About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store. 

Shifts:
 Morning, Day, Evening, Weekend
and Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers. 
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life. 
• Warehouse Organization. Clean and organize the warehouse. 
• Delight Customers. Ensuring substitutions are approved with the customer. 

You’re excited about this opportunity because you will…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We’re excited about you because…

• You’re self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You’re able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations). 
• You have a high school diploma or GED equivalent

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.

About the Role

We’re looking for a business-savvy operator with a strong bias toward action to lead DoorDash Canada’s expansion and marketplace performance. As the national expansion lead, you’ll blend strategic thinking with operational excellence to identify growth opportunities, build strong internal partnerships, and improve customer and merchant experiences across the country.

This role requires a proactive self-starter who thrives at the intersection of data, process management, and execution. Whether analyzing performance metrics for a new launch or engaging with cross-functional partners, you’ll uncover ways to improve market performance. Expansion is core to DoorDash Canada's growth, and we need someone who can apply best practices and right-size them for local geographies to ensure we are building a lasting product for our customers.

We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by positioning DoorDash as Canada's top platform.

You’re excited about this opportunity because you will…

• Own and execute the Canada expansion strategy: Build and execute a national roadmap focused on increasing our footprint while ensuring launch markets perform to expectations through rigorous marketplace management.
• Tactically run end-to-end execution: Lead the expansion lifecycle from initial strategy and buy-in through to execution, ensuring every launch is set up for long-term success.
• Right-size best practices: Apply proven operational frameworks while localizing strategies based on the specific marketplace dynamics of diverse Canadian cities.
• Lead cross-functional collaboration: Act as the connective tissue between the expansion team and DoorDash’s commercial units, surfacing insights and co-developing strategies that support national growth.
• Build strong internal relationships: Partner effectively with stakeholders across Dasher, Sales, Merchant, and Marketing teams to ensure a unified approach to marketplace health.
• Act like an Owner: Take full ownership of the success of our growth markets, with the autonomy to test, iterate, and scale what works across the country

We’re excited about you because you have…

• Are a builder and connector: You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way
• Have an operational mindset: You understand how to identify, scope, and execute high-impact initiatives, and you know how to align internal stakeholders to get things done.
• Thrive in ambiguity and autonomy: You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
• Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.

Qualifications

• 4+ years of experience in business development, consulting, strategy, startups, or operations
• Demonstrated experience working cross-functionally with commercial teams
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
• Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
• Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
  
  

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

About the Team

On the Restaurant Success team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners.

About the Role

As an SMB Business Development Executive - Retention, you will lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments – including renewals, churn threats, and exclusivity discussions. You will own complex deal conversations end-to-end balancing merchant needs with DoorDash’s strategic priorities to drive outcomes that support long-term retention and revenue growth.

This role requires strong commercial judgement, executive presence, and deep understanding of restaurant economics. You’ll work autonomously while partnering closely with cross-functional teams and senior leadership to develop compelling proposals, influence strategy, and scale insights across the broader business.

You will report to the Manager of Eastern Canada within our Canadian SMB Restaurant Success organization. We expect this role to be hybrid, with time split between working in-office, traveling to merchants, and working from home.

You’re excited about this opportunity because you will…

• Own complex negotiations: Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situations
• Drive cross-functional alignment: Partner with account owners, product, local market teams, strategic finance, legal, and others to build strong merchant proposals
• Present with influence: Develop and deliver compelling presentations that clearly articulate DoorDash’s value and advocate for long-term partnerships
• Engage senior leadership: Collaborate with internal leaders throughout the deal lifecycle and contribute insights that shape broader GTM strategy
• Operate with urgency and autonomy: Navigate ambiguity, move quickly, and exercise sound judgment while maintaining high quality and rigour
• Build for scale: Contribute to the evolution of Canada SMB Restaurant Success strategy, processes, and playbooks as the business grows

We’re excited about you because you have…

• 4+ years of experience in business development, account management, strategic sales, or a related role involving complex negotiations and senior stakeholder engagement.
• Strong understanding of the restaurant industry and merchant economics, including profitability and P&L drivers
• Executive presence with the ability to build rapport quickly and influence stakeholders at all levels
• Proven negotiation and objection-handling skills, particularly in renewal, retention, or partnership-focused deals
• Data-driven mindset with the ability to translate insights into clear, commercially sound recommendations
• Comfort collaborating closely with cross-functional partners and senior leadership throughout the deal lifecycle
• Ability to operate autonomously in fast-changing, ambiguous environments while maintaining high quality and rigour

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store. 

DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with everyone from big brands everyone's’ familiar with to local craftspeople and chefs that maybe only the locals know.

Shifts:
 Morning, Day, Evening, Weekend
, Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers. 
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life. 
• Warehouse Organization. Clean and organize the warehouse. 
• Delight Customers. Ensuring substitutions are approved with the customer. 

You’re excited about this opportunity because…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• SmartSpend plus discount program for goods and services (including several cell phone discount plans) 
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We’re excited about you because...

• You’re self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You’re able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations). 
• You have a high school diploma or GED equivalent

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store.

DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with everyone from big brands everyones' familiar with to local craftspeople and chefs that maybe only the locals know.

Shifts:  Morning, Day, Evening, Weekend and Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers.
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life.
• Warehouse Organization. Clean and organize the warehouse.
• Delight Customers. Ensuring substitutions are approved with the customer.

You’re excited about this opportunity because…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We're excited about you because...

• You're self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You're able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations).
• You have a high school diploma or GED equivalent

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store.

DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with everyone from big brands everyones' familiar with to local craftspeople and chefs that maybe only the locals know.

Shifts:  Morning, Day, Evening, Weekend and Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers.
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life.
• Warehouse Organization. Clean and organize the warehouse.
• Delight Customers. Ensuring substitutions are approved with the customer.

You’re excited about this opportunity because…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We're excited about you because...

• You're self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You're able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations).
• You have a high school diploma or GED equivalent

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others. 

DoorDash also offers benefits for part-time employees which include a 401(k) plan including an employer match, paid vacation, paid sick time, paid parental leave, and several paid holidays.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

About the Team

The Analytics team is looking for Data Analysts and Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash.

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering and set priorities
• Be excited to travel to meet with business partners and the teams in each market

We're excited about you because… 

• 3+ years of experience in data analytics, consulting, or related role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• The determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language (Python, R,...)
• Expertise with SQL queries, ETLs, etc… 
• Proficiency in one or more analytics & visualization tools
• Experience building and training statistical and machine learning models (classifiers, regression models...)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers.

About the Role

We’re looking for a new Director of Application Engineering to join our team in Toronto, Canada. This person will lead all technical aspects of the GTMT world, including admins and developers. You will:

• Manage and build a team of administrators and developers to lead technical design for our Salesforce implementation and associated applications including Salesforce as well as home-grown first party systems 
• Collaborate with our team of solution architects to ensure our overall design is aligned with our architectural roadmap and center of excellence
• Work daily with your team, product owners, and program managers to execute on project deliverables
• Manage the planning, capacity, and development schedule for all projects
• Set development processes and expectations that reinforce the commitment to change management, quality, and our software development lifecycle
• Execute and uphold our agile delivery methodology with transparency for all of our stakeholders
• Provide best practices and documentation to improve our operational efficiency; objectively measure project team performance and provide guidance to improve
• Develop and demonstrate new strategies that apply technology to resolve organizational challenges

You’re excited about this opportunity because you will…

• Build and lead a team of technical individuals to design and implement scalable enterprise solutions
• Be part of the creative process with the business stakeholder and our solution architects
• Lead technical design and contribute toward a scalable architecture for the Business Application team
• Work cross-functionally with other product management and engineering teams to execute on large scale vision
• Scale our development efforts and operations through improved processes and automation
• Support additional first- and third-party applications to drive holistic solutions for our business processes

What we’re looking for…

• 12+ years of delivering enterprise solutions on the Salesforce platform as well as first-party applications
• 4+ years of managing a globally distributed team that supports countries around the world 
• Deep knowledge of both Salesforce declarative and programmatic development features
• Prior experience of leading successful implementations related to Sales Cloud, Salesforce CPQ / CLM and provisioning integrations with backend systems. 
• 8+ years of managing multiple SCRUM teams in the capacity of an Application Engineering Manager or Team Lead
• A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation
• Passionate about scaling teams and growing individuals in their careers
• Excited to work in a rapidly changing environment
• Have the ability to manage multiple development teams simultaneously
• Strong presentation and technical writing skills to effectively communicate with other teams
• BA/BS/Masters in Business, Information Systems, Engineering, or other relevant fields

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.

