The Opportunity

As a Radiologic Technologist (RT), you’ll play a vital role in our mission to provide high-quality care by combining your radiology expertise with hands-on clinical support. In our fast-paced urgent care clinics, you’ll work closely with a collaborative team to make a meaningful difference in patients’ lives, ensuring they receive accurate diagnoses and the best possible treatment. 

If you’re passionate about patient care and thrive in a dynamic environment, we’d love to have you join our team! 

Be sure to ask your recruiter about our competitive sign-on bonus opportunities for full-time team members!

Your Impact 

• Radiologic Procedures & Imaging: Prepare and perform radiologic procedures following ConvenientMD and ARRT protocols.
  • Operate radiographic, fluoroscopic, and portable equipment, ensuring proper radiation safety and adhering to ALARA principles.
  • Position patients for optimal imaging and completed document studies in EMR and PACS.
  • Collaborate with radiologists for study interpretation, manage discrepancies, and coordinate outside imaging requests.
• Clinical Support: Efficiently switch between RT and Medical Assistant responsibilities.
  • Conduct patient triage, including vital signs, medical history, and observational examination.
  • Provide laboratory and diagnostic testing, screenings, and treatment for acute and chronic illnesses.
  • Perform a variety of testing procedures, including vision, hearing, drug screening, pulmonary function testing, and point-of-care diagnostics (e.g., strep, flu, RSV, glucose, urinalysis).
  • Maintain clean, sterile exam rooms and instruments to ensure a safe clinical environment.
• Patient Interaction: Support clinical care standards by adhering to ConvenientMD policies and delivering compassionate, patient-centered care.   
• Quality Assurance & Inventory Tracking: Manage radiology supply inventory and submit orders as needed.
  • Ensure medical equipment is operational through preventive maintenance and timely repairs.
  • Participate in quality control and assurance studies to uphold clinical standards.
  • Maintain accurate records, files, and documentation in alignment with HIPAA and ConvenientMD protocols.
• Team Collaboration & Training: Support onboarding and training for new clinic team members.
  • Foster a positive work environment by collaborating with colleagues to deliver high-quality care.
  • Communicate effectively with team members and external providers to ensure seamless patient care. 

Who You Are 

• Education, Licensure, & Certifications:
  • High school diploma or GED required.
  • State licensed with the American Registry of Radiologic Technologist (ARRT).
  • Basic Life Support (BLS) certified.
• Experience: 1-2 years in radiology and patient care, preferably in urgent care or emergency settings.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software. Must be able and willing to navigate and learn multiple systems.
• Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resources to achieve the best outcomes for patients, the team, and the organization.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. 

#INDRT1

The Opportunity 

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.  

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply!    

Your Impact 

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. 
  • Welcome and greet patients to the clinic with a friendly and professional demeanor.
  • Register patients efficiently, ensuring completion of all required forms with accurate information.
  • Handle insurance and billing inquiries, providing clear and concise information to patients.
  • Aid ill or distraught patients as necessary and with available resources.
• Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
  • Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
• Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
  • Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
  • Assist in scheduling specialist referrals as needed for patient follow-up.
  • Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
• Front Desk Management:
  • Answer and direct phone calls in a professional and timely manner.
  • Keep the reception area organized and tidy, creating a welcoming environment for patients.
  • Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
• CMD Technology & Offerings Expert:
  • Become familiar with scope of services provided at CMD and costs affiliated with all services.
  • Navigate and utilize various software systems for reservation scheduling and electronic medical records.  

Required Availability 

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. 
  • For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. 
  • For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. 
• Flexibility to work nights, weekends, holidays. 
• When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.  

Who You Are 

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
• Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.
• Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.  

Bonus Qualifications 

• Medical Receptionist certification
• Previous experience in a medical receptionist role or similar customer service position
• Familiarity with medical terminology and basic knowledge of insurance processes
• Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation
• Experience working with insurance billing and coding information