About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Position Overview:

We're looking for a Manager of SEO & GEO who is equally comfortable building a SEO strategy in a Google Doc and shipping a structured data fix in collaboration with an engineer. You will own Care.com's organic search presence end-to-end — from identifying opportunities to seeing them through to production, and be a key voice in how AI-driven search and answer engines shape our future growth.

This is not a strategy-only role. We expect you to be hands-on keyboard, deeply analytical, and execution-focused.

What You’ll Do:

• Organic Growth: Build and execute the SEO roadmap across technical, content, and off-page. Own the numbers: traffic, rankings, conversions. No handoffs, no excuses.
• AI-Optimized Search (AIO): Define and drive Care.com's strategy for visibility in AI-generated results — Google AI Overviews, ChatGPT, Perplexity, and whatever comes next. Optimize entity coverage, content structure, and schema to ensure we're the answer, not just a result.
• Technical SEO: Run audits, triage issues, and ship fixes. Partner with engineering from requirements through QA — you write the tickets, you join the sprints, you own the outcome. SEO is built into the product lifecycle, not bolted on afterward.
• Content & On-Page: Own the full cycle from keyword brief to published page. Build scalable frameworks for programmatic SEO across Care.com's care categories. Every page should earn its index.
• Cross-Functional Influence: Be the SEO authority for Product, Engineering, Marketing, and Data. Align with Paid on SERP strategy. Build dashboards that make organic performance impossible to ignore.

Who You Are:

Experience

• 4+ years of SEO experience
• Proven track record of driving significant organic traffic and revenue growth at scale
• Direct experience working within or alongside engineering/product teams in an agile environment
• Demonstrated experience with AI search optimization (AIO, LLM-based search, featured snippets, entity optimization)

Technical Skills

• Expert-level proficiency with SEO tools: Google Search Console, Ahrefs, Semrush, Screaming Frog, Botify, or similar
• Comfortable reading and writing HTML, CSS basics, and structured data (JSON-LD/Schema.org)
• Experience with log file analysis, JavaScript SEO challenges, and large-scale site architecture
• Proficiency with analytics platforms (GA4, Looker, Tableau, or similar)

Soft Skills & Mindset

• A bias for action — you move fast, test, learn, and iterate
• Strong communicator who can translate complex SEO concepts for non-technical stakeholders and write airtight engineering tickets
• Project management chops — you can manage multiple initiatives simultaneously without dropping the ball
• Entrepreneurial ownership mentality: you treat the organic channel like it's yours to build
• 1–2 years in a lead or manager-level role are a nice to have, you will be cross collaborating heavily with product and engineering teams

Work Environment: Hybrid - In office MW&T
Office Location: 2801 North Central Expressway, 11th Floor Dallas TX 75204

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. 

Salary Range:  $85,000 - 95,000

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-Hybrid

About Care.com

Care.com is a consumer tech company with a heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. We’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you flourish with collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday

Office Location: Dallas - 2801 North Central Expressway, 11th Floor 75204

What Your Days Will Be Like

This Senior Financial Analyst role sits within the FP&A team and serves as a key finance partner for revenue planning and business performance across Care.com’s business lines. You’ll own budgeting, forecasting, and reporting for revenue-driving functions and will work directly with business leaders to turn financial data into clear, strategic decisions.

What You’ll Be Working On

Revenue Planning & Forecasting

• Lead the development and maintenance of revenue models used for budgeting, forecasting, and long-range planning across Care.com’s business lines
• Monitor and analyze key revenue metrics and business trends, providing regular updates and variance analysis to senior management
• Help design and evaluate business plans, budgets, and forecasts — and clearly communicate the ‘so what’ to stakeholders
• Identify risks and opportunities impacting revenue performance and proactively surface recommendations

Reporting & Business Partnership

• Assist in the preparation of weekly reporting that highlights operational results, forecasts, and business plans across the company’s divisions
• Work closely with finance managers and business unit leaders to support strategic decision-making and meet strict reporting timelines
• Prepare materials for key meetings including weekly and monthly business reviews and forecast update sessions
• Perform ad-hoc analysis as needed and present findings clearly to senior leadership

Process & Tools

• Build and maintain sophisticated financial models with a focus on efficiency, accuracy, and scalability
• Contribute to process improvement efforts to enhance forecasting and reporting tools and methodologies
• Operate with a high degree of independence and contribute successfully across cross-functional teams

