Location: This role can be based in Amsterdam, Dublin or Warsaw.

The Security Systems & Reporting Analyst plays a key role in supporting EdgeConneX’s global security operations, with responsibility for analyzing and interpreting security-related data across facilities, systems, and regions. The role supports the protection of people, physical assets, and information through accurate reporting, data integrity, and effective coordination. Through disciplined execution and attention to detail, the role contributes to maintaining a secure, reliable, and consistent operating environment for customers, employees, and partners worldwide.

Primary Responsibilities

• Analyze security-related data across global data center operations to identify trends, gaps, and areas for improvement.
• Develop and maintain security reporting, dashboards, and metrics to support operational decisions and leadership visibility.
• Ensure the accuracy, integrity, and consistency of security data through regular validation, reconciliation, and quality checks.
• Act as a key coordination point between Global Security, regional teams, operations, IT, and other internal stakeholders.
• Assist with internal and external security audits, including evidence collection, reporting, and follow-up actions.
• Partner with security integrators and vendors to support system performance, reporting, and continuous improvement.
• Contribute to maintaining a secure, professional, and consistent security experience for customers, employees, and partners, while upholding EdgeConneX’s commitment to excellence.

Knowledge, Skills & Abilities

• Proven ability to design, build, and maintain security dashboards and reports using data visualization tools, with Power BI strongly preferred.
• Advanced Excel skills, including pivot tables, lookups, data validation, and handling large datasets.
• Working experience writing and using SQL to query, join, and validate data from multiple sources.
• Experience working with structured databases and understanding how data is stored, maintained, and extracted for reporting.
• Hands-on experience administering or supporting physical security systems such as LenelS2 and Genetec.
• Ability to manage and administer security data and system records, including access control data, site information, and user permissions.
• Experience coordinating or supporting projects, including tracking actions, dependencies, and deliverables across teams.
• Ability to reconcile data across systems and regions, identify discrepancies, and drive resolution with regional stakeholders.
• Comfortable operating independently in a global environment, working across time zones with limited supervision.
• High attention to detail, with a strong focus on data accuracy, consistency, and quality.

Experience/Education

• 3+ years’ experience in a security systems, reporting, data analyst, or similar role.
• Demonstrated experience building dashboards and recurring reports using Power BI or comparable tools.
• Strong Excel experience supporting operational or security reporting.
• Practical SQL experience querying operational or security datasets.
• Experience supporting or administering S2 access control systems.
• Experience supporting global or multi-site security operations.
• Experience supporting audits, customer reviews, or compliance activities through data and system evidence.
• Experience in data centers, critical infrastructure, or controlled environments strongly preferred.

Title: Network Administrator (Critical Infrastructure)

We are seeking a skilled and resilient Network Administrator to support EdgeConneX’ global enterprise infrastructure. This role is specifically designed for a networking professional who thrives in a mission-critical environment. You will be the primary point of contact for both local and remote sites' network health, focusing on our Cisco core, Building Management System (BMS) connectivity, and ensuring the absolute uptime required by our global customers.

The ideal candidate is not just a "Cisco expert" but someone who understands that in a data center, the network is the heartbeat of the facility. You must be comfortable troubleshooting complex issues under pressure in high-risk environments where downtime is not an option.

This position will report to EdgeConnex’ Sr. Director, Network Engineering and Systems and is based at our Dublin datacenter. This role follows a four-day-per-week onsite schedule. This position could also require as much as 10-20% within the EMEA region to support critical issues and new builds.

Primary Responsibilities

• Cisco Infrastructure Management: Deploy, configure, and maintain a robust network environment with a heavy focus on Cisco Catalyst and Nexus switches.
• BMS & Critical Systems Networking: Provide dedicated support and administration for the Building Management System (BMS) secure network and its associated equipment. Ensure seamless communication between critical facility hardware and monitoring platforms.
• Data Center Uptime: Maintain a "Zero Downtime" mindset. Monitor and optimize network performance to meet strict SLA requirements and high-availability standards.
• On-Site Operations Support: Act as the local technical lead for the operations team, resolving all network-related issues, including WiFi, local LAN, WLAN segments, and troubleshooting.
• Troubleshooting Under Pressure: Rapidly diagnose and resolve network outages or performance degradation in a high-risk environment. You must be able to maintain composure and follow strict Change Management protocols while under pressure.
• Virtualization Integration: Collaborate with the broader IT team to manage network connectivity for our Virtualization infrastructure (VMware/vSAN), ensuring high-speed, redundant paths for server traffic.
• Documentation: Maintain precise network diagrams, IP schemes, and cable maps for both the enterprise and BMS networks.

