CaseGuard is a fast-growing startup based in the DC area, helping organizations securely redact sensitive information. We are looking for a driven, consultative Account Executive to own and grow a territory across multiple industries, including law enforcement, government, legal, healthcare, education, and enterprise organizations.

This is an opportunity for someone who thrives in a high-growth startup environment, enjoys building relationships, and is energized by solving customer challenges and closing complex deals. You’ll have the autonomy to build out your territory while partnering closely with leadership, product, and customer-facing teams to help shape the future of CaseGuard.

Responsibilities

• Own and grow a defined territory by developing and executing strategic sales plans across target industries.
• Manage the full sales cycle from prospecting to close, including outbound outreach, qualification, discovery, product demonstrations, proposal creation, negotiation, and contract execution.
• Generate new business opportunities through cold outreach, networking, referrals, and industry events.
• Build and maintain a strong pipeline through proactive prospecting and account development activities.
• Develop trusted relationships with key stakeholders and decision-makers across public and private sector organizations.
• Serve as a consultative advisor by understanding customer workflows, operational challenges, and compliance needs.
• Collaborate cross-functionally with Account Management, Product, Marketing, and Technical support team to deliver exceptional customer experiences.
• Maintain accurate pipeline activity, forecasting, and customer data within the CRM system.
• Represent CaseGuard at conferences, trade shows, and customer meetings across industries.
• Stay informed on industry trends, competitive offerings, and evolving customer needs within your territory.

Qualifications:

• 3-5+ years of quota-carrying B2B software sales experience.
• Proven track record of consistently meeting and exceeding revenue targets.
• Experience managing complex, full-cycle sales processes.
• Strong prospecting, pipeline generation, and outbound sales skills.
• Experience owning a geographic territory.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Ability to work independently and thrive in a past-faced startup environment.
• Strong organizational and time management skills.
• Experience selling into the public sector, government, law enforcement, legal, healthcare, or education markets is highly preferred.
• Familiarity with CRM platforms and maintaining accurate forecasting and pipeline reporting.
• Willingness to travel for conferences, customer meetings, and industry events as needed.

What Success Looks Like:

• Consistently achieving or exceeding quarterly and annual revenue goals.
• Building and maintaining a healthy, predictable sales pipeline.
• Expanding CaseGuard’s market presence and brand visibility within your territory.
• Developing long-term customer relationships and high customer satisfaction.
• Becoming a trusted advisor to organizations responsible for handling sensitive information.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Ability to commute/work hybrid:

Arlington, VA, or remote

Pay Range: 

Base: $70,000 - $85,000 plus uncapped commission 
OTE: $140,000 - $180,000

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports and others manage all their media redaction needs in one easy to use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products and the creative process, CaseGuard implements innovative ideas across multiple services and agencies.

We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise and our collaborative spirit are measures of our success.

CaseGuard is expanding its team and seeking a Content Creator who is passionate about producing exceptional content. We are looking for a self-motivated individual who is proactive in seeking answers and is willing to assist in various areas as needed. The Content Creator will have the responsibility of generating blog posts, analyzing client data to develop best practices for redaction solutions, creating social media posts, and formulating content strategies.

Responsibilities

• Create captivating and top-notch content, including blog articles, social media posts, newsletters, and videos that resonate with our target audience.
• Conduct thorough research on various topics such as AI, Redaction, and FOIA to ensure accurate, credible, and in-depth content.
• Perform SEO optimization for blogs and website content to improve visibility and drive traffic.
• Create newsletters and manage their distribution to targeted audiences.
• Write feature descriptions tailored for multiple platforms and audiences.
• Gain a deep understanding of our software products to create and maintain accurate and user-friendly help manuals for each release.
• Collaborate with the Marketing team to develop scripts and content for promotional videos, landing pages, and the company website.
• Develop and manage content strategies and editorial calendars to maintain consistency and relevance.
• Track and analyze the performance of content using tools like Google Analytics, social media insights, and more, to optimize content strategies.
• Review and edit content to ensure grammatical accuracy, stylistic consistency, and tone alignment.
• Work cross-functionally with other departments to generate writing-based campaigns that support business goals.

Qualifications

• Bachelor’s degree in English, Communications, Marketing, or related fields (or equivalent practical experience).
• Must be a creative thinker and approach the role strategically.
• Strong creative, strategic, analytical, organizational, and personal sales skills, and knowledge/active use of social media.
• Superb writing, research, editing, and proofreading skills under deadline.
• Experience converting technical/product specifications into sales copy, a plus.
• Willingness to learn and adapt to different writing styles and formats.
• Attention to detail.
• Demonstrated ability to come up to speed quickly on a new project, balance multiple tasks, and provide a quick return on a documentation project.
• Ability to generate fresh ideas and creative content.
• Having written Spanish capabilities is a plus.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Pay Range: $60,000 - $70,000 Annually 

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products, and the creative process, CaseGuard implements innovative ideas across multiple services and agencies.

We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our growing team. This role is responsible for managing the full-cycle accounts payable process, ensuring timely and accurate processing of invoices, maintaining strong vendor relationships, and supporting overall financial operations.

Key Responsibilities

• Invoicing & Collections: Generate invoices for new sales and renewals, track outstanding payments, and follow up on overdue accounts. 
• Payment Reconciliation: Process and reconcile all incoming payments (ACH, wire transfers, credit cards, checks) and maintain accurate client payment histories.
• Client Support: Act as the primary point of contact for billing inquiries and professionally resolve any discrepancies or disputes.
• Expense Management: Review and audit all employee and marketing expense submissions for accuracy, policy compliance, and bank statement matching.
• Vendor & Records Management: Track all marketing costs and vendor payments, and maintain organized records for all billing and registrations.
• Process Improvement: Support the month-end close and suggest ways to improve the efficiency of billing and expense systems.

Qualifications & Skills

• Previous experience with billing, invoicing, or basic accounting is required.
• A highly organized, systems-oriented professional who excels at managing concurrent workstreams within a fast-paced startup environment.
• Ability to maintain a “firm but polite” approach, navigating past-due accounts with high emotional intelligence to secure payment while strengthening the client relationship.
• Proficiency in QuickBooks/FreshBooks, Salesforce, and Microsoft Excel.
• High level of integrity when handling sensitive financial and company data.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Pay Range: $60,000 - $75,000 

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are looking for a Senior Software Engineer to join our frontend team and play a critical role in building the platform that will define CaseGuard’s next chapter.

You will design and build a highly performant, sophisticated frontend capable of handling complex media redaction directly in the browser. This role involves more than just building forms; you will be responsible for the architecture that supports real-time collaboration, complex document rendering, and high-stakes video manipulation.

This role is expected to operate with a high degree of ownership. You will take responsibility for major frontend features and drive them end-to-end from design through production with minimal oversight. Beyond writing excellent code, you will contribute to engineering standards, influence frontend architecture, and help scale both the system and the team.

What You Will Do

• Build scalable, maintainable frontend applications using Next.js, React, and TypeScript.
• Implement advanced rendering and manipulation logic for PDF documents and video within the browser.
• Utilize WebGL and Canvas to ensure smooth, performant interactions for redaction tools.
• Build and maintain real-time features using WebSockets and SignalR to support concurrent multi-user workflows.
• Work closely with backend engineers to consume REST APIs, defining contracts that ensure efficient data flow and optimal UX.
• Manage frontend deployments on AWS and maintain robust CI/CD pipelines to ensure rapid, reliable delivery.
• Identify and resolve frontend bottlenecks (rendering lag, memory leaks, bundle size) to ensure a seamless user experience under heavy load.

Ownership & Execution

• Turn ambiguous product requirements into well-defined technical tasks and execution plans.
• Take full ownership of major frontend domains, driving them from initial design through to production deployment.
• Make independent technical decisions regarding frontend state management, component architecture, and styling patterns.
• Drive frontend decisions in cross-functional work, ensuring the system design is robust and provides the best possible user experience.
• Be accountable for the reliability, performance, and accessibility of the features you ship.

Team Contribution

• Conduct thorough code reviews and uphold high engineering standards for the frontend guild.
• Participate in architectural discussions and contribute to long-term frontend roadmap decisions.
• Mentor junior and mid-level engineers to support their technical growth.
• Contribute to hiring by reviewing technical assessments and interviewing prospective candidates.

