Position Summary

RBJK Marketing LLC, the largest regional sub-franchisor for JAN-PRO Cleaning & Disinfecting, is seeking an Accounts Receivable Specialist to support ongoing AR operations across multiple commercial cleaning markets.

This role is responsible for managing accounts receivable activities including collections, billing support, cash application, and account reconciliation. A key focus will be maintaining accurate AR records, resolving aged balances, and supporting overall financial accuracy across a multi-entity environment.

The ideal candidate brings hands-on B2B AR experience, is comfortable working within ERP systems, and can operate independently in a fast-paced environment.

Key Responsibilities

Accounts Receivable Management

• Manage and review aged receivables, identifying and resolving past-due balances.
• Research account history including billing records, service agreements, and prior collection activity.
• Process write-offs, credit memos, and billing adjustments in accordance with company policies.
• Maintain accurate invoice records, including detailed notes, reason codes, and audit documentation.
• Partner with Operations and Sales to resolve disputes, pricing discrepancies, and service-related issues.
• Support ongoing AR reporting and provide visibility into aging trends and account status.

Collections & Cash Application

• Conduct collection outreach via phone and email across multiple markets.
• Document all collection activity, including outcomes and next steps, within the ERP system.
• Apply customer payments and reconcile cash receipts to open invoices.
• Send dunning notices using system-generated templates and customer segmentation.

Billing & Account Support

• Assist with billing cycle activities, including invoice review, distribution, and validation.
• Identify and escalate billing discrepancies, phantom invoices, and disputed charges.
• Maintain customer account records, including contact information and billing details.
• Support continuous improvement of AR processes and workflows.

Required Qualifications

• 3+ years of experience in accounts receivable, collections, or credit in a B2B environment.
• Experience working with ERP systems
• Intermediate to advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, filtering, formulas).
• Strong attention to detail with the ability to research and resolve discrepancies independently.
• Effective written and verbal communication skills for customer interactions and internal collaboration.
• Ability to manage a high volume of accounts across multiple entities and markets.

Preferred Qualifications

• Experience with Sage Intacct, including billing, credit memos, and AR reporting.
• Background in commercial cleaning, facilities services, or franchise operations.
• Experience in a private equity-backed or high-growth environment.
• Knowledge of credit risk, bad debt reserves, and write-off processes.
• Familiarity with AR aging analysis and account reconciliation best practices.

Work Environment

• Fast-paced, multi-entity environment supporting multiple markets.
• Collaborative team structure with visibility to finance leadership.
• Opportunity to contribute to financial accuracy and operational efficiency across the organization.

Lead with Purpose. Drive Results. Empower a Market.

At JAN-PRO of Tucson, we are looking for an accomplished leader to spearhead regional growth and franchisee success. This role is ideal for a strategic thinker with a strong background in B2B sales, operational leadership, and team development. If you’re someone who thrives in a performance-driven culture and understands how to influence outcomes through people and process, we’d like to hear from you.

Your Role at a Glance:

As Regional Director, you will be the cornerstone of our operations in Tuscon, leading a cross-functional team dedicated to growing and supporting our network of JAN-PRO Cleaning & Disinfecting franchisees. From driving new business development to reinforcing customer retention strategies, your role will blend high-level strategy with hands-on leadership.

Success in this position is measured by franchisee performance, client satisfaction, and revenue growth across the region.

What You’ll Be Responsible For:

Sales Leadership & Market Growth

• Lead commercial sales initiatives, including prospecting, lead management, and closing new business opportunities.
• Establish and exceed sales targets through strategic planning and team execution.

Franchise Operations & Support

• Assist with recruiting and mentoring new franchisees, ensuring seamless onboarding, training, and territory alignment.
• Oversee ongoing franchisee performance and provide business coaching to ensure service excellence and profitability.

Team Management & Development

• Direct and develop internal team members across operations, sales, and support functions.
• Set clear expectations, provide real-time feedback, and conduct structured performance evaluations.
• Promote a culture of accountability, collaboration, and continuous improvement.

Client Retention & Field Execution

• Maintain high customer retention by supporting regular client outreach, service reviews, and on-site visits.
• Ensure that all service delivery aligns with brand standards and exceeds client expectations.

Operational Oversight

• Monitor team workflows and adherence to organizational protocols.
• Use performance data and key metrics to guide decisions and drive efficiency.