What You’ll Need to Succeed

• Bachelor’s degree in Finance, Economics, or an equivalent quantitative field
• 2–4 years of experience in a finance or analytics role; backgrounds in investment banking, consulting, or finance roles at small-to-mid-size companies are a strong fit
• Experience with revenue budgeting and forecasting is important — we’re looking for someone who has owned these processes, not just supported them
• Strong financial modeling skills with a focus on building clean, efficient, scalable models
• Solid understanding of finance, accounting, economics, and statistics
• High proficiency with Excel
• Strong analytical skills with the ability to synthesize large datasets into clear, actionable insights
• Excellent oral and written communication skills; comfortable presenting to and influencing senior leadership

Company Overview

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com’s industry-leading products — from child and elder care to pet care and home care. 

Compensation & Benefits

Salary Range: $115,000 - $125,000

The base salary range represents the anticipated low and high end of the range for this position. Actual salaries may vary based on work location, experience, and performance. Additional rewards may include annual bonuses and short- and long-term incentives. Care.com also provides a comprehensive benefits package including health, life, and disability insurance, a generous 401(k) employer match, paid holidays, and PTO.

#LI-Hybrid

About Care.com

Care is critical. 73% of Americans provide caregiving support for loved ones, but finding quality, affordable care is a significant challenge for many. This lack of care substantially impacts employee work productivity, wellbeing, and retention. 87% of caregivers have missed work due to a lack of available care, and 20% have quit or reduced their hours.

Care’s employer-sponsored family care benefits provide unparalleled support for the diverse caregiving needs of employees - whether they’re caring for children, adult loved ones, pets, or themselves. Our trusted, flexible, and innovative caregiving platform empowers employees to find holistic care options that fit their unique needs and budgets.

Work Environment:  Hybrid, On-Site M, W, TH | Office Location: 2801 North Central Expressway, Dallas Texas
Work Schedule: Monday 9:30-6 CST, Tuesday 10:30-7 CST, Wednesday 8:30-5 CST, Thursday 8:30-5 CST, Friday 9:30-6 CST

Position Overview

The Care Specialist Team delivers an exceptional member experience by providing guidance and resources for both everyday challenges and major life decisions. This role is responsible for handling all member interactions — including phone, web, email, and chat — by conducting thorough needs assessments, offering educational support, and connecting members to relevant benefits.

Following a comprehensive training program, the Care Specialist will provide expert assistance across a variety of topics, including but not limited to:

• Emotional Wellness: Financial hardship support
• Home Care: Moving and relocation, home repairs, travel assistance
• Legal & Financial: Family law, document preparation, debt/credit support, civil and criminal matters

Care Specialists are responsible for documenting member needs, collaborating with our Research Team and third-party partners, and ensuring members receive high-quality referrals. Success in this role requires strong attention to detail, excellent communication skills, professionalism, and a team-first mindset.

What You’ll Do

• Answer inbound calls with a positive, professional, and empathetic approach
• Conduct active listening and needs assessments to determine the appropriate support and resources
• Support members across email, web, and chat during call downtimes
• Verify member eligibility and record requests in our CRM system
• Educate members about their individual benefit plans and available services
• Collaborate with the Research Team to ensure members are connected with appropriate resources
• Maintain performance standards including service level agreements, call metrics, and response times
• Educate members on a variety of topics such as prenatal care, child care, adoption, parenting, academics, special needs, financial hardship, relocation, home repairs, travel, pet care, and wellness
• Provide critical support for members in urgent or crisis situations
• Provide queue coverage during scheduled shifts between 8:00 AM – 8:00 PM ET, Monday–Friday, including occasional holiday coverage
• Perform additional responsibilities as assigned by management

Who You Are

• Bachelor’s Degree preferred, or relevant work experience in lieu of a degree
• 2–4+ years of client service experience, ideally in a human services field (e.g., social work, public health, education, crisis centers)
• High emotional intelligence and empathy
• Strong verbal and written communication skills
• Excellent analytical, organizational, and time management abilities
• Adaptable and comfortable in a fast-paced environment
• Collaborative team player with a passion for delivering exceptional service
• Goal-oriented, with a track record of meeting or exceeding KPIs
• Receptive to feedback and committed to ongoing learning
• Reliable, punctual, and exercises sound judgment and discretion

Company Overview

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. 

