DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Billing & Accounts Receivable Specialist to serve as the first point of contact for customer billing inquiries, managing the Zendesk billing inbox and resolving routine requests end-to-end. This role will directly support the Finance team by handling day-to-day customer-facing work, freeing team members to focus on other areas of billing execution, payment processing, process improvement, and cross-functional projects.

The ideal candidate is detail-oriented, comfortable working across multiple systems, and confident communicating with customers in a professional, clear tone. They collaborate with senior team members to determine the appropriate level of escalation for complex or non-standard issues.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role you will: 

• Zendesk Billing Support (Primary Focus)
• Monitor and manage the Zendesk billing inbox, responding to customer tickets promptly and accurately with follow up as needed.
• Resolve routine billing inquiries including: sending copies of invoices, updating billing addresses or contact information, answering general billing and payment questions, and directing customers to self-service resources where applicable.
• Identify and escalate more complex issues (e.g., disputed charges, subscription discrepancies, refund requests) to senior billing team members.
• Flag recurring ticket patterns or potential systemic issues (e.g., bugs introduced after product updates) for broader resolution.
• Enterprise Invoice Portal Uploads
• Upload invoices into enterprise customers’ payment portals on their required schedule.
• Ensure accuracy and timeliness of uploads to prevent payment delays.

• Vendor Form Completion
• Complete vendor/supplier forms received from the Sales team or directly from clients.
• Coordinate with internal teams to gather required information as needed.

• Cash Application & AR Support
• Apply customer payments (ACH, wire, check, credit card) to open invoices in NetSuite/Chargebee accurately and timely.
• Research and resolve unapplied cash, short payments, and overpayments; coordinate with customers on remittance details.
• Assist with AR aging review and follow-up on past-due accounts under guidance of senior billing/AR staff.

• Invoice & Billing Accuracy
• Generate, review, and issue invoices, credit memos, and adjustments in accordance with contract terms and company policies.
• Reconcile billing data between CRM, billing system (Chargebee), and ERP (NetSuite) to ensure subscription and revenue accuracy.
• Support proration, true-ups, and mid-term contract changes as directed.

• Month-End Close Support
• Assist with month-end AR close tasks, including invoice cutoff, deferred revenue support schedules, and reconciliations.
• Help prepare AR-related schedules and documentation for internal review and external audits.

• Sales Tax & Compliance
• Verify customer tax exemption certificates and ensure proper setup in Anrok/Chargebee.
• Flag potential sales tax or revenue recognition issues to senior team members.

• Controls & Documentation
• Follow established internal controls over billing, cash application, and customer master data changes.
• Maintain organized records of customer communications, approvals, and supporting documentation for audit readiness.

• General Support
• Assist with ad hoc billing operations tasks as assigned.
• Contribute to maintaining and updating internal documentation in Confluence.
• Participate in team meetings and training to build billing operations knowledge over time.

To qualify for this role you have: 

• 3–4 years of experience in a billing, customer support, or operations role.
• Strong written communication skills with a professional, clear, and friendly tone.
• Comfort working across multiple platforms simultaneously (training will be provided on specific tools).
• Attention to detail and ability to follow documented processes consistently.
• Ability to exercise judgment on when to resolve independently vs. escalate.
• Ability to work hours overlapping with ET hours
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future

Bonus points for: 

• Experience with Netsuite, Zendesk, Chargebee, Salesforce, or similar billing/support platforms.
• Familiarity with SaaS subscription billing models.
• Experience in a B2B environment.

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a GTM Operations Analyst to be the operational backbone of our go-to-market teams -- owning reporting, tooling, process design, and day-to-day support that keeps Sales, Marketing, and Customer Success running cleanly. The ideal candidate combines strong analytical instincts with a bias for action: someone who doesn't just surface data but tells the story behind it and drives what happens next. You'll also serve as a hands-on AI enablement resource, building Claude-powered workflows and helping the GTM org do more with the tools they have.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up.