Qualifications (Required)

• 6+ years of experience owning and delivering complex frontend applications or major features end-to-end.
• Strong proficiency in React, Next.js, and TypeScript.
• Deep understanding of modern frontend architecture, state management, and hooks.
• Solid experience working with REST APIs and real-time communication via WebSockets or SignalR.
• Practical experience working with WebGL, HTML5 Canvas, or complex browser-based document/video manipulation.
• Professional experience with Git, CI/CD pipelines, and AWS deployment strategies.
• Strong communication skills and the ability to collaborate effectively across a hybrid team.

Qualifications (Preferred)

• Experience building heavy, data-intensive web applications (e.g., editors, design tools, or analytical Dashboards).
• Knowledge of frontend security best practices (CSPRNG, XSS prevention, secure storage).
• Experience with AWS services relevant to frontend/custom Next.js hosting (CloudFront, S3, ECS).
• Familiarity with Tailwind CSS or advanced CSS-in-JS libraries.

What We Offer:

• Meaningful equity - we believe in sharing ownership with the people who build the company
• Competitive base salary alongside an equity-heavy compensation package
• Hybrid working - flexibility to work remotely with regular in-person collaboration
• Direct influence over architecture, engineering culture, and the technical roadmap
• Opportunity to take ownership of critical backend domains in a growing cloud platform
• A small, high-trust team that moves fast, values craftsmanship, and ships quality software
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Salary Range: $120,000 to $206,000

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are looking for a Senior Software Engineer to join our backend team and play a critical role in building the platform that will define CaseGuard’s next chapter.

You will design and build the REST API microservices and cloud infrastructure that power our application, real-time collaboration features, and large-scale processing workers.

This role is expected to operate with a high degree of ownership. You will take responsibility for backend domains or major features and drive them end-to-end from design through production with minimal oversight.

Beyond writing excellent code, you will contribute to engineering standards, influence system design, and help scale both the system and the team.

What You Will Do

• Design and build scalable, secure REST APIs and microservices using ASP.NET Core (C#)
• Build and maintain backend workers for large-scale file processing - ingesting, analyzing, redacting, and exporting documents using ML models
• Take ownership of backend domains or major features and drive them end-to-end from design through production
• Own database design, schema decisions, and query optimization for production systems
• Design and deploy AWS cloud infrastructure using Infrastructure as Code (IaC) tools such as AWS CDK
• Support real-time collaboration features for concurrent multi-user workflows
• Identify and resolve performance bottlenecks to ensure reliability and scalability under load
• Champion security and compliance best practices across backend systems and APIs
• Work closely with frontend engineers to design and deliver end-to-end features - defining API contracts, aligning on data flows, and ensuring correct system behavior across client and backend

Ownership & Execution

• Break down complex, ambiguous problems into well-defined tasks and execution plans
• Take ownership of ambiguous problem spaces and turn them into clear, executable designs and deliverables
• Operate with minimal guidance on implementation details while aligning with the overall architecture
• Drive execution across engineers when required - breaking down work, aligning implementation, and ensuring delivery outcomes
• Make independent technical decisions within your domain, escalating only when cross-system tradeoffs are involved
• Drive backend decisions in cross-functional work, ensuring system design is robust, scalable, and not constrained by client-side limitations
• Be accountable for the reliability, performance, and scalability of the systems you build in production

Team Contribution

• Conduct thorough code reviews and uphold engineering standards
• Participate in architectural discussions and contribute to system design decisions
• Mentor junior engineers and support their technical growth
• Contribute to hiring by reviewing technical assessments and interviewing candidates

Qualifications (Required)

• 6+ years of experience owning and delivering complex backend systems or features end-to-end
• Strong proficiency in C# and ASP.NET Core for REST API and microservices development
• Solid experience with relational and/or NoSQL databases and performance optimization
• Hands-on experience with AWS services (e.g., EC2, S3, Lambda, RDS, DynamoDB)
• Experience building scalable, production-grade systems with clear reliability and performance considerations
• Strong understanding of asynchronous processing, concurrency, and distributed system fundamentals
• Security-aware mindset with experience handling sensitive or compliance-regulated data
• Strong communication skills and ability to collaborate effectively across a hybrid team

Qualifications (Preferred)

• Experience building large-scale file or document processing pipelines
• Experience with event-driven architectures and message queues (e.g., SQS, SNS, EventBridge)
• Familiarity with ML model integration or AI-powered backend systems
• Experience with real-time systems (e.g., WebSockets, SignalR)
• Practical knowledge of IaC tools such as AWS CDK, Terraform, or CloudFormation
• Experience with containerization (Docker) and orchestration platforms (Kubernetes)
• Relevant AWS certifications

