DoorDash USA
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Associate Manager, Marketplace S&O - Midwest & Local Markets
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About the Team
DoorDash is looking for an analytical and entrepreneurial operator to join our team as an Associate Manager on our Marketplace Strategy & Operations team. Our mission is to grow local business within DoorDash, building best-in-class experiences for both our customers and our merchants alike. You will dive into data to explain market performance at the lowest level of detail, create high-impact strategies, and work alongside internal and external stakeholders to develop our brand and grow our business.
About the Role
We are looking for an Associate Manager to join our Marketplace Strategy & Operations team. This role will play a key role in unlocking the next phase of growth for merchants by owning and executing local markets growth strategies across the Midwest and other strategic markets. In this role, you’ll design and execute innovative plans and experiments to increase market share, analyze performance at a granular level, and build reports, models, and tools that enable teams to scale impact. You’ll work across a range of metrics and partner closely with cross-functional teams to drive coordinated growth.
Location & Travel: Highly prefer candidates residing in Illinois, Minnesota, Wisconsin, Michigan, or Missouri (ideally near the Chicago, Minneapolis, Milwaukee, Detroit, or St. Louis metro areas); requires twice-quarterly travel to our Chicago hub for team collaboration and project sprints.
You’re excited about this opportunity because you will…
- Formulate & execute against a strategy for winning in some of DoorDash’s most competitive markets in the US. You are able to both “zoom in” to understand market dynamics (across merchant, customer, & dasher), and “zoom out” to articulate a vision for winning over the long-term.
- Conduct business-critical analyses--and act on them. You have a natural curiosity to leverage data to solve problems and identify opportunities. More importantly, you can translate those insights into clear narratives that influence decisions and inspire your own actionable initiatives.
- Partner with cross-functional teams to stand up and implement new initiatives. In a large and fast-growing business, it takes a village to build needle-moving programs. You’re able to work across teams such as Merchant, Dasher, and Marketing to drive coordinated, innovative growth initiatives
- Build for the long-term. You’re a strategic thinker who is able to see the big picture, set key business goals and milestones, and then work relentlessly to realize the vision. You’re focused on the “so-what” & able to articulate the long-term implications of your work.
We’re excited about you because…
- You have 4+ years of experience. You’ve successfully managed initiatives and driven results in high-performance cultures (whether in tech, strategy, operations, consulting, banking or a related experience). High-growth startup experience is a plus.
- You solve problems from first principles. You like being presented with a problem and coming up with a strategic and tactical plan in innovative ways—and you resist “this is how it’s always been done” thinking.
- You’re analytical. You let data win arguments, and you’re an expert at pulling your own data (you use or can learn SQL) and modeling in Excel/Google Sheets.
- You take initiative and own outcomes end-to-end. You have a strong bias toward action and quickly turn insights into impactful experiments and initiatives that drive measurable results.
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You’re a relationship-builder. You can influence and motivate people at all levels across a variety of functions
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Associate, Marketplace - Restaurant Growth Strategy & Operations
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About the Team
Our US Marketplace Strategy & Operations team is responsible for building, scaling and improving the way in which we provide Restaurant delivery. We build our restaurant selection, test 0 → 1 products to give merchants more opportunity to delight their consumers, and optimize ways to improve our marketplace to increase the return on investment our partners gain from partnering with DoorDash. This team focuses on all things Restaurants ranging from selection, to merchandising, to consumer strategy, to leveraging our logistics network in new ways, to so much more!
About the Role
We are seeking a Senior Associate to join our Marketplace Strategy & Operations team, with a focus on Restaurant Growth. This team is dedicated to growing our restaurant marketplace by launching new selection, enhancing in-app merchandising, helping negotiate new merchant partnerships, and commercializing products that help our restaurant partners grow their businesses on DoorDash. In this role, you will be focused on identifying and executing the most promising ways to grow marketplace revenue while deepening DoorDash’s partnership with its restaurant partners.
The ideal candidate will possess a growth mindset, strong analytical skills, and a deep sense of ownership. If you're excited about launching 0 to 1 projects, solving customer challenges, working in fast-paced environments, and managing a marketplace business line with broad impact, this role is for you.
We operate in a hybrid model, balancing in-person collaboration with remote work.
