Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

We are seeking a Service Supervisor who will assist in leading the Hospitality Service Team at our 360 Madison location. As a Service Supervisor, you will be responsible for ensuring the success of all programs while maintaining a high-quality products and service levels. The Service Supervisor will report directly to the Service Manager.

What You’ll Do: 

• Supervise and participate in the setup, execution, and breakdown of all programming quickly and efficiently and ensure that it is following the Program Execution Order
• Supervise the service team and support staff including setup, utilities, maintenance, and security
• Coordinate culinary service between the culinary team and service team
• Monitor inventory and keep culinary informed of accurate counts
• Enforce all rules and regulations and ability to carry out all safety and emergency programs
• Follow health and safety regulations and ensure sanitation and cleanliness of service areas
• Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
• Manage opening and/or closing inspection duties
• Maintain service cleanliness in front and back of the sit
• Ensure positive overall client satisfaction
• Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
• Adhere to basic hygiene procedures and grooming standards
• Lead and perform duties of service technician during shift

What We Look For: 

• Minimum Bachelor’s Degree in Hospitality or related field preferred
• Minimum 2 years’ of progressive experience in a conference center or a related field
• Previous supervisory responsibility preferred
• Strong knowledge of service standards, and different service types
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
• Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $25/hr with overtime eligibility

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You: 

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-DK1

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

EVENT OPERATIONS COORDINATOR

The Event Operations Coordinator supports the end-to-end execution of meetings and events, serving as a vital bridge between the planning phase and on-the-floor operations. Reporting to the Senior Event Production Manager, this role provides high-level administrative and tactical support to the Event Production Manager to ensure seamless event delivery. This is a non-exempt, hourly position that requires flexibility for early morning, late evening, and weekend event coverage.

Event Support & Production Coordination:

• Support the Event Production Manager(s) in the end-to-end execution of meetings and events.
• Coordinate event logistics including load-in/load-out, freight, and vendor arrivals.
• Provide support and take ownership of smaller meetings and events, including the creation of Program Execution Orders (PEOs), floor plan diagrams, and the processing of invoices for post-contract additions.
• Act as the primary point of contact for small-meeting clients, ensuring their vision is translated into a successful operational reality.
• Create and distribute essential event materials such as run-of-shows, signage, menu cards, and Program Execution Orders (PEOs).
• Assist with site tours and execute “Surprise & Delight” moments for clients.

On-Site Execution & Fringe Hour Coverage:

• Provide on-the-floor support during peak event times and fringe hours (early mornings/late evenings).
• Serve as a secondary point of contact for clients on event days, ensuring all culinary, service, and AV needs are met.
• Supervise event breakdown and ensure client assets are tracked and stored properly post-event.

Operations & Administrative Coordination:

• Partner with building management on security, maintenance, and facility tickets.
• Manage vendor compliance and coordinate with third-party partners (florists, musicians, etc.) for event enhancements.
• Assist with administrative tasks including badges, catering bookings, invoices, and post-contract add-ons.
• Manage internal event calendars and communications across departments (Culinary, Service, Production).

What We Look For

• Experience: Minimum 2 years’ experience in hospitality or event operations.
• Mindset: A service-first mindset with strong problem-solving skills and the ability to stay cool under pressure.
• Organization: Highly organized and comfortable multitasking in a high-pressure environment.
• Technical Skills: Proficiency in or ability to learn Salesforce, Social Tables, Google Suite, and project management tools like JIRA or ClickUp.
• Physical Requirements: Ability to move/lift objects up to 25 pounds and stand or walk for extended periods.

Compensation: Starting Hourly Rate: $28/hour

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-DK1

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

V1 Video Engineer | New York City

Join us in building a world-class, in-house AV production team from the ground up. This is your chance to craft extraordinary, tailor-made experiences for our high-profile clients where every detail matters and excellence is non-negotiable. If you thrive on innovation, precision, and delivering the unforgettable, we want you leading the charge. From brand launches to large-scale activations, you'll collaborate with talented colleagues to deliver memorable experiences from concept to execution. Join us as we continue to shape the future of live events.

