Job Description:

Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Marlton, New Jersey office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Pay starts off at $17.00 - $18.00 an hour.

Responsibilities:

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Equipment Operation:

• Utilization of a computer, telephone, copy machine, and other office equipment as necessary

Qualifications:

• Must be comfortable with speaking on the phone for large amounts of the day
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
• Ability to take accurate notes to document each task in a timely manner
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time
• Ability to thrive in a fast-paced environment
• Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles 
• Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. 

PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!

#teal

Job Description:

Ennoble Care is looking for a full-time, experienced Medical Assistant that will work out of our Marlton, New Jersey office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Medical Assistant you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Pay starts off at $17.00 - $18.00 an hour.

Responsibilities:

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Equipment Operation:

• Utilization of a computer, telephone, copy machine, and other office equipment as necessary

Qualifications:

• Must be comfortable with speaking on the phone for large amounts of the day
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
• Ability to take accurate notes to document each task in a timely manner
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time
• Ability to thrive in a fast-paced environment
• Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles 
• Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. 

PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!

#teal

Job Summary:

Ennoble Care is seeking a dedicated full-time Intake Coordinator to join our team in the Marlton, NJ office. This role is essential in managing patient intake processes, ensuring efficient communication, and maintaining confidentiality while adhering to all relevant guidelines and regulations.

Responsibilities:

• Take care of and monitor prior authorization requests
• Communicate as needed with patients to obtain insurance information
• Answering phones, receives all referral and intake information.
• Complete referral/intake forms and route them appropriately for admission approval.
• Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer.
• Check common working files for Medicare Coverage and verification of benefit period.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Successfully collaborates and communicates with coworkers from various departments
• Perform other assigned tasks and duties necessary remotely.

Knowledge & Abilities:

• Knowledge of Insurances Knowledge of coding and clinical operating policies.
• Knowledge of medical terminology.
• Knowledge of computer systems, programs, and spreadsheet applications with proficient skills in computer navigation and typing.
• Ability to understand and interpret policies and regulations.
• Ability to read and interpret medical charts.
• Ability to examine documents for accuracy and completeness.

Qualifications:

• ICD-10: 1 year (Preferred)
• Prior Authorization: 1 years (Preferred)
• Must have significant experience verifying insurance in various insurance portals.

PAY RATE : $19.00 AN HOUR

#green

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in Atlanta, GA. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications:

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

#green

Job Title: Healthcare Operations Manager 

Location:

Atlanta, GA

Job Summary:

We are seeking a dedicated and experienced Operations Manager to oversee the daily operations of our mobile home healthcare services taking place in the Atlanta, GA market. The Operations Manager will ensure the delivery of high-quality care, manage staff, optimize operational processes, and support the growth and development of our services through managing referral and vendor relationships. The ideal candidate will have a strong background in healthcare operations, excellent leadership skills, a passion for patient care, and the ability to thrive in a fast-paced entrepreneurial environment.

Key Responsibilities:

Operational Management:

• Oversee daily operations of home healthcare services including scheduling of patient visits and new patient intake.
• Build and maintain relationships with key stakeholders, referral sources, and community partners.
• Ensure compliance with all federal, state, and local regulations.
• Develop and implement operational policies and procedures to improve efficiency and quality of care.
• Monitor and manage budgets, financial performance, and resource allocation.
• Conduct regular audits and quality assurance checks to maintain high standards of care.

Staff Management:

• Recruit (partnering with Talent Acquisition), train, and supervise a team of healthcare professionals, including nurses, home health aides, therapists, social workers, and support staff.
• Develop and implement staff schedules to ensure adequate coverage and optimal patient care.
• Conduct performance evaluations and provide ongoing training and development opportunities.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.

Patient Care:

• Ensure patient care plans are developed and executed in accordance with best practices and patient needs.
• Address patient and family concerns promptly and effectively.
• Collaborate with healthcare providers, physicians, and other stakeholders to coordinate care and services.
• Monitor patient outcomes and satisfaction, making necessary adjustments to care plans and services.

