Lifecycle Strategy Lead
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Lifecycle Strategy Lead, you translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle.

Operating at management level, you bridge high-level CRM strategy and hands-on execution. You design lifecycle frameworks, journeys, and segmentation that guide CRM Activation and Engineering teams, ensuring that customer interactions are timely, relevant, and aligned with both business objectives and customer experience principles.

You own the tactical journey layer: turning strategic intent into actionable lifecycle designs that can be executed, measured, and optimised over quarterly and yearly planning horizons.

WHAT YOU’LL DO:

• Design detailed end-to-end lifecycle blueprints, including welcome, onboarding, engagement, upsell, retention, loyalty, and winback programmes;
• Define audiences, segmentation logic, triggers, lifecycle moments, and messaging principles across touchpoints;
• Own the “what” and “when” of customer interactions throughout the lifecycle;
• Brief Email Consultants on journey intent, structure, KPIs, and execution requirements, while partnering closely with CRM Engineers to define data needs, tracking, and technical dependencies;
• Collaborates with content, media, and data teams to optimise cross-channel orchestration and maximise client performance;
• Identify gaps and opportunities across the lifecycle and proactively propose improvements;
• Leverage data-driven insights and lifecycle performance metrics (KPIs, conversion, retention) to inform strategic recommendations and optimisation initiatives;
• Ensure all lifecycle journeys and content align with strategic goals, CX principles, and brand guidelines;
• Acts as the client lead on accounts, providing guidance and mentorship to junior and medior consultants

WHAT YOU BRING:

• At least 5 years of experience in CRM, marketing automation, lifecycle marketing, or customer journey design.
• Strong understanding of customer behaviour, lifecycle thinking, and segmentation models.
• Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach, Adobe Campaign, Microsoft Dynamics, SAP Emarsys etc.);
• Proven ability to translate abstract strategy into clear, actionable lifecycle designs;
• A data-informed, performance-driven mindset with strong familiarity with CRM KPIs;
• Confidence in client-facing environments, able to clearly explain lifecycle concepts and impact;
• A structured way of working, with strong stakeholder management and collaboration skills;
• Experience in an agency or complex, multi-disciplinary environment is a plus;

The anticipated annual salary range for this position is $90,000 - $100,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CRM Data & Analytics Lead
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a CRM Data & Analytics Lead, you will manage, analyze, and interpret customer data within a CRM system (Bluecore) to drive marketing, sales, and retention strategies. You will create reports and dashboards, ensure data integrity, segment audiences for campaigns, and provide actionable insights to improve customer experience and business growth.

WHAT YOU’LL DO:

• Data Analysis & Reporting: Create and maintain dashboards to monitor KPIs like customer engagement, sales pipelines, churn rates, and campaign performance.
• Data Integrity & Management: Clear, de-duplicate, and maintain CRM data accuracy, ensuring high-quality data for targeting.
• Customer Segmentation: Segment audiences for marketing campaigns to improve targeting and ROI.
• System Optimization: Configure CRM workflows and train users to maximize system adoption and efficiency.
• Strategic Insights: Analyze consumer behavior to identify upsell/cross-sell opportunities and improve retention

WHAT YOU BRING:

• Strong knowledge of SQL, Excel, and CRM platforms (e.g., Bluecore, Salesforce, HubSpot). 
• Experience with BI tools like Tableau, Power BI, or Looker to present data clearly.
• Ability to interpret complex data, apply statistical methods, and translate findings into business actions.
• Strong communication skills to work with marketing, sales, and IT teams

The anticipated annual salary range for this position is $90,000 - $115,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CRM Campaign Manager
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a CRM Campaign Manager you will translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle. This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of CRM campaigns.