What You Bring to the Table:

• 5+ years of leadership experience managing people and business operations, preferably in a B2B or service-driven environment.
• A strong foundation in sales, including lead generation, pipeline management, and closing.
• Bilingual in English and Spanish (fluent in both written and verbal communication) required.
• Exceptional communication and interpersonal skills with the ability to build trust across teams and clients.
• Demonstrated ability to resolve challenges proactively and implement sustainable solutions.
• Bachelor’s degree preferred, but equivalent military, operational, or entrepreneurial experience will be considered.

Preferred Skills

• Experience working in a franchise model or with small business owners.
• Proven track record of process improvement and implementing scalable workflows.
• Ability to deliver engaging presentations and facilitate team trainings.

Key Responsibilities: 

• Engage with assigned franchisees to understand their unique challenges and goals. 

• Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary. 

•  Conduct regular site visits to franchise locations to assess operations and provide feedback. 

• Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability. 

• Utilize your communication skills to effectively communicate with a diverse client base. 

• Actively listen to client needs and concerns, building trust and rapport. 

• Thrive in a fast-paced environment, adapting to changing client needs and market dynamics. 

• Serve as a mentor and teacher, sharing your knowledge while continuously learning and staying updated on business concepts and trends. 

• Embrace technology and leverage productivity tools to enhance your effectiveness. 

• Work collaboratively with a motivated team, challenging each other to excel and contributing to a positive, productive work environment. 

• Find fulfillment in being part of a team that is genuinely dedicated to making a difference in the lives of small business owners. 

• Administering training modules to JAN-PRO Certified Business Owners. 

Qualifications: 

• Bilingual in English and Spanish.

• Experience supporting or managing commercial cleaning operations, with working knowledge of services such as floor care, carpet cleaning, or other specialty services.

• Proven experience in business consulting, customer service, or a related role preferred

• Exceptional communication and interpersonal skills. 

• A passion for helping people and driving positive change. 

• Strong business acumen and the ability to apply concepts to different industries and situations. 

• Comfortable with technology and a willingness to stay current on productivity tools. 

• Competitive spirit and a drive to excel. 

• Proficient in Microsoft Office and experience using a CRM software is preferred. 

Position Summary

Jan-Pro of Oklahoma City is seeking a highly organized and proactive Office Administrator to support daily operations, franchise development, and administrative processes. This role plays a key part in maintaining office efficiency, supporting franchise owners (CBOs), and assisting with sales and onboarding efforts. The ideal candidate is detail-oriented, bilingual in Spanish, and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative & Office Support

• Answer incoming calls and serve as the first point of contact for visitors and walk-ins
• Maintain a welcoming and professional office environment
• Order and manage office supplies and materials

Franchise & Operations Support

• Prepare Franchise Disclosure Documents (FDDs), training manuals, and presentation packets
• Assemble and coordinate starter kits for new franchisees
• Track and maintain training completion records for CBOs
• Create and issue ID badges for franchise owners and their employees

Sales & Presentation Coordination

• Schedule, confirm, and support sales presentations and appointments
• Conduct Spanish-language presentations and follow up with prospective franchisees through the sales process
• Assist in onboarding new accounts and managing transfers

Data Entry & Systems Management

• Enter invoices into Sage from vendors and internal sources
• Input evaluations and inspection data into internal systems (MV)
• Maintain accurate records across multiple platforms including MV, Zuper, Sage, and shared drives
• Scan and upload contracts, agreements, and related documentation

Procurement & Vendor Coordination

• Order supplies and materials from approved vendors (Anchor, Staples, Home Depot, Sundance, ProTeam, etc.)
• Ensure timely delivery of materials for office use, customers, and franchise owners

Communication & Team Coordination

• Update internal tracking boards and notify team members of new accounts, specials, and updates
• Maintain organized digital and physical filing systems

Qualifications

• Bilingual in English and Spanish (required)
• 1+ year(s) of administrative or office support experience
• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office and comfort learning new systems (Sage, Zuper, etc.)
• Excellent communication and customer service skills

Preferred Skills

• Experience supporting sales teams or franchise operations
• Familiarity with CRM or operational systems
• Ability to work independently and manage competing priorities

What We Offer

• Competitive pay
• Supportive and team-oriented environment
• Opportunity to grow within a fast-paced, service-driven organization

Location: Marietta, GA (In-Office)
Schedule: 9:00 AM–6:00 PM or 10:00 AM–7:00 PM
Compensation: $50,000 base + commission + bonus opportunities

Company Overview

JAN-PRO is a leading provider in the commercial cleaning industry. Our Atlanta-based office is expanding and seeking driven, high-energy Inside Sales Representatives to join our growing B2B sales team.