What We Offer:

• Meaningful equity - we believe in sharing ownership with the people who build the company
• Competitive base salary alongside an equity-heavy compensation package
• Hybrid working - flexibility to work remotely with regular in-person collaboration
• Direct influence over architecture, engineering culture, and the technical roadmap
• Opportunity to take ownership of critical backend domains in a growing cloud platform
• A small, high-trust team that moves fast, values craftsmanship, and ships quality software
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Salary Range: $120,000 to $206,000

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are looking for a sharp, detail-oriented Business Executive Assistant to act as a central hub for our operations. Unlike a traditional EA role, this position is deeply integrated into our revenue cycle and business logistics. You will be responsible for managing the billing process for new sales, ensuring clients pay on time, and orchestrating our presence at national conferences. The ideal candidate is someone who is as comfortable in a spreadsheet as they are booking a complex multi-city travel itinerary.

Key Responsibilities

• Generate and send invoices for new sales and recurring renewals.
• Proactively follow up with clients on outstanding payments to ensure healthy cash flow.
• Maintain organized records of all billing communications, vendor registration,  and payment statuses.
• Research, book, and manage end-to-end travel (flights, hotels, ground transport) for the business dev team.
• Handle registration, booth logistics, and materials shipping for industry trade shows and conferences.
• Reconcile travel expenses and ensure they align with company budgets.
• Act as a professional point of contact for clients regarding administrative and billing inquiries.
• Suggest and implement ways to streamline office operations.
• Assist with research and administrative tasks related to business growth and operations.

Qualifications & Skills

• Previous experience with billing, invoicing, or basic accounting is highly preferred.
• A highly organized, systems-oriented professional who excels at managing concurrent workstreams within a fast-paced startup environment.
• Ability to maintain a “firm but polite” approach, navigating past-due accounts with high emotional intelligence to secure payment while strengthening the client relationship.
• Proficiency in QuickBooks/FreshBooks, Salesforce, and Microsoft Excel.
• High level of integrity when handling sensitive financial and company data.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Pay Range: $60,000 - $75,000 

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

CaseGuard is looking for a Talent Acquisition Specialist who will own the full-cycle recruitment process across technical and non-technical roles. This role requires a proactive talent partner who can attract high-performing candidates in software engineering, AI/ML, product, sales, operations, and corporate functions.

The ideal candidate has experience recruiting in fast-paced tech environments and understands how to build strong pipelines while delivering an exceptional candidate experience.

Key Responsibilities

• Partner with hiring managers to define job requirements and success profiles.
• Create compelling job descriptions and post across relevant platforms.
• Source passive candidates through LinkedIn, job boards, referrals, and networking.
• Screen resumes and conduct structured phone/video interviews.
• Coordinate technical interviews and hiring panels.
• Manage offer negotiation, background checks, and onboarding handoff.
• Collaborate with leadership on workforce planning and hiring forecasts.
• Continuously improve hiring processes and candidate experience.
• Represent CaseGuard at job fairs, virtual hiring events, and industry conferences.
• Maintain accurate candidate data in ATS.
• Ensure compliance with federal, state, and local employment laws.

Qualifications & Skills

• 2+ years of full-cycle recruiting experience.
• Experience hiring for software engineering, AI/ML, SaaS, or technical roles.
• Excellent communication and stakeholder management skills.
• Self-starter with a willingness to dig in, learn quickly, and proactively take ownership of work in a high paced environment.
• Ability to manage multiple requisitions in a fast-paced environment.

Preferred:

• Experience recruiting in a startup or high-growth tech company.
• Familiarity with Greenhouse.
• Knowledge of employment laws and hiring compliance.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Pay Range: $70,000 - $80,000

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

CaseGuard is looking for a developer with experience in C# WPF applications or equivalent. The candidate should be highly motivated by a strong entrepreneurial spirit and look forward to learning new skills to meet the challenges of each new feature. There is a huge opportunity for the team and personal success.

Responsibilities:

• Work with product owners and designers to decompose UI/UX flow into actionable tasks and ensure timely feature delivery.
• Plan, design, and develop high-quality UI in .NET desktop applications.
• Build a consistent framework to ensure testability and maintainability.
• Refactor existing application code to improve system performance, consistency, stability, and development.
• Design and implement proof of concepts/components when required.

