Job Title: Journeyman NetOps Engineer

Security Clearance: Secret

Location: Tampa, FL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Journeyman NetOps Engineer to join our team on-site at MacDill AFB in Tampa, FL. This position supports the Global Solutions Management-Operations II (GSM-O II) Joint Communications Support Element (JCSE). The JCSE team provides en-route, early entry, scalable C4 support to Regional Combatant Commands, Special Operations Command, and other agencies. 

(This role is considered "Mission Essential" and may require supporting 24x7 Network Operations including 12 hour shifts as required.)

Responsibilities will include, but not be limited to:

• Providing day to day operational routing and switching support with hands on experience with Cisco Routers and Switches, routing protocols (BGP, EIGRP, RIP, etc.)
• Troubleshoot routing protocols and end-to-end network performance from the Local Area Network (LAN) through a Wide Area Network (WAN), to a Campus Area Network (CAN).
• Willingness to cross train and support multiple technologies in an operational environment including SATCOM, Voice, VDI/Virtualization.
• Support the system adherence to industry standards, DOD standards, DOD policies, DOD instructions, DOD directives, cybersecurity policies, and best commercial practices.  
• Utilize ticketing systems for detailed documentation of outages and network change activities.
• Provide technical problem resolution for a wide range of network infrastructure problems or anomalies.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Current CCNA or equivalent certification.

Job Title: Network Engineer - SME

Security Clearance: Ability to Obtain Public Trust

Location: Cambridge, MA

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL has an immediate opportunity for a Network Engineer - SME to support the mission in Cambridge, Massachusetts. The professional must have a minimum of 10 years of related experience as a subject matter expert in architecting complex networks, as well as experience with Cisco Identity Services Engine (ISE), Palo Alto firewall, Cisco Firepower VPN, Cisco Application Centric Infrastructure (ACI), Cisco Digital Network Architecture (DNAC), IPV6, DHCP, DNS, VPN, MPLS, MTIPS, Border Gateway Protocol (BGP), routing, switching, Out-of-Band (OOB) networks, cloud infrastructure, and firewall management.  

The successful candidate is a team player, able to effectively manage their time, willing to learn new technologies, and work with limited supervision. In addition, the qualified candidate will work with other Information Technology team members to ensure continuous network operations.

(3 days onsite at the customer location in Cambridge, MA / 2 days remote.)

Responsibilities will include, but not be limited to:

• Manage Cisco ISE environment.
• Perform day-to-day activities required to manage data services, such as network design, implementation, and management, to include troubleshooting of complex network issues.
• Provide direct support to other departments regarding network operational issues.
• Perform installation, configuration, maintenance, and upgrading of network infrastructure as required.
• Work with all application owners and other IT stakeholders to build and support a scalable, efficient, and stable network.
• Research, plan, design, and implement network technologies using industry best practices to ensure network operations meet business and technical requirements.
• Assist internal business units in collecting and documenting network requirements.
• Assist in developing network policies, procedures, and change management for network operations.
• Work with the virtualization group to develop, configure, and manage networking requirements to ensure interoperability between both physical and virtualization environments.
• Participate in Disaster Recovery/Business Continuity team.

• U.S. Citizenship.
• An active Cisco Certified Internetwork Expert (CCIE) certification is highly preferred.
• Must be able to complete “eApp National Background Investigation Services (NBIS)” form.
• Must have 10 years of related experience managing data networks, possessing extensive skills and knowledge in network design, architecture, troubleshooting, and management.
  • Must have Cisco Identity Services Engine (ISE) hands on designs and architect experience.
  • Must have experience with Cisco Firepower VPN, Cisco Application Centric Infrastructure (ACI), Cisco Digital Network Architecture (DNAC), IPV6, CISCO Equipment, and Palo Alto Firewalls.
  • Solid understanding of Cisco routers and switches, firewalls, etc.
  • Knowledge of internal and external routing protocols, e.g. EIGRP and BGP, QoS.
  • Experience converting from IPV4 to IPV6.
  • Experience with Virtualization networking technologies (preferred).
  • Comprehensive experience troubleshooting network issues that impact user’s productivity.
• Exceptional interpersonal skills are essential for this position with the ability to work effectively with end-users, IT peers and managers.
• Must have excellent written and verbal communication skills.
• Ability to lift and carry items weighing up to 50 pounds.

Job Title: Defense Red Switch Network (DRSN) Support Technician

Security Clearance: Top Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 DISA Global Operations Center (DGOC).

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network architect, utilizing the Service Now platform.
• Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents .
• Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks. 
• Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Support all customers to include providing global situational awareness support. 
• Verify that service has been restored upon resolution of all customer-initiated tickets.
• Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
• Proactively monitor network alarms across platform specific network management tools. 
• Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. 
• Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions. 
• Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies.
• Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.

• U.S. Citizenship.
• An active, in-scope US Government issued Top Secret clearance.
• 2-4 yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Ability to work in a 24/7 shift work environment and travel up to 10%.
• Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.
• Requires general understanding of both voice infrastructure and IP network topologies.

• Tech control facility or cyber transport experience.
• Circuit actions experience.
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
• Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies.

   

Job Title: Missile Defense Agency (MDA) NOC Technician

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Missile Defense Agency (MDA) Operations Support Cell.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create and update tickets.
• Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
• Incident Correlation and Fault Analysis:
  • Proactively analyze alarms.
  • Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.
  • Identifying the fault condition and its impacts.
  • Isolating root causes.
  • Coordinating correction of fault situations regardless of the fault in the infrastructure.
  • Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Incident Analysis (Fault Isolation):
  • Support the fault isolation process.
  • Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs.
  • Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
  • Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.
  • Support all customers to include providing global situational awareness support.
• Fault Correction:
  • Correct/replace faulty network elements, coordinating with other service providers as necessary.
  • Verify that service has been restored upon resolution of all customer-initiated tickets. 
• Network/Service Restoration:
  • Restore networks and service to full operation.
  • Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
  • Identify failures that are attributable to a different causes and impacts.
  • Conduct reroute and normalization of services and circuits due to outages.
  • Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
  • Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
  • Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.
  • Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
  • Works directly with Shift lead and O&M leadership for guidance
• Incident Escalation:
  
  • Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.
  • Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
  • Demonstrate knowledge of training, standard operating procedures, and tools within O&M.
  • Evaluates and provides feedback for training, standard operating procedures, and tools.
  • Assist in training Network controllers within O&M.
  • Effectively communicates with the O&M team and the customer.
  • Provide technical advice and insight to peers and customers to assist in resolution of complex issues.
  • Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 2+ yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Ability to work in a 24/7 shift work environment and travel up to 10%.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
• General understanding of network topologies, both transport and IP.

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: JRSS Network Technician

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Joint Regional Security Stack (JRSS) Network Technician to join our team on-site at Scott AFB in Illinois. This position provides technical expertise for critical network infrastructure. Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).  

(This role is considered "Mission Essential" and may require supporting rotating involves shift work, which includes nights and weekends.) 

Responsibilities will include, but not be limited to:

• Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure. 
• Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. 
• Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. 
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.                               
• Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• 2-4 yrs of recent and relevant technical experience.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Ability to work in a 24/7 shift work environment.

• Tech control facility or cyber transport experience
• Circuit actions and vendor experience            
• IP architecture experience
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.

Job Title: Missile Defense Agency (MDA) NOC Technician

Security Clearance: Secret

Location: Hill AFB, UT

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission at Hill AFB in Utah. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Missile Defense Agency (MDA) Operations Support Cell.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create and update tickets.
• Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
• Incident Correlation and Fault Analysis:
  • Proactively analyze alarms.
  • Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.
  • Identifying the fault condition and its impacts.
  • Isolating root causes.
  • Coordinating correction of fault situations regardless of the fault in the infrastructure.
  • Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Incident Analysis (Fault Isolation):
  • Support the fault isolation process.
  • Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs.
  • Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
  • Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.
  • Support all customers to include providing global situational awareness support.
• Fault Correction:
  • Correct/replace faulty network elements, coordinating with other service providers as necessary.
  • Verify that service has been restored upon resolution of all customer-initiated tickets. 
• Network/Service Restoration:
  • Restore networks and service to full operation.
  • Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
  • Identify failures that are attributable to a different causes and impacts.
  • Conduct reroute and normalization of services and circuits due to outages.
  • Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
  • Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
  • Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.
  • Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
  • Works directly with Shift lead and O&M leadership for guidance
• Incident Escalation:
  
  • Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.
  • Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
  • Demonstrate knowledge of training, standard operating procedures, and tools within O&M.
  • Evaluates and provides feedback for training, standard operating procedures, and tools.
  • Assist in training Network controllers within O&M.
  • Effectively communicates with the O&M team and the customer.
  • Provide technical advice and insight to peers and customers to assist in resolution of complex issues.
  • Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 2+ yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Ability to work in a 24/7 shift work environment and travel up to 10%.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
• General understanding of network topologies, both transport and IP.

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: Implementations Network Engineer

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Implementations Network Engineer to join our team on-site at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA), providing technical expertise for the configuration, installation, and servicing of critical DoD network infrastructure. The engineer will oversee deployments, perform system testing, and support project-based network rollouts across Department of Defense environments.

Responsibilities will include, but not be limited to:

• Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new network equipment and service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards.
• Configure and maintain DISA’s out-of-band management network consisting of Cisco and Juniper devices using baseline configurations customized for each site.
• Upgrade software on Cisco and Juniper devices.
• Create/update project planning documentation to support selecting and creating IP addressing schemes (subnet selection, equipment management IP selection), as well as assigning ports on out-of-band management nodes.
• Perform systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources.
• Ensure all information (POC, location, & interface) is correct and formatted properly according to provided requirements.
• Verify correct points of contact (POC) for each location through which the circuit traverses.
• Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements.
• Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications.
• Network engineering, problem management, and performance management experience.
• Knowledge of networking architecture, evaluating, and recommending new technologies to enhance current capabilities and performing needs assessments.
• Knowledge of data and voice network design carried over various transmissions systems, router to router connections using military and commercial protocols such as BGP and ISIS, switch-to-switch trunking to include VLANS, and circuit configurations through multiplexers.
• Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances (e.g., routers, load balancers, domain name servers, firewalls).
• Knowledge of configuring, activating, testing, and analyzing network systems.
• Ability to work in a team environment, but self-driven to complete assignments while continually developing proficiencies in processes.
• Strong written and verbal communications, team building and collaboration skills.

• Prior experience at DISA, or knowledge of DISA systems and processes.
• Prior experience with SharePoint data entry, DDOE, or SharePoint order processing.
• Order services on behalf of the customer; input service requests into DISA Storefront (DSF).
• Experience providing customer outreach on all orders to ensure accuracy of the POC, location, and interface.

Job Title: Transport/IP (TRIP) Network Technician

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a Transport/IP (TRIP) Network Technician to support critical work at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport and IP NOC.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Minimum Qualifications:

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: Transport/IP (TRIP) Network Technician

Security Clearance: Secret

Location: Hill AFB, UT

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a Transport/IP (TRIP) Network Technician to support critical work at Hill AFB in Utah. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport and IP NOC.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Minimum Qualifications:

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: Space Development Agency (SDA) NOC Technician

Security Clearance: Secret

Location: Hill AFB, UT

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our mission at Hill AFB in Utah. This Network Technician will support the Space Development Agency (SDA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. 

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create and update tickets.
• Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
• Incident Correlation and Fault Analysis:
  • Proactively analyze alarms.
  • Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.
  • Identifying the fault condition and its impacts.
  • Isolating root causes.
  • Coordinating correction of fault situations regardless of the fault in the infrastructure.
  • Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Incident Analysis (Fault Isolation):
  • Support the fault isolation process.
  • Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs.
  • Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
  • Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.
  • Support all customers to include providing global situational awareness support.
• Fault Correction:
  • Correct/replace faulty network elements, coordinating with other service providers as necessary.
  • Verify that service has been restored upon resolution of all customer-initiated tickets. 
• Network/Service Restoration:
  • Restore networks and service to full operation.
  • Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
  • Identify failures that are attributable to a different causes and impacts.
  • Conduct reroute and normalization of services and circuits due to outages.
  • Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
  • Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
  • Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.
  • Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
  • Works directly with Shift lead and O&M leadership for guidance
• Incident Escalation:
  
  • Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.
  • Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
  • Demonstrate knowledge of training, standard operating procedures, and tools within O&M.
  • Evaluates and provides feedback for training, standard operating procedures, and tools.
  • Assist in training Network controllers within O&M.
  • Effectively communicates with the O&M team and the customer.
  • Provide technical advice and insight to peers and customers to assist in resolution of complex issues.
  • Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 2-5 yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Proficiency in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
• General understanding of network and transport topologies, including IP and DWDM environments.
• Ability to work in a 24/7 operational environment, including rotating shifts.