Compensation: $24/hr. (non-negotiable)

The compensation listed represents the anticipated rate for this position. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-Hybrid

About Care.com 

Care.com’s CareBenefits is dedicated to transforming the way companies support their employees’ caregiving needs. Our mission is to provide businesses with innovative solutions that help employees manage family care responsibilities, boosting workplace satisfaction and productivity.  As a team of dedicated professionals, we understand the complexities of caregiving responsibilities and offer holistic services to support the diverse needs of today's workforce. Our approach combines advanced data analytics, cutting-edge technology, and deep industry expertise to deliver comprehensive care solutions that integrate seamlessly with existing employee benefits.

At CareBenefits, we value innovation, collaboration, and a commitment to enhancing employee well-being. If you’re passionate about driving meaningful change and improving work environments through strategic care solutions, CareBenefits is the place where your talents can make a significant impact. We are looking for a Product Manager to join our team and help us shape the future of employee care benefits.

Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday

Office Location: Dallas - 2801 North Central Expressway, 11th Floor 75204

What We’re Looking For:

Care.com is seeking a highly motivated Product Manager to join our CareBenefits team.  The ideal candidate has a customer experience-centric mindset, thrives in a collaborative environment, and can drive growth via incremental improvements as well as large strategic projects. We want someone who isn’t afraid of a challenge and is willing to roll their sleeves up and get things done. 

What You'll Be Working On: 

• Execute the roadmap: Lead complex, cross-functional initiatives from discovery through launch, ensuring projects deliver measurable business impact and align with strategic priorities.
• Designing exceptional experiences: Collaborate with design and engineering to build, test, and refine innovative features that elevate the customer journey and create delight at every touchpoint.
• Owning product performance: Define and monitor product metrics, using data to evaluate success, identify opportunities, and ensure progress against company OKRs.
• Shaping the vision: Translate innovative ideas, customer insights, market research, and competitive analysis into a clear product strategy and actionable priorities.
• Unblocking teams: Write detailed requirements, facilitate technical conversations, and provide quick decision-making to keep projects moving forward.
• Iterating continuously: Maintain a prioritized backlog of features and enhancements, balancing quick wins with long-term initiatives to maximize impact.
• Influencing outcomes: Communicate progress, risks, and results effectively across audiences—from development teams to executive leadership.

Who You Are:

• You are the owner of your space. You deeply understand the product, its metrics, client and user needs, and the competitive landscape. You actively use and test the product, always seeking ways to refine and elevate the user experience.
• You bring ideas to life by driving complex, cross-functional initiatives from discovery through launch. You create clear project plans, keep stakeholders aligned, and ensure seamless execution against the roadmap. 
• Your creativity and thoughtfulness shine through detailed requirements, wireframes, and an ability to anticipate technical implications across backend systems.
• With strong technical acumen, you confidently lead and contribute to engineering conversations. You balance executing large-scale projects with maintaining a healthy backlog of features and enhancements, keeping your development team engaged and set up for success. You document requirements with clarity, facilitate effective kickoffs, and respond quickly to unblock progress.
• Your organizational and communication skills ensure timelines are managed, expectations are clear, and updates are consistent. You adapt your message to any audience—from development teams to executive leadership.
• Above all, you are a leader. You inspire your team, lead by example, exercise sound judgment, and approach every challenge with a solutions-oriented mindset. Continuous improvement is second nature, and delivering the best experience for customers is your ultimate priority.

What You’ll Need to Succeed:

• Experience: 3+ years in product management, with a proven track record of driving initiatives from concept to launch.
• Industry background: Experience in a tech company, ideally in a client-focused or marketplace service; B2B2C exposure is a strong plus.
• Technical collaboration: At least 2 years partnering closely with engineering teams, with the ability to understand technical tradeoffs and contribute meaningfully to solutioning.
• Product development expertise: Skilled at creating clear product requirements, designing user interfaces, and considering both customer needs and backend systems.
• Cross-functional leadership: Demonstrated ability to lead complex, cross-functional initiatives, aligning stakeholders and delivering high-quality outcomes.
• Communication: Excellent written and verbal communication skills; able to tailor messaging across audiences, from developers to executive leadership.
• Problem-solving: Strong analytical and decision-making skills, with the ability to break down complex problems and recommend practical solutions.
• Mindset: A passion for continuous improvement, a customer-first approach, and the ability to thrive in a fast-paced, dynamic environment.