You’re excited about this opportunity because you will…
- Have Ownership. You’ll own visible goals that drive both top-line and bottom-line performance of our core marketplace business.
- Collaborate. You’ll work in a highly cross-functional environment with teams like Product, Analytics, Finance, Marketing, Sales, and more.
- Strategize. You’ll bring new products and strategies to market, integrating new value propositions into our restaurant ecosystem.
- Operate. You’ll become an expert on running a sustainable marketplace business — creating value for merchants, Dashers, and consumers alike.
We’re excited about you because…
- You have 3+ years of experience in a problem-solving role (consulting, tech, banking).
- You have an extreme sense of ownership — you never shy away from tackling ambiguous problems and can motivate teammates to go above and beyond.
- You solve problems from first principles and resist “this is how it’s always been done” thinking.
- You thrive with a diverse set of responsibilities and love working across teams and disciplines.
- You’re an analytical powerhouse — you let data win arguments and are comfortable pulling your own data in SQL and modeling in Excel.
- You’re a collaborator with experience managing stakeholders across diverse audiences, from front-line doers to senior executives.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Manager, Local Markets Growth
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About the Team
The US Local Markets team is responsible for growing DoorDash’s business at the local level. As the “local operators” at DoorDash, we identify & execute against opportunities to accelerate growth & improve our product across all three sides of the Marketplace (customer, merchant, Dasher).
About the Role
DoorDash is looking for a Manager to join the Strategy & Operations team to accelerate growth in the Southeast & Texas regions. We are hiring out of Atlanta, Charlotte, Nashville (Southeast region) as well as Austin or Houston (Texas region).
You have experience blending analytics and creativity to scope and implement solutions, working as an individual contributor and as part of a larger team. You move deliberately and with speed. You can reliably manage multiple workstreams at a low level of detail.
You will report to the General Manager of the US Local Markets team and manage a Strategy + Operations team based in your market. We expect this role to be hybrid, with some time in-office and some time remote.
You're excited about this opportunity because you will…
- Own business outcomes — Set and drive towards regional targets for growth and profitability
- Build the team — Recruit, lead, and develop high-performing candidates on the US Local Markets team
- Influence – Work cross-functionally with Ops, Product, Finance, Analytics, Sales, Marketing, & Dasher & Logistics partners to support strategic projects and unlock opportunities to grow region
- Operate – Figure out how to get from A to B–then actually make it happen.
- Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer. Building a business in a competitive market is not easy.
We're excited about you because…
- You have 6+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
- You have led and motivated a team before
- You have a talent for summarizing complex problems, can translate high-level goals into relevant plans
- You have a bias towards action and can thrive in a fast-paced, ambiguous environment
- You're willing to get your hands dirty and you're open to feedback
- You crave responsibility and want to shape the direction of the market
- You have experience in a complex or high-growth environment
- Early stage startup experience a plus
- Bachelor’s degree required, MBA or Masters Degree a plus
- Logistics, Product Management, Business Operations and/or Partnerships experience a plus
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Associate Manager, Marketplace - Restaurant Growth Strategy & Operations
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About the Team
Our US Marketplace Strategy & Operations team is responsible for building, scaling and improving the way in which we provide Restaurant delivery. We build our restaurant selection, test 0 → 1 products to give merchants more opportunity to delight their consumers, and optimize ways to improve our marketplace to increase the return on investment our partners gain from partnering with DoorDash. This team focuses on all things Restaurants ranging from selection, to merchandising, to consumer strategy, to leveraging our logistics network in new ways, to so much more!
About the Role
We are seeking an Associate Manager to join our Marketplace Strategy & Operations team, with a focus on Restaurant Growth. This team is dedicated to growing our restaurant marketplace by launching new selection, enhancing in-app merchandising, helping negotiate new merchant partnerships, and commercializing products that help our restaurant partners grow their businesses on DoorDash. In this role, you will define and execute DoorDash’s restaurant strategy, creating sustainable value for restaurants, consumers, and Dashers while unlocking incremental marketplace revenue.
The ideal candidate will possess a growth mindset, strong analytical skills, and a deep sense of ownership. If you're excited about launching 0 to 1 projects, solving customer challenges, working in fast-paced environments, and managing a marketplace business line with broad impact, this role is for you.
We operate in a hybrid model, balancing in-person collaboration with remote work.
You’re excited about this opportunity because you will…
- Have Ownership. You’ll own visible goals that drive both top-line and bottom-line performance of our core marketplace business.
- Collaborate. You’ll work in a highly cross-functional environment with teams like Product, Analytics, Finance, Marketing, Sales, and more.
- Strategize. You’ll bring new products and strategies to market, integrating new value propositions into our restaurant ecosystem.
- Operate. You’ll become an expert on running a sustainable marketplace business — creating value for merchants, Dashers, and consumers alike.
We’re excited about you because…
- You have 4-6+ years of experience in a problem-solving role (consulting, tech, banking).
- You have an extreme sense of ownership — you never shy away from tackling ambiguous problems and can motivate teammates to go above and beyond.
- You solve problems from first principles and resist “this is how it’s always been done” thinking.
- You thrive with a diverse set of responsibilities and love working across teams and disciplines.
- You’re an analytical powerhouse — you let data win arguments and are comfortable pulling your own data in SQL and modeling in Excel.
- You’re a collaborator with experience managing stakeholders across diverse audiences, from front-line doers to senior executives.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Associate, DoubleDash Strategy & Operations
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About the Team
Strategy & Operations is the engine that drives DoorDash’s business forward, owning high-priority problem areas, developing strategy, and driving measurable business outcomes. DoorDash invests deeply in this function because of our belief in an ownership mentality — our teams are expected to both define the strategy and execute it.
The DoubleDash S&O team focuses on scaling multi-vertical growth by improving how customers discover, add on to, and complete orders across the DoorDash marketplace. We partner closely with Product, Pricing, Finance, Analytics, and Operations to drive improvements in revenue, cost efficiency, and customer experience through a mix of strategy, analytics, operational changes, and product launches.
About the Role
The Strategy & Operations Senior Associate role sits at the center of DoubleDash's growth engine, where funnel optimization, product experimentation, and marketplace economics converge. You'll lead the day-to-day operational activities that power how we test, launch, and iterate on product experiences: designing clean experiments, deep-diving results to inform invest/pivot/kill decisions, and partnering across Product, Ops, Engineering, and Finance to turn findings into action. This is a high-throughput, high-autonomy role for someone who wants to sharpen their craft in experimentation and product analytics while directly shaping a business line that touches millions of orders.
You will report to the Senior Manager, Marketplace Strategy & Operations, on the DoubleDash team within the US Marketplace organization. This role is based in the United States, with flexibility across DoorDash office hubs to support close cross-functional collaboration.
You’re excited about this opportunity because you will…
- Identify and solve complex business problems by framing the right questions, analyzing data, and translating insights into clear recommendations and actions.
- Own and build critical components of the DoubleDash experience, driving initiatives end-to-end from sizing and planning through launch and iteration.
- Partner cross-functionally with Product, Pricing, Finance, Analytics, and Operations to align on priorities, navigate tradeoffs, and execute effectively.
- Expand scope and impact over time by taking on new problem areas and contributing to high-visibility initiatives that shape DoorDash’s marketplace strategy.
- Pioneer the use of AI-powered tools and agentic workflows to accelerate analysis, automate reporting, and deliver step-change improvements in team throughput.
We’re excited about you because…
- You have 4+ years of experience in strategy & operations, product ops, growth, or a similar analytical role within a marketplace or consumer technology environment.
- You are deeply analytical, with strong SQL skills and hands-on experience designing, executing, and reading out A/B tests or experiments in a product context.
- You have a product sense — you understand product lifecycles, can QA a feature with a critical eye, and know how to translate data into recommendations.
- You are comfortable working through ambiguity — defining metrics where none exist, scoping problems that aren't fully formed, and making progress with imperfect information.
- You are a self-starter with a bias toward action who takes ownership of outcomes and thrives in fast-moving environments.
- You are comfortable working with AI, leveraging tools like Cursor and Claude Code to multiply analytical output and drive measurable business outcomes.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Director Strategy & Operations, Local Markets
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About the Team
Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work.
About the Role
The US Marketplace team is looking for a motivated and hands-on operator to be the Director of Local Markets. As a Strategy & Operations Director, you’ll be responsible for driving marketplace growth in every U.S. market, across a variety of market types.