This is a full-time hybrid-office role for our Westchase, FL office.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will:

GTM Intelligence, Reporting & Analytics

• Build and maintain dashboards in Salesforce, HubSpot, and Vitally to give GTM leaders a clear view of pipeline health, conversion, retention, and revenue performance
• Own core KPI tracking across the funnel, ensuring data accuracy and proactively surfacing insights -- not just reports
• Partner with the GTM Engineer to ensure reporting data is captured correctly at the source
• Deliver ad hoc analysis for GTM leadership: deal inspection, cohort analysis, campaign attribution, churn drivers, and segment performance

GTM Tool Portfolio & AI Enablement

• Track GTM tool adoption across the stack (ZoomInfo, Gong, 6sense, Regie.ai, etc.), flagging underutilization and consolidation opportunities
• Run regular tool audits to identify redundant capabilities and keep the stack lean and intentional
• Build Claude-powered automations that solve specific GTM operational problems, owning the solution end-to-end from problem identification to deployment
• Train teammates on AI tools, share best practices, and continuously expand what the GTM org can do with AI

Process Design & Improvement

• Map, document, and maintain key operational processes: rules of engagement, lead assignment flows, deal stage management, renewal workflows, and marketing-to-sales handoffs
• Partner with the RevOps leader on quarterly process reviews and own the intake and prioritization of process change requests from GTM teams

Day-to-Day Operational Support

• Serve as a primary GTM Operations point of contact: triage the intake queue, handle reporting requests, and troubleshoot platform issues
• Maintain data quality across core platforms through regular audits and working with teams to correct records and assignment issues

To qualify for this role, you have:

• 3+ years of experience in a Revenue/Sales Operations or GTM analytics role
• Proficiency in Salesforce and HubSpot, or a comparable marketing automation platform
• Familiarity with at least two tools in the modern GTM stack -- Gong, ZoomInfo, 6Sense, Regie.ai, or similar
• Experience building in Power BI or similar BI tools
• Hands-on experience using Claude or a similar AI tool to build workflows and deliver scalable solutions
• Strong analytical skills with the ability to work through messy data and translate numbers into a clear narrative
• Proven ability to document detailed processes and drive improvements
• Ability to communicate clearly and directly at all levels, from peers to C-Suite
• Ability to work a full-time hybrid-office schedule in our Westchase, FL office
• Must be eligible to work in the region of hire without sponsorship now and/or in the future

Bonus points for:

• Experience with Vitally, Gainsight, or another CS platform
• Exposure to SQL or basic data querying
• Experience on platform implementation teams and/or tool ROI reviews
• Experience supporting a Sales/GTM team through rapid scaling (Series A+)
• You spot and solve problems before they're escalated
• When sharing data, you share what it means and what should happen next
• You're organized, detail-oriented, and reliable with follow-through
• You move fluidly across functions -- Sales forecast calls, Marketing attribution reviews, and CS renewal planning sessions
• You have genuine curiosity about AI and automation and actively look for ways to use it to improve your own work and your teammates.

We Offer:

• Pathway to promotion based on results and performance, not just time in the chair. You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Senior GTM Systems Engineer to own the technical foundation that powers our go-to-market teams. In this role, you'll architect and configure our core platforms, build and maintain cross-system integrations, and lead our strategy for embedding AI into GTM workflows. The ideal candidate is a seasoned Salesforce technologist who thinks in systems, sweats the details on data quality, and knows how to build automations that actually get adopted and maintained.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up. This is a full-time role.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will:

Core Platform Architecture & Configuration

• Own the technical design and configuration of Salesforce, HubSpot, Vitally, and Zendesk, including data models, object relationships, field governance, and validation rules
• Build and maintain Flows, Apex triggers, and custom objects in Salesforce to support complex, multi-channel GTM logic
• Configure HubSpot workflows, lifecycle stages, lead scoring, and campaign attribution to support Marketing and BDR operations
• Manage Vitally health scores, segments, playbooks, and integrations to give CS the signals they need to retain and expand customers

Integrations & Data Pipeline

• Design and maintain real-time and batch integrations across the GTM stack and into adjacent systems (billing, product analytics, data warehouse)
• Own API-level connections and define sync logic between Salesforce and HubSpot so Sales and Marketing operate from a single source of truth
• Partner with the Lead Operations Engineer to ensure GTM data and downstream reporting is trustworthy and aligned to business processes

Automation & Workflow Design

• Identify and eliminate manual work for GTM teams through automation: lead routing, lifecycle transitions, renewal triggers, health alerts, and expansion signals
• Architect automations with maintainability in mind -- documented, testable, and built so a new teammate can pick them up quickly

AI-Powered GTM Operations

• Own the strategy for embedding AI (primarily Claude) into GTM platforms and workflows, identifying where it creates the most leverage across Sales, Marketing, and CS
• Build and deploy AI-assisted automations within Salesforce, HubSpot, and Vitally: intelligent lead scoring and routing, deal risk detection, call and email summarization, and CS health signal enrichment
• Connect AI capabilities to GTM data through APIs, MCP integrations, and platform-native AI features with proper governance guardrails
• Measure the impact of AI implementations on team productivity, data quality, and revenue outcomes

Data Quality & Governance

• Champion data hygiene across all platforms: define standards, build enforcement rules, and create processes that keep records clean at the source
• Establish and maintain a change management process: version control, sandbox testing, release notes, and rollback plans

To qualify for this role, you have:

• 7+ years of Salesforce Admin/Sr. Admin experience with custom objects, flows, and demonstrated progressive platform ownership
• Experience configuring HubSpot, including workflows, lifecycle management, forms, and Salesforce integration
• Hands-on experience with at least one CS platform (Vitally, Gainsight, or similar)
• Demonstrated experience building and maintaining cross-platform integrations and familiarity with the standard revenue operations stack: ZoomInfo, Gong, 6sense, etc.
• Strong understanding of GTM system models: lead-to-opportunity, account/contact hierarchy, deal stages, customer segments, etc.
• Experience integrating LLMs or AI tools (Claude or similar) into GTM platforms and workflows
• Ability to write clear technical documentation and explain architecture decisions to non-technical stakeholders
• Ability to work hours overlapping with ET hours
• Must be eligible to work in the region of hire without sponsorship now and/or in the future

Bonus points for:

• Prior ownership of a full system migration or major re-architecture (e.g., consolidating two Salesforce orgs, replacing a legacy CRM)
• Prior experience with core platform architecture reviews, preferably Salesforce
• Salesforce Platform App Builder or Developer certification
• Project management experience, including coordination with external consulting partners
• Familiarity with core RevOps metrics: pipeline, deal velocity, ARR, lead conversion, customer health, etc.
• Exposure to data warehouse tooling and how GTM data lands there
• You ask "why" before building -- understanding the business need before reaching for a solution
• You think about the downstream impacts of your decisions on data quality, user experience, and system performance
• You communicate proactively, flag blockers early, and document your work clearly
• You push back constructively when scope creeps or requirements don't hold up technically, and bring alternative solutions to the table

We Offer:

• Pathway to promotion based on results and performance, not just time in the chair. You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Senior Technical Content Manager to join our Product Management team, reporting to the Vice President of Product. In this role, you will own the systems that sit at the intersection of technical writing, AI training, and customer experience strategy. In this role, you will own three core programs: our external Knowledge Base, our customer-facing Community platform, and our AI Support Bot — effectively serving as the product owner of its knowledge architecture. The ideal candidate is a sharp, autonomous content operator who can move between writing technically precise documentation, analyzing AI interaction data, and driving cross-functional improvements — often in the same day.

