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About Decisions
Decisions is a fast-growing, private-equity-backed software company that helps organizations automate and improve complex business processes. Our platform brings together workflow, rules, integrations, and AI capabilities into a unified environment that enables companies to modernize operations, streamline decision-making, and improve customer experience.
Trusted by enterprise and mid-market organizations across industries, including financial services and healthcare, Decisions partners closely with customers to design and implement solutions that drive measurable business outcomes.
Our Professional Services team plays a central role in delivering those outcomes. As demand for implementations continues to grow, we are expanding our project management team and hiring an additional Technical Project Manager to support client delivery.
The Role
This is a client-facing implementation leadership role for a project manager who is comfortable operating in both structured and fast-moving environments.
You will lead the day-to-day execution of software implementations for enterprise and mid-market customers, guiding projects from requirements through build and deployment while maintaining strong alignment with client stakeholders and internal technical teams.
This role is ideal for a project manager who is confident managing scope, navigating ambiguity, and communicating professionally with senior stakeholders while keeping delivery teams focused and moving forward. You will partner closely with Professional Services POD leaders, aligning on delivery strategy and ensuring strong execution across your projects.
What You’ll Lead
Implementation & Delivery Leadership
You will drive the day-to-day execution of client implementations from kickoff through deployment.
Client & Stakeholder Management
This role requires strong professionalism and confidence working with external clients.
What We’re Looking For
The strongest candidates for this role:
Helpful experience:
Why Join the Decisions Professional Services Team:
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Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
We are looking for technically skilled candidates with advanced problem-solving abilities for the position of Systems Administrator. This position is responsible for providing employees with functional, reliable, and cost effective tools to do their jobs. You will ensure the optimal running of all systems while managing access to resources and responding to user needs in a timely manner, serving as a resource and reference point for all Internal IT related queries.
This role has a local focus and global scope, based in the Hyderabad, India office and reporting to the Corporate IT Manager (US- EST).
Key Objectives
Objective #1: Support Customer Growth
Objective #2: Eliminate Escalations
Objective #3: Increase Business Profitability
Specialized Experience
Ready to apply?
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Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
We are seeking a highly technical and customer-focused Application Support Engineer to provide enterprise-level support for workflow and BPM platform customers. This role combines hands-on troubleshooting with structured SLA-driven support operations and cross-functional collaboration to ensure platform reliability, performance, and customer satisfaction.
The ideal candidate is technically strong, analytical, and comfortable working in a fast-paced support environment that requires active problem-solving rather than ticket coordination alone.
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GTM Finance Manager
STATUS: Full-time
REPORTS TO: Finance Manager
WORK LOCATION: Hyderabad, IN
WORK MODE : Hybrid
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
Role Summary
We are seeking a highly analytical and hands-on GTM Finance Manager to support the growth of our SaaS business. This individual contributor role will own the reporting, forecasting, and analysis of bookings and billings while helping build scalable financial processes to support a global go-to-market organization.
The Finance Manager will partner closely with Sales, RevOps, Customer Success, Professional Services, and other business leadership to provide clear visibility into pipeline performance, revenue drivers, and sales productivity. This role will play a key part in improving forecasting accuracy, strengthening reporting infrastructure, and enabling data-driven commercial decision-making.
The ideal candidate thrives in a fast-paced SaaS environment, enjoys working cross-functionally, and has a strong foundation in GTM finance and sales analytics.
GTM Finance Manager – Core Responsibilities
1) Own GTM Financial Performance Reporting
2) Drive Forecasting & Planning
3) Deliver Actionable Insights
4) Partner with Revenue Leadership
Qualifications
Required
Preferred
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Location: Hyderabad, India
Department: Professional Services
Reporting To: Operations Manager (US)
Work Hours: 1:00 PM – 10:00 PM IST (supporting US Eastern Time)
Professional Services Operations Coordinator
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
Role Overview
The Professional Services Operations Coordinator supports the day-to-day operational management of the Professional Services (PS) organization. This role is responsible for maintaining operational discipline across projects, ensuring accurate reporting, coordinating with Finance and delivery teams, and supporting leadership with reliable operational data.
The ideal candidate is detail-oriented, highly organized, and comfortable working with data, systems, and multiple stakeholders in a fast-paced SaaS environment. This role requires someone who can manage operational trackers, follow up with delivery teams, and ensure that key operational processes are executed consistently.
Key Responsibilities
Required Skills and Qualifications
Preferred Experience
Experience
3–6 years of experience in operations, project coordination, or delivery operations roles.
Ideal Candidate Profile
Ready to apply?
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