Compliance and Quality Assurance:

• Ensure all operations are in compliance with healthcare regulations and standards.
• Maintain accurate and up-to-date records and documentation.
• Implement and monitor quality assurance programs to enhance service delivery.
• Stay informed of industry trends, best practices, and regulatory changes.

Planning and Development:

• Support the development and implementation of strategic plans to grow and expand home healthcare and hospice services.
• Identify opportunities for improvement and innovation in service delivery.
• Collaborate with senior management to set goals and objectives for the organization.

Qualifications:

• Bachelor’s degree preferred in healthcare administration, business administration, or a related field.
• Over three years of experience in healthcare operations management, preferably in home healthcare or hospice services.
• Strong knowledge of healthcare regulations, compliance, and quality assurance standards.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, financial performance, and operational efficiency.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Commitment to delivering high-quality patient care and exceptional customer service.
• Willingness to “roll up your sleeves” to build and shape a best-in-class team

Summary

Ennoble Care is seeking a full-time Scheduling Support Associate to join our incredible team at our Marlton, NJ office. This role is a vital part in ensuring our patients receive timely, high-quality care by serving as the first point of contact for their scheduling needs. The Scheduling Coordinator will primarily handle inbound and outbound calls related to patient scheduling, appointment coordination, and related support functions. In this role, you will support our providers, patients, and care teams by ensuring schedules are accurate, efficient, and patient-centered. 

Responsibilities: 

• Answer and place patient scheduling-related calls with professionalism, compassion, and accuracy.
• Schedule, confirm, and update patient appointments in the electronic medical record (EMR) system.
• Coordinate appointment availability with clinicians, staff, and partner facilities to meet patient needs. 
• Accurately document all communications and scheduling details in the EMR and other internal systems.
• Monitor scheduling workflows and escalate urgent or emergent needs to the appropriate clinical or operational staff. 
• Maintain awareness of provider schedules to ensure efficient utilization and reduce scheduling conflicts. 
• Provide excellent customer service by assisting patients and families with appointment-related questions. 
• Collaborate with cross-functional teams to resolve scheduling issues and support smooth patient care delivery. 
• Follow documentation protocols and department procedures to ensure compliance and consistency. 
• Contribute positively to team performance by supporting colleagues and promoting a collaborative environment. 

Qualifications: 

• Strong verbal communication skills with comfort handling a high volume of phone calls. 
• Compassionate and empathetic demeanor with a commitment to patient-centered service. 
• Exceptional organizational and multitasking abilities to manage multiple patients and tasks simultaneously. 
• Proficiency with computers, including Microsoft Outlook and other Microsoft Office programs; prior EMR experience preferred. 
• Ability to thrive in a fast-paced environment while maintaining accuracy and attention to detail. 
• Reliable, adaptable, and open to learning new processes and systems. 
• Must successfully pass a background check and drug screen. 
• Preferred: Experience in scheduling, healthcare administration, or a call center environment. Knowledge of basic healthcare terminology is a plus. 

PAY RATE-$19 AN HOUR

PLEASE NOTE: THIS IS A FULL-TIME, ON-SITE POSITION.

Job Summary:

We are seeking a dedicated and experienced Operations Manager to oversee the daily operations of our mobile home healthcare services. The Operations Manager will ensure the delivery of high-quality care, manage staff, optimize operational processes, and support the growth and development of our services through managing referral and vendor relationships. The ideal candidate will have a strong background in healthcare operations, excellent leadership skills, a passion for patient care, and the ability to thrive in a fast-paced entrepreneurial environment.

