Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028. 
 
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it! 

We’re looking for a hands-on Agentic AI Engineer to build practical, high-impact AI solutions that transform how our teams operate. 

This is not a research role. You’ll design and ship real AI systems that improve workflows across Sales, Marketing, HR, and Operations - building custom solutions where off-the-shelf tools fall short. 

If you enjoy turning messy business problems into production-ready AI systems using LLMs,SLMs, agents, and smart data pipelines - this role is for you. 

Responsibilities: 

• Partner directly with business teams to identify automation and optimization opportunities 
• Design and implement agent-based AI workflows to automate internal processes end-to-end 

• Design and build LLM-powered tools (agents, workflows, copilots) using frameworks like LangGraph / LangChain 

• Develop RAG pipelines, integrate multiple data sources, and build intelligent automation flows 

• Deep-dive into company data - validate quality, uncover gaps, and ensure AI solutions are built on solid foundations 

• Take solutions from idea → prototype → production 

• Governance, Reliability & Security 

• Ensure AI workflows comply with security, privacy, and compliance requirements 

• Implement guardrails, approvals, logging, and human-in-the-loop mechanisms where needed 

• Monitor AI performance, errors, hallucinations, and drift 

• Collaboration & Enablement: 

• Partner with business owners to identify automation opportunities 

• Translate business requirements into AI-driven solutions 

• Document AI flows, decision logic, and operational runbooks 

• Educate internal teams on AI capabilities and limitations 

Requirements: 

• 3 years of hands-on software development experience, including writing, maintaining, and delivering production-quality code 
• 2+ years of GenAI development experience, with strong AI/ML focus - MUST 
• Strong Python skills and production mindset - MUST 
• Hands-on and deep understanding with LLMs, SLMs, prompt engineering, context engineering and agent-based systems 
• Experience with LangGraph, crewAI, Strands or similar orchestration frameworks 
• Experience in enterprise grade agentic solutions and bringing Agents into production 
• Experience in AWS Agent Core - Advantage 
• Solid understanding of ML workflows and MLOps principles 
• Strong analytical skills and ability to work directly with non-technical stakeholders 
• Builder mindset: proactive, independent, and impact-driven 
• Experience with Agentic AI driven applications like n8n, UiPath, Make –Advantage  

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $25 billion by 2027. 
 
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - don't miss it! 

Cato Networks is seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to Cato’s employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding. 

Responsibilities: 

• Provide first-line technical support to Cato’s employees across all global offices, ensuring fast, professional, and customer-oriented service. 
• Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance. 
• Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies 
• Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments. 
• Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally. 
• Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the company’s internal IT ecosystem. 
• Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation. 

Requirements:  

• Minimum of 1 years of experience in IT support or a related technical role (experience in high-tech or startup companies - advantage). 
• Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments - advantage. 
• Strong troubleshooting skills for Windows and macOS laptops, as well as mobile devices. 
• Solid understanding of network infrastructure concepts, including firewalls, Wi-Fi, and VPN technologies. 
• Working knowledge of AV conferencing systems (Zoom, Polycom) 
• Background in the system administration field - advantage 
• Experience with endpoint management tools such as Intune or Kandji - advantage 
• Knowledge of IT automation or scripting (PowerShell/Python) - advantage 
• Knowledge of IT knowledge base and documentation processes - advantage 

Personal Skills: 

• Strong service-oriented mindset with a high level of professionalism. 
• Excellent problem-solving abilities and strong analytical thinking. 
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. 
• Strong communication and interpersonal skills, with the ability to support employees at all levels. 
• Ability to work both independently and collaboratively within a fast-paced team environment. 
  
  

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $25 billion by 2027. 
 
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - don't miss it! 

Cato Networks is seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to Cato’s employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding. 

Responsibilities: 

• Provide first-line technical support to Cato’s employees across all global offices, ensuring fast, professional, and customer-oriented service. 
• Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments. 
• Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally. 
• Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, and AWS services, as part of the company’s internal IT ecosystem. 
• Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance. 
• Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation. 
• Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies 
• Participate in IT projects and initiatives with other teams, helping improve our internal systems and the overall employee experience. 

Requirements  

• Minimum of 3 years of experience in IT support or a related technical role (experience in high-tech or startup companies - advantage). 
• Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments. 
• Strong troubleshooting skills for Windows and macOS laptops, as well as mobile devices. 
• Solid understanding of network infrastructure concepts, including firewalls, Wi-Fi, and VPN technologies. 
• Experience with endpoint management tools such as Intune or Kandji - advantage 
• Knowledge of IT automation or scripting (PowerShell/Python) - advantage 
• Knowledge of IT knowledge base and documentation processes - advantage 

Personal Skills: 

• Strong service-oriented mindset with a high level of professionalism. 
• Excellent problem-solving abilities and strong analytical thinking. 
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. 
• Strong communication and interpersonal skills, with the ability to support employees at all levels. 
• Ability to work both independently and collaboratively within a fast-paced team environment.