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. 

Salary Range: $95,000 - $105,000 

The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-Hybrid

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We bring together innovators, self-starters, and big thinkers to solve universal challenges and connect people in meaningful ways. Leveraging data analytics, AI, and cutting-edge technologies, we empower families and caregivers through impactful solutions.

What We’re Looking For

Care.com is seeking a highly motivated Senior Product Manager to own the supply side of our two-sided marketplace on our Core Product team. You’ll own the end-to-end journey for care providers on our platform, building the products and systems that help them find families, grow their businesses, and deliver great care. The ideal candidate is data-driven, acts with curiosity and urgency, and can empathize deeply with our providers while balancing the needs of the broader marketplace. You’re equally comfortable shaping a long-term product vision and rolling up your sleeves on implementation details.

This is a hybrid position. We are in office Monday, Wednesday, and Thursday with offices in Austin, TX and Dallas, TX.

What You’ll Be Working On

• Product vision & roadmap: Contribute to and drive the product vision and roadmap for Provider Experience, identifying the problems to solve for caregivers and care businesses, and how solving them moves the marketplace forward.
• Product development: Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on provider-facing products. Translate strategy into clear requirements and decisions that keep work moving in the right direction.
• Data, analysis & metrics: Define and track KPIs that reflect the health of the provider experience. Use data, experimentation, and competitive research to identify what’s working, surface opportunities, and make a case for prioritization.
• Communication: Maintain the right level of documentation, user stories, briefs, requirements
• Customer focus: Build for providers first. Partner with marketing and strategy teams to test and optimize how we message, onboard, and engage caregivers and care businesses across the platform.

Who You Are

• You are deeply curious about what makes your users tick—what motivates them to engage, convert, and stick around, and you use that empathy to build products that genuinely solve their problems.
• You drive complex, cross-functional initiatives from discovery through launch with clear project plans and seamless execution.
• You excel at driving clarity in ambiguity, rallying cross-functional partners, and making decisions that balance provider experience, marketplace health, and business growth.
• Your product instincts are matched by technical depth, you collaborate closely with engineering to design scalable systems and navigate tradeoffs.
• Above all, you lead with ownership and empathy. You inspire trust, drive accountability, and elevate the people and products around you.

What You’ll Need to Succeed

• Experience: 6+ years in product management with demonstrated success leading complex, cross-functional initiatives from concept to scale.
• Strategic leadership: Proven ability to define and execute multi-quarter product strategies aligned with company objectives and measured by meaningful outcomes.
• Marketplace fluency: Experience with two-sided marketplaces, B2B2C products, or supply-side platform work is a strong plus.
• Technical fluency: Deep comfort partnering with engineering and engaging in technical discussions to inform architecture and prioritization.
• Data-driven mindset: Strong experience defining KPIs, running experiments, and using internal and external data to make decisions and validate hypotheses.
• Cross-functional influence: Adept at navigating organizational dynamics and driving alignment across engineering, marketing, operations, and leadership.
• Communication: Strong written and verbal communicator—able to translate complex product thinking into crisp requirements, clear narratives, and compelling vision.

Company Overview

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Since 2007, families have relied on Care.com’s industry-leading products—from child and elder care to pet care and home care.

Salary Range: $155,000 – $165,000. 

The range listed is just one component of Care.com’s total compensation package. Other rewards may include annual bonuses and short- and long-term incentives. Benefits include health insurance, life and disability insurance, a generous 401K employer match, paid holidays, and PTO.

#LI-Hybrid

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We bring together innovators, self-starters, and big thinkers to solve universal challenges and connect people in meaningful ways. Leveraging data analytics, AI, and cutting-edge technologies, we empower families and caregivers through impactful solutions.

What We’re Looking For

Care.com is seeking a highly motivated Senior Product Manager to own the supply side of our two-sided marketplace on our Core Product team. You’ll own the end-to-end journey for care providers on our platform, building the products and systems that help them find families, grow their businesses, and deliver great care. The ideal candidate is data-driven, acts with curiosity and urgency, and can empathize deeply with our providers while balancing the needs of the broader marketplace. You’re equally comfortable shaping a long-term product vision and rolling up your sleeves on implementation details.

