The Role

As a Lead Product Designer, you'll own the core experience of the CompanyCam product. You'll be responsible for the foundation: information architecture, surface hierarchy, placement logic, and how the parts of the product fit together. You'll be embedded in one squad, but the work you do shows up across every squad, so your decisions need to hold up across the whole product. As we ship new products, onboarding, activation, and features, you'll keep the core consistent and easy to use.

You'll also help raise the quality of the design team's work through your practice, the feedback you give, and the standards you hold. We're looking for someone with strong product judgment, deep design craft, and the ability to lift the work of the designers around them.

Remote: Candidates must permanently and currently reside in the United States. Employees are not required to work in the office or relocate to Lincoln, Nebraska, for this opportunity. Employees are encouraged to come hang out at headquarters for up to 10 days per calendar year on CompanyCam's dime.

What You'll Do

• Lead foundational product design within a core product area, shaping workflows, information architecture, and experience coherence within and across squads
• Design high-quality, intuitive experiences that simplify complexity while maintaining consistency across an evolving product ecosystem.
• Use design to shape product priorities, scope, and strategic decisions, extending influence far beyond execution.
• Actively explore and integrate AI tools into your process to work smarter, faster, and with more insight.
• Mentor designers through clear feedback, strong craft and design rationale, and visible practice that sharpens decision-making, strengthens judgment, and improved both team process and product outcomes.
• Work in tight partnership with your product manager and engineering team on a daily basis to plan, prioritize, and ship.
• Lead with empathy and clarity, helping teams align around shared goals and a strong customer perspective.

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems, and we believe that kind of work is best done by a team that reflects the world around us. You will have impact by:

• Defining and protecting the core product experience, ensuring workflows, information architecture, and surfaces remain cohesive as the product grows.
• Raising the quality, judgment, and consistency of the broader design team through mentorship, leadership, and visible excellence in your own work.
• Influencing product strategy and organizational decision-making by connecting design execution to broader business, customer, and operational outcomes.
• Driving solutions that improve long-term simplicity, scalability, product coherence, and genuinely improves the lives of our customers.
• Helping CompanyCam scale faster without sacrificing usability, foundational quality, or the integrity of the customer experience.

What You'll Bring

Core Requirements (non-negotiable)

• 7+ years of product design experience, including time operating at a senior or lead level.
• Strong mobile and web product design experience, preferably in SaaS or similar experiences with complex and varied user personas
• Proven ability to lead high-impact design work in ambiguous or foundational product areas, not just feature execution.
• Deep expertise in UX, systems thinking, and workflow design, with the ability to maintain coherence across complex product ecosystems.
• Demonstrated track record of raising design quality and mentoring a growing team
• Strong ability to balance long-term product vision with rapid, iterative execution that drives learning while maintaining product cohesion.

What Sets You Apart

• Experience owning or significantly shaping core product experiences, including information architecture, hierarchy, and cross-surface consistency.
• Strong product judgment and the confidence to push back when necessary, while building alignment rather than friction.
• Clear, practical documentation habits that leave teams stronger through reusable frameworks, systems, and decision-making artifacts.

Nice To Have

• Experience designing for trades work or similar field environment personas
• Formal education in Human-Computer Interaction, Product Design, or a related field.
• Experience mentoring, hiring, or formally leading other designers.
• Demonstrated AI workflow fluency and excitement for integrating modern tools into design practice.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $178,000–$200,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or adjustments to complete the online application or to participate in the interview process, please email jobs@companycam.com and we'll respond to your email promptly. Do not include any medical or health information in your email.

What We Care About

One Team: We don't think of ourselves as "Product Managers", "Engineers", or "Designers" first. Beyond denoting skill sets and areas of expertise, we don't think departments matter. We align ourselves to the goals we're working to achieve and make sure we have the right expertise to drive meaningful impact. We solve customer problems together, getting the right people with the right context in the right rooms to work holistically.

We question everything and are precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. Product Managers are not the exclusive purveyors of great ideas. We proactively source inputs from all directions, talk to our customers regularly, and are quick to change course when we know there's a better way.