Knowledge, Skills & Abilities

• Advanced Networking: Expert-level command of Cisco NX-OS/IOS. Experience with VLAN segmentation, routing protocols, and firewall management.
• DC Virtualization: Deep experience with VMware (ESXi, vCenter). Knowledge of vSAN or similar software-defined storage is a plus.
• Storage Protocols: Proficiency in managing storage via iSCSI, Fibre Channel, or NFS.
• Resilience: Proven ability to work in a 24/7/365 mission-critical environment. You must be comfortable with on-call rotations and emergency response.

Experience/Education

• Cisco Expertise: Deep hands-on experience with Cisco IOS, NX-OS, Catalyst, and Nexus platforms.
• BMS Affinity: Strong understanding of how industrial control systems (BMS/EPMS) utilize IP networks.
• Critical Environment Experience: Proven ability to work within a Tier III or IV data center environment, understanding the risks associated with "live" infrastructure.
• Infrastructure Knowledge: Familiarity with Data Center/Virtualization stacks (VMware, SAN/NAS connectivity).
• Resilience: Demonstrated ability to troubleshoot and resolve complex issues in high-demand and time-sensitive situations.
• Proficiency in administering VMware, Windows and/or Linux server environments is a plus

Qualifications

• Experience: 3-5+ years of professional experience as a Network Administrator, preferably within a Data Center, ISP, or critical industrial environment.
• Education: Bachelor’s Degree in Computer Science, Network Engineering, or a related technical field (or equivalent professional experience).
• Certification: CCNA/CCNP (Routing & Switching / Data Center) is highly preferred.
• Availability: Ability to participate in an on-call rotation to support 24/7/365 data center operations.

Location: This role can be based in Amsterdam, Dublin or Warsaw.

The Security Systems & Reporting Analyst plays a key role in supporting EdgeConneX’s global security operations, with responsibility for analyzing and interpreting security-related data across facilities, systems, and regions. The role supports the protection of people, physical assets, and information through accurate reporting, data integrity, and effective coordination. Through disciplined execution and attention to detail, the role contributes to maintaining a secure, reliable, and consistent operating environment for customers, employees, and partners worldwide.

Primary Responsibilities

• Analyze security-related data across global data center operations to identify trends, gaps, and areas for improvement.
• Develop and maintain security reporting, dashboards, and metrics to support operational decisions and leadership visibility.
• Ensure the accuracy, integrity, and consistency of security data through regular validation, reconciliation, and quality checks.
• Act as a key coordination point between Global Security, regional teams, operations, IT, and other internal stakeholders.
• Assist with internal and external security audits, including evidence collection, reporting, and follow-up actions.
• Partner with security integrators and vendors to support system performance, reporting, and continuous improvement.
• Contribute to maintaining a secure, professional, and consistent security experience for customers, employees, and partners, while upholding EdgeConneX’s commitment to excellence.

Knowledge, Skills & Abilities

• Proven ability to design, build, and maintain security dashboards and reports using data visualization tools, with Power BI strongly preferred.
• Advanced Excel skills, including pivot tables, lookups, data validation, and handling large datasets.
• Working experience writing and using SQL to query, join, and validate data from multiple sources.
• Experience working with structured databases and understanding how data is stored, maintained, and extracted for reporting.
• Hands-on experience administering or supporting physical security systems such as LenelS2 and Genetec.
• Ability to manage and administer security data and system records, including access control data, site information, and user permissions.
• Experience coordinating or supporting projects, including tracking actions, dependencies, and deliverables across teams.
• Ability to reconcile data across systems and regions, identify discrepancies, and drive resolution with regional stakeholders.
• Comfortable operating independently in a global environment, working across time zones with limited supervision.
• High attention to detail, with a strong focus on data accuracy, consistency, and quality.

Experience/Education

• 3+ years’ experience in a security systems, reporting, data analyst, or similar role.
• Demonstrated experience building dashboards and recurring reports using Power BI or comparable tools.
• Strong Excel experience supporting operational or security reporting.
• Practical SQL experience querying operational or security datasets.
• Experience supporting or administering S2 access control systems.
• Experience supporting global or multi-site security operations.
• Experience supporting audits, customer reviews, or compliance activities through data and system evidence.
• Experience in data centers, critical infrastructure, or controlled environments strongly preferred.