Eligible candidates have experience working successfully in a small to mid-sized, fast-paced, hyper-growth SaaS startup or scale-up. This is a full-time role eligible for candidates in the United States or Canada who can work full-time ET hours.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will:

• Own the end-to-end lifecycle of Help Center content — writing, editing, publishing, archiving, and auditing — in order to maintain a reliable, authoritative self-service resource for customers, partners, and frontline teams
• Apply established content style guides and governance standards consistently across all content in order to ensure a cohesive, on-brand customer experience
• Conduct regular content gap analysis and maintain a prioritized content roadmap in order to stay ahead of customer and product needs
• Collaborate with Product and Engineering to ensure documentation keeps pace with releases in order to reduce support load and improve customer outcomes
• Moderate and manage our customer community platform, responding to posts with accurate, helpful answers in order to maintain a welcoming, on-brand environment and surface recurring themes for KB prioritization
• Own the knowledge base that powers our AI support assistant — writing, editing, and maintaining training content — in order to improve bot accuracy and customer resolution rates
• Analyze AI interactions for patterns, knowledge gaps, and escalation data in order to identify systemic issues and translate findings into actionable content improvements
• Maintain SOPs for KB content creation, community moderation workflows, and frontline error reporting in order to keep processes scalable and consistent
  
  

To qualify for this role, you have:

• 5+ years of experience in technical writing, knowledge management, or content strategy, ideally in a SaaS environment
• Proven experience training or maintaining an AI support bot or similar conversational AI tool
• Strong technical writing skills with the ability to translate complex product behavior into clear, customer-facing documentation
• Demonstrated ability to work independently and manage multiple priorities without close supervision
• Comfort working cross-functionally to gather information from engineers, PMs, and support teams
• Exceptional written communication — you write clearly, concisely, and in the right voice for the audience
• Ability to work hours overlapping with ET hours
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future

Bonus points for:

• Working knowledge of HTML, CSS, and Markdown
• Experience with DNS, network security, or cybersecurity products
• Familiarity with Zendesk Knowledge, Confluence, or similar KB platforms
• Experience with community platforms such as Canny, Discourse, or similar
• Background in content analytics and performance optimization

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!
  
  

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Director, Program Management Office (PMO) to own the operational heartbeat of DNSFilter's marketing organization — bringing structure to speed, discipline to growth, and clarity to complexity across all marketing programs and strategic initiatives. This is a mission-critical leadership position and the single point of accountability at the center of how Marketing and broader GTM operate, partnering across Demand Generation, Field & Channel Marketing, Communications & Investor Relations, Content & Creative, Sales, Customer Success, Finance, and Legal. The ideal candidate is a highly capable operator who thrives in complexity, drives accountability at pace, and has a proven track record delivering cross-functional programs at scale in high-growth SaaS environments.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will:

• Own the planning, tracking, and delivery of all marketing programs and strategic initiatives, ensuring alignment to pipeline, revenue, and company objectives in order to turn strategy into measurable execution; identify risks early and drive resolution to keep programs on track
• Build and maintain a high-performance PMO function by standardizing workflows, processes, and reporting across the marketing organization to drive clarity, speed, and accountability — with a relentless focus on who is doing what, by when, and with what outcome
• Own and optimize DNSFilter's Asana instance as the central system of execution, leveraging AI and automation to improve efficiency, reduce manual effort, and enhance cross-functional visibility; continuously evolve tooling and workflows to support scale
• Act as the primary point of contact between Marketing, Finance, and Legal to oversee budget tracking, spend management, forecasting, and vendor and contract management; ensure all commercial and legal processes are executed efficiently and correctly
• Work pan-GTM across Sales, Partners, and Customer teams to remove friction, ensure alignment, and accelerate delivery across all programs
• Provide regular reporting on program status, budget utilization, and execution performance to the CMO and executive leadership to ensure transparency and accountability

To qualify for this role, you have:

• Proven experience in Program Management, Marketing Operations, or PMO leadership within a high-growth SaaS or technology environment
• Strong track record of delivering complex, cross-functional programs at scale with measurable outcomes, with the ability to design and implement scalable processes and systems
• Experience working closely with Finance and Legal functions, including budget management, vendor agreements, and commercial processes; commercially aware with a clear understanding of budget and financial impact
• Deep familiarity with project management tools, with hands-on Asana experience strongly preferred
• Exceptional stakeholder management skills across senior leadership and cross-functional teams, with a relentless focus on accountability and delivery
• Experience implementing or scaling a PMO function from the ground up in a high-growth environment
• Familiarity with AI and automation tools applied to marketing operations or program management workflows
• Background working in cybersecurity or adjacent enterprise technology industries
• Ability to work hours overlapping with ET hours
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Senior Communications Manager & Press Officer, who will report to the Vice President of Communications & Investor Relations in Marketing, to lead day-to-day execution of DNSFilter's media plans and ensure we are consistently visible, relevant, and differentiated in the global cybersecurity conversation. This is a front-line, market-facing role for someone who lives and breathes media, understands narrative velocity, and knows how to turn moments into momentum. The ideal candidate is a deeply connected, proactive communicator with a strong editorial instinct, proven tier-one media relationships, and the ability to translate complex technical topics into compelling stories at speed.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Build and maintain strong relationships with tier-one journalists, editors, and media outlets to proactively secure high-impact coverage across cybersecurity, technology, business, and AI press
• Identify and act on newsjacking opportunities to translate technical capabilities and threat intelligence into compelling, media-ready narratives that differentiate DNSFilter in the market
• Serve as a first responder to breaking news, emerging threats, and incidents in order to establish DNSFilter as a trusted authority through timely commentary and positioning
• Partner with senior leadership to prepare for media engagements, drafting talking points, briefing documents, and reactive statements that build executive visibility and credibility
• Work closely with PR agencies to drive output, accountability, and results, tracking media performance, share of voice, and impact metrics to continuously optimize strategy
• Collaborate cross-functionally with Product, Threat Intelligence, and GTM teams to surface story-worthy insights and shape DNSFilter's voice across cybersecurity, AI, and digital risk

To qualify for this role, you have: 

• 5+ years of experience across Public Relations, Communications, and Media Relations
• Proven track record of securing tier-one media coverage in cybersecurity, enterprise technology, or SaaS
• Strong understanding of the cybersecurity landscape and threat ecosystem
• Demonstrated ability to simplify complex technical topics into clear, compelling narratives under pressure
• Experience working in high-growth, fast-paced environments with a bias toward action and outcomes
• Established media network with existing relationships across cybersecurity and enterprise tech press
• Experience managing PR agency relationships with accountability to measurable performance outcomes
• Background supporting executive media programs, including briefing prep, interview coaching, or thought leadership development
• Ability to work hours overlapping with ET hours
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

Our mission is to protect our customers and partners with products they love to use—and that mission is powered by a team that cares deeply about how work gets done. At DNSFilter, we balance speed with precision, innovation with responsibility, and ambition with empathy. We thrive in change, value thoughtful execution, and challenge ourselves to be better every day.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Principal, Strategic Accounts, to be responsible for building and maintaining relationships within Enterprise accounts. This person will be responsible for identifying their needs and offering effective solutions that meet their requirements. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

At DNSFilter, you will: 

• Target our top-tier Enterprise accounts.
• Drive revenue growth through prospecting, qualifying, and closing new logos.
• Demonstrate strategic thinking, analysis, and insights to cultivate an account planning strategy to achieve sales goals, both with new logo acquisition and existing logos.
• Effective outbound pipeline management and forecasting.
• Build and maintain strong relationships with key decision-makers, influencers, and stakeholders within customer accounts.
• Develop and execute strategic account plans to meet sales targets and increase revenue.
• Uncover customer needs and business challenges to position DNSFilter solutions effectively.
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring customer satisfaction.
• Lead product demonstrations and presentations, utilizing deep product knowledge and industry expertise.
• Manage contract negotiations to ensure compliance with company policies and procedures.
• Lead renewals and expansion for assigned Strategic and Major accounts by developing deep, multi-threaded relationships and uncovering upsell and cross-sell opportunities that increase long-term customer value.
• Collaborate with internal teams, such as operations, marketing, and customer support to align efforts and achieve goals.
• Share market insights and customer feedback to contribute to product/service enhancements.
• Travel to customer, partner, and industry events as needed.
  
  

To qualify for this role, you have: 

• 8+ years of experience in full-cycle B2B cybersecurity sales.
• Established relationships within the enterprise sector and a proven track record of successful sales in this market.
• In-depth knowledge of DNS security and other cybersecurity threats and technologies.
• Strong communication and presentation skills, with the ability to convey technical concepts to a non-technical audience.
• Proven track record of meeting or exceeding sales quotas and driving revenue growth.
• Ability to work effectively both independently and as part of a team.
• Demonstrated success in strategic account planning and pipeline management.
• Ability to understand customer needs and develop solutions that address their challenges.
• Excellent communication and presentation skills, with experience presenting to C-level executives.
• Strong organizational, planning, and prioritization skills to manage multiple opportunities.
• Experience with Salesforce for pipeline management and deal forecasting.
• Ability to travel to industry conferences as needed.
• An energetic & entrepreneurial team player who is a strong and proactive communicator.
• Self-starter who operates independently while being collaborative with the broader team.
• A very strong understanding of computer network protocols, DNS, Routing/switching, TCP/IP etc.
• Remote working experience.
  
  

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

The OTE for this role is $300k - $360k

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a full-stack software engineer specializing in React and NextJS development. As a full-stack software engineer, you will work closely with our Engineering Organization team to modernize our application and convert it to our new design system. We’re looking for someone with a track record of delivering high-quality code who can work effectively in a fully remote environment. We are following lean development practices, focusing on delivering quality products in a timely manner.

This is a full-time role. Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up, can work full-time ET hours, and are located in the United States or Canada, with a preference for candidates who can work a hybrid-office position in our Westchase, Florida office.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Be a member of our Engineering organization working on the front and back end of our software application (React, NextJS, MUI, Golang, Ruby, .NET)
• Work closely with other engineers, the UX team, and other stakeholders to build modularized solutions using our new design system
• Deliver real business value to our customer base
• Expand your knowledge on all technologies within our ecosystem
• Use AI to accelerate your learning and productivity, and an advocate for AI throughout the department

To qualify for this role, you have: 

• 5+ years of experience working with Golang, Ruby, .NET, C# or something similar 
• 2+ years of experience developing and maintaining JavaScript, React and Redux code
• Experience building microservices or RESTful API’s
• Experience building reusable components
• Proven ability to leverage AI tools (e.g., GitHub Copilot, Cursor, LLMs) to accelerate coding, debugging, and unit test generation while maintaining high standards for security and performance
• Experience integrating AI into the broader SDLC—including documentation, PR summaries, and architectural prototyping—to significantly reduce "time to context" and repetitive overhead
• Maintains a "human-in-the-loop" approach to critically audit AI-generated outputs for hallucinations and suboptimal patterns, while mentoring others on responsible AI usage
• Experience with Material UI (https://mui.com/)
• Knowledge of transforming old designs from Tailwind CSS to Material UI (MUI)
• Experience using React Query to optimize searches and cache data
• Attention to detail while converting UX designs to a working application
• You will have an API-first mindset, developing components and services that are consumed via interfaces and API contracts
• Experience with PostgreSQL, Redis, Kafka, ClickHouse, and other data stores
• Working knowledge of AWS and EKS
• Experience working remotely under minimal supervision
• The ability to keep work hours that mostly overlap with 9a-5p Eastern, M-F

Bonus points for: 

• Knowledge or experience with other programming languages, specifically TypeScript, Next.js
• Knowledge of feature flag management tools such as LaunchDarkly
• Experience working with multiple distributed teams
• Experience building a security product
• Excellent documentation skills
• Awareness of AppSec, OSS licensing, and security tools
• An understanding of computer networking protocols and DNS
  
  

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a technical Senior Quality Engineer experienced with risk-based context-driven testing to help us build and evolve our roaming client software. Our roaming clients are built for multiple OS platforms and run on hundreds of thousands of machines. It secures our customers' machines, allowing them to filter DNS traffic and properly block incoming risks or sites. 

Eligible candidates have and can work successfully in a remote environment and are familiar with working in a fast-paced, hyper-growth SaaS start-up. This is a full-time remote or hybrid role working with globally distributed teams, eligible for candidates who can work ET hours, ideally located near Westchase, Florida.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Study and learn the product and integration points to understand and identify product risks holistically
• Identify and work on a variety of challenging and highly complex problems
• Work as a scientist to experiment/test, validate assumptions, and connect the dots to reach a conclusion
• Independently plan, estimate, and deliver moderate to large solutions
• Define initial risks in working on large projects
• Test new and existing features from early-stage code through to E2E implementation
• Triage, troubleshoot, and debug issues found internally, or by our users on their endpoint machines
• Effectively write concise, actionable bug reports and supporting documentation
• Speak knowledgeably about testing activities, status, and risk

To qualify for this role, you have: 

• 5+ years of experience with Software Testing applications running on customer endpoints (different flavours of OS: macOS, Windows, mobile)
• Experience with manual E2E testing of network-based apps, especially VPNs (e.g., DNS, protocols, throttling, packet loss)
• Strong knowledge of L3 to L7 networking technologies such as IP, TCP, UDP, DNS, proxying, routing, and switching
• Experience with one or more Mobile Device Management Platforms (MDMs) (e.g., Intune, Jamf) and/or RMM tools
• Strong knowledge and understanding of macOS, Windows & mobile clients (iOS, iPadOS, Android) platforms, their internals & real-world enterprise-level implementation
• Proficiency with running traffic captures (Wireshark), gathering logs, & preparing data for reporting
• A talent for analysis, communication, interpretation, and problem-solving
• Knowledge and experience in all aspects of SDLC as it relates to quality
• Experience working remotely under minimal supervision
• The ability to keep work 8:00 AM - 5:00 PM EST M-F

Bonus points for: 

• Can work a hybrid office position for our Westchase, Florida office
• Experience developing and maintaining scripts (PowerShell, Python, Shell)
• Experience testing & debugging on-prem, hybrid & cloud-based infrastructure (e.g., AD DS, LDAP, Azure, Entra)
• Experience setting up & maintaining enterprise-level test labs
• Rapid Software Testing
  
  

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter is revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

Reporting to the CFO and serving as a member of the extended leadership team, the Vice President of FP&A will be a trusted partner to executives across the company and the steward of how we plan, measure, and communicate performance. You will lead the FP&A function end-to-end, including annual and long-range planning, monthly and quarterly forecasting, operational finance, workforce and compensation planning, and the metrics and KPIs that guide decision-making across the business. You will also own the financial narrative for the Board and our investors.

You will manage a high-performing team, sharpen our operating cadence, and turn data into clear recommendations that move the company forward. The ideal candidate brings executive presence, a collaborative style, and a bias toward simple, durable systems over one-off analyses.

Eligible candidates can work successfully in a remote environment and are familiar with the pace of a hyper-growth tech company. This is a full-time role and is open to candidates in the United States or Canada who have the ability to work ET hours.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will:

• Strategic Planning: Lead long-range planning (LRP) and annual budgeting, translating data into insights that drive profitability.
• Board/PE Partnership: Prepare presentations for Board meetings, Private Equity sponsors, and other Stakeholders.
• Business Partnering: Collaborate with Sales, Product, and Marketing on bookings forecasts, capacity planning, and GTM investment modeling. Partner with G&A functions on day-to-day operational support and strategic initiatives. 
• Systems Improvement: Enhance FP&A tools to automate processes and improve reporting speed.
• GTM Efficiency: Analyze GTM investments, CAC (Customer Acquisition Cost), and LTV (Lifetime Value) to optimize profitability.
• Pricing Strategy: Support pricing modeling and sales compensation modeling.
• Variance Analysis: Lead monthly P&L reviews, analyzing variances in bookings and revenue. 
• Comp and HC Planning: Partner with the People team on workforce planning, headcount modeling, compensation strategy, sales commissions, and total rewards affordability.

