What you'll do:

• Ensure Family Hope Center programs and services are in alignment with approved core programs and models, including the Family Strengthening Framework. Ensure all FHC staff understand the Family Strengthening Framework and core programs. Implement and evaluate the Family Hope Center programs and services according to the approved models.
• Recommend program design adjustments.
• Recommend policies and procedures for program aspects of the Family Hope Center and communicate established goals and guidelines to staff, contracted professionals, and volunteers.
• Responsible for observation and handling of issues concerning health and development of children in accordance with industry requirements and standards.
• Identify and implement strategies and resources which improve delivery of services to children, youth and adults.
• Participate as a team member with other management staff to review client, program, personnel, and organizational issues and resolutions.
• Ensure Family Hope Center maintains compliance with all applicable laws and regulatory requirements and guidelines. Facilitate agency inspections and maintain an attractive, clean, and safe physical environment.
• Assist in development of long-range planning for program initiatives, most notably finding creative and innovative ways to meet the needs of children and adults in the community.
• Provide leadership, support, promotion and direction of FHC ministries. Ministries will be determined by data gathered in the community needs assessment, and implemented in accordance with available resources, leadership, and volunteers.
• Coordinate volunteers and/or mission groups to engage in projects in collaboration with the FHC.
• Provide assistance in coordinating the overall strategy for the Family Hope Center related to the surrounding area, including but not limited to identifying, evaluating and building relationships with churches, individuals, organizations, and agencies who might serve as potential collaborative partners.
• The overall strategy for the Family Hope Center will be implemented through a “business plan” which will include goals/benchmarks in relation to number of lives impacted.
• Source, hire, supervise, monitor, evaluate and provide direction to direct reports. Provide professional growth and development; develop and communicate goals and objectives. Monitor and provide constructive feedback; conduct annual performance evaluations.
• Effectively manage work schedules, activities, and use of program resources to meet business plan objectives and budgetary guidelines.
• Discuss and resolve personnel issues, including commendations and disciplinary actions, with appropriate documentation.
• Supervise volunteers, designated Buckner staff, and contracted professionals. Assist in recruiting, screening, training, matching, and supporting volunteers.
• Review incident reports and follow-up in accordance with established policies and guidelines.
• Audit charts and records and evaluate against applicable standards and regulatory guidelines. Make corrections as appropriate.
• Provide timely and accurate information through the regular reporting mechanisms related to program effectiveness.
• Work nights and weekends as required to meet business needs.
• Work with culturally diverse children, youth and families effectively.

 What you’ll bring:

• Requires comprehensive understanding of social service operations. This field of knowledge is normally associated with the attainment of a Bachelor’s Degree in social work or other related field. Bachelor’s Degree required.
• Requires a minimum of 3 years prior related supervisory experience and program development of community-based services. Prior related experience must include development and management of social service programs such as missions and/or community ministries.
• Requires proficient ability to speak, read and write English ability to speak, read and write Spanish is preferred.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to effectively interact and conduct strategic ministry business at the highest levels within community. Ability to sell strategic ministry opportunities with constituencies a must.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a College and Career Coordinator to join our Family Hope Center.   As the College & Career Coordinator serves in a strategic function at Buckner Children and Family Services to provide support toward strategic goals and best practices for the College and Career Program for Family Hope Centers to ensure alignment with Buckner’s mission, vision, and values. Participate in developing and implementing plans to meet overall goals and objectives for the program. Serve as a liaison to institutions of higher learning, community collaborators, and businesses.  Join our team and shine hope in the lives of others! 

What you'll do:

• Collaborate with FHC Directors/Managers and Teen Coordinators to design, develop and support the implementation of a holistic College and Career program.
• Develop a College and Career curriculum with program components, best practices, tools and resources to address youth development in areas such as job and life skills; career exploration and requirements; college exploration and requirements; leadership and communication skills, character development, goal setting, and educational success. Ensure that the curriculum is culturally competent for youth. Collaborate with Program Development & Design to ensure compliance with Buckner standards.
• Provide support for the local Family Hope Centers to meet strategic goals and processes to ensure best practices, continuity and alignment with any grant requirements related to the College and Career program. Develop and implement program structure; analyze program needs and assist in program projects as requested to strengthen and grow the program in the local area.
• Manage/coordinate reporting for College & Career sites ensuring updates are completed in a timely manner, compliance is maintained and requested program reports are available.
• Work alongside Teen Coordinators as they implement the College and Career program at their site; provide ongoing training and support for the Teen Coordinators to maintain program quality and compliance.
• Lead data collection and data measurement. In collaboration with Program Development & Design, develop a tool to monitor and track progress of enrolled College and Career youth.
• Collaborate with local businesses and organizations to identify opportunities for youth internships and career exploration.
• Establish college collaborations and coordinate college seminars/workshops, college tours; identify potential financial aid and scholarship opportunities for participants.
• Attend and participate in various community outreach and school events, parent conferences and other approved events as needed.
• Develop and implement systems for family engagement in the College and Career program. Support Teen Coordinators as they engage parents and provide parent information sessions and coordinate regular events at the FHC including, but not limited to, youth leadership events, apprenticeships and community service projects. 
• Collaborate with Teen Coordinators to develop opportunities and establish relationships for youth to prepare for aptitude testing, ACT and SAT testing.
• Assist program participants with accessing college and career readiness resources, including, but not limited to, assisting with program enrollments, assisting with travel to and from college and testing sites, and other services.
• Understand budget requirements and sound financial management following Buckner policy and procedures. Assists in developing and monitoring the College and Career program budget as needed and tracking revenue and expenditures of the program and reporting this information to the appropriate Director.

 What you’ll bring:

• Requires a Bachelor’s degree in education, human services, business or other related field.
• Minimum 2 years prior related experience working with children and families required. Prior related experience in similar field required. 
• Requires proficient ability to speak, read and write English professionally, bilingual in Spanish preferred.
• Requires ability to develop, implement and deliver curriculum-based training.
• Requires knowledge of and ability to implement consistent classroom management techniques.
• Working knowledge of budgetary management and development of policies and procedures required.
• Requires willingness to take CPR, First Aid and specialized activity training.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. This position requires he candidate to be able to read, write, and speak English and Spanish.  Join our team and shine hope in the lives of others! 

What you'll do:

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

 What you’ll bring:

• Bachelor’s Degree in Social Work or other related field required.
• Minimum of 2 years prior related case management experience working with at risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Requires ability to read, write, and speak in English professionally.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

About the Role
As the Manager of Program Administration for the Family Hope Centers, you will Shine Hope and provide support toward strategic goals and best practices for Family Hope Centers programs in Texas to ensure alignment with Buckner’s mission, vision, and values. You will also participate in developing and implementing plans to meet overall goals and objectives and demonstrate operational competence for continued program development. This position requires the candidate to be near a Family Hope Center location in Texas.

What you will do
As a member of our team, you will have an impact on our clients through the accomplishment of the following responsibilities:

• Collaborate with the Senior Director of Family Hope Centers & Family Support Services and program leaders to analyze program needs and assist in program projects as requested to support Family Hope Center programs domestically to meet the program and organizational objectives.
• Provide support for domestic Family Hope Centers & Family Support Services programs and support services to meet strategic goals and processes, ensuring best practices and continuity in collaboration with the Senior Director and program leaders.
• Work effectively with the Manager of Program Administration for Buckner Children and Family Services (BCFS) Operation and Strategic Planning to support BCFS key initiatives and projects as requested by the BCFS Vice President & COO and President.
• Manage technology platforms, the Teams site, and other databases for Buckner services across the state. Provide training for staff as needed. 
• Collaborate with the team to help develop and promote quality control initiatives to support existing Continuous Quality Improvement processes for Family Hope Centers & Family Support Services.
• Understand budget requirements and sound financial management, following Buckner policy and procedures. Assists in developing and monitoring the program budget as needed, tracking revenue and expenditures of the program, and reporting this information to the appropriate Director. Assist with billing as needed, including, but not limited to, contractor payments and invoice submissions. 
• Manage program compliance in collaboration with leaders to ensure Policy and Procedures and other programmatic processes remain compliant with state, federal, and other regulatory entities.
• Manage project management software for the Family Hope Center and Family Support Services teams by monitoring project completion in the database and communicating project barriers throughout the lifecycle.
• Collaborate across the BCFS organization in support of Family Hope Centers and Family Support Programs to bring consistency and quality best practices across all domestic programs.
• Participate with the BCFS team members to assist in collaboration and program planning as needed.
• Maintain compliance with all Buckner policies, procedures, and requirements. Maintain compliance with all state and federal laws and regulatory requirements.
• Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
• Attend and participate in meetings and trainings as required.
• Assist in updating policies and procedures, as needed, to ensure compliance.

