Why You’ll Love This Role

We are seeking a Strategic Sales Representative who is ambitious, adaptable, and enthusiastic. A successful Strategic Sales Rep at Cribl will clearly articulate our value proposition and execute on proven sales processes. This rep will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for a rep who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers.

Please note, this is a remote position based out of the Ottawa or Toronto Region. We are looking for candidates to live local to the territory, and with a track record of successfully selling into the region. 

As An Active Member Of Our Team, You Will…

• Develop a business plan to overachieve sales goals
• Manage and maintain the entire sales ecosystem from generating leads through closing
• Help customers understand the value of Cribl during the sales process
• Articulate our value proposition up and down the organization, from engineer up to CxO
• Forecasting predictably and hitting sales targets
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• 7+ years of Strategic Security Sales experience selling into Fortune Level Organizations calling on Security (SIEM & Observability) & IT Personsas (CISCO/CIO’s)
• Experience working with at least one earlier stage start-up organization <1000 employees or has demonstrated entrepreneurial skills throughout their career
• Proven Track record of landing and expanding 7 figure deals 
• Success selling to G2K companies, and developed at least one new logo from scratch
• Experience selling through a channel led motion
• Able to create demand in a territory and selling un-budgeted solutions
• Background using MEDDIC

Salary Range 

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan.

#LI-AD1
#LI-Remote

Why You’ll Love This Role

Cribl is seeking Technical Support Engineers to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration.

As An Active Member Of Our Team, You Will…

• Develop a deep technical understanding of Cribl Stream and our other products
• Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues
• Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions
• This position will require stand-by, on-call, or off-hours duties

If You’ve Got It - We Want It

• BS degree in Computer Science or similar degree, or equivalent work experience
• 5+ years' experience supporting enterprise customers or working hands-on with distributed systems
• Passionate about working on complex technical issues
• Expert-level troubleshooting, problem-solving skills, and critical thinking
• Excellent client-facing skills, excellent written and verbal communication skills
• Experience with Linux, AWS, Azure, and Networking
• Bonus Points/Preferred Qualifications:
  
  • Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies
    Regex and JavaScript experience is a Plus

Salary Range ($90,000 - $141,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus

#LI-KJ1
#LI-Remote