To qualify for this role, you have:

• 12+ years of progressive finance experience, including senior leadership of FP&A at a high-growth SaaS or technology company.
• A track record of managing, developing, and scaling finance teams, including hiring, coaching, and succession planning.
• Deep operational finance experience, including cost structure optimization, vendor and spend management, and cross-functional business partnering at the executive level.
• Demonstrated ownership of Board reporting and investor communications, with the ability to turn complex financial performance into a clear, confident narrative.
• Hands-on experience with compensation planning in partnership with People and Talent leaders, including headcount budgeting, sales comp modeling, and equity planning.
• Proven ability to define and operationalize KPIs and metrics that drive executive decisions and company-wide alignment.
• Expert financial modeling, forecasting, and scenario planning capabilities, along with fluency in modern planning tools and the systems roadmap that supports them.
• Experience leading M&A analysis, diligence, and post-acquisition integration.
• Outstanding communication and executive presence, with the judgment to know when to zoom in on the detail and when to step back to the headline.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA or other advanced degree preferred.
• Experience working remotely.
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future.

Bonus points for:

• Experience in the cybersecurity industry.
• Prior experience as a VP of FP&A or VP of Finance reporting directly to a CFO in a PE or VC-backed environment.
• Experience preparing a company for, or operating through, an IPO or acquisition.
• Experience building an FP&A function from early stage through scale.
• Advanced financial certifications (CFA, CPA).
  
  

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for Strategic Channel Account Managers who will be responsible for developing and growing deep, revenue-generating relationships with our most important strategic partners, such as SHI and Guidepoint. Rather than focusing on recruiting new resellers, this role is about investing in a select set of high-impact partners — driving joint go-to-market execution, enabling their sales teams, building executive alignment, and expanding DNSFilter's footprint through their customer base. Since the DNSFilter Reseller Program went live in January 2024, we have established a foundation of partners, and the next phase requires a dedicated, persistent focus on maturing these strategic relationships and documenting measurable progress against joint business plans. 

We are seeking candidates who enjoy a remote work environment and look forward to a fast-paced, hyper-growth SaaS organization. This is a full-time remote role and is open to candidates in the United States and Canada, with a preference for candidates located in the New Jersey area.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Demonstrate a deep understanding of the channel sales process to build out a new pipeline via channel-sourced opportunities, creating incentive programs, and collaboratively communicating with DNSFilter’s sales team
• Thrive in an independent work environment; however, for this individual to succeed, they must be capable of working within a dynamic and highly distributed team environment that is entirely remote
• Deliver consistent sales training and coordinate technical training across Resellers and Distributors of DNSFilter
• Participate in channel marketing planning, budget management, and knowledge of partners' marketing and enablement programs
• Leverage prior experience creating campaigns, promotions, and field events to drive channel-sourced pipeline
• Attend channel partner locations and support partner and industry conferences in the United States and Canada
• Work with the Sales organization to do account mapping with key channel partners

To qualify for this role, you have: 

• Must be able to travel 50% of the time or more within the United States and Canada for industry conferences/events/channel partner locations, with an updated passport and no travel restrictions.
• Must be eligible to work without sponsorship now and in the future.
• 8+ years of Channel Account Manager experience pertaining to Reseller and Distributor accounts. Specific experience with SHI, Guidepoint, and Climb would be preferred.
• Previous successful experience working in a remote environment.
• SaaS experience, an understanding of IT-related / Network infrastructure business, and experience developing and proposing appropriate solutions.
• IT infrastructure experience
• Successful track record in meeting and exceeding monthly, quarterly, and annual quotas, and increasing opportunity generation (deal registrations) with channel partners working alongside a direct sales team.
• Strong appetite to make outbound phone calls and travel to create rapport with channel partners and build mindshare for the partner program.  
• Prior working relationships and demonstrated ability to launch new vendors with channel partners.

Bonus points for: 

• Working knowledge of the cybersecurity market is highly desirable.
• Existing relationships at both SHI and Guidepoint.

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

The OTE for this role is $170-180k