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including:
  • CCNA (Cisco Certified Network Associate);
  • JNCIA-Junos (Juniper Networks Certified Associate);
  • F5 Networks Certified Technical Specialist;
  • ITILv4 (Information Technology Infrastructure Library, Version 4).

Job Title: IP Network Engineer II

Security Clearance: Secret

Location: Pearl Harbor, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission in Pearl Harbor, Hawaii. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. The Network Engineer will perform sustainment, maintenance, and Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of the Department of Defense IP networks.

Responsibilities will include, but not be limited to:

• Perform engineering tasks related to the design, implementation, and integration of network changes and sustainment of customer systems in an Wide Area Network environment.
• Conduct planning and performance of analytical research, design development, and other tasks to align with customer specifications.
• Control network systems to ensure 99% or better system uptime and connectivity.
• Ensure efficient delivery of contract capabilities using industry standards and repeatable processes.
• Mitigate risks, control costs and schedule variance, and effectively manage large scale, integrated projects.
• Perform a variety of analytical tasks which include hardware and software design and implementation.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Experience analyzing VLAN, routing, IP addressing and sub-netting.
• Experience with Palo Alto firewalls, F5 appliances, and Splunk systems.
• Experience troubleshooting and configuring IP networks using at least one of the following routing methods: BGP, ISIS OSPF, or Static routing.
• Experience with either service provider or enterprise IP networks using an interface on Cisco (ESR and ASR) and/or Juniper routers.
• Experience with ports and protocols.

• Equally proficient in Juniper and Cisco configuration, troubleshooting, and design.
• Experience with Cisco IOS XR, JUNOS, and Cisco IOS codes.
• Pearl or other language scripting capable of running backup confits and other scripting to pull information from Cisco/Juniper routers
• IPSEC configuration, troubleshooting, and design experience.
• MPLS configuration, troubleshooting, and design experience.
• IPV6 configuration, troubleshooting, and design experience.
• Security certification and/or knowledge of DDoS and other attack vectors experienced in today' networks.
• Crypto configuration, troubleshooting, and design experience.
• Layer 2/3 VPN and Firewall knowledge and experience.
• Physical cable plant and wiring experience.
• Certifications with major network system vendors such as Cisco are a strong plus.
• Excellent project, technical, interpersonal, presentation and problem management skills.
• Extensive network integration experience for a variety of network protocol standards.
• Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts.
• Familiarization of DOD regulations and directives.

Job Title: Enterprise Voice Engineer III

Security Clearance: Secret

Location: Pearl Harbor, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Enterprise Voice Engineer to join our team on-site in Pearl Harbor, Hawaii. In this role, you’ll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.

Responsibilities will include, but not be limited to:

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Analyze and configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Provide input in the development of technical policy, work instructions, and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling, and media problems.
• Validate change requests and ensure accuracy.
• Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
• Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC), and Avaya Aura Application Server.
• Expertise in SIP internetworking signaling and call flow. 
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security, and large scale voice implementations. 

• Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
• Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
• Experience with Oracle SBCs and other voice media gateway appliances.
• Experience supporting distributed firewall infrastructure.
• Experience creating/supporting IPSec MPLS VPN infrastructure. 
• Experience implementing and supporting BGP routing protocols. 
• Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
• Familiarity with IPSec implementation and troubleshooting.

Job Title: Enterprise Voice Engineer II

Security Clearance: Secret

Location: Pearl Harbor, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Enterprise Voice Engineer to join our team on-site in Pearl Harbor, Hawaii. In this role, you’ll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.

Responsibilities will include, but not be limited to:

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling and media problems.
• Configure route plans, route lists, device profiles, calling search spaces, and route partitions. 
• Validate change requests and ensure accuracy.
• Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
• Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
• Expertise in SIP internetworking signaling and call flow. 
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations. 

• Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
• Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
• Experience with Oracle SBCs and other voice media gateway appliances.
• Experience supporting distributed firewall infrastructure.
• Experience creating/supporting IPSec MPLS VPN infrastructure. 
• Experience implementing and supporting BGP routing protocols. 
• Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
• Familiarity with IPSec implementation and troubleshooting.

Job Title: AISR NOC Technician

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create and update tickets.
• Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
• Incident Correlation and Fault Analysis:
  • Proactively analyze alarms.
  • Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.
  • Identifying the fault condition and its impacts.
  • Isolating root causes.
  • Coordinating correction of fault situations regardless of the fault in the infrastructure.
  • Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Incident Analysis (Fault Isolation):
  • Support the fault isolation process.
  • Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs.
  • Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
  • Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.
  • Support all customers to include providing global situational awareness support.
• Fault Correction:
  • Correct/replace faulty network elements, coordinating with other service providers as necessary.
  • Verify that service has been restored upon resolution of all customer-initiated tickets. 
• Network/Service Restoration:
  • Restore networks and service to full operation.
  • Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
  • Identify failures that are attributable to a different causes and impacts.
  • Conduct reroute and normalization of services and circuits due to outages.
  • Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
  • Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
  • Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.
  • Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
  • Works directly with Shift lead and O&M leadership for guidance
• Incident Escalation:
  
  • Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.
  • Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
  • Demonstrate knowledge of training, standard operating procedures, and tools within O&M.
  • Evaluates and provides feedback for training, standard operating procedures, and tools.
  • Assist in training Network controllers within O&M.
  • Effectively communicates with the O&M team and the customer.
  • Provide technical advice and insight to peers and customers to assist in resolution of complex issues.
  • Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 2+ yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Ability to work in a 24/7 shift work environment.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
• General understanding of network topologies, both transport and IP.

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: Unified Capabilities (UC) Network Specialist

Security Clearance: Top Secret

Location: Hill AFB, UT

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared and experienced Unified Capabilities (UC) Network Specialist to join our team on-site at Hill Air Force Base in Utah. In this role, you’ll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC)

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network architect, utilizing the Service Now platform.
• Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks. 
• Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools. 
• Support all customers to include providing global situational awareness support. 
• Verify that service has been restored upon resolution of all customer-initiated tickets.
• Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
• Proactively monitor network alarms across platform specific network management tools. 
• Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. 
• Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions. 
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. 
• Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies.
• Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Top Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Requires general understanding of both voice infrastructure and IP network topologies.
• Able to work in a 24x7 shift work environment.

• Tech control facility or cyber transport experience
• Circuit actions experience
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
• Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
• Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.

Job Title: AISR NOC Technician

Security Clearance: Secret

Location: Hill AFB, UT

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared professional to support our critical mission at Hill AFB in Utah. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell.

(This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Create and update tickets.
• Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
• Incident Correlation and Fault Analysis:
  • Proactively analyze alarms.
  • Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.
  • Identifying the fault condition and its impacts.
  • Isolating root causes.
  • Coordinating correction of fault situations regardless of the fault in the infrastructure.
  • Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
• Incident Analysis (Fault Isolation):
  • Support the fault isolation process.
  • Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs.
  • Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
  • Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.
  • Support all customers to include providing global situational awareness support.
• Fault Correction:
  • Correct/replace faulty network elements, coordinating with other service providers as necessary.
  • Verify that service has been restored upon resolution of all customer-initiated tickets. 
• Network/Service Restoration:
  • Restore networks and service to full operation.
  • Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
  • Identify failures that are attributable to a different causes and impacts.
  • Conduct reroute and normalization of services and circuits due to outages.
  • Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
  • Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
  • Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.
  • Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
  • Works directly with Shift lead and O&M leadership for guidance
• Incident Escalation:
  
  • Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.
  • Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
  • Demonstrate knowledge of training, standard operating procedures, and tools within O&M.
  • Evaluates and provides feedback for training, standard operating procedures, and tools.
  • Assist in training Network controllers within O&M.
  • Effectively communicates with the O&M team and the customer.
  • Provide technical advice and insight to peers and customers to assist in resolution of complex issues.
  • Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 2+ yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Ability to work in a 24/7 shift work environment.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
• General understanding of network topologies, both transport and IP.

• Prior Military experience or experience working as a contractor in a Government environment is preferred. 
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Job Title: Senior Network Engineer

Security Clearance: Secret

Location: Fort Shafter Flats, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared Senior Network Engineer to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for the design, installation, configuration, and maintenance of core network infrastructure solutions supporting Department of Defense operations. The Senior Network Engineer will ensure high availability, security, and performance of enterprise routing, switching, and VoIP environments in accordance with DoD and DISA standards.

Responsibilities will include, but not be limited to:

• Design, engineer, and maintain enterprise routing and switching environments utilizing EIGRP, OSPF, BGP, and multicast protocols.
• Implement and manage VPN and firewall solutions to ensure secure communications across the enterprise.
• Integrate and maintain VoIP and CENTRIX systems in compliance with mission requirements.
• Configure and support core network infrastructure components to ensure reliability and redundancy.
• Conduct network performance monitoring, optimization, and troubleshooting for complex systems.
• Ensure all configurations meet DISA STIG and DoD cybersecurity compliance standards.
• Develop and maintain detailed network documentation, including topology diagrams and configuration baselines.
• Coordinate with government stakeholders and engineering teams to plan and execute infrastructure upgrades and modernization initiatives.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• An active Cisco Certified Network Professional (CCNP) certification.
• An active Cisco Certified Internetwork Expert (CCIE) certification.
• Minimum of eight (8) years of experience designing, installing, configuring, and maintaining core network infrastructure solutions.
• Extensive working knowledge of:
  • Routing protocols: EIGRP, OSPF, BGP, multicast
  • VoIP solutions and cabling services
  • VPN and firewall configuration and management
  • Network performance monitoring and optimization

• Experience supporting systems engineering in USARPAC and USARC environments.
• Knowledge of JTIC-approved network equipment and solutions.
• Experience in firewall design and implementation.
• Experience in VPN design and implementation.
• Experience working with CENTRIX systems and cross-domain network environments.

Job Title: Senior VTC Engineer

Security Clearance: Secret (Top Secret eligible preferred)

Location: Fort Shafter Flats, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared Senior VTC Engineer to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for the design, engineering, implementation, and management of enterprise Video Teleconferencing (VTC) systems supporting both secure and non-secure services within a DISN environment. The engineer will ensure high availability, compliance, and interoperability across all VTC platforms and will support ATC/ATO processes and COMSEC asset management in accordance with DoD and DISA policies.

Responsibilities will include, but not be limited to:

• Design, engineer, implement, and maintain secure and non-secure VTC systems within a DISN environment.
• Configure, integrate, and manage Cisco Video Communications Server (VCS), Codian MSE 8000 Multipoint Control Unit (MCU), and Cisco TelePresence Management Suite (TMS).
• Support and maintain Cisco, Lifesize, and Polycom codecs for both classified and unclassified operations.
• Configure and maintain Cisco Communications Manager, Cisco Jabber/Movi Softclient, and related VTC infrastructure components.
• Manage Firewall Traversal, Border Controllers, and AMX Room Interface/NetLinx Room Controllers for conference room systems.
• Support Adtran IMUX, IPVTC/VoIP (H.323/SIP), and ISDN (H.320) configurations and operations.
• Ensure STIG compliance and maintain system security posture in accordance with DoD standards.
• Obtain and maintain Authority to Connect (ATC) and Authority to Operate (ATO) for VTC systems.
• Administer COMSEC assets in accordance with DoD and unit-level policy.
• Develop and maintain detailed system documentation, network diagrams, and configuration records.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance (Top Secret eligibility preferred).
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Minimum of six (6) years of experience designing, engineering, implementing, and managing enterprise VTC solutions supporting both secure and non-secure environments within a DISN framework.
• Extensive working knowledge of:
  • Codian MSE 8000 Multipoint Control Unit (MCU)
  • Cisco Video Communications Server (VCS)
  • Cisco Jabber/Movi Softclient
  • Cisco Communications Manager
  • Cisco/Lifesize/Polycom Codecs
  • Cisco TelePresence Management Suite (TMS)
  • Firewall Traversal and Border Controllers
  • AMX Room Interface/NetLinx Room Controllers
  • Adtran IMUX
  • IPVTC/VoIP (H.323/SIP) and ISDN (H.320)
  • KIV-7M/HSB encryption devices
  • DISA STIG implementation

• Experience supporting VTC engineering in USARPAC and USARC environments.
• Experience obtaining and maintaining ATC/ATO for VTC-specific systems.
• Designated or prior Authorized COMSEC Sub Hand Receipt Holder.
• Tandberg Certified Expert Partner or related certification.

Job Title: Senior Systems Administrator & VMware Professional 

Security Clearance: Secret

Location: Fort Shafter Flats, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared Senior Systems Administrator & VMware Professional to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for the configuration, maintenance, and optimization of enterprise server and virtualization environments supporting critical Department of Defense operations. The Senior Administrator will oversee Windows, UNIX, and SQL systems; manage enterprise storage and virtualization infrastructure; and ensure full compliance with DoD cybersecurity and configuration standards.

Responsibilities will include, but not be limited to:

• Configure, manage, and maintain Windows, UNIX, and SQL servers in an enterprise environment.
• Administer and optimize VMware virtualization technologies, including ESX, ESXi, and vSphere platforms.
• Implement and maintain Security Technical Implementation Guides (STIGs) to ensure systems meet DoD security compliance requirements.
• Manage and support enterprise storage solutions (SAN, iSCSI, and related technologies).
• Configure and monitor fiber channel networks (Brocade, Cisco, etc.).
• Design and execute backup and disaster recovery solutions for enterprise systems.
• Administer Linux servers and provide scripting or automation support as needed.
• Oversee system performance, patching, and updates in accordance with DoD and organizational policies.
• Support database administration and maintenance activities for SQL environments.
• Maintain system documentation and configuration baselines to ensure operational integrity and compliance.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Must possess the following active certifications:
  • DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
  • VMware Certified Professional (VCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
• Minimum of six (6) years of experience in server installation, configuration, and management of enterprise systems (Windows, UNIX, SQL, etc.).
• Minimum of five (5) years of experience in server virtualization technologies (ESX, ESXi, vSphere, etc.).
• Extensive working knowledge of:
  • Storage solutions (SAN, iSCSI, etc.)
  • Linux administration
  • Fiber channel technologies (Brocade, Cisco, etc.)
  • Database administration (SQL)
  • Security Technical Implementation Guide (STIG) application and compliance
  • Networking
  • Disaster recovery solutions

• Experience supporting DoDIN enterprise systems engineering or similar large-scale DoD network environments.

Job Title: Senior Systems Engineer

Security Clearance: Secret

Location: Fort Shafter Flats, HI

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared Senior Systems Engineer to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. The Senior Systems Engineer will be responsible for engineering, administering, and maintaining enterprise-level server and network environments supporting critical Department of Defense operations. This role requires expertise in virtualization, systems security, and enterprise management tools, with a strong focus on reliability, compliance, and performance optimization across mission systems.

Responsibilities will include, but not be limited to:

• Engineer, install, configure, and maintain enterprise servers, including Domain Controllers, File/Print servers, and Proxy systems.
• Implement and enforce DISA Security Technical Implementation Guides (STIGs) across all managed systems.
• Manage and maintain Altiris and SCCM solutions for patch management, software deployment, and system imaging.
• Develop and deploy automation scripts (PowerShell, VBScript, etc.) to enhance system efficiency and automate Active Directory management tasks.
• Administer enterprise storage solutions (NAS, iSCSI, DAS) and ensure data integrity and system availability.
• Support database administration functions for MS SQL and Oracle environments.
• Manage enterprise DHCP solutions (Lucent, Microsoft DHCP, etc.).
• Provide advanced troubleshooting and Tier 3 support for complex enterprise system issues.
• Maintain accurate system documentation and ensure compliance with configuration management standards.
• Support cybersecurity readiness through regular patching, vulnerability remediation, and adherence to DoD IA controls.

 Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Must possess a current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Must possess a Microsoft Certified IT Professional (MCITP) certification.
• Minimum of six (6) years of experience engineering, installing, configuring, and managing enterprise-level servers and systems, including virtualization (VMware), storage (NAS, iSCSI, DAS), and directory services.
• Demonstrated experience with:
  • Image deployment tools (Altiris, SCCM, etc.)
  • STIG implementation and system hardening
  • Help Desk technologies (Altiris, Remedy, etc.)
  • Patch management systems (WSUS, SCCM, Altiris, etc.)
  • Enterprise antivirus solutions (Symantec, McAfee HBSS, etc.)
  • Database administration (MS SQL, Oracle)
  • DHCP solutions (Lucent, Microsoft DHCP, etc.)
  • Scripting and automation (PowerShell, VBScript, etc.)

• DISA HBSS 4.5 Administrator certification.
• Over seven (7) years of experience engineering and deploying Altiris solutions (Deployment Solution, Service Desk, Inventory Solution, Patch Management, etc.).
• Experience supporting systems engineering in USARPAC and USARC environments.
• Proficiency with Dell PowerEdge servers, workstations, and laptops.
• Experience developing custom tools and utilities to automate Active Directory object management and reporting.