What you will bring to the team:
To be successful in this role and a great addition to our team, we need you to come with the following:

• Associate’s Degree in a business administration, project management, or related field of study required.
• Minimum of 3 years prior related business experience required. Experience in social services preferred. 
• Requires proficient ability to speak, read and write English professionally.
• Requires ability to multitask and handle multiple projects and effectively prioritize tasks independently.
• Requires excellent organizational, interpersonal, oral, and written communication skills. Requires fine attention to detail and ability to maintain a routine.
• Requires ability to work with sensitive and confidential information appropriately.
• Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise.
• Requires ability to understand and carry out detailed oral and written instructions.
• Requires ability to demonstrate good hospitality skills including pleasant phone voice and enjoy serving others, meeting clients’ needs.
• Requires ability to be a self-starter and self-motivated as well as appropriately prioritize projects and tasks.
• Requires ability to work within budgets.
• Requires ability to travel to various geographic locations and some overnight stays. Requires the ability to obtain and maintain the necessary documentation to travel.
• Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with an appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires the ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to maintain confidentiality.
• Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide range of information.
• Requires in-depth ability to plan, administer, and report budgets.
• Requires proficient working knowledge of budgetary management and development of policies and procedures.
• Requires ability to provide strategic and logistical planning and facilitate meetings, conferences, workshops, and retreats as required.
• Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required.
• Requires recognition that the organization is a faith-based organization operating with a commitment to Christian principles. 

What you'll do:

Provide training for students ages 13-17 on various job and life skills including but not limited to career exploration, leadership, communication, marketing, computer/technical skills, character development, goal setting, and educational success.

What you'll do:

• Provide training for students ages 13-17 on various job and life skills including but not limited to career exploration, leadership, communication, marketing, computer/technical skills, character development, goal setting, and educational success.
• Design, develop and implement a holistic teen program which provides challenging enrichment activities in a meaningful and interactive context and provides opportunities for youth development. Include all aspects of the curriculum to be used for the program including but not limited to program structure, community partnerships, overall goals, daily projects, workshops and guest speakers, evaluation tools, and marketing needs.
• Provide environment that stimulates self-confidence, personal expression, culturally sensitivity, trust and a respect for others. Remain attentive to the physical, emotional, spiritual and academic growth of youth participating in program.
• Guide learning process toward the achievement of curriculum goals and establish clear objectives for all lessons, units and projects to communicate objectives to students.
• Organize, schedule and implement program of study adapted to meet the individual needs, interests and abilities of the student population. Utilize current and relevant subject matter, including curricula used by other community programs and organizations adapted to students identified needs.
• Ensure classroom environment is conducive to learning and appropriate to maturity and interest level of the students. Monitor student learning and pace instruction accordingly. Ensure expectations and standards are explained and understood by students and parents.
• Provide ongoing evaluation for student progress through daily supervision, assignments and pre-and post-testing. Provide progress reports as required.
• Develop and implement systems for family involvement and engagement in the program. Conduct regular parent meetings.
• Assist in developing and implementing policies and rules governing student performance and conduct in the classroom.
• Encourage students to maintain appropriate standards of classroom behavior and apply those standards in a fair and consistent manner

 What you’ll bring:

• Requires in-depth understanding of a comprehensive field of knowledge normally associated with the attainment of a Bachelor’s or Associate’s Degree in education or a related field of social services. High School Diploma (or G.E.D.) required. Bachelor’s Degree in a related field preferred. Minimum 2 years prior related experience working with children and families required. Prior related program and staff management experience required.
• Requires ability to effectively manage personnel; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, and evaluation.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to develop, implement and deliver curriculum-based training.
• Requires knowledge of and ability to implement consistent classroom management techniques.
• Working knowledge of budgetary management and development of policies and procedures required.
• Requires willingness to take CPR, First Aid and specialized activity training.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others! 

