About Eon

Eon is building a modern, cloud-native data protection platform designed for today’s infrastructure. We help companies protect and recover their data at scale—without legacy complexity. Our customers are technology-forward teams dealing with real production challenges across cloud, data, and security.

We’re a hands-on company that values ownership, technical depth, and people who want to build and improve things end to end.

About the Role

We’re looking for a Technical Customer Success Manager with strong cloud and infrastructure experience and a commercial mindset. This is a deeply technical, hands-on role—not a project management CSM position.

You’ll own the full customer lifecycle, from technical onboarding through adoption, expansion, and renewal. You’ll work directly in customer cloud environments, build lightweight technical solutions, and help customers get value from EON quickly, while identifying opportunities to grow the relationship.

The role reports to the Head of CS & Support and works closely with Sales Engineering, Product, and Engineering.

What You’ll Do

• Own technical onboarding for new customers, including cloud environment setup, demos, and implementations

• Build scripts, configurations, and small technical solutions to accelerate time-to-value

• Serve as the primary technical contact for a portfolio of enterprise customers

• Run ongoing check-ins, QBRs, and executive reviews to drive adoption and identify risks

• Troubleshoot and resolve complex issues with Support and Engineering

• Own renewals and renewal forecasting for your book of business

• Identify and qualify expansion opportunities (upsell, cross-sell, new use cases)

• Partner with Account Executives on account planning and growth

• Work with Sales Engineers during pre-sales and expansion cycles

• Bring structured customer feedback to Product and Engineering

• Help build scalable CS processes, playbooks, and documentation

What You’ll Bring

• 3+ years in a technical, customer-facing role (CSM, TAM, Solutions Engineer, or similar)

• Strong hands-on cloud experience and comfort working directly in customer environments

• Ability to write scripts (Python, Bash, PowerShell) and work with Terraform

• Experience supporting enterprise customers and complex organizations

• Background in data protection, backup, disaster recovery, analytics, or AI/ML infrastructure

• Strong communication skills with both technical and business stakeholders

• Commercial mindset and comfort driving renewal and expansion conversations

• Willingness to travel occasionally for customer meetings

Nice to Have

• Experience with cloud-native backup or data protection solutions

• Familiarity with CRM and CS tools (Salesforce, Gainsight)

• Proven success with renewals and expansions

• Startup experience and comfort building processes from scratch

Why Eon

At Eon, you’ll work closely with customers on real technical problems, have direct influence on the product, and take ownership in a growing company. If you enjoy deep technical work, customer impact, and building from scratch—we’d love to talk.

Compensation: $150K-$200K Base + Commission Structure 

Benefits:

• Competitive Salary & Equity
• 401(k) Program & Company Match
• Health, Dental, Vision, and Life Insurance
• Short Term and Long Term Disability
• Commuter Benefits
• Autonomous Work Environment
• In-Office/Home Office Setup Reimbursement
• Time Off (PTO) + Holidays
• In-Office Perks

Company Overview

At Eon, we’re transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We’re an ambitious, collaborative team driven to redefine what’s possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup.

Position Overview

We’re looking for a motivated, results-driven Enterprise Account Executive based in San Fransisco to join our growing team. In this role, you’ll be responsible for building sales from the ground up, developing relationships with the companies we work with, finding new business opportunities, and delivering top-notch service. The ideal candidate has solid experience in the backup industry, a strong background in enterprise sales, and a history of working with products that make a real difference for businesses.

Key Responsibilities

• Develop and execute a sales strategy to drive new business from scratch.
• Meet and exceed sales targets and KPIs consistently.
• Negotiate contracts and close deals to maximize profits.
• Work closely with the sales team to identify new opportunities within your territory.
• Build and maintain strong relationships with key decision-makers.
• Manage the entire sales cycle, from prospecting to closing deals.
• Provide regular feedback on sales performance and market trends to senior management.
• Ensure timely and successful delivery of our products based on client needs.

Qualifications:

• You have 8+ years of sales experience, including at least 4 years in enterprise sales.
• Proven success in prospecting and identifying new leads.
• Experience closing deals, particularly in Enterprise SaaS.
• You excel at building trust and long-term partnerships with diverse stakeholders.
• You’re passionate about acquiring new business and exceeding sales targets.
• You have strong experience negotiating complex deals with a focus on win-win outcomes.

Why Join Us?

•  Be part of a passionate and innovative team driving change in the cloud backup space.
• Opportunity for professional growth in a fast-paced startup environment.
• Competitive salary and benefits package.

Company Overview

At Eon, we’re transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We’re an ambitious, collaborative team driven to redefine what’s possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup.

Position Overview

We’re looking for a motivated, results-driven Enterprise Account Executive based in San Fransisco to join our growing team. In this role, you’ll be responsible for building sales from the ground up, developing relationships with the companies we work with, finding new business opportunities, and delivering top-notch service. The ideal candidate has solid experience in the backup industry, a strong background in enterprise sales, and a history of working with products that make a real difference for businesses.

Key Responsibilities

• Develop and execute a sales strategy to drive new business from scratch.
• Meet and exceed sales targets and KPIs consistently.
• Negotiate contracts and close deals to maximize profits.
• Work closely with the sales team to identify new opportunities within your territory.
• Build and maintain strong relationships with key decision-makers.
• Manage the entire sales cycle, from prospecting to closing deals.
• Provide regular feedback on sales performance and market trends to senior management.
• Ensure timely and successful delivery of our products based on client needs.

Qualifications:

• You have 8+ years of sales experience, including at least 4 years in enterprise sales.
• Proven success in prospecting and identifying new leads.
• Experience closing deals, particularly in Enterprise SaaS.
• You excel at building trust and long-term partnerships with diverse stakeholders.
• You’re passionate about acquiring new business and exceeding sales targets.
• You have strong experience negotiating complex deals with a focus on win-win outcomes.

Why Join Us?

•  Be part of a passionate and innovative team driving change in the cloud backup space.
• Opportunity for professional growth in a fast-paced startup environment.
• Competitive salary and benefits package.

Company Overview

Eon is revolutionizing the enormous and rapidly growing cloud infrastructure resiliency industry for enterprise customers. It is led by the team that founded CloudEndure (Cloud Disaster Recovery and Migration startup, acquired by AWS), and subsequently built two native AWS services, AWS Elastic Disaster Recovery, and AWS Application Migration Service, supporting the world's largest enterprises. Eon is backed by Sequoia, Lightspeed, among other prominent investors. We are currently seeking an exceptional Senior Sales Engineer to join our fast growing team.

Position Overview

Eon is seeking a highly technical and customer-facing Senior Sales Engineer with expertise in cloud infrastructure solutions to join our team. In this role, you will operate as the real-time technical partner to Account Executives across a territory, leading discovery and qualification, tailoring demos, sizing opportunities with clear ROI, and guiding prospects through evaluations and pilots. You dive deeply into technical details with customer teams, map solutions to business outcomes, and build strong, trusted relationships. Collaborating closely with AEs, Solution Architects, product, and engineering, you proactively identify gaps, capture structured feedback, and translate it into crisp business and technical requirements.

Key Responsibilities

• Act as the primary technical partner to Account Executives for prospective customers evaluating Eon. Lead technical discovery and qualification, disqualifying when there is no technical fit.
• Demonstrate how Eon addresses customer use cases with tailored demos; build compelling business cases and ROI analyses that align value to the customer’s context.
• Address day-to-day technical questions, security basics, and common objections.
• Partner closely with Account Executives to understand requirements; configure Eon capabilities to showcase fit and define measurable success criteria.
• Educate and share best practices with customers by leading and owning the development, delivery, review, and maintenance of technical content (e.g., demo assets, sample configs, presentations, white papers, public sessions).
• Travel occasionally to customer sites for demos, workshops, evaluation support, and relationship building.
• Identify product feedback from customers, spotting trends and surfacing insights to help shape the roadmap and influence how our tech evolves.

Qualifications

• Significant experience in a pre-sales role (Sales Engineer/Field Engineer) working with enterprise customers on cloud infrastructure, storage, data protection, or adjacent platforms
• Experience with one or more public cloud provider (AWS/Azure/GCP) technologies from a dev/ops perspective (e.g., networking, security, compute, IAM).
• Advanced technical skills, including the ability to troubleshoot complex issues and to design and present practical solution architectures; proven ability to run/manage standard POCs and pilots.
• Excellent communication and storytelling skills, including tailoring demos and articulating ROI/business cases to both technical and non-technical stakeholders.
• Excellent team working skills, with the ability to collaborate effectively with Account Executives, Solution Architects, product, and engineering in a fast-paced, dynamic environment. 
• Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough.
• Availability to travel in US - 30%

Company Overview

Eon is revolutionizing the enormous and rapidly growing cloud infrastructure resiliency industry for enterprise customers. It is led by the team that founded CloudEndure (Cloud Disaster Recovery and Migration startup, acquired by AWS), and subsequently built two native AWS services, AWS Elastic Disaster Recovery, and AWS Application Migration Service, supporting the world's largest enterprises. Eon is backed by Sequoia, Lightspeed, among other prominent investors. We are currently seeking an exceptional Sales Engineering Manager to join our fast growing team.

Position Overview

Eon is seeking an experienced Sales Engineering Manager to lead our technical sales team and drive revenue growth for our cloud infrastructure backup solutions. In this role, you'll bridge the gap between our cutting-edge technology and customer needs, leading a team of sales engineers while personally engaging with target accounts.

Key Responsibilities

• Lead, mentor, and grow a team of sales engineers
• Define and track key performance metrics for the sales engineering team
• Partner with GTM leadership to develop and execute technical sales strategies
• Conduct technical discovery sessions with enterprise customers to understand their cloud backup, disaster recovery, and data protection requirements
• Create TCO analyses for customers and collaborate with account managers to optimize proposals
• Lead technical evaluations for strategic opportunities
• Serve as a trusted technical advisor to C-level executives and IT leaders at target accounts
• Collaborate with solution architects, product and engineering teams to communicate customer feedback and influence product roadmap
• Develop technical sales collateral, demos, and enablement materials
• Stay current on industry trends in cloud infrastructure, backup technologies, and competitive landscape

Qualifications

• 8+ years in sales engineering, with 3+ years in a leadership role
• Deep understanding of cloud infrastructure (AWS, Azure, GCP), selling technical cloud SaaS products to enterprise customers
• Experience with data protection, business continuity, compliance requirements (GDPR, HIPAA, SOC 2), and RPO/RTO concepts
• Proven track record of building and managing high-performing technical sales teams
• Strong ability to navigate complex sales cycles and close enterprise deals
• Exceptional presentation and communication skills, able to explain complex technical concepts to both technical and non-technical audiences
• Passion for solving customer problems and delivering exceptional experiences
• Ability to travel up to 30-40% for customer meetings and team events

Salary range: $160K-$205K

Benefits:

• Equity
• 401(k) Program & Company Match
• Health, Dental, Vision, and Life Insurance
• Short Term and Long Term Disability
• Commuter Benefits
• Autonomous Work Environment
• In-Office/Home Office Setup Reimbursement
• Time Off (PTO) + Holidays
• In-Office Perks