About the Role

As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action.
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 5+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.
• Management consulting, tech, or other analytically focused experience preferred

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).
• Bilingual in English/French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. This mission is enabled by our 3 key audiences (consumers, merchants & Dashers). 

Although the Audience Insights team is a part of the Marketing structure at DoorDash, it partners with and influences the strategy of different functions across the organization. The purpose of our team is to use our knowledge and expertise to bring the insights needed to the forefront and ensure the voice of our 3 key audiences (consumers, merchants & dashers) is at the core of our decisions. This includes completing research, incorporating tools, synthesizing data, and consulting on projects.

About the Role

As an Audience Insights Manager, you will join our Insights function at a pivotal moment for the business. This role will focus on shaping strategy through a deep understanding of the Canadian consumer, ensuring our decisions across marketing, product, and partnerships are grounded in clear, actionable insights.

You will serve as the primary voice of the Canadian audience, representing local needs and perspectives within broader regional and global conversations that shape the business. Beyond executing research, you will act as a strategic partner to cross-functional teams, contributing to how problems are framed, how decisions are made, and how insights are applied to drive impact.  In this position, you will 

• Lead research that informs key business decisions, including audience understanding, positioning, messaging, and go-to-market strategy
• Design and deliver both foundational and tactical research, spanning areas such as brand health, creative effectiveness, and audience needs
• Identify drivers of behavior, perception, and growth opportunities, translating them into clear implications for the business
• Influence decisions across marketing, product, and partnerships, acting as a trusted thought partner to cross-functional stakeholders
• Establish and evolve insight frameworks, tools, and processes that improve how insights are generated, shared, and applied across teams
• Surface market-specific nuances across regions within Canada, helping determine where strategies should be locally tailored and how Canada should be represented within broader global brand decisions

You're excited about this opportunity because you will…

• Synthesize diverse inputs into clear, compelling narratives that drive action
• Own projects end-to-end, from problem definition through to recommendation and impact
• Partner closely with cross-functional teams to shape both the questions being asked and the decisions being made
• Build and refine scalable approaches to insights that increase efficiency and influence across the organization
• Play a key role in ensuring the business is deeply connected to the needs, behaviors, and motivations of its audiences
• Help bring the voice of the Canadian market into broader regional and global conversations, ensuring local audience needs are reflected in how strategy is shaped

We are excited about you because you…

• Are deeply curious about people and motivated to uncover meaningful insights that drive business impact
• Bring a strong strategic mindset, consistently connecting insights to decisions and outcomes
• Communicate with clarity and confidence, with the ability to influence stakeholders and guide discussions
• Are comfortable navigating ambiguity and evolving priorities, while maintaining focus on what matters most
• Demonstrate ownership and accountability, operating independently while collaborating effectively across teams
• Balance analytical rigor with practical judgment, ensuring work is both credible and actionable 
• Experience representing the needs of a market within a broader global organization and connecting local insights to wider business goals

… and have the following experiences

• 5+ years of experience in Marketing Research or Insights
• An understanding of different types of research such as concept development, script testing, copy testing, ethnography, segmentation, brand health, and other qualitative and quantitative techniques
• Comfort with self-moderating 1-on-1 interviews
• Understanding of Qualtrics -or- extensive experience with programming surveys 
• Expertise with brand tracking research - leveraging crosstab tools, stat testing tools, and indexing
• Experience with AI in research with clear understanding of where it can accelerate 
• Experience designing and executing research end-to-end, from scoping through delivery
• Comfort working in fast-paced environments with multiple priorities and stakeholders
• Experience bringing market-specific needs into broader global insights work

About the Team

The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution.