Key Responsibilities:

Operational Management:

• Oversee daily operations of home healthcare services including scheduling of patient visits and new patient intake.
• Build and maintain relationships with key stakeholders, referral sources, and community partners.
• Ensure compliance with all federal, state, and local regulations.
• Develop and implement operational policies and procedures to improve efficiency and quality of care.
• Monitor and manage budgets, financial performance, and resource allocation.
• Conduct regular audits and quality assurance checks to maintain high standards of care.

Staff Management:

• Recruit (partnering with Talent Acquisition), train, and supervise a team of healthcare professionals, including nurses, home health aides, therapists, social workers, and support staff.
• Develop and implement staff schedules to ensure adequate coverage and optimal patient care.
• Conduct performance evaluations and provide ongoing training and development opportunities.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.

Patient Care:

• Ensure patient care plans are developed and executed in accordance with best practices and patient needs.
• Address patient and family concerns promptly and effectively.
• Collaborate with healthcare providers, physicians, and other stakeholders to coordinate care and services.
• Monitor patient outcomes and satisfaction, making necessary adjustments to care plans and services.

Compliance and Quality Assurance:

• Ensure all operations are in compliance with healthcare regulations and standards.
• Maintain accurate and up-to-date records and documentation.
• Implement and monitor quality assurance programs to enhance service delivery.
• Stay informed of industry trends, best practices, and regulatory changes.

Planning and Development:

• Support the development and implementation of strategic plans to grow and expand home healthcare and hospice services.
• Identify opportunities for improvement and innovation in service delivery.
• Collaborate with senior management to set goals and objectives for the organization.

Qualifications:

• Bachelor’s degree preferred in healthcare administration, business administration, or a related field.
• Over three years of experience in healthcare operations management, preferably in home healthcare or hospice services.
• Strong knowledge of healthcare regulations, compliance, and quality assurance standards.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, financial performance, and operational efficiency.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Commitment to delivering high-quality patient care and exceptional customer service.
• Willingness to “roll up your sleeves” to build and shape a best-in-class team

Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. We are looking for a stellar, full-time, Patient Care Coordinator to be a part of our team - a team that works with patients and medical professionals every day, who aligns with our motto, "To Care Is An Honor".

Job description

Ennoble Care is seeking an experienced Patient Care Coordinator to join our growing team! This position would be working within a Monday-Friday, 8:30am-5:00pm schedule, on-site in Jenkintown, PA. 

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.

Duties and Responsibilities:

• Prioritize urgent appointment task
• Assures that all messages are completed and distributed appropriately
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly.
• Correctly notate patient charts to maintain up to date accuracy.

Qualifications: 

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles. 
• Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Pay rate $18

#brown

Job Summary:

Ennoble Care is seeking an experienced Full-time Social Worker Care Manager to service patients for our house calls department within and around the Toms River, NJ region. This position will focus on patients with mental health and substance abuse matters, and will based out of the Freehold, NJ office with travel outside of the office to patients home or facilities for appointments.

Responsibilities:

• Support the mental and physical health care of patients on an assigned patient caseload.
• Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
• Provide patient education about common mental health and substance abuse disorders and the available treatment options.
• Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
• Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
• Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
• Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
• Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
• Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
• Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
• This role is telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Qualifications:

• The Social Worker Care Manager will have a minimum of MSW
• Preferred Licensure or provisionally licensed
• Behavioral Health experience and knowledge
• Must be licensed driver with an insured automobile in good working order
• Ability to communicate effectively, both verbally and in writing.
• Time Management skills

Starting Salary: $55,000/yr

#tan

Job purpose

Our drivers are compassionate, caring, reliable and responsible individuals charged with getting providers to their destinations safely and on time. They work with clinicians and staff to reach healthcare goals and keep the lines of communication open. In this role, you will play an important part in our ability to provide exceptional care by bringing the providers to see their scheduled patients.

Duties and responsibilities

• Show up to work in a timely manner
• Take work orders from supervisor for client trip
• Drive clients to their destinations on time
• Report any incidents or accidents to the supervisor
• Adhere to company policies and protocol
• Maintain vehicle maintenance such as oil changes, inspections, etc
• Drive in inclement weather such as light snow, etc.
• Use route navigation apps and knowledge of area to get all appointments in a timely manner
• Interact with providers in a professional manner
• Maintain a professional Image a must. Well-groomed and dressed for consideration.
• Follow all the traffic rules when they are driving as poor driving can led to termination from the job
• Coordinate working schedules with the provider
• Coordinate PTO & Call outs with the provider and supervisor

Qualifications

• Good verbal and written communication skills
• Excellent customer service skills
• Team work
• Time management and promptness 
• Safe driving with a clean record
• Interpersonal skills
• Reliability

Starting pay $19.00 per hour

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications:

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

PAY RATE-$19.00 AN HOUR

#tan

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Jenkintown, PA office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications:

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Pay Rate: $19.00/hr

#tan

Job Summary

Our drivers are compassionate, caring, reliable and responsible individuals charged with getting providers to their destinations safely and on time. They work with clinicians and staff to reach healthcare goals and keep the lines of communication open. In this role, you will play an important part in our ability to provide exceptional care by bringing the providers to see their scheduled patients.

Duties and Responsibilities:

• Show up to work in a timely manner
• Take work orders from supervisor for client trip
• Drive clients to their destinations on time
• Report any incidents or accidents to the supervisor
• Adhere to company policies and protocol
• Maintain vehicle maintenance such as oil changes, inspections, etc
• Drive in inclement weather such as light snow, etc.
• Use route navigation apps and knowledge of area to get all appointments in a timely manner
• Interact with providers in a professional manner
• Maintain a professional Image a must. Well-groomed and dressed for consideration.
• Follow all the traffic rules when they are driving as poor driving can led to termination from the job
• Coordinate working schedules with the provider
• Coordinate PTO & Call outs with the provider and supervisor

Qualifications:

• Good verbal and written communication skills
• Excellent customer service skills
• Team work
• Time management and promptness 
• Safe driving with a clean record
• Interpersonal skills
• Reliability

Hourly Range: $18.00 - $19.00/hr

Job Summary:

Ennoble Care is seeking an experienced Full-time Social Worker Care Manager (Hybrid) to service our patients within and around the Baltimore, MD area. This position will be primarily remote with occasional travel to patients homes/facilities.

Responsibilities:

1. Support the mental and physical health care of patients on an assigned patient caseload.
2. Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
3. Provide patient education about common mental health and substance abuse disorders and the available treatment options.
4. Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
5. Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
6. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
7. Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
8. Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
9. Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
10. Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
11. Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
12. Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
13. Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
14. Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
15. Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
16. This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Qualifications:

• The Social Worker Care Manager will have a minimum of MSW
• Preferred Licensure or provisionally licensed
• Behavioral Health experience and knowledge
• Must be licensed driver with an insured automobile in good working order
• Ability to communicate effectively, both verbally and in writing.
• Time Management skills

Starting Salary: $50,000/yr

#tan

Ennoble Care is seeking an experienced Full-time Social Worker Care Manager (Hybrid) to service our patients within and around the Silver Spring, MD area. This position will be primarily remote with occasional travel to patients homes/facilities.

RESPONSIBILITIES

1. Support the mental and physical health care of patients on an assigned patient caseload.
2. Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
3. Provide patient education about common mental health and substance abuse disorders and the available treatment options.
4. Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
5. Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
6. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
7. Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
8. Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
9. Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
10. Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
11. Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
12. Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
13. Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
14. Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
15. Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
16. This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Qualifications:

• The Social Worker Care Manager will have a minimum of MSW
• Preferred Licensure or provisionally licensed
• Behavioral Health experience and knowledge
• Must be licensed driver with an insured automobile in good working order
• Ability to communicate effectively, both verbally and in writing.
• Time Management skills

#tan