You will report into the Growth and Markets team, leading cross-functional collaboration between DoorDash’s marketing, sales, product, finance, and analytics teams to deliver new products and service level improvements to drive local market growth. You'll have the opportunity to help define new ways to grow locally, incubate 0-1 experiments, scope partnership opportunities, foster relationships with external partners, and execute on a roadmap to grow the marketplace at the local level.
You're excited about this opportunity because you will…
- Lead - From day one you’ll lead a team, helping the team to further develop the muscle of lowest level of detail analyses and execution rigor
- Business development - Develop relationships with new growth partners and top merchants
- Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the user experience at local level
- Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams
- Analyze – Shape and define our strategy based on quantitative and qualitative data, querying data directly and empowering yourself with AI tooling (Cursor, Claude)
- Operate – Figure out how to get from A to B–then actually make it happen.
- Grow – Help the business get 1% better every day.
We're excited about you because…
- You have 10+ years of experience in strategy & operations or other operating roles; high-growth startup experience is advantageous
- You have 5+ years of people management experience
- You have experience leading cross-functional projects and hitting goals
- You are comfortable running analysis and manipulating datasets; SQL is required and experience using AI tools (Cursor, Claude) is preferred
- You always look for ways to improve and want to shape the direction of the company
- You can motivate people at all levels across the organization
- You can translate high-level goals into relevant plans
- You love getting to a low level of detail
We expect this position to be filled by 6/15/263.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Associate, Marketplace, DashPass Partnerships S&O
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About the Team
DoorDash is looking for a Strategy & Operations Senior Associate to help grow DashPass, DoorDash’s subscription business. We are seeking someone to join our team who can generate insights across our international partnerships, conceptualize & test new products, and support existing partnerships . DashPass is one of DoorDash’s fastest growing & largest products, meaning you’ll have the opportunity to make a big impact on the company at large.
About the Role
As a Senior Associate on the DashPass Partnerships S&O team, you will own the ideation and execution of key international strategic partnerships to drive DashPass adoption and long-term growth. The role will focus specifically on optimizing our acquisition funnel, driving strategic growth actions, and developing our go-to-market strategy for new international partnership opportunities.
You will report into the Associate Manager on our DashPass Partnerships team.
You’re excited about this opportunity because you will…
- Strategize - Develop sound strategic thinking about how to work closely with partners and leverage customer-first thinking. You'll identify emerging trends and successful international partnership strategies, determine when to scale, and know when it is time to pivot. Take inspiration from real-life use cases to reflect our consumers’ needs and wants.
- Experiment - Own and operationalize data-driven experiments across everything from promotional campaigns to net new in-app creative assets, optimizing for what resonates with our consumers.
- Analyze - Assess the operational and financial impacts of your initiatives, using insights to iterate. You’ll be expected to self-serve the data required, empowering you to dive deep into performance metrics and continuously identify new opportunities to enhance the consumer experience.
- Collaborate - Partner with a variety of internal teams across Marketing, Product, Data Science, Engineering, and Finance to execute on plans. Launch in-app merchandising for campaigns backed by media and CRM. Build relationships with external partners to collaborate and optimize the customer experience to reach ambitious business goals
We’re excited about you because…
- You’re a strategic thinker and are comfortable manipulating and analyzing data to make decisions. You have experience with SQL and Microsoft Excel.
- You’re able to manage multiple concurrent projects, stay organized, and prioritize your time effectively.
- You have strong cross-functional skills and have experience with projects spanning multiple teams and can align on mutual goals.
- You have strong communication skills and have collaborated with external partners in the past
- You have experience with international partnerships, or other global growth projects
- You have a strong attention to detail, the ability to adapt to a fast-paced environment, and the tenacity to solve many disparate problems for multiple stakeholders at once.
- You have 2-3 years experience in operations, technology, consulting, business development, banking, analytics, marketing, high-growth or early-stage startup or related experience.
- You have a Bachelor's Degree in business, marketing, or a related field.
We expect this position to be filled by 6/22/26.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Associate, Marketplace Audience Strategy & Operations
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About the Team
DoorDash is looking for an analytical and entrepreneurial operator to join our US Marketplace Growth team that is responsible for accelerating growth across new and underserved Audience segments, most notably with College students and Gen Z. You will dive into data to explain performance at the lowest level of detail, use AI tools to drive reporting efficiency, work with cross-functional partners to report out and explain performance, and help manage a team of College Ambassadors and leads who support our on-the-ground presence at colleges around the country.
