KYC/Onboarding Analyst

Dubai Office (4 days in office / 1 day from home)

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients. You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.

Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.

With some foundational experience in CDD and EDD, you will bring a good understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.

Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

Key Accountabilities & Responsibilities:

Due Diligence Execution, Quality, and Risk Assessment

• Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for Shipping clients, including the accurate identification and verification of ownership structures and necessary documentation.
• Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.
• Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.
• Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.
• Quality Control: Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD files prior to final submission.
• General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
• Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
• Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams
• Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.

Client Management and Operational Efficiency

• Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.
• Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.
• Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.
• Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.

Internal Collaboration and Knowledge Development

• Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs with regulatory requirements.
• Knowledge Transfer: Proactively participate in training and take ownership of personal learning, staying current with evolving financial crime mandates and internal policy updates.

Requirements:

• Proven Experience: 1-3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
• Due Diligence Foundational Knowledge: Strong, foundational knowledge of entity onboarding requirements and the ability to interpret ownership structures.
• Accountability & Drive: Demonstrable history of personal productivity, ownership, and the ability to work effectively and independently within a fast-paced environment.
• Analytical Thinking: Good analytical skills and the ability to follow procedures and apply regulatory or documentation requirements.
• Communication: Strong communication skills in English (both written and verbal) with demonstrated experience in direct client contact.

#LI-FM2

#LI-HYBRID

KYC/Onboarding Analyst 

London Office (4 days in office / 1 day from home)

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients. You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.

Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.

With some foundational experience in CDD and EDD, you will bring a good understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.

Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

Key Accountabilities & Responsibilities:

Due Diligence Execution, Quality, and Risk Assessment

• Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for corporate clients, including the accurate identification and verification of ownership structures and necessary documentation.
• Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.
• Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.
• Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.
• Quality Control: Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD files prior to final submission.
• General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
• Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
• Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams
• Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.

Client Management and Operational Efficiency

• Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.
• Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.
• Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.
• Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.

Internal Collaboration and Knowledge Development

• Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs with regulatory requirements.
• Knowledge Transfer: Proactively participate in training and take ownership of personal learning, staying current with evolving financial crime mandates and internal policy updates.

Requirements:

• Proven Experience: 1-3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
• Due Diligence Foundational Knowledge: Strong, foundational knowledge of entity onboarding requirements and the ability to interpret ownership structures.
• Accountability & Drive: Demonstrable history of personal productivity, ownership, and the ability to work effectively and independently within a fast-paced environment.
• Analytical Thinking: Good analytical skills and the ability to follow procedures and apply regulatory or documentation requirements.
• Communication: Strong communication skills (both written and verbal) with demonstrated experience in direct client contact.

You can also connect with me on LinkedIn - Freddie Mugridge

#LI-FM2

#LI-HYBRID

KYC Onboarding Analyst

Ebury Sydney Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury has high standards when it comes to working with clients. We need to make sure that the B2B clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in!

What you’ll do

The Analyst is responsible for conducting the onboarding review in line with current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. He plays a vital role together with the sales team in order to provide a smooth onboarding experience while making sure that our legal and compliance requirements are met.

Responsibilities

• Analyse customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client’s profile.
  
• Complying with relevant legislative and regulatory standards, and internal processes and procedures.
  
• Identifying clients posing higher risk due to the existence of red flags or other high risk triggers.
  
• Resolve day-to-day issues arising during the CDD process, and escalate more complex challenges via the appropriate channel.
  
• Completing allocated tasks with focus, and in a timely manner.
  
• Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed.
  
• Manage caseload throughout the end to end process in a timely manner

What you’ll need

Why Ebury?

• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Sydney Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!