Qualifications (Required):

• Bachelor's degree in Computer Science or related field.
• 2+ years of professional experience in a software development role.
• Strong understanding of C# programming language and experience with .NET Framework, or .NET.
• In-depth knowledge of WPF (Windows Presentation Foundation) or other Windows UI development frameworks (UWP, MAUI, Xamarin).
• Knowledge of the MVVM design pattern.
• Understanding of asynchronous programming and multi-threading in C#.
• Good understanding of SOLID principles and how to develop clean, object-oriented, error-tolerant code.
• Experience working with Agile/Scrum methodologies and understanding of the full SDLC.
• Good team player, hungry, and self-starter who can work well in a team environment.

Qualifications (It’s a plus):

• Experience with video and audio programming.
• Proficiency in XAML for designing user interfaces in Windows applications.
• Familiarity with other front-end technologies: HTML, CSS, JavaScript, and frameworks like Angular, React, or Vue.js.
• Knowledge of design patterns: Familiarity with software design patterns beyond MVVM, such as Dependency Injection, Repository, etc.
• Experience with performance optimization: Skills in profiling and optimizing WPF applications for better performance.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

CaseGuard is expanding its team and seeking a Digital Advertising Specialist who is passionate about driving growth through digital advertising. We are looking for a self-motivated individual who is proactive in testing, optimizing, and scaling campaigns across multiple platforms. The Paid Media Specialist will be responsible for managing Google Ads, LinkedIn Ads, and Meta Ads, analyzing performance data to improve ROI, identifying new opportunities for audience targeting, and collaborating with the marketing team to align campaigns with overall business goals.

Responsibilities:

• Campaign Strategy: Collaborate with the marketing team to develop and execute comprehensive paid media strategies aligned with company objectives, including lead generation, pipeline acceleration, and brand visibility.
• Platform Management: Manage and optimize campaigns across platforms including Google Ads, LinkedIn Ads, and Meta Ads to ensure maximum efficiency and ROI.
• Ad Creation: Partner with the creative team to develop compelling ad copy, visuals, and formats tailored to target B2B audiences in compliance-driven industries (legal, government, healthcare, education, etc.).
• Audience Targeting: Build and refine audience segments using customer data, remarketing lists, and platform tools to deliver highly targeted and relevant campaigns.
• Budget Management & Analysis: Track and allocate media spend across campaigns, ads, and keywords; conduct ongoing bidding optimization; and provide data-driven recommendations to maximize ROI.
• A/B & Multivariate Testing: Design and execute tests on bidding strategies, keywords, creatives, headlines, and landing pages to improve CTRs, CVRs, and overall campaign performance.
• Performance Monitoring & Optimization: Measure, analyze, and interpret campaign KPIs (CPC, CTR, CPL, ROAS, etc.), providing actionable insights and recommendations for continuous improvement.
• Reporting & Attribution: Develop and deliver regular performance reports for marketing leadership and stakeholders, including insights on lead quality, funnel progression, and attribution models.
• Compliance & Best Practices: Ensure all campaigns adhere to advertising regulations, platform policies, and CaseGuard’s brand standards.
• Industry Trends: Stay ahead of industry trends, platform updates, and emerging ad technologies to identify new opportunities for innovation and growth.
• Collaboration: Work closely with marketing, sales, and web teams to align paid media campaigns with broader go-to-market strategies, SEO initiatives, and content marketing efforts.

Qualifications: 

• Bachelor's degree in Business, Marketing, or related field (or equivalent work experience).
• Proven experience managing and optimizing paid media campaigns across Google Ads, LinkedIn Ads, and Meta Ads (B2B SaaS experience strongly preferred).
• Experience with web analytics tools such as Google Analytics, Google Tag Manager, and UTM tracking. 
• Strong understanding of customer segmentation, targeting, and customer journey mapping. 
• Strong understanding of SEM, PPC, paid social, display, and retargeting strategies.
• Strong communication skills with the ability to translate complex data into actionable insights.
• Ability to manage budgets effectively and optimize for ROI.
• Self-motivated, proactive, and able to thrive in a collaborative, fast-paced environment.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports and others manage all their media redaction needs in one easy to use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products and the creative process, CaseGuard implements innovative ideas across multiple services and agencies.

We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise and our collaborative spirit are measures of our success.

CaseGuard is seeking a skilled DevOps Engineer with expertise in AWS cloud infrastructure and GitLab CI/CD. The ideal candidate will have experience automating deployments, optimizing cloud environments, and ensuring high availability of ASP.NET applications running on AWS.

Key Responsibilities:

• DevOps & Cloud Infrastructure: Design, build, and manage AWS cloud infrastructure for ASP.NET Core/.NET applications; implement and optimize GitLab CI/CD pipelines; automate infrastructure provisioning using AWS CDK; Develop and maintain reusable IaC templates to streamline cloud resource deployment.; Deploy and manage containerized applications using Docker, AWS ECS, or Kubernetes (EKS); ensure scalability, security, and high availability of cloud-hosted applications.
• Application Deployment & Monitoring: Develop automated GitLab CI/CD workflows; monitor system performance and troubleshoot production issues using AWS X-ray, AWS CloudWatch, AWS CloudWatch Metrics; implement logging, monitoring, and alerting strategies.
• Security & Compliance: Enforce AWS IAM roles, security groups, and networking best practices.
• VPC Networking: Design and manage subnets, VPCs, route tables, security groups, NACLs, and VPNs; optimize network performance, latency, and security.
• Collaboration & Support: Work closely with the backend team to streamline DevOps practices and improve deployment efficiency; provide troubleshooting and support; maintain and optimize AWS RDS (SQL Server/PostgreSQL) and integrate database CI/CD in GitLab.

Required Qualifications:

• 3+ years of experience as a DevOps Engineer, Cloud Engineer, or similar role
• Strong foundation in Infrastructure as Code (AWS CDK)
• Strong foundation in ASP.NET Core, .NET Framework, and C# application deployment
• Hands-on experience with AWS services: EC2, RDS, S3, Lambda, API Gateway, CloudFront, IAM, Route 53
• Proficiency in container orchestration (Docker, ECS, Kubernetes) and microservices architecture
• Experience with CI/CD pipelines
• Familiarity with logging and monitoring tools (CloudWatch, Prometheus, Datadog, ELK)
• Strong scripting skills in Bash, PowerShell, or Python
• AWS Certification (Required) – AWS Solutions Architect, AWS DevOps Engineer, or equivalent

Preferred Qualifications:

• Experience with serverless computing (AWS Lambda, DynamoDB, Step Functions)
• Knowledge of GitOps workflows using ArgoCD, Flux, or similar tools
• Familiarity with networking, VPCs, and security best practices in AWS
• Experience with GitLab’s CI/CD
• Experience with SQL and NoSQL databases

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are seeking a highly skilled and motivated Machine Learning Engineer specializing in Computer Vision to join our team. The ideal candidate will have a strong background in developing and deploying machine learning models focused on image and video processing. You will work closely with cross-functional teams to design, implement, and optimize vision-based AI solutions to address real-world challenges.

Key Responsibilities:

• Design, develop, and deploy computer vision models for tasks such as object detection, object tracking, video segmentation, and facial recognition.
• Optimize and fine-tune deep learning algorithms for real-time performance.
• Work closely with the software engineers and product teams to identify opportunities for leveraging data.
• Collect, clean, and preprocess large datasets to prepare for model training and evaluation.
• Evaluate and optimize machine learning models for accuracy, performance, and scalability.
• Deploy models into production environments and monitor their performance to ensure reliability.
• Stay up-to-date with the latest advancements in computer vision and artificial intelligence.
• Collaborate with cross-functional teams to integrate machine learning solutions into business processes.
• Document processes, models, and implementations to ensure reproducibility and scalability.

Required Qualifications:

• Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• Experience in deep learning models, their training, and hyperparameter tuning using libraries such as TensorFlow, PyTorch, and Transformers or other Huggingface tools.
• Experience with data manipulation tools such as Pandas, NumPy, and SQL.
• Strong programming skills in Python and C++.
• Experience in MLOps principles and model deployment and instrumentation on cloud platforms such as AWS, Azure, or Google Cloud for model deployment and knowledge with efficient serving tools such as ONNX, triton, and vllm.
• Proficiency in working with image and video data, including preprocessing and augmentation techniques.
• Strong understanding of machine learning algorithms, including supervised and unsupervised learning and deep learning.
• Strong communication skills and the ability to work collaboratively in a team environment.