About the Role
The Senior Associate, Marketplace Audience Strategy & Operations role is for truth seekers who enjoy getting scrappy while also examining data, creatively problem-solving on a daily basis, driving insights on business performance trends, using AI to drive efficiency, and working across a cross-functional organization to bring strategies to life. You will directly support new Audience penetration for DoorDash’s largest business unit.
On a typical day, you will dive into data to explain performance at the lowest level of detail, think through how to solve blockers to performance at individual College campuses, work with cross functional teams to build reporting and performance updates for senior leadership, think up new ideas and translate them into an actionable test or new reporting mechanism, and drive the creating of strategic plans that drive execution throughout the business.
Our best Strategy & Operations Sr. Associates are motivated, analytical, creative, and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible!
You're excited about this opportunity because you will…
- Collaborate - Work cross-functionally with teams across DoorDash to understand, report, and drive business performance
- Strategize - Support the creation of critical strategic plans that are a roadmap for execution throughout the year
- Analyze - Assess the performance of the USMP Marketplace to understand performance trends and drive actions based on learnings
- Optimize – Work with other Strategy and Planning teams to deliver new tooling that will make our reporting and planning processes more efficient
- Influence – Partner with many teams to make your ideas come to life
We're excited about you because…
- You have 3+ years of work experience in strategy, operations, planning, or other related areas
- You're analytical – You enjoy getting deep into data and feel comfortable translating what you’re seeing into tangible insights. You use a variety of AI tools (e.g. Cursor) to improve analytics tooling
- You’re action-oriented – You have a bias towards action, are comfortable with ambiguity, and are able to thrive in a fast-paced, constantly changing work environment
- You’re creative – You love thinking about new problems, and don't resort to a "this is how it's always been done" thinking.
- You’re a collaborator and relationship builder – You are an excellent communicator and eager to build relationships with teammates and cross-functional partners. You have an ability to lead with empathy while also holding cross functional partners accountable for key deliverables
We expect this position to be filled by 6/27/2026.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Manager, Consumer Discovery - Strategy & Operations
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About the Team
The Consumer Discovery Team is the heart of how our customers engage with DoorDash in our app. We’re focused on building and scaling new features, bringing products to market and truly turning DoorDash into the everyday app for customers. The Consumer Discovery Team supports the entire marketplace - across Restaurants, New Verticals and Emerging Bets.
About the Role
As a Senior Manager of the Consumer Discovery Strategy & Operations team, you will be responsible for defining, executing and building in-app experiences for our entire marketplace. From bringing AI-forward solutions into our app to refining our go-to-market playbook, you’ll work cross-functionally across other teams within strategy & operations, product, engineering, analytics, marketing and so many others! You will manage a team of direct and indirect reports and report into a Director on our Marketplace Strategy & Operations team.
You’re excited about this opportunity because you will…
- Build. You’ll have your fingerprints all over our consumer app - you’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
- Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
- Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
- Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
- Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations.
We’re excited about you because…
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
- You’re customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build go to market strategy to enhance our consumer experience.
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
- You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You have 8+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, startups or a related experience).
- You are a leader. You have 2+ years of experience managing teams.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Manager, DashPass Strategy & Operations
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About the Team
At DoorDash, we're redefining the future of on-demand delivery. At the center of this is our marketplace, connecting 30+ million customers on DoorDash with their favorite restaurants and brands! The Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. Our vision is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class experience to members.
About the Role
You will lead strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more.
You will be responsible for creating best-in-class experiences for our customers. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation.
You’re excited about this opportunity because you will:
- Invent the future of local commerce.
- Drive “visible from space” impact that takes DoorDash to new heights.
- Manage, develop, and hire a team of all-stars.
- Drive DashPass’ definition, strategy, and long-term vision.
- Partner closely with cross-functional teams.
- Communicate strategy and results to all audiences - within teams, to the management team, etc.
We’re excited about you because you have:
- Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact.
- Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
- “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker.
- Clarity of thought – you can articulate a clear vision to cross-functional partners.
- Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
- Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.
- Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism.
- Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members.
- Customer and experience orientation.
- 8+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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