Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

What will you do :-

• Work independently as customer solutions engineering team for refining the design and implementation
• Requires to debug and fix code if agent fails to do
• Understanding PRDs and help customers build feature using agents
• Code review of customer products as per the PRD
• Writing system prompts and building custom agents for agentic apps
• Thorough QA of products
• Sometimes require to understand customer problem deeply and do the knowledge transfer to customers
• Vibe coding to build internal apps and running evals independently
• Internal Tooling: Building automated AI tools and solutions to improve customer success process.
• Review the code flow & architecture of the app

What you will need:

• Bachelor in Computer Science or Mathematics & Computing.
• 3+ years of professional fullstack development experience: Have worked on developing core product in his previous roles.
• 2+ years of experience in integrating LLMs APIs and build a core feature around.
• Good to have: Hands on experience in building RAG pipelines, AI agents.
• 3+ years of programming experience with at least one modern language such as Python, Node.js, NestJS, JavaScript, React Native, etc with strong proficiency.
• 2+ years of experience in React in handling components, state management, routing.
• 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Can do thorough QA - have knowledge or may have done SIT, Smoke test, VAPT, UAT.
• Strong Proficiency in Data Structures, Algorithmic design, problem solving and complexity analysis • Experience in building scalable high performance large systems.
• Solid understanding and hands-on experience with RESTful API design and communication.
• Experience with both SQL (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, DynamoDB) databases, including schema design.
• Proficient in asynchronous programming concepts (e.g., async/await, Promises, event loop).
• Working knowledge of user authentication and authorization principles and implementation.
• Familiarity with Firebase authentication and JWT.
• Knowledge of cloud technologies and CI/CD concepts/tools.
• Outstanding interpersonal, communication and collaboration skills.

Benefits and Perks:

1. Daily Meals: Lunch and Dinner provided
2. Family Insurance: 3 Lakhs worth of coverage for you and your family
3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

What You'll Do:

• Lead and empower a high-performing team of support professionals handling both technical and non-technical tickets
• Build scalable support processes that improve throughput and reduce manual intervention, including automation of repetitive workflows through scripting
• Monitor and improve SLAs, response times, and customer satisfaction metrics by introducing data-driven improvements
• Collaborate closely with engineering and product teams to identify recurring issues, implement preventive fixes, and enhance product stability
• Mentor and upskill your team through technical coaching, process reviews, and hands-on problem-solving
• Continuously optimize operational efficiency by leveraging automation, analytics, and best practices to handle increasing ticket volumes effectively
• Own the support strategy from tooling and metrics to workflows and knowledge base development

What We're Looking For:

• 8+ years of experience, including 3+ years of team leadership or people management
• Good understanding of backend and frontend technologies (Python, SQL, React.js, MongoDB)
• Proven experience in SaaS or AI-driven products with a passion for solving user-facing challenges in fast-paced environments
• Demonstrated ability to analyze data, identify patterns, and implement long-term, scalable solutions
• Exceptional problem-solving, debugging, and process-design skills
• A hands-on leader who's comfortable jumping into technical issues when needed and guiding the team toward excellence

You'll Have the Opportunity To:

• Work with cutting-edge AI technologies while tackling novel analytical and operational challenges
• Shape the future of customer experience for AI products, designing scalable, human and automation hybrid support systems
• Drive continuous improvement in both people and processes, making support a key differentiator for Emergent
• Collaborate cross-functionally with some of the brightest minds in AI and engineering

Why Join Us:

• Work on one of the fastest-growing AI platforms
• High ownership and visibility role
• Competitive compensation and equity

Benefits and Perks:

1. Daily Meals: Lunch and Dinner provided
2. Family Insurance: 3 Lakhs worth of coverage for you and your family
3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.