The Client Services Account Manager, as part of the Account Management team and CRO Organization, will lead the assigned accounts ensuring customer success by being a true advocate for the customer inside ECX. This position is remote and will lead the account management activities post customer sale across EMEA. This position reports to the Account Management team Manager.

Primary Responsibilities

• Manage 5 to 10 large customers simultaneously
• Customer satisfaction liaison:
  • Support across the entire customer experience lifecycle.
  • Advocate for the customer experience spanning contract management, portal support, physical access management, deployments, operational issues, reporting, and billing.
  • Advocate for continuous process improvement based on customer experience feedback and internal process changes.
  • Helps lead cross-functional teams to ensure clients’ needs are addressed early, root cause identified, and preventive action are taken.
• Customer Onboarding and Implementation, including portal, system and process training for new and existing customers, and internal and external kickoff calls for each deployment
• Organize Contract Management: facilitate company compliance with each agreement and work with Sales on upcoming renewals
• Create and present Quarterly Performance Reviews: determine customer’s desired frequency of business reviews, create periodic documentation on SLA compliance, ticket reviews, outages or data center issues, and other issues important to the customer
• Pre-sales support as needed, including RFP and Sugar account validation
• Project Management lead for customer specific assigned activities.  This will consist of Project assisting in or leading a customer need/request, typically cross-functional teams, to achieve project goals and requirements. This individual will work with internal and external project teams and stakeholders to plan, execute, monitor, and control the project deliverables.
• Works collaboratively with Service Delivery, Sales, Sales Engineering/Solutions Architecture, Engineering, Operations and Business Operations teams to ensure customer deliverables are met on time, within scope, and adhering to ECX standards.
• Provide high-quality, recurring and ad-hoc, verbal and written reports as required.
• Continuously work with internal teams to ensure customer installation activities are properly communicated and understood for external customer dissemination.
• Takes on ad hoc, special projects or cross-functional tasks as requested.

Knowledge, Skills & Abilities

• “Customer first” mindset while achieving internal objectives
• Strong written and verbal communications skills and attention to detail
• Ability to prioritize and manage multiple projects/responsibilities, meet committed timelines, and leverage cross-functional teams to resolve issues.
• Commitment to organizational excellence and seek opportunities to continuously improve the customer experience.
• Solid working knowledge of Microsoft office suite of products.
• Strong ability and willingness to present to various levels within EdgeConneX and supporting customer base.
• Willingness to travel across EMEA up to 20% of the time 

Experience/Education

• 3+ years of experience of relevant experience
• Bachelor’s degree desired or additional relevant experience in lieu of degree

Title: Data Center Subject Matter Expert (Power)

Location: Dublin, Ireland

The Data Center Subject Matter Expert (Power) will serve as an in-house expert for power systems and is responsible for the critical operations and maintenance of electrical and mechanical infrastructure within EdgeConneX data centers. This role reports to the Director of Data Center Operations and plays a key role in ensuring safe, reliable, and continuous operations across assigned sites.

Primary Responsibilities

• Manage projects and operational activities to support customer requirements and ensure 100% uptime

• Initiate and support projects to improve operational processes and procedures

• Ensure the safe, effective, and efficient delivery of critical planned maintenance, in compliance with all EdgeConneX standards and procedures, leveraging qualified contractor and vendor resources with a strong focus on quality

• Ensure the Director of Data Center Operations is fully informed of all critical planned, corrective, and emergent work occurring within the data centers

• Plan and execute customer-requested work in a timely manner, providing clear status updates to both customers and the Director of Data Center Operations

• In coordination with the Director of Data Center Operations:

  • Plan work on critical single-line electrical equipment in accordance with the Planned Preventive Maintenance (PPM) schedule

  • Develop maintenance roadmaps for approval by the Director of Data Center Operations and/or the appointed Authorised Person

• Manage and oversee testing of mission-critical power equipment in accordance with EMEA and global standards

• Ensure all contractor and vendor work is properly logged and tracked within EdgeConneX systems

• Ensure all work performed by contractors and vendors is executed strictly in accordance with approved Methods of Procedure (MOPs)

• Respond during normal working hours to alarms, critical incidents, and emergencies, communicating clearly, calmly, and in line with the site Emergency Response Plan