This is a hybrid position. We are in office Monday, Wednesday, and Thursday with offices in Austin, TX and Dallas, TX.

What You’ll Be Working On

• Product vision & roadmap: Contribute to and drive the product vision and roadmap for Provider Experience, identifying the problems to solve for caregivers and care businesses, and how solving them moves the marketplace forward.
• Product development: Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on provider-facing products. Translate strategy into clear requirements and decisions that keep work moving in the right direction.
• Data, analysis & metrics: Define and track KPIs that reflect the health of the provider experience. Use data, experimentation, and competitive research to identify what’s working, surface opportunities, and make a case for prioritization.
• Communication: Maintain the right level of documentation, user stories, briefs, requirements
• Customer focus: Build for providers first. Partner with marketing and strategy teams to test and optimize how we message, onboard, and engage caregivers and care businesses across the platform.

Who You Are

• You are deeply curious about what makes your users tick—what motivates them to engage, convert, and stick around, and you use that empathy to build products that genuinely solve their problems.
• You drive complex, cross-functional initiatives from discovery through launch with clear project plans and seamless execution.
• You excel at driving clarity in ambiguity, rallying cross-functional partners, and making decisions that balance provider experience, marketplace health, and business growth.
• Your product instincts are matched by technical depth, you collaborate closely with engineering to design scalable systems and navigate tradeoffs.
• Above all, you lead with ownership and empathy. You inspire trust, drive accountability, and elevate the people and products around you.

What You’ll Need to Succeed

• Experience: 6+ years in product management with demonstrated success leading complex, cross-functional initiatives from concept to scale.
• Strategic leadership: Proven ability to define and execute multi-quarter product strategies aligned with company objectives and measured by meaningful outcomes.
• Marketplace fluency: Experience with two-sided marketplaces, B2B2C products, or supply-side platform work is a strong plus.
• Technical fluency: Deep comfort partnering with engineering and engaging in technical discussions to inform architecture and prioritization.
• Data-driven mindset: Strong experience defining KPIs, running experiments, and using internal and external data to make decisions and validate hypotheses.
• Cross-functional influence: Adept at navigating organizational dynamics and driving alignment across engineering, marketing, operations, and leadership.
• Communication: Strong written and verbal communicator—able to translate complex product thinking into crisp requirements, clear narratives, and compelling vision.

Company Overview

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Since 2007, families have relied on Care.com’s industry-leading products—from child and elder care to pet care and home care.

Salary Range: $155,000 – $165,000. 

The range listed is just one component of Care.com’s total compensation package. Other rewards may include annual bonuses and short- and long-term incentives. Benefits include health insurance, life and disability insurance, a generous 401K employer match, paid holidays, and PTO.

#LI-Hybrid

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

About the Role:

We’re looking for a Creative Lead - Creator in Residence to be the creative voice and on-camera face of our brand across social. This is not a traditional production role. You will own the full lifecycle of social video—from concept to camera to final edit—while building a recognizable, high-performing on-screen presence for the Care.com brand. You understand trends before they peak. You know what makes someone stop scrolling. You can develop repeatable content formats, experiment quickly, and balance cultural relevance with business impact. You’re equal parts creator, editor, and talent.

Employment Type: Contract
Contract Term: 9-12 Months

What You’ll Do:

• Serve as the one of the primary on-camera creators for our brand
• Concept bold, platform-native social video ideas
• Script, shoot, and edit short-form video (Reels, Shorts, TikTok, etc.)
• Edit in Premiere and/or CapCut
• Rapidly test and iterate creative based on performance data
• Translate business priorities into compelling social storytelling
• Stay ahead of trends, sounds, formats, and cultural moments
• Help shape the evolving voice and personality of the brand on social

What Success Looks Like:

• A distinct, recognizable creator presence tied to the brand
• Consistent production of high-performing, social-native video
• Repeatable formats that drive engagement and conversion
• Tangible growth across platforms driven by creative excellence

Who You Are:

• 4+ years creating high-performing social video content
• Strong editing skills in Adobe Premiere and CapCut
• Deep fluency in Instagram Reels, TikTok, and YouTube Shorts
• Proven ability to concept ideas that feel native, not forced
• Strong on-camera presence—confident, relatable, engaging
• Sharp instincts for hooks, pacing, and retention
• Comfort in a fast-paced, test-and-learn environment
• Experience turning creative into measurable performance