Convene is looking for skilled V1 Video Engineers to join our expanding production team in New York City. This position offers part-time to full-time hours on a scheduled shift basis. The V1 Video Engineer is responsible for managing the operation of large-format video switchers and processing systems to ensure an excellent experience for clients during meetings, conferences, and other live events. This includes handling Analog Way Aquilons, Ascenders, and other high-end equipment. The ideal candidate will have extensive experience in video engineering, a deep understanding of video processing for projector blends and LED video walls, and the ability to work efficiently under pressure.

What You’ll Do:

• Video Equipment Operation: Set up, configure, and operate large-format video switchers, including Analog Way Aquilons, Ascenders, and similar devices.
• Video Processing: Manage video processing for projector blends and LED video walls, ensuring accurate and high-quality visual output.
• Troubleshooting: Quickly identify and resolve video issues during events to maintain smooth operation and minimal disruptions.
• Collaboration: Work closely with event coordinators, production teams, and other staff to understand video requirements and deliver outstanding visual experiences.
• Equipment Maintenance: Regularly inspect and maintain video equipment to ensure it is in excellent working condition. Perform routine checks and necessary repairs.
• Technical Support: Provide technical support and guidance to team members and clients regarding video equipment and setups.
• Documentation: Maintain accurate records of video setups, configurations, and equipment inventory.
• Safety Compliance:Adhere to safety protocols and guidelines to ensure a safe working environment for all staff and guests.

What We Look For:

• Minimum of 5 years of experience as a V1 Video Engineer or similar role in a hospitality or events setting.
• Proficiency in operating large-format video switchers such as Analog Way Aquilons and Ascenders. Strong understanding of video processing for projector blends and LED video walls, including layer 1 and layer 2 canvas management.
• Excellent attention to detail with a strong visual sense and technical precision.
• Strong troubleshooting skills with the ability to quickly resolve technical issues.
• Effective communication and interpersonal skills to work collaboratively with team members and clients.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
• A degree or certification in video engineering, broadcast technology, or a related field is preferred.

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Hourly Rate: $55.00/hour with a guaranteed minimum of 10 hours per shift

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Time Off & Balance: Earn PTO as you go, plus take an extra paid day off during your birthday month to celebrate you.
• Everyday Perks: Enjoy exclusive discounts on travel, entertainment, and everyday essentials.
• Well-Being & Support: Access 24/7 emotional well-being and work-life balance resources, because feeling your best matters on and off the job.
• Financial Growth: Plan for your future with our retirement savings plan, available to all part-time team members.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Convene is seeking a passionate Line Cook to join our Culinary Team at one of our Midtown NYC locations. We are looking for a candidate with a deep appreciation for culinary technique and a drive to refine their skills in a high-end environment. The ideal candidate is curious, collaborative, and dedicated to excellence. Reporting directly to the Executive Chef, you will work within a robust operations team where hard work and meticulous attention to detail are highly valued.

Our Culture

At Convene Hospitality Group, our cultural DNA is rooted in GRIT- a set of guiding principles that fuel our passion, perseverance, and pursuit of excellence to be 1% better every day. Standing for genuine, relentless, integrity, and teamwork, GRIT is more than just an acronym- it's a way of life that informs every aspect of our organization. From the initiatives we launch to the partners we choose to work with, GRIT is the thread that weaves our community together!

What You’ll Do:

As a Cook, you will be responsible for preparing, cooking, and serving daily menu items to the clients in Convene locations. Cooks carry out all responsibilities while maintaining food handling, safety and sanitation standards.

• Effectively participate in our professionally run daily food service exemplifying excellence in portioning, cooking, timing, plate assembly, and communication
• Prepare, cook, and serve items, while adhering to the recipes and ensuring high quality and visual presentation of food
• Prepare and deliver catering orders that are placed for our meeting and event clients with precision and punctuality 
• Assist other associates to ensure all kitchen duties are completed within the given time constraints
• Ensure all proper steps of service are followed in accordance with Convene standards
• Responsible for constant sanitation, organization and proper food handling

What We Look For: 

• Minimum 1 year Cook experience in a related role
• Strong cooking and knife skills required
• Positive and enthusiastic approach to all assignments
• Ability to work well with others and have good communication skills
• Cheerful, presentable, and helpful when dealing with customers
• Flexible and long hours are sometimes required; rotating work schedule that may include nights and weekends
• Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to stand, sit, or walk for an extended period of time

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $21.00/hour

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-DK1