• Proactively identify opportunities to improve equipment reliability, quality, and efficiency, including initiatives that deliver cost savings without compromising safety or uptime

• Administer project-related changes accurately and in a timely manner, in accordance with EdgeConneX processes and procedures

• Collaborate effectively with internal teams across Operations, Engineering, and other functional groups

• Provide timely on-site response during emergencies to ensure personnel safety and operational continuity

• Monitor multiple sites to ensure compliance with safety, operational, and performance standards

Knowledge, Skills & Abilities

• Strong technical knowledge of data center power systems, including transformers, generators, switchgear, UPS systems, ATS/STS units, RPPs, and associated infrastructure

• Strong written and verbal communication skills, with the ability to lead teams and coordinate effectively across disciplines to drive work to closure

• Demonstrated commitment to operational excellence and continuous improvement

• Proven ability to prioritize and manage multiple projects and responsibilities in a dynamic environment

• Ability to meet committed timelines by leveraging collaboration and support from peers

• Strong team player with the ability to work across multiple disciplines and stakeholder groups

• High attention to detail and strong documentation discipline

Experience & Education

• Relevant technical qualification at NFQ Level 6–8 (e.g., Electrical or Mechanical Engineering, Building Services Engineering, Facilities Management) or equivalent experience

• 10+ years of progressive experience supporting critical facilities, data centers, or comparable mission-critical environments

• Electrical Authorised Person / Competent Person certification in accordance with Irish or UK standards (e.g., Safe Electric, HV/LV Authorisation, or equivalent)

• Formal mechanical and/or electrical training, with a strong focus on power systems

• Health & Safety training appropriate for supervisory roles (e.g., Safe Pass, IOSH Managing Safely, NEBOSH, or equivalent; OSHA30 accepted where applicable)

• Demonstrated experience operating within live data center or other critical infrastructure environments

A self-motivated EMEA Marketing Manager required to lead and execute regional marketing strategy and initiatives across our EMEA portfolio. This role requires a strong strategic thinker with excellent execution experience and one who thrives in a hyper growth environment.  Looking for a candidate that will deliver all the integrated marketing disciplines particularly ones that supports our brand presence, cross functional team communications, community engagement and event management.

Key Responsibilities

Marketing Strategy & Execution

• Develop and implement the EMEA regional marketing plan aligned with the marketing core objectives
• Execute integrated campaigns across digital, content, events, PR, and field marketing
• Partner closely with local teams to support local marketing initiatives
• Manage regional marketing budgets
• Detailed reporting and tracking

Brand & Communications

• Ensure consistent brand messaging across all regional activities
• Lead regional PR efforts, media engagement, and thought leadership initiatives whilst rolling into the corporate marketing team plan
• Develop localized content that resonates with EMEA audiences

Events & Field Marketing

• Plan and execute industry, customer and internal large summits
• Represent the company at key industry events across EMEA

Community Engagement & Stakeholder Relations (Bonus Experience)

• Support community engagement programs in key markets
• Partner with local stakeholders, educational institutions, and industry groups
• Contribute to CSR and sustainability storytelling initiatives

Market Intelligence & Performance

• Monitor regional market trends, competitor activity, and customer insights
• Track KPIs and optimize campaigns based on performance data
• Provide regular reporting to direct report

Candidate Profile

• 5–8+ years of marketing experience, ideally within data centers, digital infrastructure, cloud, or B2B technology. Whilst other industries considered

• Strong knowledge of regional marketing disciplines including:
• Field marketing
• Digital marketing
• Content marketing
• PR & communications
• Event marketing
• Account-based marketing
• Demonstrated ability to work independently and drive initiatives with minimal oversight
  
  
• A highly self-motivated, entrepreneurial mindset
  
  
• Excellent communication and stakeholder management skills
  
  
• Willingness and ability to travel across EMEA (30–40%)
  
  
• Experience in community engagement or public affairs is a strong advantage (Bonus)
  
  
• Bachelor’s degree in Marketing, Business, or related field (MBA a plus)

Key Competencies

• Strong execution capability
• Innovative and proactive approach
• Adaptable in a fast moving and changing environment
• Highly organized and detail-oriented
• Commercially aware and sales-aligned
• Culturally fluent across EMEA markets
• Marketing Systems; CRM – Hubspot, Project Management – Microsoft Planner, Creative – Canva
• Video production (Bonus)
• Multi-Lingual (Bonus)
• Community Engagement programs (Bonus)