About the Role:

Join our team at Dr. Squatch as a TikTok Creative Manager! We’re looking for a strategic, creative, and highly driven individual who knows how to build and scale a brand on TikTok, with a focus on in-feed content, creator ecosystems, and account growth.

You will be a key owner of our TikTok strategy, leading creative direction and driving channel performance. This role focuses on developing high-performing content and scaling our presence, while managing external creative and Live agency partners.

You will shape how Dr. Squatch shows up on TikTok, driving creativity, performance, and community connection, while also helping elevate creative direction and growth across the broader social team.

The ideal candidate has a strong creative point of view, a deep understanding of TikTok culture, and the ability to both direct and create content.

This role will report to the Sr. Social Media Manager.

This is a full-time role with company benefits based in Marina Del Rey, CA.

The anticipated base compensation range for this role will be $100,000 to $115,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Strategy & Ownership
  • Own and evolve Dr. Squatch’s TikTok strategy with a focus on content performance, audience growth, and brand relevance.
  • Develop and execute content plans aligned with campaigns, launches, and growth goals.
  • Identify opportunities to scale reach, engagement, and revenue.
• Agency & Creator Management
  • Manage relationships with TikTok Live agencies and creative partners.
  • Source, onboard, and guide creators to produce high-performing content.
  • Provide clear briefs, direction, and feedback.
• Creative Direction
  • Develop concepts, moodboards, and briefs to guide content production.
  • Maintain a strong brand voice while pushing creative boundaries.
  • Stay ahead of trends and translate them into scalable content.
• Content Creation
  • Create and publish video in-feed content as needed.
  • Step in as on-camera talent when appropriate.
  • Collaborate with internal teams and partners to execute campaigns.
• Performance & Optimization
  • Analyze performance across content and Live streams.
  • Use insights to refine strategy and creative output.
  • Test new formats and approaches to improve results.x
• Cross-Functional Collaboration
  • Partner with Social, Marketing, and Growth teams on campaigns.
  • Align TikTok efforts with broader brand goals.
  • Provide creative input to support content performance and growth.
  • Share trends and insights to improve overall social strategy.

About You:

• Bachelor’s Degree in Marketing, Communications, Video Production, or a related field preferred.
• 4+ years of experience creating and guiding social content, with a strong emphasis on TikTok.
• 4+ years of experience working with or directing creators, agencies, or collaborators.
• Highly comfortable performing on camera.
• Strong understanding of TikTok analytics and performance metrics, with the ability to translate insights into content direction and growth strategies.
• Strong editing and production skills using tools such as TikTok native editor, CapCut, Premiere Pro, Photoshop, or similar.
• Deep understanding of TikTok culture, trends, memes, and audience behavior.
• Excellent written and verbal communication skills with a natural ability to connect with an online community.
• A creative storyteller who can develop engaging content and scalable formats that drive growth.
• Passion for community engagement and representing a brand voice consistently and authentically.
• Energetic, witty, adaptable, and willing to take creative risks in a fast-moving environment.
• A collaborative team player who stays positive and brings a good sense of humor to the job

#LI-TC1 #LI-FULLTIME #LI-HYBRID

About the Role:

Dr. Squatch is seeking an ambitious Accounts Receivable Specialist to join our Accounting team. This position will be responsible for supporting the accounting department by performing day-to-day AR, collections, and other accounting functions.

This role will report to the Associate Director of Accounting.

This is a full-time role with company benefits based in Marina Del Rey, California.

This is an hourly position. The anticipated hourly compensation range for this role will be $31/hr to $33/hr. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Process accounts receivable information in an accurate and timely manner.
• Review and post adjustments to AR.
• Ensure monthly AR aging balance reconciles to GL control account.
• Send out customer invoices and/or upload to customer portals and follow up on any outstanding receivables.
• Monitor and follow up with customers on outstanding payments and deductions.
• Manage customer portals to download remittance information.
• Work closely with the sales team
• Effectively manages accounts involving substantive credit risks.
• Manage and maintain invoice documentation needed for audit and review purposes.
• Assist accounting team with day-to-day functions.
• Assist in the processing of standard journal entries.
• Implement credit and collection protocols and follow-up on delinquent account balances.
• Determination of accruals.
• Assist in year-end audit with creating schedules as well as analysis of audit requests.
• Other duties as assigned.

