DoorDash Canada
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Senior Associate, Finance & Strategy - Cost & Quality Finance (Canada)
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About the Team
The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for someone who can get in the weeds of all three sides of our marketplace to drive cost savings, using critical thinking, analysis and AI tools.
We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Manager in our Finance & Strategy organization based in NYC.
About the Role
We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to drive data-driven decisions that improve order quality, reduce costs, and support the long-term health of the platform.
You’re excited about this opportunity because you will…
- Conduct weekly reporting of financial performance for DoorDash's quality cost areas (cancellations, credits and refunds redeliveries), forecast key financial metrics based on quantitative analysis of historical data, and partner with cross-functional teams to investigate variances and identify trends
- Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
- Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Fraud) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
- Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution
- Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions
We’re excited about you because…
- 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
- Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
- Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process
- Comfortable with and/or willingness to learn use cases for AI within financial modeling and analysis
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Manager, Finance & Strategy, Product Finance - Customer Support
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About the Team
The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution.
We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Senior Manager in our Finance & Strategy organization based in NYC.
About the Role
This role provides an impactful opportunity to drive finance business partnership and strategy at a hyper-growth company. We are looking for a Finance Manager who will help enable our Customer Support operations with efficient & cost-effective strategies to deliver a world-class customer experience on our platform. You will partner with teams across the business including Strategy & Operations, Analytics, Accounting, Product GMs, and Finance, covering our global customer support network spanning thousands of customer support agents and leveraging AI-enabled technology solutions. You will develop and own financial models and be a proactive presence to our business partners to evaluate opportunities to further improve the quality and cost of customer support on our platform.
We are looking for a Manager who will help to build our team's strategy and ensure we are making efficient, data-driven decisions. You will become an expert in DoorDash business practices and develop a thorough understanding of how all the parts of the business fit together. A successful manager will be able to make recommendations that cater to our customers, merchants, and dashers to align with our overall financial and business goals.
You're excited about this opportunity because you will…
- Help us deliver a world-class customer experience and improve platform retention
- Analyze operational and financial data to identify cost drivers, efficiency opportunities, and emerging risks within the global support network
- Build and own financial models to inform strategic decisions, resource allocation, and investment prioritization for customer support operations
- Work with cross-functional partners to develop new processes and policies
We’re excited about you because…
- 6+ years of strategic finance, corporate finance, investment banking, or consulting experience in a high-growth technology sector
- Ability to influence cross functional partners at all levels
- Experience influencing financials for various teams and initiatives
- Advanced Excel and financial modeling skills. Able to build robust financial models used by F&S teams throughout the company
- Basic SQL proficiency (or strong willingness to learn)
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Senior Associate, Finance & Strategy - Merchant Finance
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About the Team
The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution.
About the Role
We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to support financial decisions that involve one of our various products by evaluating effectiveness and developing creative ways to grow the product.
You’re excited about this opportunity because you will…
- Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.
- Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
- Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Sales) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
- Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution
- Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions.
We’re excited about you because…
- 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
- Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
- Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada