About the role

We're looking for SVOD Strategy Senior Manager - Line of Business Management at Crunchyroll, you will play a critical role in driving the performance and commercial health of the SVOD line of business. Reporting to the Director of  SVOD Strategy - Line of Business Management, you will analyze subscriber and revenue performance, build SVOD lifecycle and forecasting models, and develop insights that inform decisions across core commercial levers such as pricing, packaging, promotions, and distribution. You will partner closely with Growth, Product, Finance, Analytics, and regional teams to evaluate and optimize SVOD performance across the full subscriber lifecycle.

Core Areas of Responsibility

• Evaluate subscriber lifecycle health (acquisition, engagement, retention, churn, ARPU, LTV) to identify trends, diagnose drivers, and surface growth opportunities.
• Build and manage SVOD data and forecasting models to project subscriber and revenue growth, cohort behavior, and long-term LTV under different commercial scenarios.
• Support development of strategic guardrails and frameworks for SVOD commercial levers to guide Growth, Go-to-Market, and Business Development decisions.
• Partner with Finance, Product, and regional teams to evaluate local pricing, packaging, and promotional strategies, modeling impact on acquisition, retention, and revenue.
• Support quarterly SVOD business reviews, including performance reporting, test results, and prioritized actions to improve subscriber and revenue outcomes.
• Partner with Growth, Product, and Analytics to design structured tests on commercial levers and translate results into recommendations.
• Analyze SVOD competitor strategies, market trends, and product innovations to identify risks and optimization opportunities.
• Collaborate with SVOD and Membership Strategy teams to align priorities across interdependent initiatives and LOB improvements.
• Support ad-hoc SVOD strategy initiatives for senior leadership.

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because...

• 8+ years of experience in strategy consulting, corporate strategy, investment banking, or subscription/streaming strategy roles, including 2+ years hands-on expertise in SVOD strategy, analytics, and business modeling.
•  MBA or equivalent preferred
• Strong analytical capabilities, including SVOD subscriber and revenue data modeling and financial/performance modeling; sensitivity analysis; and interpretation of complex datasets
• Experience with subscription economics and lifecycle metrics (acquisition, retention, churn, ARPU, LTV)
• Ability to translate analysis into clear business insights and recommendations
• Excellent written and verbal communication
• Comfortable navigating ambiguity and shifting priorities

About the Team

The Global Streaming Strategy team at Crunchyroll is part of the Strategy & Planning group within the COO organization. Our team helps shape our strategic direction as we enter the next phase of transformational growth.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About the role

We're looking for a Director of SVOD & Membership Strategy at Crunchyroll, to lead the strategy for our subscription and membership businesses across an 18–60 month horizon. Reporting to the VP of SVOD & Membership Strategy, you’ll define where we’re going, how we get there, and how we win, shaping the roadmap and operating approach that drive how we attract, engage, and retain fans globally.

Strategy & Planning (SVOD + Membership)

• Lead annual and quarterly planning across SVOD and Membership, aligning goals, budgets, and priorities
• Build and evolve the long-term roadmap using global and regional insights
• Create simple frameworks and processes that keep teams aligned across strategy, finance, and regional leads
• Track market trends, competitors, and product innovation to inform decisions
• Analyze performance, subscriber behavior, and growth drivers across markets
• Identify and assess long-term growth opportunities (new models, partnerships, platforms)
• Support regional strategy with clear data and investment guidance
• Partner with Finance on forecasts, subscriber growth, and unit economics
• Lead high-priority strategic projects for senior leadership

Membership Strategy & Experience

• Define and evolve Crunchyroll’s membership strategy, tiers, and benefits
• Use audience insights and segmentation to guide decisions
• Evaluate pricing and value across regions and tiers
• Build business cases for new benefits, including testing and impact modeling
• Partner with teams across e-commerce, events, games, manga, and partnerships to create a connected fan experience

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because...

• 12+ years of experience in strategy consulting and/or corporate strategy (media, tech, or DTC), including 5+ years leading high-performing teams
• Experience across subscription models, digital commerce, advertising, or streaming/SVOD ecosystems
• MBA or equivalent advanced degree with a focus on strategy, operations, or leadership
• Strong analytical and communication skills, with experience influencing C-level stakeholders
• Proven ability to build relationships, collaborate across teams, and operate effectively in complex organizations
• Comfortable managing shifting priorities in a collaborative, fast-moving environment

About the Team

The SVOD & Membership Strategy Team sits within the COO organization, with the VP of Strategy and Membership reporting directly to the COO. This team is tasked with shaping Crunchyroll’s long-term direction and helping orchestrate how the company unlocks value, fuels global growth, and inspires deeper avidity for Crunchyroll across the anime fan ecosystem.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

About the role

We're looking for an Integrated Planning Senior Manager to lead high-impact initiatives and transformation efforts across our global COO and Content organizations. You'll sit at the center of strategy and execution, turning market insights, partner dynamics, and audience trends into clear, actionable plans that drive measurable business and financial impact. Reporting to the Senior Director, COO Initiatives you’ll operate across teams, regions, and cultures, including deep collaboration with Japan-based partners and key industry stakeholders, to strengthen Crunchyroll’s portfolio and long-term competitive positioning.

Key Responsibilities

• Lead complex, cross-functional projects and transformation initiatives from concept through delivery, ensuring measurable strategic and financial outcomes
• Establish governance frameworks, timelines, and performance tracking to drive accountability and disciplined execution
• Identify risks, resolve blockers, and maintain momentum across distributed global teams and stakeholders
• Own and evolve the integrated roadmap of key initiatives, including coordination and value capture across the broader Sony ecosystem
• Translate emerging opportunities, risks, and market dynamics into strategic recommendations; support executive alignment on priorities and cascade into clear roadmaps
• Develop compelling strategic narratives and executive-ready presentations for internal and external audiences, including senior leadership engagements
• Serve as a key bridge between Crunchyroll and Japanese partners (studios, licensors, production committees), navigating cultural, operational, and commercial nuances
• Strengthen cross-border collaboration and long-term partnerships critical to Crunchyroll’s content strategy and competitive advantage
• Act as a consultative partner to senior leaders, bringing structure to ambiguity and guiding decision-making in a fast-moving environment

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We’re excited about you because you’ve led strategy across content licensing, portfolio planning, or production within the anime and Japanese media ecosystem.

• 8+ years of experience in management consulting, media strategy, content strategy, or DTC business operations
• Experience in corporate strategy or content licensing strategy within the anime or Japanese media ecosystem
• Proven track record of leading complex, cross-functional initiatives and transformation efforts with measurable business and financial impact
• Strong understanding of global streaming economics, subscription models, and content value chains
• Exceptional executive communication and storytelling skills, with the ability to influence senior stakeholders
• Structured, consultative problem solver who can navigate ambiguity and drive clarity across teams
• Demonstrated ability to lead in highly complex, multi-stakeholder environments
• Strong program management skills, including governance, planning, and performance tracking
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Bachelor’s degree required; MBA or equivalent experience preferred
• Passion for anime, storytelling, and global fan communities

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid