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Overview
At Brooklinen, operational excellence begins long before a product reaches our warehouse. We’re looking for a Senior Associate, Inbound Operations, to take ownership of our First Mile operations — helping ensure inbound shipments move efficiently, reliably, and on time from origin to destination.
Reporting to the Senior Director, Operations, this is a hands-on role with meaningful ownership across our inbound freight network. You’ll work closely with freight forwarders, customs brokers, and 3PL partners, while partnering cross-functionally with Planning, Production, and Operations to bring clarity, alignment, and momentum to how products move through our network.
This role is a strong fit for someone with a foundation in supply chain and inbound logistics who is excited to take ownership, solve problems thoughtfully, and contribute to building operations that scale with the business.
What You’ll Do
Inbound Execution & Partner Management
Visibility, Reporting & Problem Solving
Cross-Functional Partnership & Process Improvement
What Success Looks Like
What We’re Looking For
Nice to Have
Compensation
Base salary range: $70,000–$85,000, plus equity.
Compensation is determined based on experience, skills, and market data.
Benefits & Perks
• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
Ready to apply?
Apply to Brooklinen
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Overview
At Brooklinen, we’re building the future of comfort — thoughtfully, ambitiously, and with intention — nurturing our customers, our team, and the work that helps us grow in a way that feels human and sustainable.
Founded in Brooklyn in 2014, Brooklinen has grown into one of the largest soft home essentials brands in the U.S., known for premium quality, thoughtful design, and a deep belief that comfort creates happiness in the home. As the business continues to scale across channels and complexity, we’re entering a new chapter that requires stronger operational infrastructure and clearer enterprise execution.
We’re hiring an SVP of Operations to lead the operational backbone of the company. This role will oversee Brooklinen’s Logistics & Fulfillment, Technology & Infrastructure (IT), and Enterprise Execution, ensuring the company can operate with greater speed, clarity, and reliability as it grows.
This is a highly cross-functional leadership role focused on strengthening Brooklinen’s logistics engine, building operational systems that scale, and ensuring large strategic initiatives move efficiently from idea to execution.
Working closely with Product and Finance, who lead sourcing, product development, and demand planning, this role is responsible for translating those plans into scalable operational performance across the business.
The leader will oversee Brooklinen’s logistics network, enterprise execution capability, and operational systems infrastructure, ensuring the company can scale with speed, clarity, and operational discipline.
This role is based in Manhattan, NY, with a hybrid schedule of two days in-office and three days remote.
What You'll Do
Build Logistics 2.0
Lead Enterprise Execution
Own Technology & Operational Infrastructure
Help Operationalize AI Across the Organization
Be a Senior Leader at Brooklinen
We’re Looking For
Compensation
We believe great leadership deserves a thoughtful, competitive total rewards package. Compensation for this role will be commensurate with experience and scope. The base salary range is 265K-300K + 30% target bonus + equity.
You’ll also receive a comprehensive benefits package designed to support well-being, balance, and long-term growth, including:
Benefits & Perks
• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
Ready to apply?
Apply to Brooklinen
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