Engine is excited to add a Sales Manager, Account Management to our Sales Org! In this role, you will lead, coach and empower our AM team as we scale. Our Account Managers are responsible for delivering results by driving retention, expansion and loyalty across our customer base. As a leader, you’ll leverage your expertise to empower your team to build world-class relationships with our customers and drive them to maximize the value of the Engine platform. Most importantly, you’ll inspire your team to grow professionally and cultivate the next leaders of the Hotel Engine organization.

Your Mission

As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Hire, coach, and develop a best in class sales-focused account management team in a land & expand model.
• Own team metrics, and drive the plan to exceed quota tied to onboarding, retention, and expansion targets
• Develop a team that embodies Hotel Engine DNA, act with ownership, bias for action and will to win!
• Partner with AMs & Regional Directors to craft account strategy to maximize share of wallet by proactively hunting expansion opportunities and proactively addressing risks.
• Personally develop strong relationships with executive stakeholders at key accounts; play a key customer facing role in high value, high potential relationships
• Leverage data to make informed decisions about customer risk and retention; implement new and innovative approaches to increase expansion revenue
• Serve as a thought leader, customer advocate and partner to your employees and customers
• Build a creative and innovative culture, and a passion for providing an exceptional customer experience
• Collaborate cross-functionally with Sales, Project Services, Member Support, Ops and Finance to align on priorities, partner on customer needs and opportunities, and deliver increasing value over time to our customers

What You’ll Bring to Engine

We’re looking for someone who’s ready to make an impact and grow alongside us:

Management & Leadership Experience

• 2+ years management experience leading an Account Management/Sales team in a high-growth environment.
• Demonstrated ability leading a customer-facing team — strong people management, performance management, coaching, and development experience.
• Demonstrated strong ability to lead through change.
• A strong team player, a self-starter who thrives in a fast-paced, high-growth start-up environment.
• A self-driven, high-energy leader with excellent cross-functional collaboration skills.
• Demonstrated strong sense of radical candor and ability to ensure feedback is being implemented.

Sales & Revenue Growth

• Experience owning and managing monthly and quarterly team metrics including quota and retention.
• Experience leading with a sales-driven mindset, taking a highly proactive approach to identify and capitalize on revenue growth opportunities, consistently driving business expansion and client success.
• Passion for revenue growth and is able to bring ideas to help product usage and customer retention through data-driven decision-making.
• Previous experience selling into or driving strategy, ROI, and value conversations with executive stakeholders.

Communication & Stakeholder Management

• Excellent communication skills across mediums and stakeholder groups (employees, execs, customers, prospects). Outstanding listening skills are an absolute must.

Technical Skills

• Prior experience using Salesforce.
• Experience call coaching with Gong (or equivalent) preferred.

Applications for this role will be accepted through 6/8/2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.

Now, let’s talk about you. 

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s chat! 

We are on the lookout for driven and results-oriented net new Government Account Director  to join our dynamic government  sales team at Engine. In this full-cycle position, you'll take the lead in outbounding and qualifying leads, seamlessly transitioning to handing off new customers to our dedicated Account Management team. You’ll work with a large Group Purchasing Organization's (GPO) book of business to sell directly into the state agencies and local government. As part of the overall strategy to bring new state agency  customers to Engine, you will be required to meet them in person at the place of their business as needed.You will be responsible for bringing on new clients in territories with existing contracts. Predominately in the states of Illinois, Colorado and Mississippi, and more states as we expand into them.   

This position is remote, with some travel to client’s locations or industry conferences.

Note: We are only considering candidates with direct government / federal / SLED / public sector sales experience. Applicants without this background will not be considered.

Your Mission: 

• Sales Cycle Management: Manage the full sales cycle, from prospecting to close for SLED deals including coordinating and delivering compelling online demos to potential and existing clients 
• Net New Opportunity Development: Drive opportunity through high-volume outbound efforts, including cold calling and creative self-prospecting. Leverage internal resources and respond to RFPs while nurturing relationships with GPO partners to generate and manage inbound leads.
• Customer Focus: Acquire and contribute to the onboarding process for new accounts, collaborating with Engine's Account Management team to foster growth in existing accounts.
• Cross Functional Collaboration: Work closely with internal partners such as Legal, Product and Marketing teams to ensure seamless delivery of solutions and services
• Data Cleanliness: Maintain a well-organized and clean pipeline to streamline sales processes and develop expertise in our tech stack by mastering tools such as Salesforce, ZoomInfo, and Outreach to efficiently manage daily operations 

What You’ll Bring to Engine: 

• B2B Sales Experience: Minimum of 5+ years of Enterprise Sales Executive experience in SLED. 
• Hunter Mentality: Expertise with outbound prospecting techniques, tools, and processes (Salesforce, Outreach, ZoomInfo, Gong, GovSpend) 
• Competitive Spirit: A track record of high achievements and consistently exceeding sales targets and KPIs 
• Passion: Proactive self-starter with a strong willingness to learn and adapt through feedback 
• Adaptability: Demonstrated ability to manage multiple projects and activities with meticulous attention to detail in an unstructured and fast-paced environment
• Communication Skills: Exceptional listening, negotiation, and presentation skills 
• Government Background: Strong understanding of government procurement processes, compliance requirements, and public sector contracts 

Applications for this role will be accepted through 8/1/26 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.

Now, let’s talk about you. 

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s chat! 

We are on the lookout for driven and results-oriented net new Government Account Director  to join our dynamic government  sales team at Engine. In this full-cycle position, you'll take the lead in outbounding and qualifying leads, seamlessly transitioning to handing off new customers to our dedicated Account Management team. You’ll work with a large Group Purchasing Organization's (GPO) book of business to sell directly into the state agencies and local government. As part of the overall strategy to bring new state agency  customers to Engine, you will be required to meet them in person at the place of their business as needed.You will be responsible for bringing on new clients in territories with existing contracts. Predominately in the states of Illinois, Colorado and Mississippi, and more states as we expand into them.   

This position is remote, with some travel to client’s locations or industry conferences.

Note: We are only considering candidates with direct government / federal / SLED / public sector sales experience. Applicants without this background will not be considered.

Your Mission: 

• Sales Cycle Management: Manage the full sales cycle, from prospecting to close for SLED deals including coordinating and delivering compelling online demos to potential and existing clients 
• Net New Opportunity Development: Drive opportunity through high-volume outbound efforts, including cold calling and creative self-prospecting. Leverage internal resources and respond to RFPs while nurturing relationships with GPO partners to generate and manage inbound leads.
• Customer Focus: Acquire and contribute to the onboarding process for new accounts, collaborating with Engine's Account Management team to foster growth in existing accounts.
• Cross Functional Collaboration: Work closely with internal partners such as Legal, Product and Marketing teams to ensure seamless delivery of solutions and services
• Data Cleanliness: Maintain a well-organized and clean pipeline to streamline sales processes and develop expertise in our tech stack by mastering tools such as Salesforce, ZoomInfo, and Outreach to efficiently manage daily operations 

What You’ll Bring to Engine: 

• B2B Sales Experience: Minimum of 5+ years of Enterprise Sales Executive experience in SLED. 
• Hunter Mentality: Expertise with outbound prospecting techniques, tools, and processes (Salesforce, Outreach, ZoomInfo, Gong, GovSpend) 
• Competitive Spirit: A track record of high achievements and consistently exceeding sales targets and KPIs 
• Passion: Proactive self-starter with a strong willingness to learn and adapt through feedback 
• Adaptability: Demonstrated ability to manage multiple projects and activities with meticulous attention to detail in an unstructured and fast-paced environment
• Communication Skills: Exceptional listening, negotiation, and presentation skills 
• Government Background: Strong understanding of government procurement processes, compliance requirements, and public sector contracts 

Applications for this role will be accepted through 8/1/26 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.

About the Role

We are looking for a customer-obsessed Account Manager to join the Engine team. In this role, you aren’t just a point of contact; you are a strategic partner for a diverse book of a large book of business. You will navigate various industries and company sizes, balancing the art of relationship building with the science of data-driven growth.

Your success in this role is defined by three core pillars: Maintain & Expand your accounts' GBV, mitigating risk to prevent churn/downsell, and aggressively increase product attach rates across the Engine suite. 

Key Responsibilities

• Portfolio Stability & Expansion: Actively maintain and expand accounts within your book of accounts, turning successful relationships into increased revenue.
• Co-sell Approach: Work in lockstep with your Account Director (AD) counterpart on larger expansion and risk opportunities. 
• Risk Mitigation: Proactively identify "red flag" signals using customer engagements, Salesforce and usage data to neutralize downsell and churn risks before they happen.
• Driving Product Attach Rate: Master the Engine product suite to ensure customers are utilizing the full breadth of our tools; you will be responsible for moving customers from single-product users to multi-solution advocates.
• Portfolio Orchestration: Manage a high-volume book of business with a focus on ruthless prioritization and effective time management across various company sizes and industries.
• Strategic Engagement: Conduct high-impact Quarterly Business Reviews (QBRs) and maintain relationships with key stakeholders and C-suite executives.
• Product Advocacy & Training: Act as the primary customer liaison by fielding technical questions, conducting live training sessions, and hosting product webinars to ensure deep adoption.
• KPI Excellence: Consistently meet or exceed daily activity requirements (calls, emails, meetings) with a focus on purposeful outcomes and measurable results.

What You’ll Bring to Engine

• Experience: 2+ years of experience in a closing or post-sales growth role (SaaS experience preferred).
• Sales Acumen: A proven track record of managing high-volume communication while consistently hitting expansion and retention targets.
• Data-Driven Mindset: Ability to live in Salesforce to spot expansion signals, calculate attach rate gaps, and monitor account health.
• Cross-Functional Communication & Collaboration: Effectively communicate and partner with Account Representatives, Support, Product, and Sales teams to resolve customer pain points and influence product improvements.
• Technical Aptitude: You’re comfortable explaining complex product features and leading live demonstrations for diverse audiences.
• Customer Centricity: A genuine passion for being a customer advocate while maintaining a sharp focus on business outcomes.
• Innate Curiosity: You bring a genuine curiosity to the table by effectively actively listening to dig deep in customer conversations.

Core Objectives

1. Maintain & Expand: Grow the Net Revenue Retention (NRR) within your assigned book.
2. Mitigate: Minimize Gross Revenue Retention (GRR) loss by stopping churn and downsell 
3. Attach: Increase the number of Engine products used per customer to deepen "stickiness."

The Engine Edge: Perks & Compensation 

We believe in rewarding great work with great benefits:

• Benefits: Check out our full list at engine.com/culture. 
• Environments for Success: This role is a hybrid role out of our Chicago, IL sales office.

We accept applications for this role on an ongoing basis. We review applications as they are received and encourage interested candidates to apply early.