We build to learn: We believe the fastest way to a good answer is to make something real. Whether that's a rough prototype, a quick experiment, or a working artifact you can put in front of a customer, we'd rather test a real thing than debate a hypothetical one. We use every tool available to us to move faster and think more clearly.

We Execute For Impact: When we get it right, we have the opportunity to impact small business owners across the country. Our continued growth is directly tied to the outsized value we produce for our customers.

We De-risk Assumptions: We are not beholden to ideas. We have goals, and we treat everything beyond that as a series of hypotheses to validate. We constantly ask: "What's the most important thing I should be working on right now? How do I confirm or reject that assumption as fast as possible?" We don't expect to be perfect the first time, but by staying close to customers and moving fast, we tend to be pretty on target.

The Role

As a Senior Product Manager, AI Camera on the Camera team you'll drive CompanyCam's artificial intelligence product strategy and execution, owning the development of AI-powered camera features that enhance contractor productivity and establish competitive differentiation in the construction technology market. You'll lead cross-functional product development, conduct customer discovery to identify high-impact opportunities, and translate complex AI capabilities into intuitive user experiences. You'll establish AI product development frameworks, drive data-driven decision making for AI feature optimization, and serve as the primary stakeholder communicator for AI strategy.

The Camera team owns CompanyCam's most foundational surface, the feature that every contractor touches every single day. We're a small, focused team that moves fast, stays close to customers, and believes the best ideas come from building things and learning from them. AI is opening up a whole new chapter for what the camera can do, and we're just getting started.

Remote: Candidates must permanently and currently reside in the United States. Employees are not required to work in the office or relocate to Lincoln, Nebraska, for this opportunity. Employees are encouraged to come hang at headquarters for up to 10 days per calendar year on CompanyCam's dime.

What You’ll Do

• Own CompanyCam's most-used and most-loved feature, the camera, and define what it becomes next.
• Build rough prototypes and testable artifacts using AI tools to pressure test ideas before.
• Drive AI integration into the camera experience, including capabilities like auto-generated photo descriptions and photo flagging.
• Partner with design and engineering to move from discovery to delivery without a lot of hand-holding in between.
• Get close to customers through interviews, usage data, and ongoing feedback loops to find where AI can actually move the needle.
• Run experiments and A/B tests to validate ideas and sharpen what's already shipped.
• Communicate clearly across customer success, sales, and marketing when it's time to bring something to market.
• Track what matters: adoption, engagement, retention, and customer satisfaction, and use that to decide what to do next.

The Impact You’ll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems — and we believe that kind of work is best done by a team that reflects the world around us. You will have impact by:

• Owning CompanyCam's most-used and most-loved feature, the camera, and shaping its next chapter.
• Translating cutting-edge AI capabilities into simple, intuitive experiences that solve real problems for real people.
• Building and refining AI features through continuous customer discovery, data analysis, and iterative experimentation.
• Driving cross-functional alignment across design, engineering, sales, and customer success to bring AI products to market with measurable business impact.

What You'll Bring

• You bring 5+ years of product management experience, including 1+ years working directly on AI/ML products with camera or photo experiences.
• You have a habit of reaching for AI tools to move faster and think more clearly, not just to talk about them.
• You're comfortable building near-code prototypes or working artifacts to test ideas with customers.
• You've shipped consumer or B2B software products with real user adoption and measurable business impact.
• You have a deep understanding of the AI/ML product development lifecycle, including prompting, evaluations, deployment, and monitoring.
• You're proficient with product analytics tools and use data to make decisions, not just to report on them.
• You lead through influence, partnering with engineering managers and guiding multidisciplinary teams to successful outcomes.
• Expert-level communication skills with the ability to work effectively across cross-functional teams and multiple departments.
• You have a courageous, coachable leadership style. You address hard things directly and stay open to feedback.
• You're invested in the success of your colleagues, and they're invested in yours.

Bonus Points

• You have experience with device or camera functionality, including hardware limitations and capture experience.
• You've built or shipped something with AI that you're genuinely proud of.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $191,000–$215,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or adjustments to complete the online application or to participate in the interview process, please email jobs@companycam.com and we'll respond to your email promptly. Do not include any medical or health information in your email.

The Role

We’re looking for a strategic, people-first Senior Vice President of Finance to join CompanyCam’s leadership team.

As our SVP of Finance, you’ll translate CompanyCam’s strategy into disciplined execution, strong financial operations, and long-term value creation. Reporting to the CFO, you’ll own internal financial operations, freeing the CFO to focus on investors, the board, M&A, and capital strategy, while ensuring the company is aligned around clear financial and strategic priorities.

You’ll lead our Strategic Finance, and Accounting, delivering accurate reporting and forward-looking insights that support smart, confident decision-making. Partnering closely with leaders across the business, you’ll help connect strategy to execution and strengthen how we operate as we scale.

Most importantly, you’ll help level up our finance organization by investing in people, improving systems, and modeling thoughtful, transparent leadership.

Location: This role is based in or near Lincoln or Omaha, Nebraska. 

What You'll Do

• Lead strategic planning & financial execution by owning long-range planning, operating plans, and financial models that connect company strategy to scalable, high-confidence outcomes.
• Partner across the business with Sales, Product, Operations, and Executive Leadership to guide tradeoffs, inform decisions, and ensure Finance accelerates growth.
• Own accounting, audit & financial operations by leading the Controller and accounting team to deliver accurate reporting, strong controls, clean audits, and an audit-ready foundation.
• Lead the Data & Analytics function to deliver a trusted “single source of truth” for the business. Advance the company from descriptive reporting to predictive insights through work such as churn prediction, LTV forecasting, and cohort analytics.
• Drive executive & board reporting by partnering with the CFO and CEO to deliver clear, timely materials and a consistent financial narrative.
• Lead high-impact strategic initiatives including M&A support, fundraising preparation, international expansion, and IPO-readiness efforts.

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Bring clarity to complexity by turning strategy, data, and financial insight into confident decisions across the company.
• Strengthen how CompanyCam scales by building durable financial systems, processes, and teams that support long-term growth.
• Enable leaders to move faster and smarter by ensuring Finance is a trusted partner and accelerator across the business.
• Help shape CompanyCam’s future by guiding high-stakes decisions that drive sustainable growth and long-term enterprise value.

What You'll Bring

• 15+ years of experience in finance leadership roles, including time at a high-growth, PE- or VC-backed company scaling toward or beyond $200M in ARR.
• Proven people leadership experience leading large, multi-disciplinary teams across FP&A, Accounting, and Data/Analytics.
• Experience integrating acquisitions, with preferred background in investment banking or corporate finance.
• Executive presence and credibility to lead investor conversations, represent Finance at the Board level, and confidently step in for the CFO when needed.
• Comfort with ambiguity and the ability to build structure from scratch, creating clear frameworks where none exist.
• Strong storytelling skills that turn complex financial models into clear, compelling narratives leaders can quickly understand and act on.
• Operational rigor and attention to detail, with a deep respect for accurate accounting, clean data pipelines, and dependable reporting.
• Technical fluency across Finance and Data, able to collaborate seamlessly with Accountants, FP&A, and Data/BI teams while bridging technical constraints and business needs.
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

The Role

We’re looking for a Senior Technical Accountant to provide deep technical expertise and execution across complex accounting areas in a high-growth SaaS environment. Reporting directly to the Controller, this is a high-impact individual contributor role that enables finance leadership to operate strategically by owning critical accounting functions, supporting audit readiness, and strengthening financial infrastructure.

In this role, you’ll work across technical accounting, consolidations, audit support, and internal controls, while helping modernize accounting processes through automation and AI-enabled solutions. You’ll partner closely with the Controller and cross-functional leaders to ensure the business is positioned for scale, increased complexity, and potential public company readiness.

Location: This is a hybrid role based in Lincoln, NE. Candidates are expected to work from our Lincoln office three days per week, with flexibility to work remotely on the remaining days.

What You'll Do

• Research and document complex U.S. GAAP topics including revenue recognition (ASC 606), leases, stock-based compensation, and other technical accounting areas
• Prepare clear, audit-ready technical accounting memos and recommendations for leadership review
• Evaluate accounting implications of new contracts, products, and strategic initiatives
• Support and execute month-end, quarter-end, and year-end close processes with a focus on accuracy and efficiency
• Own multi-entity consolidations, including intercompany eliminations and foreign currency accounting
• Prepare GAAP-compliant financial statements and supporting schedules
• Serve as a primary liaison for external auditors, managing audit requests and supporting documentation
• Draft financial statement disclosures and proactively identify and resolve audit risks
• Design, document, and support internal controls aligned with SOX and public company readiness initiatives
• Identify opportunities to improve close processes, reporting, and overall accounting efficiency
• Lead implementation of automation and AI-driven tools to improve accounting workflows and reporting
• Partner cross-functionally with FP&A, Legal, and Operations to support business initiatives and ensure proper accounting treatment
• Support ERP optimization and system enhancements, particularly within NetSuite

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Strengthening the technical accounting foundation required to support company growth and complexity
• Improving audit readiness and ensuring a smooth, efficient audit process
• Enabling faster, more reliable financial close and reporting processes
• Supporting the company’s readiness for public reporting and regulatory requirements
• Driving innovation in accounting through automation and AI-enabled process improvements

What You'll Bring

• Bachelor’s degree in Accounting and active CPA license
• 10+ years of progressive accounting experience
• Strong technical knowledge of U.S. GAAP, including ASC 606, ASC 842, and ASC 830
• Experience with multi-entity consolidations and foreign currency accounting
• Proven experience supporting external audits in a complex environment
• Hands-on experience with ERP systems such as NetSuite and advanced Excel skills
• Strong written communication skills with the ability to clearly document accounting positions
• Ability to work independently while partnering closely with senior finance leadership
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $103,000-$117,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

The Role

We're looking for a sharp, driven, problem-solving Senior Software Engineer to join the Beam team.

Beam, recently acquired by CompanyCam, has built the best way for contractors to estimate and manage project finances with AI. You'll be working at the intersection of fintech and AI, building products that are already helping close to a thousand contractors manage hundreds of millions of dollars in construction projects. The problems are real, the customers are active, and there's a lot to build. Beam is now part of the CompanyCam family, giving you the resources and mentorship of a larger organization while maintaining the energy and ownership of a startup.

As a Senior Software Engineer at Beam, you'll be a true product engineer: full stack, scrappy, and excited about shipping. You'll split your time across both the Beam platform and the CompanyCam platform, diving into multiple codebases and contributing wherever you're needed. You'll provide technical leadership, help set the bar for how we build, and work directly with customers to solve real problems.

We're obsessed with building things that matter. That means shipping constantly, iterating fast, and measuring impact. You'll work closely with product and design, collaborate with engineers across both the Beam and CompanyCam teams, and have real access to leadership.

Location: This role is based in-person at Beam's office in the Financial District of San Francisco.

Working At Beam

Beam's team works in-person in a beautiful office in San Francisco's Financial District. Your default is to come in, not because anyone's counting badge swipes, but because the team genuinely likes working together and the vibe is better when people are present.

What You’ll Do

• Design and build APIs, AI-powered workflows, and frontend features across both the Beam and CompanyCam platforms.
• Provide technical leadership on the team, setting standards, mentoring engineers, and helping the whole team build better and faster.
• Iterate on patterns and tooling that improve team productivity and code quality.
• Work directly with customers to understand their problems and deliver solutions that make a real difference.
• Navigate multiple codebases in different languages with curiosity and confidence.
• Partner closely with product and design to shape feature direction, identify technical trade-offs early, and deliver exceptional user experiences.
• Help ensure our products are secure, reliable, and performant as we scale.

What You’ll Bring

Must-haves

These are our non-negotiables:

• Show up: Have the courage to do difficult but necessary work.
• Grow up: Take ownership, learn continuously, and bring a growth mindset.
• Do good: Treat your teammates and customers the way you'd want to be treated.
• 5+ years of professional software development experience building high-quality products in fast-paced environments.
• You are genuinely excited about building: shipping features, getting things into customers' hands, and driving output.
• Strong communication skills, both technical and general. You can clearly explain what you built, why you built it, and how it works.
• Comfort working across multiple codebases and languages. We don't care what languages you've worked in; we care that you're curious and adaptable.
• Demonstrated experience leveraging AI to build, enhance, or optimize products and workflows.
• Ability to handle complex, ambiguous problems and break them down into clear, executable steps.
• Strong collaboration skills with the ability to mentor others and lift the team around you.
• You are genuinely excited about working in-person in San Francisco.

Benefits and Compensation

This is a salaried position at CompanyCam. Our salary range is $175,000 - $200,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

The Role

We're looking for a Retention Specialist Intern who's genuinely excited about keeping customers happy and helping them succeed to join us. You'll be the person who picks up the phone, sends the thoughtful email, and has real conversations with contractors who may be thinking about leaving CompanyCam or whose accounts are in jeopardy due to outstanding payment issues. Your mission? Keep them around by understanding what they need, solving their problems, and making sure they feel heard. Yes, we’ve got daily retention goals, but this role is more than that, it's about building relationships that matter and making CompanyCam better for everyone who uses it.

Location: Candidates must permanently and currently reside in Lincoln, Nebraska or the surrounding metro area.

What You'll Do

• Retain customers by having meaningful conversations through phone, email, and text to understand their concerns and find solutions
• Gather and act on feedback from at-risk customers, turning their insights into actionable recommendations for our product and experience
• Develop repeatable processes and resources that make retention scalable and effective across the team
• Negotiate and problem-solve with customers to address their pain points and demonstrate the value CompanyCam brings to their business
• Collaborate cross-functionally with Sales, Product, and Support teams to ensure customer voices shape our roadmap
• Prioritize and manage multiple customer requests simultaneously, knowing which fires to put out first
• Become a product expert, understanding CompanyCam inside and out so you can confidently guide customers to success
• Execute seamless handoffs to our Customer Success team at the right time, while keeping internal communication sharp through detailed notes, cross-channel collaboration, and integrity in every interaction
• Handle all private and financial information responsibly and with strict confidentiality

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Directly reducing churn and impacting company revenue by saving customer relationships and keeping contractors connected to the tools they need
• Influencing product direction by bringing real customer pain points and needs to the teams who can solve them
• Building frameworks that help CompanyCam scale retention efforts as we grow, making your work benefit customers for years to come
• Strengthening our customer-first culture by showing up for contractors when they need us most

What You'll Bring

• Strong communication skills with the ability to listen deeply, understand customer stories, and find practical solutions
• A persuasive and empathetic attitude that helps you negotiate while genuinely caring about customer success
• Problem-solving chops and the ability to navigate tough conversations with grace and confidence
• The ability to independently manage a fast-paced workload with composure, self-motivation, and follow-through to see competing priorities through to completion**.**
• A business mindset that balances customer needs with what's best for CompanyCam
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a hourly position at CompanyCam. Our compensation for this role is $15.00 per hour. This is a part-time position with an expected 20-25 hours per week, not to exceed 32 hours in any given week.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

The Role

At CompanyCam, great support is more than answering tickets. It's building trust with the people who rely on our product every day. As a Spanish Bilingual Customer Support Specialist, you'll handle support requests in both English and Spanish and serve as the primary point of contact for our Spanish-speaking users. You'll also create and maintain help documentation in both languages, keeping our knowledge base sharp and accessible for every user. Beyond support, you'll be a key resource for teams across the company, translating in-app content and jumping in on Sales and Customer Success tasks to make sure Spanish-speaking customers have a seamless experience from day one. You'll work across Support, Product, Engineering, Marketing, and more, making this a role with real cross-functional visibility and impact. If you're bilingual, technically curious, and energized by helping people solve problems, this one's for you.

Strong written Spanish proficiency and English-to-Spanish translation skills are required. This role involves writing and translating content professionally, so candidates must be confident with grammar, accent marks, spelling, correct verb tenses, and conveying meaning accurately from English to Spanish. Candidates who are not comfortable writing in Spanish at a professional level are encouraged not to apply.

Location: We welcome both local and remote applicants for this role. Candidates must permanently live and work in the U.S. to be considered.

What You'll Do

• Provide technical support to external users via email, chat, phone, and Zoom, resolving complex issues related to CompanyCam's app and integrations.
• Be the go-to for Spanish-speaking users, serving as the primary support contact and ensuring they receive the same quality experience as all CompanyCam customers.
• Create and maintain Help Docs, including translating new articles and updating existing content as features and integrations evolve.
• Support cross-functional teams by translating in-app content, marketing materials, and business terminology for Product, Engineering, Marketing, and Brand teams.
• Manage and maintain video content in Spanish, collaborating with other departments to record, update, and keep resources current.
• Troubleshoot and document issues, logging bug reports and feature requests in Jira and using tools like BugSnag and Datadog to dig into errors with Engineering.
• Assist Sales and Customer Success with Spanish-speaking user outreach, account conversion, retention, and collections as needed.
• Share knowledge across the team, helping train new hires, contributing to internal knowledge bases in Notion and Guru, and participating in hiring rounds.

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Opening the product to more users by ensuring Spanish-speaking contractors have the support, resources, and documentation they need to get full value from CompanyCam.
• Bridging teams across the company by bringing bilingual expertise to Product, Marketing, and Engineering in ways that no other role does.
• Raising the bar for support quality by troubleshooting complex issues, closing knowledge gaps, and building resources that help users help themselves.
• Strengthening relationships with Spanish-speaking partners, customers, and industry stakeholders at trade shows and events.

What You'll Bring

• 1-2 years of experience in a customer-facing support role; experience in a technical, SaaS, or technology environment is a plus
• Full fluency in both English and Spanish, including speaking, writing, reading, and translation, required (a focus on SaaS and business terminology, preferred)
• Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus
• Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems, is a plus
• Clear written and verbal communication skills with a customer-first mindset
• Experience writing technical help articles or translating business and marketing content into Spanish, preferred
• Familiarity with tools like Jira, Notion, Guru, BugSnag, or Datadog, a plus
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

The Role

We’re looking for a Customer Onboarding Manager to be the friendly, knowledgeable face of our implementation process. You’ll serve as the first point of contact for customers after purchase, guiding them through onboarding, training, and early adoption to set them up for long-term success. Through meaningful conversations, personalized training, and proactive communication, you’ll help customers learn the ins and outs of CompanyCam and see immediate value from our platform. This role is perfect for someone who’s passionate about customer experience, thrives on helping others, and enjoys collaborating across teams to make every onboarding smooth and successful.

Location: Ideal candidates will reside in Lincoln, NE.

What You'll Do

• Train customers through one-on-one and group sessions, via Zoom and phone calls, to ensure full understanding and confidence using CompanyCam.
• Guide customers through all stages of onboarding, from purchase to successful product adoption.
• Act as the primary contact for customers during their first 90 days of subscription, ensuring they feel supported and informed.
• Address and prioritize requests across email, phone, chat, and video to ensure customer satisfaction.
• Facilitate the customer transition from onboarding to Customer Success upon completion of implementation.
• Gather and act on feedback to improve the onboarding process and influence product development.
• Collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless experience.
• Develop and refine onboarding processes and resources to create a consistent and scalable customer journey.

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Empowering new customers to adopt and find value in our platform quickly.
• Building lasting relationships that drive satisfaction and retention.
• Streamlining onboarding processes that improve team efficiency and the overall customer journey.

What You'll Bring

• Previous customer-facing experience preferred
• Strong communication and interpersonal skills, with a passion for helping customers succeed.
• Excellent organizational skills and attention to detail when managing multiple onboarding projects.
• Ability to learn quickly and teach effectively across various communication channels.
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary is $63,000 and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.