About You:

• Bachelor’s degree in Accounting or Finance preferred.
• 1-3 years of accounting experience recommended.
• Proficient in MS Office (Excel). Netsuite experience helpful.
• Familiarity with Big Box Retailers (e.g. Walmart, Kroger, CVS, et al).
• General knowledge of US GAAP, accounting policies, and procedures.
• Experience with all aspects of accounts receivable.
• Exceptional organizational skills and a detail-oriented problem solver.
• Interest in health and wellness, personal care, and eCommerce
• Has a sense of urgency and a willingness to get to the bottom of a problem.
• Excellent communication skills.
• Someone who gets things done without perfect resources, is innovative, and works with a sense of urgency.
• Someone who has high standards, takes ownership, and is invested in the outcome.
• Someone who proactively helps others, stays positive and has a good sense of humor.

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

The Senior Product Manager will be a core member of Dr. Squatch's Digital Product team with direct ownership over some of our most critical ecommerce growth levers, specifically subscription growth, retention, and the customer account experience.

This is a role with real scope. You'll lead complex, multi-workstream initiatives independently and are expected to shape strategy, not just execute against it. You'll be the connective tissue between Digital Product, Engineering, Design, Growth, Lifecycle, and Customer Experience, and you'll be expected to drive alignment across all of them.

Deep hands-on experience with Recharge (or a comparable subscription platform) is required. You should know subscription acquisition funnels, active subscriber UX, churn recovery flows, and account management surfaces well enough to make fast, confident product decisions.

You'll be working across our full tech stack, including Shopify, Recharge, Pack Digital CMS, Heap Analytics, Kameleoon, Klaviyo, Postscript, and other Shopify applications, to deliver product experiences that move the business.

This role reports to the Associate Director of Product Management, Ecommerce. 

This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA.

The anticipated base compensation range for this role will be $130,000 to $150,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

Subscription and Retention

• Own the product strategy for subscription acquisition, active subscriber experience, churn reduction, and winback from funnel optimization through account management surfaces
• Define and drive the subscriber account experience roadmap, including portal UX, order management, skip/swap/cancel flows, and personalization
• Partner with Lifecycle (Klaviyo, Postscript) to align on-site subscription experiences with retention and winback programs
• Use your Recharge knowledge to architect subscription flow logic, evaluate platform capabilities and limitations, and push through technical decisions that support business goals
• Own subscription KPIs including subscriber acquisition rate, active subscriber retention, churn rate, and subscriber LTV

Roadmap and Cross-Functional Leadership

• Lead large, multi-workstream initiatives from scoping through delivery, coordinating across Engineering, Design, Growth, Lifecycle, Data, and Customer Experience
• Drive roadmap planning within your domain, translating business objectives and customer insights into a sequenced, prioritized backlog
• Serve as a primary point of contact for senior stakeholders, keeping them informed on progress, tradeoffs, and risks without needing to be asked
• Represent the Digital Product team in cross-functional planning forums, growth reviews, and leadership presentations
• Provide directional support and mentorship to PM teammates, raising the quality bar on documentation, experimentation, and decision-making across the team

Conversion Rate Optimization and Experimentation

• Lead CRO initiatives through Kameleoon and Pack Digital CMS with a disciplined experimentation process, including hypothesis development, statistical design, and rigorous results interpretation
• Define success metrics, instrumentation requirements, and measurement frameworks for all major initiatives in partnership with analytics
• Use Heap to surface conversion opportunities, diagnose funnel friction, and make product decisions with data behind them

Execution and Quality

• Write PRDs and product specs that give engineering and design the clarity they need to execute without a lot of back-and-forth
• Stay close to the work throughout design and development, reviewing actively at every stage to catch issues early
• Own the customer experience across your product surface area and proactively surface regressions and improvement opportunities before they become problems

About You:

• 5 to 8 years of product management experience in ecommerce, DTC, or subscription digital products, with real ownership of outcomes
• Hands-on experience with Recharge or a comparable subscription platform, you know how subscription logic, portal architecture, and cancellation flows actually work under the hood
• A track record in retention and customer account product work, meaning you've owned subscriber portals, account dashboards, or lifecycle-adjacent surfaces and have numbers to show for it
• Solid Shopify experience, ideally in a headless or Hydrogen environment
• Fluency across ecommerce metrics (CAC, LTV, CVR, AOV, churn rate, subscriber retention, MRR) and the instincts to connect product decisions to financial outcomes
• A disciplined experimenter, you design rigorous A/B tests, understand statistical significance, and don't call winners early
• Strong cross-functional communicator who thrives in environments with a lot of stakeholders and brings clarity when things get ambiguous
• Highly organized and self-directed with the ability to run multiple complex initiatives in parallel
• STEM background or equivalent analytical depth; SQL is a plus
• Genuine passion for ecommerce and building things that sell
• Experience with Heap Analytics, Kameleoon, Klaviyo, or Pack Digital CMS is a meaningful plus

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

Dr. Squatch is seeking an International Regulatory Compliance Manager responsible for enabling Dr. Squatch’s global growth by ensuring products are compliant and market-ready across key regions including Canada, UK, EMEA, LATAM, Australia, and future markets.

This role owns end-to-end regulatory execution, from product registrations and documentation to claims and labeling compliance, while serving as the primary point of contact for EU/UK and Canada Responsible Persons. Working cross-functionally, this individual will embed regulatory requirements into product development and launch processes, ensuring efficient and compliant market access.

This is a hands-on role in a fast-paced environment, requiring strong ownership, collaboration, and the ability to translate complex regulations into clear, actionable guidance.

This role will report to the Sr. Compliance Manager.

This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.

The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Own regulatory compliance and market access across global markets, including Canada, UK, EMEA, LATAM, Australia, and future expansion regions
• Serve as the primary point of contact for EU/UK and Canada Responsible Persons (RPs)
• Develop and execute regulatory strategies to support international product launches and expansion
• Translate evolving regulatory requirements into clear, actionable guidance for internal teams
• Lead preparation and submission of global product notifications and registrations (e.g., CPNP, SCPN, Health Canada CNF, AICIS, etc.)
• Ensure all products meet local regulatory requirements prior to market entry
• Manage post-market obligations, renewals, and ongoing compliance activities
• Prepare, review, and maintain Product Information Files (PIFs) and equivalent dossiers, ensuring they are complete, accurate, and audit-ready
• Gather, assess, and validate supplier technical documentation (e.g., COAs, SDS, specifications)
• Ensure all safety and technical documentation aligns with regulatory requirements
• Review and substantiate product claims in partnership with internal stakeholders
• Review and approve artwork, labeling, and marketing materials for regulatory compliance
• Embed regulatory checkpoints into product development and artwork workflows
• Partner closely with Product Development, Commercialization, Marketing, Supply Chain, and Quality teams to support compliant product innovation and launches
• Represent Regulatory on project teams, providing guidance on timelines, risks, and requirements
• Enable efficient and compliant product lifecycle management
• Manage and oversee external regulatory consultants, Responsible Persons, and distributors
• Ensure timely and accurate completion of global registrations while maintaining internal accountability
• Build strong relationships with regulatory partners to support business objectives
• Drive structure, visibility, and efficiency across regulatory processes and systems
• Maintain regulatory records and ensure proper documentation control
• Stay current on global regulatory developments and assess business impact

About You:

• Bachelor’s degree in a scientific or technical discipline (e.g., Chemistry, Biology, Microbiology, Chemical Engineering, or related field)
• Minimum 5+ years of experience in Regulatory and Compliance within cosmetic and/or OTC drug manufacturing
• Strong experience in cosmetic regulatory compliance across multiple regions
• Deep understanding of global cosmetic regulations, product registration processes, and labeling requirements
• Ability to operate in a fast-paced, high-growth environment with a hands-on approach
• Strong cross-functional collaboration and communication skills
• Proven ability to manage external partners while maintaining internal ownership
• Detail-oriented with the ability to balance compliance rigor and business agility

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

The Sr. Creative Strategy Manager, Performance Marketing will be responsible for expanding Dr. Squatch’s performance creative team’s efforts to new regions, new paid media channels, and new audiences. This role will help develop direct response ad creative for regions like the UK, media channels like AppLovin, and new audiences like Gen-Z.

Candidates must be thoroughly versed in paid creative strategy in a Direct To Consumer environment (either experience working at a DTC brand OR performance marketing agency). This role requires a strong knowledge of performance creative practices and a track record of making winning ads with consistency and urgency. Candidates must also have a strong creative background, as this role requires a great deal of ideation and execution through our creative team.

This role will report to the Director of Performance Creative.

This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.

The anticipated base compensation range for this role will be $110,000 to $140,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Write / generate around 8-12 creative concepts per week – scripted specifically for target regions, platforms, or audiences
• Own strategic areas by channel or region
• Mentor and coach team in best performance practices – including junior creatives, editors, and producers
• Source and adapt trends and conduct research on best practices for areas of expansion
• Prepare research and present to team leadership or broader marketing team.
• Work independently to understand what works in the target areas, and proactively develop a plan to discover and optimize performance
• Take input from multiple stakeholders to set goals and fulfill needs for areas of growth
• Communicate with creative individuals and collaborate to produce excellent ad creatives.

About You:

• 4-7 years of experience at a direct to consumer brand or performance agency
• Excellent direct-response writing skills – can write for personas, inhabit brand voice, or adapt voices of competitors to drive sales for the company.
• Desire for excellence – hunger to win and make a great creative ad product. Ability to pivot if things are not working. 
• Energetic, witty, and a good sense of humor – these are in line with our brand.
• Gets things done without perfect resources, is innovative, and works with a sense of urgency
• Proactively help others, stays positive
• A desire to grow beyond your role – and act as an overall leader for the team

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

Dr. Squatch is seeking a Corporate Quality Manager to lead and maintain the company’s Quality Management System (QMS), ensuring all products meet internal quality standards and regulatory requirements. This role partners cross-functionally with Product Development, Operations, Supply Chain, Regulatory, and external manufacturing partners to ensure consistent product quality throughout the product lifecycle, from raw material sourcing through manufacturing, distribution, and post-market monitoring.

This role will report to the Sr. Director of Quality & Regulatory Compliance. 

This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.

