Position Summary
Jan-Pro of Oklahoma City is seeking a highly organized and proactive Office Administrator to support daily operations, franchise development, and administrative processes. This role plays a key part in maintaining office efficiency, supporting franchise owners (CBOs), and assisting with sales and onboarding efforts. The ideal candidate is detail-oriented, bilingual in Spanish, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Administrative & Office Support
- Answer incoming calls and serve as the first point of contact for visitors and walk-ins
- Maintain a welcoming and professional office environment
- Order and manage office supplies and materials
Franchise & Operations Support
- Prepare Franchise Disclosure Documents (FDDs), training manuals, and presentation packets
- Assemble and coordinate starter kits for new franchisees
- Track and maintain training completion records for CBOs
- Create and issue ID badges for franchise owners and their employees
Sales & Presentation Coordination
- Schedule, confirm, and support sales presentations and appointments
- Conduct Spanish-language presentations and follow up with prospective franchisees through the sales process
- Assist in onboarding new accounts and managing transfers
Data Entry & Systems Management
- Enter invoices into Sage from vendors and internal sources
- Input evaluations and inspection data into internal systems (MV)
- Maintain accurate records across multiple platforms including MV, Zuper, Sage, and shared drives
- Scan and upload contracts, agreements, and related documentation
Procurement & Vendor Coordination
- Order supplies and materials from approved vendors (Anchor, Staples, Home Depot, Sundance, ProTeam, etc.)
- Ensure timely delivery of materials for office use, customers, and franchise owners
Communication & Team Coordination
- Update internal tracking boards and notify team members of new accounts, specials, and updates
- Maintain organized digital and physical filing systems
Qualifications
- Bilingual in English and Spanish (required)
- 1+ year(s) of administrative or office support experience
- Strong organizational and multitasking skills
- High attention to detail and accuracy
- Proficiency in Microsoft Office and comfort learning new systems (Sage, Zuper, etc.)
- Excellent communication and customer service skills
Preferred Skills
- Experience supporting sales teams or franchise operations
- Familiarity with CRM or operational systems
- Ability to work independently and manage competing priorities
What We Offer
- Competitive pay
- Supportive and team-oriented environment
- Opportunity to grow within a fast-paced, service-driven organization
WHO WE ARE:Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at
EmpowerFranchising.com.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.