The Opportunity 

As a dual Practice Manager at both our Portland & Westbrook, Maine urgent care clinics, you will play a pivotal role in the day-to-day operational efficiency of the clinics while contributing to their long-term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership. 

This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people-manager, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply!  

Your Impact

• Operational Management: Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
  • Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
  • Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
  • Enforce clinic policies and procedures to ensure compliance with regulatory standards.
  • Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
  • Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
  • Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Dual Site Management: Provide oversight of staffing, scheduling, inventory, and day-to-day operational workflows across two clinic locations to ensure consistency and efficiency.
  • Monitor and analyze performance metrics at each site, proactively identifying gaps, trends, or inefficiencies and implementing actionable solutions to optimize operations.
  • Maintain a consistent on-site presence at both locations to support, mentor, and develop team members while reinforcing operational standards and a cohesive culture across clinics.
• Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
  • Conduct performance evaluations and provide ongoing feedback to enhance staff development.
  • Foster teamwork and effective communication among all clinic team members.
• Strategic Planning: Collaborate with the Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
  • Analyze market trends and competitive landscape to identify growth opportunities.
  • Implement strategies to enhance the clinic's market presence and community engagement.
• Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
  • Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Communication and Collaboration: Partner with your District Director along with corporate resources to ensure effective communication and goal alignment.  

Who You Are 

• Exceptional people manager and team leader: 1-3 years of demonstrated success in leading, mentoring, and growing teams.
• Experience in similar roles: Demonstrated skills in medical practice management, human resources, and data analysis.
• Dual-site management experience: Proven ability to successfully oversee operations across multiple clinic locations, balancing priorities, optimizing workflows, and ensuring consistent team performance and patient experience at each site.
• Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
• Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
• Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
• Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
• Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.  

Bonus Qualifications 

• Degree in degree in health management, health administration, nursing, business administration, or related field.
• Experience with When to Work, Clockwise, ADP, and Envi.

#INDCORP1

The Opportunity 

As a dual Practice Manager at both our Falmouth and Plymouth, Massachusetts urgent care clinics, you will play a pivotal role in the day-to-day operational efficiency of the clinics while contributing to their long-term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership. 

This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people-manager, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply!  

Your Impact

• Operational Management: Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
  • Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
  • Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
  • Enforce clinic policies and procedures to ensure compliance with regulatory standards.
  • Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
  • Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
  • Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Dual Site Management: Provide oversight of staffing, scheduling, inventory, and day-to-day operational workflows across two clinic locations to ensure consistency and efficiency.
  • Monitor and analyze performance metrics at each site, proactively identifying gaps, trends, or inefficiencies and implementing actionable solutions to optimize operations.
  • Maintain a consistent on-site presence at both locations to support, mentor, and develop team members while reinforcing operational standards and a cohesive culture across clinics.
• Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
  • Conduct performance evaluations and provide ongoing feedback to enhance staff development.
  • Foster teamwork and effective communication among all clinic team members.
• Strategic Planning: Collaborate with the Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
  • Analyze market trends and competitive landscape to identify growth opportunities.
  • Implement strategies to enhance the clinic's market presence and community engagement.
• Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
  • Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Communication and Collaboration: Partner with your District Director along with corporate resources to ensure effective communication and goal alignment.  

Who You Are 

• Exceptional people manager and team leader: 1-3 years of demonstrated success in leading, mentoring, and growing teams.
• Experience in similar roles: Demonstrated skills in medical practice management, human resources, and data analysis.
• Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
• Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
• Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
• Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
• Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.  

Bonus Qualifications 

• Degree in degree in health management, health administration, nursing, business administration, or related field.
• Experience with When to Work, Clockwise, ADP, and Envi.

The Opportunity 

As the District Medical Director for Maine, you will serve as a key clinical leader responsible for driving clinical excellence, provider engagement, and district performance across our urgent care locations. Reporting to the Chief Medical Officer and partnering closely with the District Director of Operations (DO), you will help align clinical strategy with operational execution, ensuring our clinics consistently deliver high-quality, efficient, and value-based care. In this role, you will support and mentor providers, strengthen clinical standards, and use performance data to guide improvements that enhance both patient outcomes and team success.

Your Impact 

• District Leadership and Performance: 
  • Collaborate with the DO to achieve clinical and operational goals. 
  • Analyze key performance metrics and develop action plans to enhance outcomes and efficiency. 
  • Report regularly on district performance to leadership.
• Team Development:
  • Support and mentor providers, fostering a culture of growth and accountability.
  • Actively participate in recruiting, onboarding, and performance reviews for providers.
  • Create a positive, inclusive environment to retain top talent.
  • Regularly visit clinics to support teams, resolve challenges, and identify training needs.
• Clinical Excellence:
  • Conduct provider chart audits and guide improvement plans.
  • Ensure compliance with clinical policies, licensing, and state regulations.
  • Lead training sessions to enhance provider skills and knowledge.
  • Review and approve medical treatments, lab requests, and off-formulary prescriptions.
• Communication and Engagement:
  • Maintain open communication with providers and ensure updates on policies and practices.
  • Serve as a spokesperson for ConvenientMD within the medical community.
  • Participate in shared weekend on-call schedules and regular clinic visits 

Who You Are

• Experienced urgent care or emergency room clinician: Licensed MD, DO, PA, or NP with at least 5 years of urgent care or emergency room experience, confident treating patients of all ages and managing a wide range of acute conditions in a fast-paced environment.
• Collaborative clinical leader: Partners effectively with operational leaders and fellow providers to drive strong clinical outcomes, align teams around shared goals, and support district performance.
• Provider mentor and coach: Passionate about developing others, providing thoughtful feedback, conducting chart reviews, and supporting providers in strengthening both clinical care and documentation.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Data-driven decision maker: Comfortable analyzing KPIs, operational metrics, and clinical performance data to identify trends and implement improvement plans that strengthen quality and efficiency.
• Champion of clinical excellence: Deeply knowledgeable about clinical best practices, compliance standards, and value-based care, ensuring providers deliver safe, consistent, high-quality care.
• Visible and engaged leader: Enjoys being present in clinics, building strong relationships with providers, identifying training opportunities, and supporting teams in real time.
• Operationally savvy healthcare professional: Understands the intersection of clinical care, coding, documentation, and clinic operations, ensuring teams operate efficiently while maintaining high standards.
• Tech-comfortable and adaptable: Confident using tools such as Microsoft Office, PowerBI, and EMR systems like DocuTAP to review data, communicate insights, and support operational and clinical improvements.