Bonus Points

• Experience as the face of a brand or personal creator account
• Motion graphics / After Effects experience
• Background in DTC or consumer brands
• Experience working closely with growth/performance teams
• Personal experience with caregiving (e.g. kids, seniors)

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care.  At Care.com, you’ll be part of a mission-driven team that builds products to make people’s lives better. You’ll have the opportunity to work with modern technology, lead meaningful platform initiatives, and shape the future of how millions of families and caregivers connect, transact, and build trust. We offer competitive compensation and benefits including health coverage, life & disability insurance, generous 401K matching, PTO, and paid holidays.

#LI-Remote

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a universal challenge: finding great care for the people we love. We’re moms, dads, pet parents—with families of our own—so we understand that everyone, at some point, needs a helping hand. Our culture and products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a shared purpose. We leverage data, AI, and modern technology to solve real human problems and connect people in meaningful ways. If you value autonomy, thrive in collaborative environments, and want to use your skills for good, Care.com is the place for you.

About the Role

We’re seeking a well-rounded HR Generalist who thrives in a fast-paced, high-growth environment. This role is ideal for someone who enjoys both strategic and operational HR work and is comfortable leveraging AI and emerging technologies to drive efficiency and elevate the employee experience, while partnering closely with our People Coordination team.

You’ll support core HR functions while driving execution across key People programs, processes, and initiatives. With a strong focus on HR operations and employee support, you’ll leverage AI tools and modern solutions to streamline workflows, enhance the employee experience, and continuously improve how work gets done across the People function.

Location: Dallas, TX
Work Environment: Hybrid – In office Monday, Wednesday & Thursday

What Your Days Will Be Like

• Serve as a trusted HR partner to employees and managers, providing guidance on HR policies, processes, and best practices
• Partner closely with the People Coordination team to execute and improve core People programs (onboarding, offboarding, performance cycles, engagement initiatives, and compliance processes)
• Support day-to-day HR operations including employee records, HRIS (Workday) updates, and process administration
• Assist with employee relations matters, ensuring a thoughtful, consistent, and compliant approach
• Partner with and support new and developing managers on performance management best practices, including coaching, feedback, and navigating employee issues
• Provide HR support to a non-exempt employee population, ensuring consistent application of policies, timekeeping, and compliance with wage & hour regulations 
• Help streamline and scale HR processes, documentation, and workflows for efficiency and consistency
• Leverage AI tools and automation to improve day-to-day workflows, reporting, employee communications, and process efficiency
• Identify opportunities to enhance People programs through data insights and emerging technologies
• Support benefits administration and respond to employee questions related to policies, payroll, and programs
• Provide occasional support to Talent Acquisition (e.g., interview coordination or candidate experience), as needed
• Contribute to building a positive and high-performing culture

What You’ll Need to Succeed

• 3-5+ years of experience in an HR Generalist or similar HR role
• Strong foundation in HR operations and employee support, with experience partnering with People/HR coordination or operations teams
• Experience supporting frontline or non-exempt populations and advising managers on performance management and employee relations
• Working knowledge of wage & hour compliance and best practices for managing non-exempt employees 
• Experience using or experimenting with AI tools (e.g., ChatGPT, automation tools, HR tech with AI capabilities) to improve productivity and workflows
• Curiosity and willingness to adopt new technologies to optimize HR processes and employee experience
• Proven ability to thrive in a fast-paced, evolving environment
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities
• Excellent communication and interpersonal skills with a service-oriented mindset
• Experience with Workday (HRIS) and comfort navigating HR tools and systems
• Proactive, adaptable, and solutions-oriented

Company Overview

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers—from household payroll and tax services to customized corporate benefits supporting working families. Since 2007, millions have relied on Care.com’s industry-leading solutions spanning child care, senior care, pet care, and home care.

Salary: $60,000 - $80,000 - The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-Hybrid

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Role Overview

The Senior Risk Mitigation Vetting Specialist serves as an advanced subject matter expert within the Risk Mitigation team, responsible for overseeing complex vetting workflows, third-party data integrity, system audits, and regulatory monitoring across the network.