Position Summary

This role is focused on high-volume outbound business-to-business (B2B) prospecting. The Inside Sales Representative will conduct strategic outbound calls to commercial businesses, communicate a compelling value proposition, overcome objections, and schedule qualified first appointments for the outside sales team.

This is a metrics-driven role requiring strong phone presence, consistency, and professionalism.

Required Qualifications (Must-Have)

• 2+ years of demonstrated B2B outbound phone sales experience

• Proven success in high-volume outbound dialing (125+ calls per day)

• Experience setting qualified appointments for an outside sales team

• 2+ years of CRM experience (tracking leads, follow-ups, reporting activity)

• Strong objection-handling and closing skills in appointment setting

• Ability to work onsite in Marietta, GA

Key Responsibilities

• Conduct 125+ outbound B2B prospecting calls daily

• Target assigned businesses within designated markets

• Communicate JAN-PRO’s value proposition clearly and confidently

• Schedule qualified appointments for Outside Sales Representatives

• Gather decision-maker information and build brand awareness

• Maintain accurate CRM records and follow required reporting processes

• Consistently meet or exceed activity and appointment-setting goals

Ideal Candidate Profile

• Clear, confident, and persuasive communicator

• Highly motivated with a positive, “can-do” attitude

• Results-driven and comfortable working toward daily metrics

• Organized with strong prospecting and follow-up skills

• Professional, reliable, and coachable

• Thrives in a team-oriented sales environment

Compensation & Benefits

• Base Salary: $50,000 + Commission

• Performance & Bonus Opportunities

• 401(k) with company match

• Medical, Dental, and Vision Insurance

• Paid Time Off

Additional Requirements

• Full-time, in-office position (no remote)

• Reliable commute to Marietta, GA 30067

Lead with Purpose. Drive Results. Empower a Market.

At JAN-PRO of Las Vegas, we are looking for an accomplished leader to spearhead regional growth and franchisee success. This role is ideal for a strategic thinker with a strong background in B2B sales, operational leadership, and team development. If you’re someone who thrives in a performance-driven culture and understands how to influence outcomes through people and process, we’d like to hear from you.

Your Role at a Glance:

As Regional Director, you will be the cornerstone of our operations in Las Vegas, leading a cross-functional team dedicated to growing and supporting our network of JAN-PRO Cleaning & Disinfecting franchisees. From driving new business development to reinforcing customer retention strategies, your role will blend high-level strategy with hands-on leadership.

Success in this position is measured by franchisee performance, client satisfaction, and revenue growth across the region.

What You’ll Be Responsible For:

Sales Leadership & Market Growth

• Lead commercial sales initiatives, including prospecting, lead management, and closing new business opportunities.
• Establish and exceed sales targets through strategic planning and team execution.

Franchise Operations & Support

• Assist with recruiting and mentoring new franchisees, ensuring seamless onboarding, training, and territory alignment.
• Oversee ongoing franchisee performance and provide business coaching to ensure service excellence and profitability.

Team Management & Development

• Direct and develop internal team members across operations, sales, and support functions.
• Set clear expectations, provide real-time feedback, and conduct structured performance evaluations.
• Promote a culture of accountability, collaboration, and continuous improvement.

Client Retention & Field Execution

• Maintain high customer retention by supporting regular client outreach, service reviews, and on-site visits.
• Ensure that all service delivery aligns with brand standards and exceeds client expectations.

Operational Oversight

• Monitor team workflows and adherence to organizational protocols.
• Use performance data and key metrics to guide decisions and drive efficiency.

What You Bring to the Table:

• 5+ years of leadership experience managing people and business operations, preferably in a B2B or service-driven environment.
• A strong foundation in sales, including lead generation, pipeline management, and closing.
• Bilingual in English and Spanish (fluent in both written and verbal communication) required.
• Exceptional communication and interpersonal skills with the ability to build trust across teams and clients.
• Demonstrated ability to resolve challenges proactively and implement sustainable solutions.
• Bachelor’s degree preferred, but equivalent military, operational, or entrepreneurial experience will be considered.

Preferred Skills

• Experience working in a franchise model or with small business owners.
• Proven track record of process improvement and implementing scalable workflows.
• Ability to deliver engaging presentations and facilitate team trainings.