We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Senior Manager in our Finance & Strategy organization based in NYC.

About the Role

This role provides an impactful opportunity to drive finance business partnership and strategy at a hyper-growth company. We are looking for a Finance Manager who will help enable our Customer Support operations with efficient & cost-effective strategies to deliver a world-class customer experience on our platform. You will partner with teams across the business including Strategy & Operations, Analytics, Accounting, Product GMs, and Finance, covering our global customer support network spanning thousands of customer support agents and leveraging AI-enabled technology solutions. You will develop and own financial models and be a proactive presence to our business partners to evaluate opportunities to further improve the quality and cost of customer support on our platform. 

We are looking for a Manager who will help to build our team's strategy and ensure we are making efficient, data-driven decisions. You will become an expert in DoorDash business practices and develop a thorough understanding of how all the parts of the business fit together. A successful manager will be able to make recommendations that cater to our customers, merchants, and dashers to align with our overall financial and business goals.

You're excited about this opportunity because you will…

• Help us deliver a world-class customer experience and improve platform retention
• Analyze operational and financial data to identify cost drivers, efficiency opportunities, and emerging risks within the global support network
• Build and own financial models to inform strategic decisions, resource allocation, and investment prioritization for customer support operations
• Work with cross-functional partners to develop new processes and policies

We’re excited about you because…

• 6+ years of strategic finance, corporate finance, investment banking, or consulting experience in a high-growth technology sector
• Ability to influence cross functional partners at all levels
• Experience influencing financials for various teams and initiatives
• Advanced Excel and financial modeling skills. Able to build robust financial models used by F&S teams throughout the company
• Basic SQL proficiency (or strong willingness to learn)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

On the Restaurant Success team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners.

About the Role

We're looking for a Manager, SMB Restaurant Success to lead and develop a team of Account Managers across outside sales, while achieving our regional goals of growing the merchant side of the DoorDash marketplace business. As a member of our Local Team, you will build our strategic advantage: winning and growing the best merchants in each city. As a people manager, you will improve our team’s working practices, while supporting retention and relationship building with strategic merchant partners. You will report to the Senior Manager of the Canadian SMB Restaurant Success Organization. 

This is a 12-month contract position, with the potential for extension. For the Canadian region, this person will work a hybrid schedule and be based in Toronto.

You’re excited about this opportunity because you will…

• Lead – Manage a team of account managers at different levels that grow merchants relationships with our key local accounts across the region
• Influence – Work across our Merchant Operations, Product, Engineering, Marketing, Analytics, and Sales teams to improve the merchant experience and achieve market revenue goals
• Strategize – Work with our Merchant Operations team to accomplish a "winning with the merchant" operations strategy
• Develop Business – Produce new investment opportunities by being the local liaison for new products to roll out in your region. This includes everything from Drive to DoorDash For Business
• Analyze – Build models to evaluate the economic and strategic costs and benefits of merchant acquisition, engagement, and retention programs and experiments. Forecast and evaluate OKR achievement for our book of business
• Experiment – Use data and customer feedback to guide decisions on everything from commissary kitchens, to in-store marketing, to launching new products

We’re excited about you because…

• 5+ years of experience in team management / consulting / strategy / business development / sales / operations / technology / analytics or related experience
• 3+ years of experience coaching or developing Individual Contributors and a Sales Team to achieve personal and shared goals
• Experience in a client-facing or account management role
• Proven success in connecting regional team members across a larger mission and organization
• Experience from either the restaurant industry, small and medium business sales, or high-growth, early tech startup environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Canadian DoorDash Customer Growth team focuses on building differentiated consumer experiences and supporting our Restaurants, New Verticals, and Ads & Promotions businesses. Our team's goals are to build an increasingly personalized in-app experience, create memorable consumer moments by leveraging relevant use cases, and unlock sustainable growth for DoorDash Canada. Our team provides an exciting opportunity to collaborate to create impact and be part of a global company that is evolving how local economies grow. 

About the Role

The Strategy & Operations Associate role is for self-motivated, curious, and ownership-minded individuals who think through a customer-first lens, thrive on solving complex problems using data, collaborate across all levels of the organization, and execute their ideas efficiently.

The candidate will be a key contributor to the Consumer Experience team, primarily responsible for building the in-app merchandising experience for strategic bets across DoorDash Canada. The scope will include supporting key campaigns by creating the right experiences and strategies for customer growth, leveraging data to optimize existing and new initiatives. Success will be measured on the ability to support and hit OKRs as they relate to the above.

This role will be part of the Customer Growth team and report to the Strategy & Operations Manager. 

You’re excited about this opportunity because you will…

• Build - You are excited to work on something that hasn't been done before. Your job will include building experiences and launching plans from the ground up.
• Strategize - Develop DoorDash's path to excellence using first principles & empathy, identify trends that emerge and know when to double down and when to try something new.
• Experiment - Use data to run tests on everything from promotional campaigns to new in-app creative assets.
• Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Continuously seek new improvements that can be made to the experience leveraging performance data. 
• Collaborate - Work with a variety of teams including marketing, merchant, product, engineering, finance and analytics to execute on plans.

We’re excited about you because…

• You thrive both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues & processes to drive continuous improvement
• You are a self-starter who is biased towards action and excels in a fast-paced environment and evolving business
• You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams, including product, marketing, finance, and legal
• You are a problem solver and can identify the core problem and determine hypotheses with proposed solutions
• You are comfortable using SQL to analyze data and create new data tables, are able to build dashboards to track key metrics, and can build high-level financial models 
• You have 2+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting or other related areas

Nice to Haves

• You have experience using Figma/ Adobe After Effects to develop creative assets
• You have experience using Claude Code

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Partner Managers are a direct contact to some of the most valuable merchants that partner with DoorDash. Partner Managers are in direct contact with business owners and have an action-oriented mindset to tackle any opportunity that arises in their book of business. Partner Managers are assigned to a book of business that they work with closely to ensure their success and growth on DoorDash.

About the Role

Partner Managers own the overall relationship with restaurant owners on an ongoing basis. Typical responsibilities include upselling incremental products and services to our existing business owners to help their businesses accelerate to new levels, holding periodic business check-ins, making/implementing operations improvements, troubleshooting product-related bugs, recommending marketing strategies, and ensuring high levels of satisfaction and retention on the account as a whole. PMs have a broad scope, and jump in to help business owners wherever and however they can.  Reporting to the Manager, Regional Partner Strategy, you will play a crucial part in promoting DoorDash's suite of products through high-volume phone calls and emails.

You’re excited about this opportunity because you will…

• Work with businesses to establish important goals and goals for their business.
• Manage merchant relationships across your region, while building towards business goals
• Refine sales messaging, prospecting, qualifying, and closing techniques
• Communicate with merchants by phone and email on an ongoing basis to monitor and support progress toward their goals
• Deliver quarterly business reviews that highlight important wins and opportunity areas
• Reduce instances of churn, while identifying and supporting new store expansions
• Advocate internally for how to best solve your merchant’s objectives
• Collaborate with internal growth teams to identify the best opportunities for merchants in your book of business to expand their sales

We’re excited about you because… 

• You have 2+ years of success in client-facing and sales roles
• You have 2+ years in a sales role while exceeding performance metrics consistently
• You are persistent and passionate about sales, and have a dynamic personality
• Experience empathizing with customer needs and adapting to meet their unique goals
• You are comfortable working in a scaling startup environment
• You value collaboration and thrive in ambiguity 
• You are comfortable using data to tell a story, and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps)
• Applicable experience increasing customer satisfaction, retention, and product adoption
• An ability to understand and communicate operations processes
• The mindset of an owner in whatever you do, and striving to be 1% better everyday

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety & Security (GSS) protocols.

This role sits at the heart of DoorDash’s emergency response network — ensuring rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions. Working closely with regional and global partners, you’ll help keep DoorDash’s people safe and operations running smoothly around the clock.