What you'll do:

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

 What you’ll bring:

• Bachelor’s Degree in Social Work or other related field required.
• Minimum of 2 years prior related case management experience working with at risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Requires ability to read, write, and speak in English professionally.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Community Coordinator to join our Family Hope Center (FHC). As a Community Coordinator, you will serve in a strategic function by facilitating, coordinating, and supervising activities, classes, and services that support Buckner Ministries while providing educational and empowerment services to families. This role is responsible for raising awareness for the Buckner Family Hope Center and serving as a liaison with community collaborators, civic groups, and businesses. Join our team and shine hope in the lives of others! 

What you'll do:

• Coordinate all adult empowerment classes, including recruiting and training volunteers to lead classes.
• Take lead in facilitating and teaching FHC core classes, such as Faith and Finance, Work Life, Jobs for Life, ESL, GED, Nurturing parenting, and other approved curriculums.
• Implement evidence-based curriculums to fidelity and align with Family Hope Center framework.
• Work with community collaborators to enhance the Family Hope Center programming. Work alongside our collaborative partners to coordinate and execute community events and assist with classes as needed.
• Take lead in organizing FHC events and work with community collaborators to coordinate regular events at the FHC.
• Work with other team members on creating and hosting classes and workshops to engage community with educational programing aligned with the FHC framework.
• Work together with Family Coaches on recruiting participants for Family Coaching program.
• Maintain a master calendar of all Family Hope Center classes and distribute notices of activities and volunteer projects to applicable program staff.
• Work with volunteer engagement coordinator to provide oversight to volunteers; ensuring hours are being documented and sent to volunteer engagement coordinator.
• Provide leadership, support, promotion, and direction to Family Hope Center programs by evaluating data from evidence-based curriculums pre/posttest and develop action plan using available resources, leadership, and volunteers.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and childcare services in order to coordinate services for program participants.
• Discuss needs of client families with family coaches and other team members to develop referral resources based on needs identified by the families.
• Ensure the implementation and accessibility of appropriate empowerment resources to meet those needs through networking, community resources awareness workshops that offer services needed.
• Ensure our program and services align with the Family Strengthening Framework and core programs. This includes serving as an effective leader to ensure team members understand the Family Strengthening framework and programs.
• Develop and manage a system to coordinate on-site and off-site programs and to aid with communication among program sponsors/collaborators.
• Assist program participants with accessing community resources.
• Coordinate with the Volunteer Engagement Coordinator as they organize and implement a comprehensive volunteer program.

 What you’ll bring:

• Bachelor’s Degree in a related field required.
• Minimum two years of prior related experience providing community-based services, crisis assistance, or direct social services required.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to observe and make accurate assessments of situations and individuals and determine appropriate action required.
• Requires proficient knowledge of and/or work experience using community resources. Awareness of community resources, including social service and health providers required.
• Requires ability to effectively provide oversight to coordinating adult education programs at focus on financial literacy, parenting, employment soft skills, and spiritual.
• Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.  

We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others! 

What you'll do:

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

 What you’ll bring:

• Bachelor’s Degree in Social Work or other related field required.
• Minimum of 2 years prior related case management experience working with at risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Requires ability to read, write, and speak in Spanish professionally.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Part-Time Children's Program Aide to join our Family Hope Center.  The Children’s Program Aide serves in a strategic function at Buckner Children and Family Services and is responsible for assisting in the daily operations of all children programs inc. Join our team and shine hope in the lives of others! 

What you'll do:

• Provide an environment that is growth producing and which stimulates self-confidence and trust and a respect of people.
• Remain attentive to the physical, emotional, spiritual, and academic growth of the children under supervision.
• Ensure that the environment is age appropriate, culturally sensitive and allows for children’s personal expression.
• Participate with youth in character development/enhancement activities and service learning projects.
• Maintain a positive attitude and approach when working with the children, parents, guests and coworkers.
• Report to supervisor any special needs or problems of individual children.
• Support the program in place for the children in care and have a regularly scheduled daily plan, which includes elements of recreation, responsibility and spirituality.
• Implement appropriate discipline and supervision of the youth in accordance with Buckner policy, regulatory requirements and standards, and the needs of the children.
• Maintain facility in a clean and orderly manner. Report needed repairs to immediate supervisor.
• Maintain an awareness of the needs of children with an openness and flexibility for creative program changes when necessary. Implement program changes as directed.
• Maintain records, daily report sheets and incident reports and other documentation as necessary.
• Assist with paperwork, bulletin boards, and other documentation as required to develop and enhance the skills of the children in care.
• Assist youth with homework, arts, and crafts projects and implement recreation activities. 
• Report immediately any suspected child abuse/neglect to the Supervisor.
• Provide safe transportation for children in van or other Buckner vehicle as required.
• Assist with cleaning duties as appropriate, including, but not limited to, wiping down tables and emptying trash.
• Assist with menu planning and preparation and the delivery of snack and/or meal items.
• Attend and participate in meeting and in-service training, including CPR and First Aid training

 What you’ll bring:

• High School Diploma (or G.E.D.) required.
• Requires current CPR and First Aid certifications; must attend CPR, First Aid and restraint training as required.
• Must possess strong moral character, personal attributes and mannerisms so as to serve as a positive role model for youth and their families.
• Requires proficient ability to speak, read and write English. 
• Requires the ability to maintain a positive attitude and approach when working with children and parents
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Part-Time Children's Program Aide to join our Family Hope Center.  The Children’s Program Aide serves in a strategic function at Buckner Children and Family Services and is responsible for assisting in the daily operations of all children programs inc. Join our team and shine hope in the lives of others! 

What you'll do:

• Provide an environment that is growth producing and which stimulates self-confidence and trust and a respect of people.
• Remain attentive to the physical, emotional, spiritual, and academic growth of the children under supervision.
• Ensure that the environment is age appropriate, culturally sensitive and allows for children’s personal expression.
• Participate with youth in character development/enhancement activities and service learning projects.
• Maintain a positive attitude and approach when working with the children, parents, guests and coworkers.
• Report to supervisor any special needs or problems of individual children.
• Support the program in place for the children in care and have a regularly scheduled daily plan, which includes elements of recreation, responsibility and spirituality.
• Implement appropriate discipline and supervision of the youth in accordance with Buckner policy, regulatory requirements and standards, and the needs of the children.
• Maintain facility in a clean and orderly manner. Report needed repairs to immediate supervisor.
• Maintain an awareness of the needs of children with an openness and flexibility for creative program changes when necessary. Implement program changes as directed.
• Maintain records, daily report sheets and incident reports and other documentation as necessary.
• Assist with paperwork, bulletin boards, and other documentation as required to develop and enhance the skills of the children in care.
• Assist youth with homework, arts, and crafts projects and implement recreation activities. 
• Report immediately any suspected child abuse/neglect to the Supervisor.
• Provide safe transportation for children in van or other Buckner vehicle as required.
• Assist with cleaning duties as appropriate, including, but not limited to, wiping down tables and emptying trash.
• Assist with menu planning and preparation and the delivery of snack and/or meal items.
• Attend and participate in meeting and in-service training, including CPR and First Aid training

 What you’ll bring:

• High School Diploma (or G.E.D.) required.
• Requires current CPR and First Aid certifications; must attend CPR, First Aid and restraint training as required.
• Must possess strong moral character, personal attributes and mannerisms so as to serve as a positive role model for youth and their families.
• Requires proficient ability to speak, read and write English. • Requires the ability to maintain a positive attitude and approach when working with children and parents
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

We are seeking a Full-time Children's Program Aide to join our Family Hope Center.  The Children’s Program Aide serves in a strategic function at Buckner Children and Family Services and is responsible for assisting in the daily operations of all children programs inc. Join our team and shine hope in the lives of others! 

What you'll do:

• Provide an environment that is growth producing and which stimulates self-confidence and trust and a respect of people.
• Remain attentive to the physical, emotional, spiritual, and academic growth of the children under supervision.
• Ensure that the environment is age appropriate, culturally sensitive and allows for children’s personal expression.
• Participate with youth in character development/enhancement activities and service learning projects.
• Maintain a positive attitude and approach when working with the children, parents, guests and coworkers.
• Report to supervisor any special needs or problems of individual children.
• Support the program in place for the children in care and have a regularly scheduled daily plan, which includes elements of recreation, responsibility and spirituality.
• Implement appropriate discipline and supervision of the youth in accordance with Buckner policy, regulatory requirements and standards, and the needs of the children.
• Maintain facility in a clean and orderly manner. Report needed repairs to immediate supervisor.
• Maintain an awareness of the needs of children with an openness and flexibility for creative program changes when necessary. Implement program changes as directed.
• Maintain records, daily report sheets and incident reports and other documentation as necessary.
• Assist with paperwork, bulletin boards, and other documentation as required to develop and enhance the skills of the children in care.
• Assist youth with homework, arts, and crafts projects and implement recreation activities. 
• Report immediately any suspected child abuse/neglect to the Supervisor.
• Provide safe transportation for children in van or other Buckner vehicle as required.
• Assist with cleaning duties as appropriate, including, but not limited to, wiping down tables and emptying trash.
• Assist with menu planning and preparation and the delivery of snack and/or meal items.
• Attend and participate in meeting and in-service training, including CPR and First Aid training

 What you’ll bring:

• High School Diploma (or G.E.D.) required.
• Requires current CPR and First Aid certifications; must attend CPR, First Aid and restraint training as required.
• Must possess strong moral character, personal attributes and mannerisms so as to serve as a positive role model for youth and their families.
• Requires proficient ability to speak, read and write English. 
• Requires the ability to maintain a positive attitude and approach when working with children and parents
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

What you'll do:

• Ensure Family Hope Center programs and services are in alignment with approved core programs and models, including the Family Strengthening Framework. Ensure all FHC staff understand the Family Strengthening Framework and core programs. Implement and evaluate the Family Hope Center programs and services according to the approved models.
• Recommend program design adjustments.
• Recommend policies and procedures for program aspects of the Family Hope Center and communicate established goals and guidelines to staff, contracted professionals, and volunteers.
• Responsible for observation and handling of issues concerning health and development of children in accordance with industry requirements and standards.
• Identify and implement strategies and resources which improve delivery of services to children, youth and adults.
• Participate as a team member with other management staff to review client, program, personnel, and organizational issues and resolutions.
• Ensure Family Hope Center maintains compliance with all applicable laws and regulatory requirements and guidelines. Facilitate agency inspections and maintain an attractive, clean, and safe physical environment.
• Assist in development of long-range planning for program initiatives, most notably finding creative and innovative ways to meet the needs of children and adults in the community.
• Provide leadership, support, promotion and direction of FHC ministries. Ministries will be determined by data gathered in the community needs assessment, and implemented in accordance with available resources, leadership, and volunteers.
• Coordinate volunteers and/or mission groups to engage in projects in collaboration with the FHC.
• Provide assistance in coordinating the overall strategy for the Family Hope Center related to the surrounding area, including but not limited to identifying, evaluating and building relationships with churches, individuals, organizations, and agencies who might serve as potential collaborative partners.
• The overall strategy for the Family Hope Center will be implemented through a “business plan” which will include goals/benchmarks in relation to number of lives impacted.
• Source, hire, supervise, monitor, evaluate and provide direction to direct reports. Provide professional growth and development; develop and communicate goals and objectives. Monitor and provide constructive feedback; conduct annual performance evaluations.
• Effectively manage work schedules, activities, and use of program resources to meet business plan objectives and budgetary guidelines.
• Discuss and resolve personnel issues, including commendations and disciplinary actions, with appropriate documentation.
• Supervise volunteers, designated Buckner staff, and contracted professionals. Assist in recruiting, screening, training, matching, and supporting volunteers.
• Review incident reports and follow-up in accordance with established policies and guidelines.
• Audit charts and records and evaluate against applicable standards and regulatory guidelines. Make corrections as appropriate.
• Provide timely and accurate information through the regular reporting mechanisms related to program effectiveness.
• Work nights and weekends as required to meet business needs.
• Work with culturally diverse children, youth and families effectively.

 What you’ll bring:

• Requires comprehensive understanding of social service operations. This field of knowledge is normally associated with the attainment of a Bachelor’s Degree in social work or other related field. Bachelor’s Degree required.
• Requires a minimum of 3 years prior related supervisory experience and program development of community-based services. Prior related experience must include development and management of social service programs such as missions and/or community ministries.
• Requires proficient ability to speak, read and write English ability to speak, read and write Spanish is preferred.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to effectively interact and conduct strategic ministry business at the highest levels within community. Ability to sell strategic ministry opportunities with constituencies a must.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.