WHAT YOU’LL DO:

• Build & launch personalised customer experiences by creating and executing CRM campaigns
• Support audience segmentation and targeting efforts in partnership with various internal teams
• Ensure seamless execution & launch of CRM campaigns as owner of operational execution, including working cross-functionally on building, experimentation and deployment of campaigns
• Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
• Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
• Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
• Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results

WHAT YOU BRING:

• 3+ years of experience in digital marketing, preferably within CRM, marketing automation, lifecycle marketing or customer journey design
• Strong understanding of customer behaviour, lifecycle thinking, and segmentation models
• Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
• Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach etc.)
• A data-informed, performance-driven mindset with strong familiarity with CRM KPIs
• Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
• Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
• Ability to build relationships and collaborate across all levels, functions and locations

The anticipated annual salary range for this position is $60,000 - $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

This is a 12 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

WHAT YOU’LL DO:

• Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Be the face of the account by liaising with clients and managing expectations
• Communicate feedback & plan and manage workloads of the team
• Ensure feedback requirements are met whilst staying true to the brand's values. 
• Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
• Work closely with creative teams and to have oversight of all statements of work/proposals
• Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
• Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
• Delegate and allocate responsibilities efficiently to manage projects end-to-end
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum
• Mentor, train and manage junior account managers and apprenticeships where available
• Ability to collaborate effectively with team members and clients across multiple time zones.

WHAT YOU BRING:

• Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role 
• Experience delivering a broad range of multi-channel marketing communications, including digital
• Extremely organized, able to talk about tools and processes used for project management
• Ability to work under pressure and meet deadlines with ease and efficiency
• Deep understanding of production & interactive processes
• Commercially driven with experience handling budgets and timelines
• Proven business development experience and success
• Resource management skills and the ability to handle complex/sensitive issues
• Experience leading others directly or as a mentor

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

This is a 6 month fixed term employee contract initially, with a likelihood of extension

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As a Spanish Copywriter, you will join our global Copy Team made up of 70+ people around the world. You’ll write and shape CRM content for one of our key accounts. You will work closely with key stakeholders to produce high-quality marketing copy that showcases our clients’ voice and furthers their brand story.

This role requires a genuine passion for editing and giving critical feedback. You will be expected to uphold our clients' creative standards, while continuing to push new ideas and embody DEPT®’s entrepreneurial spirit.

WHAT YOU’LL DO:

• Create clear, effective and original Spanish copy (es-419) and content for our clients’ CRM marketing
• Write content for various channels
• Provide clear, effective feedback
• Give directional brand and tone of voice guidance 
• Establish, strengthen, and uphold copy standards
• Establish processes and policies to maximise efficiency 
• Deliver creative ideas confidently both internally and externally
• Offer strategic messaging  insights on creative campaigns
• Research competitors and trends for creative inspiration
• Facilitate creative brainstorms and other necessary meetings 
• Exhibit leadership and professionalism across all interactions 

WHAT YOU BRING:

• Experience as a Spanish language copywriter is a must, and a background in agency or brand is preferred
• Excellent Spanish and English communication skills
• Experience editing content and giving and receiving feedback is necessary
• Experience in the e-commerce/transportation technology a plus
• Translation and/or transcreation experience a plus 
• In-depth knowledge of multi-channel digital copy and brand development a big plus
• Understanding of social media content best practices and trends preferred 
• Ability to deliver compelling marketing and content copy that sells is essential
• Confidence working with other departments and stakeholders such as designers, developers, and clients is essential 
• Readiness to work at a fast pace on large marketing campaigns with many assets
• An understanding of the importance of consistency across different touchpoints of a user journey
• Ability to present work to large groups and communicate ideas clearly and enthusiastically
• A collaborative approach to getting things done

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $55,000 – $60,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

This is a 6 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Senior Motion Designer, you will create engaging animations and static designs for global campaigns, collaborating with a creative team to deliver high-quality work. You will manage projects from concept to delivery, ensuring both creative excellence and technical precision.

WHAT YOU’LL DO:

• Collaborate with the team to understand project requirements and deliver motion graphics, typography, and video animations. Comfort with static design is a plus.
• Work within templates while maintaining creative freedom, ensuring organized and efficient files.
• Bring storyboards to life using After Effects, managing assets and meeting deadlines.
• Align designs with trends and culture across various platforms and formats.
• Stay up-to-date with design trends and integrate them into your work.
• Develop and animate 15-second ads for Meta platforms, including Facebook and Instagram, following Meta's ad standards.
• Use Figma for storyboarding concepts and After Effects for animation, ensuring a smooth workflow.
• Create and modify After Effects templates, including brand templates, and develop new ones as needed.
• Set motion direction for campaigns, balancing template-based and conceptual work.
• Manage and mentor junior designers, offering guidance and feedback.

WHAT YOU BRING:

• 4+ years of experience in motion/graphic design.
• Strong portfolio with completed animation projects.
• Expertise in Adobe Creative Suite (After Effects, Photoshop, Illustrator).
• Experience in animating vector, photographic, and 3D assets.
• Solid video editing skills and understanding of animation fundamentals.
• Strong design aesthetic with the ability to combine typography, color, and layout.
• Excellent organizational, communication, and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable working on Meta advertisements, including paid ads and stories.

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Motion Designer
Buenos Aires, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Motion Designer, you can take a brief from a static concept to a fully realized animated campaign. You are a hybrid expert who understands that great motion starts with great design. Joining a new Argentina team, you will own the end-to-end delivery of content, ensuring every frame is conversion-focused and brand-aligned.

WHAT YOU’LL DO:

• End-to-End Delivery: Take briefs from storyboarding to final render, handling both static design in Figma and animation in After Effects or Jitter.
• AI-Assisted Creativity: Incorporate Generative AI tools like Weavy, Freepik, and Replicate into your workflow to iterate faster and push visual boundaries.
• Template Creation: Build and maintain design templates to help the team scale production without losing quality.
• Multimedia Support: Act as a point of contact for technical questions regarding video formats and digital specs.
• Collaboration: Work closely with the local and global creative teams to ensure brand integrity.

WHAT YOU BRING:

• 2-3 Years experience in an agency or fast-paced studio environment.
• Strong working knowledge of After Effects, Figma, and Jitter, with a solid grasp of the wider Adobe suite.
• A portfolio that demonstrates 'hybrid' talent—showing you can design beautiful static assets and then animate them fluidly.
• Any 3D or Cavalry experience is a bonus!
• Experience (or high interest) in leveraging AI tools to optimize creative production.
• English proficiency for collaboration with the global DEPT® team.

WE OFFER

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. You’re more than welcome and we will encourage you to work from one of our Buenos Aires offices (Villa Crespo or Mar del Plata) as often as you’d like.
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy
• Refreshments provided in the office all week

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Junior Motion Designer
Buenos Aires, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Junior Motion Designer, you are a hybrid creative—equally comfortable designing static layouts in Figma as you are animating them. You will support a new Argentina Motion Team in delivering high-volume, hyper-personalized content. This is a role for a fast learner who wants to master the intersection of design, motion, and AI-driven workflows.

WHAT YOU’LL DO:

• Hybrid Execution: Create digital animations, video edits, and static assets based on established brand guidelines.
• GenAI Integration: Explore and utilize Generative AI tools (e.g., Weavy, Freepik, Replicate) to streamline asset creation and enhance creative output.
• Asset Management: Source images, footage, and organize project files across Figma, After Effects, and Jitter for efficient team collaboration.
• Template Utilization: Work within existing templates to ensure speed and consistency.
• Growth: Actively seek feedback and embrace new tools to develop your hybrid design skills.

WHAT YOU BRING:

• A portfolio showing both static graphic design and motion work.
• Proficiency or strong desire to learn After Effects, Figma, and Jitter.
• Any 3D or Cavalry experience is a plus.
• A 'pioneer' mindset: eager to experiment with new AI tools and workflows.
• English proficiency for collaboration with the global DEPT® team.

WE OFFER

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. You’re more than welcome and we will encourage you to work from one of our Buenos Aires offices (Villa Crespo or Mar del Plata) as often as you’d like.
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy
• Refreshments provided in the office all week

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Lead Motion Designer
Buenos Aires, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As the Lead Motion Designer, you are the people leader and creative engine of the Argentina Motion Team. You are accountable for the department's output and the successful management of your team. You ensure our culture and quality remain uncompromised as we scale, acting as a bridge between the local talent and the global DEPT®/Studios team.

WHAT YOU’LL DO:

• People Management: Lead, manage, and inspire the motion design team; responsible for performance reviews, resource allocation, and team satisfaction.
• Strategic Oversight: Oversee all design output, ensuring the team meets the highest standards for our clients.
• Art Direction: Collaborate with creative leadership to set the visual tone and motion language for major campaigns.
• AI Strategy: Lead the adoption of Generative AI (e.g., Weavy, Freepik, Replicate) at a departmental level to find production efficiencies and stay ahead of industry trends.
• Pitching: Support the creative process by pitching ideas and concepts to mid-level client stakeholders and internal leads.
• Workflow: Refine the intersection of Figma, After Effects, and Jitter to ensure the team is set up for success and on-time delivery.
• Culture & Values: Advocate for DEPT® values, fostering an inclusive, high-performing, and social environment.

WHAT YOU BRING:

• Substantial experience leading and managing successful design teams.
• Expert-level proficiency in Figma, After Effects, and Jitter, with the ability to jump 'hands-on' to troubleshoot or set creative direction.
• Experience with 3D, Touch Designer or Cavalry is highly desirable.
• Experience scaling creative production through the use of AI tools and automated workflows.
• Strong communication skills, enabling you to act as a creative partner to internal leads and client-side managers.
• English proficiency for collaboration with the global DEPT® team.

WE OFFER

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. You’re more than welcome and we will encourage you to work from one of our Buenos Aires offices (Villa Crespo or Mar del Plata) as often as you’d like.
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy
• Refreshments provided in the office all week

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Senior Motion Designer
Buenos Aires, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Senior Motion Designer, you are a visual leader and a dedicated mentor. As well as execution, you’ll define the look and feel of campaigns and help others do the same. You will be instrumental in setting the standard for a new Argentina team, bridging the gap between art direction and technical execution while fostering the growth of junior talent.

WHAT YOU’LL DO:

• Mentorship: Take an active role in the professional development of junior designers, providing regular 1:1 creative guidance and technical coaching.
• Art Direction: Collaborate with creative leadership to set the visual tone and motion language for major campaigns.
• GenAI Leadership: Implement and standardize the use of Generative AI tools (Weavy, Freepik, Replicate) within the team's workflow to drive efficiency.
• Hybrid Systems: Develop complex component libraries in Figma and motion systems in After Effects/Jitter.
• Presentation: Confidently present creative work and project updates to internal stakeholders and clients.
• Quality Control: Take accountability for the 'flawless' output of the local team.

WHAT YOU BRING:

• 4+ years experience in a creative agency with a track record of mentoring or managing junior creatives.
• Advanced-level proficiency of After Effects, Figma, and Jitter.
• 3D, Touch Designer or Cavalry experience is a significant bonus.
• Proven ability to integrate AI-driven tools into a professional creative workflow.
• Strong interpersonal skills with the ability to deliver feedback sensitively and professionally.
• English proficiency for collaboration with the global DEPT® team.

WE OFFER

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. You’re more than welcome and we will encourage you to work from one of our Buenos Aires offices (Villa Crespo or Mar del Plata) as often as you’d like.
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy
• Refreshments provided in the office all week

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

You will regularly exercise discretion and independent judgment and will be involved in writing copy that is clear, concise and conversational. You are also technical and enjoy cataloging information, setting up content and design for strong search engine rankings. You possess a strong intuition and want to continue to learn, grow, and challenge yourself. You are inspired by technology and the role a simple narrative plays in culture today. You thrive navigating complexity within teams, organizations, and creativity.

You also have a strong desire to ensure that clients are extremely satisfied with our services and products. In addition, you possess strong problem-solving skills and a track record of success. You will be dealing with multiple personality types, and need to be able to adapt based on the person you are working and communicating with.

In your role, you will report to the Associate Copy Director who will drive the strategy and direction for the copy team. You will support the strategic goals of the company by focusing on the success of these activities and assisting with meeting the short and long-term objectives of the organization.

WHAT YOU’LL DO:

• Collaborate with a large team to meet and exceed the design needs for various company accounts.
• Contribute to elevating the Turo brand through narrative development, content writing, and conceptual thinking.
• Contribute to the production of large-scale CRM lifecycle communications.
• Write, edit, and publish concise and compelling brand-voiced content.
• Articulate ideas into simple narratives for experience and presentation.
• Create headlines, CTAs, hashtags, and body copy for email, in-app, and social platforms.
• Work in tandem with our Client Services team to collaborate and develop relationships with our clients in briefing calls and creative presentations.
• Responsible for bringing a solid point-of-view with fresh perspectives to the team.
• Work with our established processes and meeting assigned deadlines, solving problems where needed with the team and using proactive thought processes and skills.
• Take on other duties and responsibilities as assigned.

WHAT YOU BRING:

• Experience as a copywriter is a must, and a background in agency or brand is preferred
• Experience in the e-commerce/retail environment is a plus
• In-depth knowledge of multi-channel digital copy and brand development, especially a background in social media content and copywriting
• Ability to write compelling marketing and content copy that sells
• Confidence in  working with other departments and stakeholders such as designers, developers, and clients
• Readiness to work at a fast pace on large marketing campaigns with many assets
• An understanding of the importance of consistency across different touchpoints of a user journey
• Ability to present work to large groups and communicate ideas clearly and enthusiastically
• A collaborative approach to getting things done

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $50,000 – $60,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Copy positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

At DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your Copy career, or are a seasoned Copywriter with mentoring/management experience, we would love to hear from you.  

As a Copywriter, you will join our global Copy Team made up of 60 people around the world. You will write for all digital channels, providing on-brand website copy that drives clicks and engagement.

You will work across different digital channels, developing concepts and providing creative and innovative copy that drives clicks and engagement. Working closely with the Senior Copywriter and our creative team, you’ll find yourself challenged to go beyond your comfort zone. 

KEY RESPONSIBILITIES

• Create clear, effective, and original copy and content for our clients onsite marketing
• Develop creative ideas and concepts across various channels where applicable
• Adhere to clients' tone of voice and brand guidelines 
• Research competitors and trends for creative inspiration
• Collaborate with design and account management
• Contribute to team creative brainstorms

WHAT WE ARE LOOKING FOR

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Experience in the e-commerce/retail environment is a plus
• In-depth knowledge of multi-channel digital copy and brand development, especially a background in social media content and copywriting
• Ability to write compelling marketing and content copy that sells
• Confidence in  working with other departments and stakeholders such as designers, developers, and clients
• Readiness to work at a fast pace on large marketing campaigns with many assets
• An understanding of the importance of consistency across different touchpoints of a user journey
• Ability to present work to large groups and communicate ideas clearly and enthusiastically
• A collaborative approach to getting things done

WE OFFER:

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.  

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure success criteria are met and projects are delivered to time and to budget
• Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
• Extremely organised, with the ability to manage multiple projects simultaneously
• Ability to think strategically
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets

WE OFFER:

• 15 days Paid PTO
• 10 Public Holidays + Birthday off
• Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
• Learning & growth certifications/certifications
• Enhanced Family Leave (after 1 year)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Design positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

At DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your Design career, or are a seasoned Designer with mentoring/management experience, we would love to hear from you.  

As a Designer, you will be creating engaging designs that start conversations between people and brands. You’ll work within a team of strategists, designers and copywriters to deliver impactful designs that fulfil client briefs and communicate DEPT®’s standard of Design. 

KEY RESPONSIBILITIES

• Working on a brief from start to finish.
• Contributing with innovative ideas at creative briefs.
• Creating high quality design work.
• Image sourcing and digital artworking.
• Developing rich visual content for owned channels: onsite, app and email.
• Always striving to create work that contributes to client business goals.
• Staying current with design and marketing trends.
• Learn and grow from constructive feedback.
• Taking accountability for flawless design output.
• Delivering work on time and within the scheduled timeframes.
• Animating for digital channels (Email, Display, Youtube).

WHAT WE ARE LOOKING FOR

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Digital design experience on industry standard design frameworks like figma.
• Self driven and resourceful.
• Good eye for layout, skilled in typesetting and retouching.
• A great teammate that supports their colleagues and doesn’t act as an individual.
• Very organised with attention to detail.
• Has a desire to embrace new skills and challenges.
• Motion and 3D experience is a plus. 

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.  

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure success criteria are met and projects are delivered to time and to budget
• Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
• Extremely organised, with the ability to manage multiple projects simultaneously
• Ability to think strategically
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets

WE OFFER:

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Design positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

At DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your Design career, or are a seasoned Designer with mentoring/management experience, we would love to hear from you.  

As a Designer, you will be creating engaging designs that start conversations between people and brands. You’ll work within a team of strategists, designers and copywriters to deliver impactful designs that fulfil client briefs and communicate DEPT®’s standard of Design. 

KEY RESPONSIBILITIES

• Working on a brief from start to finish.
• Contributing with innovative ideas at creative briefs.
• Creating high quality design work.
• Image sourcing and digital artworking.
• Developing rich visual content for owned channels: onsite, app and email.
• Always striving to create work that contributes to client business goals.
• Staying current with design and marketing trends.
• Learn and grow from constructive feedback.
• Taking accountability for flawless design output.
• Delivering work on time and within the scheduled timeframes.
• Animating for digital channels (Email, Display, Youtube).

WHAT WE ARE LOOKING FOR

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Digital design experience on industry standard design frameworks like figma.
• Self driven and resourceful.
• Good eye for layout, skilled in typesetting and retouching.
• A great teammate that supports their colleagues and doesn’t act as an individual.
• Very organised with attention to detail.
• Has a desire to embrace new skills and challenges.
• Motion and 3D experience is a plus. 

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

ROLE OVERVIEW

As the PMO Lead, you will be the operational architect and heartbeat of the Future of Work program. You will lead a decentralized team of Project Managers situated within specific technical PODs and workstreams to ensure global alignment, resource efficiency, and measurable business impact.
You are not just a coordinator; you are a builder. You will be responsible for defining the "how" of our execution—setting up the processes, tools, meeting cadences, and automation layers that allow our three workstreams (T25 Mapping, Agentic Platform Build, and Workforce of the Future) to scale.

REQUIREMENTS

• Expert PMO Leadership: Extensive experience running complex, multi-workstream digital transformation or product development programs in a global agency or tech environment.
• Stakeholder Management: Proven ability to manage "dotted-line" relationships and influence senior leadership (SVP/EVP level) across different regions (AMER/EMEA).
• AI Fluent: Deep understanding of Agentic Orchestration, LLMs, and RAG (Retrieval-Augmented Generation) workflows. You should be a "power user" of AI tools.
• Modern Toolset: Advanced proficiency in Asana, Jira, Confluence, and the Google Workspace ecosystem (including Gemini).
• Methodology: Expert knowledge of both Agile and Waterfall methodologies, with the ability to create hybrid frameworks that suit rapid AI development cycles.

KEY RESPONSIBILITIES

1. PROGRAM GOVERNANCE & STRATEGY

• Establish the PMO: Define and implement the Program Management Office from the ground up, including clear Terms of Reference (ToR) for all workstreams.
• Reporting Lines: Provide leadership and oversight to Project Managers across the program; ensure POD-level execution aligns with global program OKRs.
• Council Management: Facilitate alignment and communication between the program and our three governing bodies:
  - Strategic & Growth Council
  - Technical & Innovation Council
  - Risk, Trust & Governance Council
  

2. PROCESS ENGINEERING & TOOLS

• Standardize the T25 Methodology: Codify the six-workshop process for client workflow mapping and future-state blueprinting.
• Meeting Architecture: Design and facilitate the program’s meeting cadence, ensuring high-impact outcomes for kickoffs, status updates, and roadmap reviews.
• System Ownership: Own the program’s workspace strategy, ensuring seamless integration between:
  - Asana: General project management and task tracking.
  - Jira & Confluence: Technical build management and documentation.
  - G Suite: General collaboration and communication.

3. AI-FIRST AUTOMATION

• PMO Automation: Actively use AI to automate manual PMO functions, such as status report generation, risk identification, and audit queries.
• Tooling Innovation: Partner with the technical PODs to implement Gemini and our internal assistant ("D") into daily project workflows.
• Proactive Intelligence: Implement smart workflows to shift the PMO from reactive reporting to proactive risk mitigation and resource optimization.

KEY PERFORMANCE INDICATORS (KPIs)

• Revenue Enablement: Support the delivery of €2.7M in T25-related revenue by ensuring workstream velocity.
• Efficiency Gains: Deliver quantifiable efficiency improvements through "Phase Solutions" across Media, Creative, and Commerce teams.
• Milestone Accuracy: Ensure the delivery of the Persistent AI Assistant platform and its associated integrations by the mid-Q2 deadline.

ABOUT YOU

You are a "Benefits Backwards" architect. You don't build tech for tech's sake; you build it to solve the friction of modern work. You are comfortable being the final decision-maker in high-pressure environments and possess the rare ability to translate complex agentic patterns into clear, executable roadmaps for your engineering leads.

WE OFFER:

• 15 days Paid PTO
• 10 Public Holidays + Birthday off
• Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
• Learning & growth certifications/certifications
• Enhanced Family Leave (after 1 year)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

• Salary Range Target is 160,000 CAD - 210,000 CAD.

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

The Client Partner is a senior account lead, any given business or group of businesses, leading, inspiring and creating paths for creative and business opportunities. They are responsible for the overall strategy, sales, relationship management, and delivery oversight activities related to their assigned accounts. This position reports directly to the VP of Clients, partnering to develop and deliver the North American arm of the DEPT® Studio growth strategy. 

To achieve their goals, the Client Partner will manage global cross-channel teams and develop and maintain senior-level agency relationships. The Client Partner will consult on the best path forward to achieve strategic goals developed in relation to the client vision. They will nurture and build solid senior-level relationships with the executive layers of client leadership. They will have experience consulting for varied clients in the experience design, branding and technical spaces, and capable of driving conversations towards different capabilities in DEPT® Studio’s Portfolio. They are instrumental in developing and directing the engagement strategy across clients and must successfully execute this strategy across their business portfolio, ensuring smooth overall account operations, profitability and growth. They will also understand the value proposition of all DEPT® services, and include DEPT® partners relevant to aligning client roadmaps to all facets of DEPT®’s portfolio. 

WHAT YOU’LL DO:

• Define, manage and execute various types of projects for clients in order to maximize client business objectives, manage client expectations, and maintain profitability. 
• Understand client’s business goals, pressures, and requirements; convey client’s needs to the internal team.
• Foster collaboration among a cross-disciplinary team to deliver exceptional business results. 
• Maintains big-picture strategic and operational thinking balanced by strong attention to detail. 
• Provide resourcing recommendations and continuously monitor the effectiveness and bandwidth of the team.  
• Leads in meetings with existing clients and internal teams to identify new opportunities to meet clients’ evolving needs as required; serves as the subject matter expert on processes, capacity, and timelines. 
• Lead pitches, proposals, and contract negotiations for organic growth opportunities. 
• Communicate role expectations to team leads and direct reports, if applicable. 
• Frequent client travel is encouraged and required

WHAT YOU BRING:

• Extraordinary interpersonal, written, and verbal communication skills. 
• Excellent problem solving, organization, time management, and risk management skills. 
• Expert conflict resolution skills
• Enterprise experience partnering with clients at Fortune 500 companies
• The ability to be self-directed and work in an ambiguous and dynamic environment. 
• Willingness to travel to client sites regularly
• Experience working within and selling the following services: user-centric digital and integrated marketing; business transformation; digital products and services; design systems and branding at the intersection of content, content strategy and commerce solutions work.
• Experience across strategic, omnichannel and production-based projects.
• Experience managing $10 - $15M+ Portfolio and/or driving clients to enterprise relationships at $10 -  $15M+
• Bonus metrics in 2025 will be tied to the following:
• Experienced with retaining top-tier accounts
• Ability to drive realized revenue beyond initial forecasts
• Background in farming additional opportunity out of legacy client-relationships

• Experience managing vendors/partners, partner agencies and entities to drive revenue success with Fortune 500 accounts.
• Knowledge of current issues, trends and tools within ecommerce and the consumer technology industry.
• 12+ years of account management and client partnership experience in a digital design environment.
• Bachelor's degree or equivalent degree of education relevant to the industry. 

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $140,000 – $150,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

This is a fixed term contract through until 31st December 2026, with a strong likelihood of extension. 

This posting reflects an existing vacancy.

The anticipated annual salary range for this position is $60,000 – $65,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

JOB PURPOSE

This role is part of our eBay Inhouse team, where you will be employed by DEPT but embedded within eBay.

We are seeking a highly analytical and customer-focused Campaign Manager to join our team. This role sits at the critical intersection of data, customer experience, and business strategy. The ideal candidate will be a strategic thinker with deep analytical skills and a passion for turning data into clear, actionable marketing strategies that improve customer health and drive measurable business results.

WHAT YOU’LL DO:

• Strategic Analysis & Insight Generation
  • Analyze customer performance metrics, engagement health, and customer health indicators (e.g., list health, audience segments, category performance cuts) to identify trends, risks, and untapped opportunities for growth and retention.
  • Translate data and insights into clear, digestible, and actionable recommendations that drive strategic decision-making.
  • Conduct opportunity sizing and hypothesis building for new initiatives and campaigns.
  • Develop KPI definitions and A/B test designs to measure the effectiveness of all customer-facing initiatives.
• Campaign Execution & Customer Experience
  • Demonstrate a strong customer-centric mindset, acting as the voice of the customer to understand and represent their needs and pain points.
  • Own and execute campaigns, from ideation and requirement gathering to performance assessment.
  • Develop clear, concise, and actionable requirements, AI prompts, and creative briefs.
  • Manage intake of partner requests, coordinate dependencies and communicate clearly and productively with partner teams and stakeholders.
• Communication & Influence
  • Communicate findings and recommendations effectively to diverse audiences, using data visualization and storytelling to influence outcomes.
  • Present to and influence stakeholders with compelling data-driven arguments.

WHAT YOU BRING:

• 3-5 years of experience in marketing and / or consulting, focused on CRM / multi-channel communications , customer strategy, or performance analysis.
• Strong analytical skills with the ability to interpret data, perform quantitative analysis, and derive meaningful insights (analytical + critical thinker; includes both math skills and ability to draw insights from data).
• Deep expertise in CRM platforms and customer lifecycle strategy.
• Excellent communication skills, with experience presenting to and influencing senior stakeholders
• Demonstrated customer-centric mindset with a passion for improving customer experiences
• Ability to balance strategic thinking with hands-on execution
• Self-motivated with a track record of setting and achieving ambitious goals.
• Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent practical experience.

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.