While the role includes hands-on operational responsibilities, it is fundamentally strategic in nature, continuously evaluating vetting processes, identifying systemic gaps, and developing more efficient and effective workflows. This role partners cross-functionally to improve vetting systems, influence operational enhancements, and ensure accuracy, consistency, and compliance across all platforms. The Senior Specialist supports audit readiness, drives process improvements, and helps prioritize vetting strategy while maintaining alignment with Care.com’s safety and quality standards.

Work Environment: Hybrid – Onsite Monday, Wednesday & Thursday
Office Location: 2801 North Central Expressway, 11th Floor, Dallas, TX

Key Responsibilities

• Lead complex and high-risk vetting reviews, applying advanced risk-based judgment
• Apply final risk determinations for complex cases in alignment with established eligibility frameworks
• Oversee third-party license verification systems, including QA audits and discrepancy resolution
• Identify systemic data integrity issues and drive cross-functional solutions with Product and vendors
• Evaluate and optimize AI-enabled tools and automated workflows strengthen risk detection and data accuracy
• Collaborate with Product and technical teams to enhance AI-driven risk and moderation tools
• Conduct multi-system audits to ensure consistency across CRM, verification tools, and client-facing platforms
• Monitor regulatory updates and interpret licensing changes that impact network compliance
• Establish monthly vetting priorities and support workload calibration in partnership with leadership
• Maintain and improve audit documentation, workflows, and training materials
• Serve as an escalation resource and subject matter expert for the Vetting team
• Lead or support operational improvement initiatives and special projects

Required Skills

• Strong analytical and investigative skills with advanced risk-based judgment
• Ability to identify systemic gaps and drive scalable solutions
• Experience working with regulatory, compliance, or credentialing frameworks
• Proficiency in Google Sheets/Excel and Salesforce (or similar CRM systems)
• Strong cross-functional communication and collaboration skills
• Ability to operate independently, prioritize strategically, and manage ambiguity
• Detail-oriented, adaptable, and solutions-focused mindset

For a list of our Perks + Benefits, click here!

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:  $50,000K to $56,000K.

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). 

#LI-Hybrid

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday
Office location: Dallas - 2801 North Central Expressway, 11th Floor 27524

Position Overview:

In this role, you will be the primary bridge between our camp brand partners and our software ecosystem. As a proactive and organized Network Relationship Specialist, your mission is to ensure that camp providers are successfully integrated into our platform, maintain healthy long-term partnerships, and resolve complex challenges with a solution-oriented mindset. You’ll act as a dedicated advocate for our partners, ensuring their services are accurately represented while influencing our product roadmap to better meet the needs of the childcare industry.

What You'll Be Working On: 

• Provide Strategic Support: Act as the dedicated point of contact (POC) for camp brands, helping them optimize their presence on our platform and meet shared goals.
• Lead Implementation Management: Oversee the technical onboarding of network providers, ensuring their services are accurately and efficiently integrated into our CSR and Salesforce systems.
• Resolve Escalations: Serve as the first point of contact for client concerns, communicating feedback to the partner network in a timely manner and collaborating on long-term strategy to ensure quality.
• Advocate for Product Evolution: Collect partner feedback and data to influence our product roadmap, ensuring our systems evolve to meet the specific needs of the childcare industry.
• Drive Retention & Growth: Monitor partner “health” metrics and proactively engage with brands to prevent attrition and identify opportunities for expanded collaboration.
• Manage Partner Lifecycles: Own the end-to-end relationship for camp brand partners, ensuring they feel supported and empowered within the Care.com ecosystem.

What You’ll Need to Succeed:

• 2–4 years of experience in Account Management, Partner Success, or high-level Customer Service.
• Strong Communication Skills: Ability to clearly and successfully articulate Care’s needs to partners regarding fulfillment, compliance, and CSAT.
• Expert Problem Solving: Strong de-escalation skills with the ability to remain calm and professional under pressure.
• Technical Savvy: Comfort navigating new systems, APIs, or reporting tools to ensure seamless technical integration.
• Exceptional Organization: A background in project management with the ability to juggle multiple brand launches simultaneously without dropping the ball.
• Proactive Mindset: You are someone who loves "figuring things out" and feels energized by turning a frustrated partner into a brand advocate.

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Annual Salary Range:  $55,000 to $65,000.

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). 

#LI-Hybrid