Key Responsibilities

Security Operations & Monitoring

• Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents
• Patrol and assess potential behavioral escalations or concerns
• Conduct routine lobby and facility patrols to ensure safety, security, and compliance
• Perform door, camera, and access point checks

Access Control & Visitor Management

• Manage employee and guest badging, including badge printing, activation, and access level assignments (experience with Genetec, Lenel S2, or similar systems)

Incident Response & Safety

• Triage incidents, determining severity and escalation requirements in accordance with CIRT standard operating procedures
• Act as the initial point of contact for incident reporting, ensuring information is captured accurately and escalated efficiently
• De-escalate situations involving employees, vendors, and guests as needed
• Support activation and execution of emergency response and crisis communication protocols

Employee Engagement

• Coordinate with internal teams (e.g., Workplace, HR, Legal, Comms, Operations) and external partners (e.g., law enforcement, emergency services) during incident response
• Disseminate timely situational updates and intelligence to relevant stakeholders

Asset & Inventory Management

• Maintain inventory, readiness, and restocking of first aid kits, AEDs, and other emergency response materials in coordination with Workplace teams
• Ensure emergency supplies are documented, tracked, and available to support incident response operations

Documentation, Compliance & Technology

• Maintain SOPs, post orders, incident reports, and audit records
• Ensure adherence to corporate safety, security, and compliance standards
• Maintain detailed logs, case notes, and documentation using Jira and other internal tools
• Participate in after-action reviews to improve process and operational efficiency

Events Support

• Support local events, executive visits, and executive protection details from an incident monitoring, coordination, and escalation perspective
• Coordinate with Workplace, Security, and event stakeholders to ensure appropriate safety coverage and response readiness
• Monitor events for emerging risks, incidents, or escalations and facilitate timely response as needed

Additional Duties

• Support after-hours, weekend, and holiday response as required by business needs
• Support special projects or operational needs as assigned
• Assist with credentialing, crowd flow, and safety monitoring during higher-volume office days or events
• Travel up to 5% as required for training or business support

Schedule & Work Environment

• On-site role, 40 hours per week
• Schedule may vary based on operational needs
• After-hours, weekends, and holidays as required by business needs

About You

• 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
• CPR, First Aid, AED certification (current)
• Advanced First Aid training (EMT preferred) 
• Strong analytical and situational awareness skills — able to prioritize under pressure
• Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
• Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
• Calm and composed in emergencies, with strong problem-solving and judgment skills
• Willingness to work non-standard hours, including nights, weekends, and holidays
• Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
• Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
• Great communication and relationship building skills

You’ll Love This Role If

• You thrive in high-tempo, real-time environments where every second matters
• You find purpose in helping protect people and operations from emerging risks
• You enjoy staying calm under pressure and making smart, quick decisions
• You value teamwork, precision, and continuous improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurants. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. 

About the Role

As an Enterprise Ad Sales Account Executive you will build partnerships that create tangible value for both DoorDash and merchants. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. .  

You’re excited about this opportunity because you will…

• Be a founding member of the DoorDash Ads & Promos team
• Lead end-to-end advertising conversations across a portfolio of enterprise restaurant advertisers
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business 

We’re excited about you because…

• You are a consultative seller with 5 - 10 years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Nice to Have: You have experience working directly with restaurant advertisers or similar

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to an Engagement Manager Lead for DoorDash Canada.

About the Role

As an Enterprise Senior Associate you will join a passionate team of high-performing sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action. You are relentless about pursuing growth and opportunities. 
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 3+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for someone who can get in the weeds of all three sides of our marketplace to drive cost savings, using critical thinking, analysis and AI tools.

We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Manager in our Finance & Strategy organization based in NYC.

About the Role

We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to drive data-driven decisions that improve order quality, reduce costs, and support the long-term health of the platform.

You’re excited about this opportunity because you will…

• Conduct weekly reporting of financial performance for DoorDash's quality cost areas (cancellations, credits and refunds redeliveries), forecast key financial metrics based on quantitative analysis of historical data, and partner with cross-functional teams to investigate variances and identify trends
• Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
• Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Fraud) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
• Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution 
• Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions

We’re excited about you because…

• 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
• Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
• Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process
• Comfortable with and/or willingness to learn use cases for AI within financial modeling and analysis

About the Team

The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution.

About the Role

We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to support financial decisions that involve one of our various products by evaluating effectiveness and developing creative ways to grow the product.

You’re excited about this opportunity because you will…

• Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.
• Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
• Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Sales) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
• Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution  
• Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions.

We’re excited about you because…

• 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
• Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
• Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Growth Design Lead to help build and champion a new growth function within Superette, the Creative Studio at DoorDash. You will oversee the development of world-class design that drives conversion for the business across various channels and elevates our established Design Language System. You’ll report into the Head of Design of the Superette team within our Marketing organization.

Responsibilities:

• Drive performance creative for Canada, partnering closely with Growth and Marketing to accelerate testing velocity and turn insight into high-performing assets that support acquisition efficiency and sustained growth.
• Design and iterate performance creative across channels (email, display, social media, paid search, in-app, etc.), contributing to Canada's refresh cadence.
• Produce bilingual creative (English and French), ensuring linguistic and cultural accuracy for both Canadian audiences.
• Design for A/B testing environments to optimize creative assets for maximum engagement and conversion rates.
• Contribute to repeatable systems and modular asset frameworks that increase output without adding production drag — enabling faster cycles and smarter experimentation across the Canada market.
• Translate data insights and user feedback into actionable design strategies to enhance user engagement.
• Work closely with product, marketing, and brand teams to ensure design cohesiveness across campaigns and channels.
• Stay updated on industry trends, competitors, and best practices in growth marketing and design.

Qualifications:

• 5+ years of experience in visual design, digital marketing design, or similar roles, with a focus on growth marketing and user acquisition.
• Bilingual in English and French — professional proficiency; ability to produce and adapt marketing creative for both languages.
• Proficiency with tools like Figma, Adobe Creative Suite.
• Strong expertise in creating illustrations that bring marketing concepts to life with creative narratives.
• Strong understanding of design principles, typography, color theory, and branding with a portfolio showcasing performance-based design work.
• Experience working with performance marketing teams, including designing for A/B tests and data-driven creative development.
• Solid understanding of information hierarchy and customer journey mapping in the context of marketing campaigns.
• Ability to balance creative vision with performance data to produce high-converting designs.
• Strong communication and collaboration skills with the ability to present ideas clearly to stakeholders.
• Experience with motion design, 3D and/or video editing is a plus.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large.

About the Role

This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. 

Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. 

You’re excited about this opportunity because you will…

• Strategize - Innovate and work on product strategy within the DashPass business
• Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing 
• Analyze – Build models to evaluate the costs and benefits of various programs and experiments
• Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. 
• Build – Implement your ideas into scalable products and provide a world-class operation

We’re excited about you because…

• You have 8+ years of experience in strategy, product, analytics, growth operations or related; subscription business or retention marketing experience is a plus
• You can solve analytical problems quickly, and are experienced in SQL and/or Excel
• You have a track record of leading cross-functional initiatives, hitting goals, and succeeding in a team environment
• You have experience defining scope and vision from ambiguous problems 
• You enjoy solving different types of problems, and like thinking outside of the box. You like to learn new skills, and can apply them to your work quickly and independently. 
• You are an owner, meaning you take responsibility for outcomes, have experience being in the driver’s seat, and want to shape the vision and direction of the company
• You have a bias towards action, are scrappy, and can pivot when you learn new information
• You can influence and motivate people at all levels across a variety of job functions

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Social Manager to help build and champion DoorDash Canada’s social channels. You will lead an always-on social strategy that taps local culture, sports moments, and tier-one occasions to make DoorDash distinct, credible, and expressive in-market. Additionally, you will build and operationalize a clear social measurement framework, defining performance standards, proving impact on brand health, and unlocking smarter optimization for the creative work. You’ll report into the Social Director within our Marketing organization.

You're excited about this opportunity because...