The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Quality Management System (QMS) Leadership
  • Own and continuously improve the corporate Quality Management System, including document control, deviations, CAPAs, change management, training, and quality risk management.
  • Write, implement, and maintain SOPs, work instructions, templates, and quality policies across the product lifecycle.
  • Ensure quality systems meet FDA, ISO, and internal standards for traceability, data integrity, and risk management.
  • Own and administer the corporate change control process, ensuring proper documentation, effectiveness tracking, and closure
• GMP Compliance & Regulatory Partnership
  • Ensure ongoing compliance with applicable regulations and standards including FDA 21 CFR Parts 210 & 211, 21 CFR 111, ISO 22716, and cGMP requirements.
  • Support preparation for and participation in internal audits, third-party audits, and regulatory inspections.
  • Oversee internal audit programs and ensure timely closure of audit findings and CAPAs.
  • Review and approve Certificates of Analysis (CoAs) and support batch record release when required.
  • Partner with Regulatory and Product Development teams to ensure quality considerations are integrated early in formulation, scale-up, and commercialization activities.
• Supplier & Manufacturing Quality Oversight
  • Work cross-functionally to ensure suppliers, vendors, and manufacturing partners understand and meet company quality standards.
  • Support supplier qualification programs, audits, and ongoing performance monitoring.
  • Review and approve laboratory data, test results, investigations, deviations, and product disposition decisions from manufacturing partners.
  • Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.
• Product Quality & Risk Management
  • Investigate and resolve non-conformances, deviations, change control requests, and severe adverse events associated with products or processes.
  • Lead root cause analysis and implement effective corrective and preventive actions (CAPAs).
  • Oversee complaint investigations and ensure timely and compliant resolution of escalated consumer complaints.
  • Track and analyze quality metrics and trends to identify systemic issues and implement sustainable improvements.
• Inventory Quality & Product Disposition
  • Provide guidance on disposition of damaged, expired, out-of-specification, excess, or obsolete raw materials, components, and finished goods.
  • Oversee inspection, rework, relabeling, repacking, returns, or disposal activities when required.
  • Ensure branded product destruction is conducted safely, economically, and discreetly while preventing diversion, resale, or unauthorized exposure.
  • Maintain documentation for all disposition and destruction activities.
• Cross-Functional Collaboration
  • Partner with Operations, R&D/Product Development, Procurement, Engineering, and Supply Chain to support:
    • New product launches
    • Process validation and manufacturing changes
    • Raw material changes and supplier updates
    • Stability and shelf-life programs
  • Develop quality standards and acceptable product specifications in collaboration with Production, R&D/PD, and Packaging teams.
• Continuous Improvement & Quality Leadership
  • Track, analyze, and report quality KPIs and trends to leadership.
  • Drive continuous improvement initiatives that strengthen compliance, operational efficiency, and inspection readiness.
  • Train and mentor internal teams and external partners on SOPs, GMPs, and quality expectations.
  • Serve as a quality authority responsible for product disposition decisions, risk acceptance, and compliance escalation.
  • Ensure products are produced, stored, transported, and distributed in accordance with established quality standards and operating procedures.

About You:

• Education & Experience
  • Bachelor’s degree in a scientific or technical discipline (e.g., Chemistry, Biology, Microbiology, Chemical Engineering, or related field).
  • Minimum 5+ years of experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing.
  • 3+ years of leadership or supervisory experience, with demonstrated ability to manage teams and influence cross-functional stakeholders.
  • Experience working with contract manufacturers and global suppliers in regulated environments.
• Skills & Competencies
  • Strong knowledge of FDA regulations, ISO 22716, and current Good Manufacturing Practices (cGMP).
  • Experience with quality systems and electronic Quality Management Systems (eQMS).
  • Proven ability to lead investigations, root cause analysis, CAPA management, and quality risk assessments.
  • Strong communication skills with experience presenting quality metrics and risk assessments to leadership.
  • Strategic mindset with the ability to balance compliance, operational efficiency, and business priorities.

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

Dr. Squatch is seeking a data-driven and analytical Demand Planner to join our team. We are looking for a highly adaptable, process-oriented individual who can work both independently and cross-functionally, excels at problem solving, and thrives in a fast-paced environment with increasing complexity. This role requires the ability to navigate daily challenges, implement changes efficiently, and maintain a strong focus on continuous improvement and future growth.

The Demand Planner will play a key role in supporting cross-functional collaboration between Retail Sales, Supply Planning, Strategic Operations and Finance. This position will be responsible for developing and maintaining item level forecasts, analyzing forecast performance and identifying risks and opportunities to improve demand accuracy. 

This role will report to the Demand Planning Manager.

This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.

The anticipated base compensation range for this role will be $70,000 to $90,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Analyze sales and inventory data at the SKU level to develop detailed item-level forecasts by customer account.
• Partner cross-functionally with Sales and Finance to identify and close gaps between planned targets and forecasted demand, ensuring alignment on channel-level plans.
• Measure and monitor forecast accuracy using established KPIs and metrics; investigate and communicate root causes of forecast variances to improve future accuracy.
• Proactively communicate forecast changes, risks, and demand trends to the Supply Planning team.
• Collaborate with the Demand Planning team to compile data, build insights, and prepare materials for the monthly S&OP meetings.
• Validate wholesale pricing assumptions in demand planning models to ensure revenue calculations are accurate and complete.
• Build, maintain and continuously improve robust forecasting models and reports in Excel and Google sheets to support planning processes.
• Update weeks-of-supply and inventory outlooks based on the most current forecast versions.

About You:

• Bachelor’s degree; preferably in Supply Chain/Logistics/Operations, Finance, Business Administration, Mathematics, Economics, Industrial Engineering, or related analytical field
• Minimum of 2-3 years of experience in Supply Chain, with at least 1-2 years in Demand Planning or Sales Forecasting
• Advanced proficiency in Microsoft Excel, including building and maintaining complex models and reports
• Excellent interpersonal, communication and organizational skills
• Ability to work in a fast-paced environment with multiple priorities and shifting demands
• Relentless attention to detail and capable of multitasking in a dynamic environment
• Outstanding analytical skills with a proven ability to problem solve and develop solutions to complex problems
• Ability to understand and balance the needs of sales/marketing, operations, and finance to make quick decisions that are in the best interest of the total business
• Experience transitioning Demand Planning process to ERP/Demand Planning system preferred

#LI-TC1 #LI-HYBRID #LI-FULLTIME

About the Role:

Dr. Squatch is looking for a Retail Marketing Manager who will lead campaign execution while using data-driven insights to maximize impact across mass, club, drug, and grocery channels. This role will prioritize hands-on campaign execution (40%), supported by deep-dive analysis (40%) and cross-functional collaboration (20%).

This role will report directly to the Director of Shopper Marketing and work collaboratively across all internal teams and extensively with external partners.

This is a full-time hybrid role with company benefits based in Marina del Rey, California.

The anticipated base compensation range for this role will be $110,000 to $130,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

Campaign Execution & Retail Implementation (40%)

• Lead end-to-end execution of retail marketing campaigns from planning through post-analysis across all major retail channels
• Manage detailed campaign timelines, ensuring all components launch on schedule and within budget
• Oversee creation and distribution of retail marketing assets, including displays, signage, and digital content
• Coordinate with sales team to ensure flawless in-store execution and compliance with planogram requirements
• Manage promotional calendars and pricing strategies across mass, club, drug, and grocery retailers
• Conduct store audits to ensure campaign standards are maintained and identify execution gaps

Campaign Data Analysis & Insight Generation (40%)

• Analyze campaign performance data to uncover new insights about customer behavior, promotional effectiveness, and market trends
• Conduct deep-dive analysis of retail campaign results to identify what's working and where opportunities exist for optimization
• Translate complex data findings into actionable recommendations for future campaign planning and strategy
• Develop and maintain performance dashboards that track key metrics and provide real-time insights into campaign effectiveness
• Use data to tell compelling stories about campaign performance and customer engagement across retail channels

Cross-Functional Collaboration & Internal Partnerships (20%)

• Serve as primary liaison between marketing, sales, supply chain, and creative teams
• Lead weekly cross-functional meetings to align on campaign priorities, timelines, and resource allocation
• Partner with supply chain to ensure product availability aligns with campaign launch dates
• Collaborate with creative team to develop compelling retail-specific marketing materials
• Work with finance to track campaign budgets and measure ROI across initiatives

About You:

Required Experience

• 5+ years of retail marketing experience with mass, club, drug, and grocery channels
• Proven expertise in end-to-end campaign execution and retail implementation
• Strong analytical background with experience in retail data analysis and insight generation
• Demonstrated success in managing complex, multi-channel retail campaigns

Skills & Competencies

• Exceptional project management skills with ability to manage multiple campaigns simultaneously
• Advanced analytical capabilities with proficiency in data analysis tools and retail POS systems
• Excellent cross-functional collaboration and communication skills
• Strong retail acumen with understanding of channel-specific requirements
• Detail-oriented with focus on both strategic thinking and flawless execution

#LI-TC1 #LI-HYBRID #LI-FULLTIME