Great to have:

• Familiarity with containerization and orchestration tools like Docker and Kubernetes.
• Experience with version control systems such as Git.
• Understanding software engineering best practices, including code review, testing, and documentation.
• Experience with Large Language Models (LLMs) is a great plus.
• Experience with data annotation tools and processes.

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

The Client Information Technology Support Specialist serves as the primary point of contact for clients, providing support via phone, email, and chat on product functionality, pricing, troubleshooting, and availability. This role resolves software issues related to installation, configuration, performance, and usage while documenting bugs and collaborating with the development team.eds.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about the product, the plans, pricing, troubleshooting, and availability.
• Troubleshoot and resolve software issues reported by clients, including installation, configuration, performance, and usage problems.
• Writing troubleshooting articles on common issues and ability to record videos to walk users through fixing the issue.
• Create tickets and report bugs for the dev team to fix.
• QA the software.
• Data entry in various platforms.
• Manage our existing clients and keep them updated with the most recent product functions, tools, and help materials.
• Travel to represent CaseGuard at conferences across various industries, including law enforcement and government agencies, and providing on-site training to clients.

Qualifications

• A bachelor's degree or associate's degree in Information Technology, Computer Science, or a related field is required.
• 1 - 3 years of relevant work experience.
• Strong technical support skills, including troubleshooting desktop computers and other information technology needs
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Knowledge of Windows operating system and software applications
• Experience with video editing and digital media is a plus

Benefits:

• Competitive Salary
• Stock Option
• Medical, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Ten paid holidays per year
• Friendly and Learning environment

Pay Range: $65,000 - $75,000 Annually 

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products, and the creative process, CaseGuard implements innovative ideas across multiple services and agencies.

We at CaseGuard invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.

We are seeking a highly skilled and motivated Full Stack Engineer to design, build, and maintain a collaborative file redaction and editing system across the full stack, combining modern frontend technologies like Next.js, React, and TypeScript with robust backend microservices built in ASP.NET Core (C#) and AWS cloud infrastructure. This role involves implementing real-time collaboration, secure data handling, and efficient document and image processing—all with a focus on scalability, usability, and reliability.

What You Will Do:

• Design and implement end-to-end features that span frontend UI, backend APIs, and cloud infrastructure.
• Develop modular, high-quality React components and pages in TypeScript within a Next.js application.
• Build scalable and secure REST APIs and microservices using ASP.NET Core (C#).
• Integrate the frontend with backend APIs to support real-time collaboration, synchronization, and live document editing.
• Design and deploy AWS infrastructure using Infrastructure as Code (IaC) tools such as AWS CDK.
• Implement efficient handling of image and text data, ensuring consistent performance across users and sessions.
  Participate in architectural discussions to define system design, service boundaries, and data flow.
• Optimize for performance, responsiveness, and maintainability across both client and server codebases.
• Write clean, well-documented, and testable code while following modern engineering best practices.

Qualifications (Required):

• 2+ years of professional experience in full stack or combined frontend/backend software development.
• Strong proficiency in TypeScript, React, and Next.js for frontend development.
• Solid experience building and maintaining REST APIs in C# using ASP.NET Core.
• Familiarity with integrating frontend applications with REST or GraphQL APIs.
• Strong understanding of HTML, CSS, and modern web development practices.
• Ability to translate complex product requirements into elegant, maintainable software solutions.
• Strong communication skills, attention to detail, and ability to collaborate across disciplines.

Qualifications (It’s a Plus):

• Experience with real-time collaboration technologies such as WebSockets, CRDTs, or OT.
  Familiarity with graphics rendering or canvas-based interfaces (e.g., HTML5 Canvas, WebGL, or SVG).
  Knowledge of distributed systems, scalability, and fault-tolerant design.
• Hands-on experience with AWS services (EC2, S3, Lambda, RDS, DynamoDB).
• Practical knowledge of IaC tools such as AWS CDK, Terraform, or CloudFormation.
• Experience with containerization (Docker) and orchestration platforms (Kubernetes).
• Understanding of Clean Architecture, event-driven systems, and message queues (e.g., SNS, SQS, EventBridge).
• Familiarity with performance optimization techniques for both client and server environments.
• Experience building document or image editing tools or similar interactive web applications.

What We Offer:

• Competitive salary & performance-based bonuses
• Work with cutting-edge AWS and DevOps technologies
• Flexible work arrangements
• Opportunities for career growth
• A collaborative team culture