• Ability to positively impact account growth & engagement with organic moments & proactive campaigns for DoorDash CA social 
• Develop scroll-stopping moments that are focused on building brand equity for DoorDash CA social 
• Unlock new fandoms and verticals for DoorDash CA to engage with
• Strategize a forward thinking plan for DoorDash CA social 
• Develop cross functional relationships & projects to push the brand further with new experimentation 
• Reporting on impact and strategizing new frontiers 

We're excited about you because...

• 4+ years of relevant content experience brand side or within creative agencies.
• The ability to make culture-moving content for the feed
• A test-and-learn mindset to constantly optimize creative with data drivin decisions
• A strong sense of organic social’s place with day-to-day content and in campaigns 
• A track record of partnering with creative teams to help create owned social-first moments 
• A desire to collaborate with creative teams and brand strategy 
• A deep passion for culture, the internet and creation

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Senior Copywriter to help shape how DoorDash shows up across the Canadian market, across both brand and performance. In this role, you’ll drive high-performing messaging that supports acquisition, engagement, and retention, while also contributing to broader brand storytelling and campaign work. You’ll partner closely with Growth, Marketing, Design, and Brand to develop and optimize copy across channels — from paid media and CRM to in-app and campaign moments.

You’ll write, adapt, and originate work in both English and French, ensuring ideas land natively across audiences. This includes performance copy, brand campaigns, and transcreation — with a focus on clarity, cultural nuance, and impact.

This is a hands-on role with direct influence on both creative quality and business outcomes. You’ll help scale what works, contribute to messaging systems, and shape how DoorDash communicates in Canada.

Responsibilities:

• Drive high-performing copy across both brand and growth touchpoints for Canada, improving acquisition efficiency and overall impact
• Sustain DoorDash’s voice in the Canadian market — ensuring consistency, clarity, and cultural relevance across English and French
• Partner closely with Growth, Marketing, Design, and Brand to increase testing velocity and creative output across a bilingual market
• Build, test, and iterate copy across channels — including paid social, email, push, display, in-app, and brand campaigns
• Translate insights, data, and briefs into clear, effective messaging that balances performance and brand
• Identify, scale, and evolve top-performing creative to improve CPA and overall campaign performance
• Contribute to campaign concepting and brand storytelling when needed, beyond performance-focused work
• Develop bilingual campaigns in English and French, ensuring work resonates natively in each language
• Create net-new copy in both languages — not direct translations — adapting ideas to fit cultural context
• Support transcreation and localization efforts across campaigns and product surfaces
• Collaborate cross-functionally to ensure cohesive, effective work across all touchpoints

Qualifications:

• 5+ years of experience in bi-lingual copywriting, with a focus on brand and/or performance marketing
• Proven track record of writing copy that drives measurable results (e.g., CPA, CTR, conversion improvements)
• Experience building and optimizing creative through A/B testing and rapid iteration
• Strong understanding of how messaging impacts acquisition, engagement, and lifecycle performance
• Ability to contribute to both performance-driven work and brand storytelling
• Experience adapting messaging across formats — from rapid testing to larger campaign narratives
• Strong understanding of messaging hierarchy and customer journey across channels
• Ability to balance creative thinking with performance data to produce effective, on-brand copy
• Strong communication and collaboration skills, with the ability to present ideas clearly to stakeholders
• Ability to move quickly in a fast-paced, test-and-learn environment

Bilingual Requirement:

• Fluent in English and French (written and verbal)
• Ability to write idiomatically in Canadian French — not just translate
• Strong understanding of regional nuances across Canada (e.g., Quebec vs. Rest of Canada)
• Ability to adapt tone, phrasing, and cultural references to ensure copy feels native in each market

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Sales & Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses

We’re excited about you because…

• You are a consultative seller with 8+ years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with business development, marketing, strategy & operations, analytics, and product to innovate on our future approach and solutions. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses
• Mentor and manage account managers

We’re excited about you because…

• Have 6+ years of experience working in an account management role 
• You have 3+ years leading teams and people management
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• You're a builder at heart, passionate about creating processes, laying strong foundations, and developing playbooks.
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently
• Bachelor's degree required, MBA or Masters Degree a plus
• Business Development and/or Partnerships experience
• Experience with Analytics and Presentation tools
• You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey