Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level - from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As an Intermediate Frontend Engineer, you will be working across the entire Brex stack, creating and maintaining new products, features, and building tools to help scale Brex. You will have the opportunity to learn and push the frontier of providing the best financial software experience to help companies grow. You’ll be encouraged to be metric and data-driven and to think creatively to help Brex scale and get prepared for the new markets we are about to enter. We’re looking for folks with not only an interest in building products and tools but also interested in leading multi-functional projects with lots of moving pieces. In this role, you’ll have the opportunity to drive direct business impact and shape our long-term technical vision with a high-quality bar.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! 

Responsibilities

• Work with engineers across the company to build new features and products.
• Work side-by-side with user facing teams (Sales, Support) to best understand the needs of our customers. 
• Design and implement experiments to improve our customer’s experiences.
• Own problems end-to-end, thinking through everything from user experience, data models, scalability, operability and ongoing metrics.
• Tune and polish features to a high-degree of excellence.

Requirements

• Experience architecting, developing, and testing client-side code end to end
• Experience developing software for the Web platform, including cross-browser compatibility
• Experience with modern tools like ES6+, React, GraphQL, & Webpack
• Uphold our high engineering standards
• Strong communication and interpersonal skills.

Bonus points

• Experience collaborating with specialists in product, design, and operations
• Experience with developing in React Native for mobile
• Basic experience with design tools
• Great writing skills
• Proactive approach.

What you'll do

Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making.

You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives.

The program is supported by our leadership team, and you'll have frequent meetings with various Brex leaders. This provides a unique opportunity to work closely with and learn from executives who are at the forefront of building an AI-native company.

Where you’ll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Handle day-to-day tasks efficiently.
• Analyze business inefficiencies and propose process improvements to leadership, leveraging AI to drive solutions.
• Work cross-functionally with various teams to streamline processes and create AI-powered workflows that improve automation and decision-making.
• Collaborate with EPD, G&A, GTM, and Legal to translate business needs into practical automation solutions.
• Contribute to the long-term strategy for Brex's AI-native roadmap, exploring and integrating new tools and frameworks to enhance internal operations.

Requirements

• Bachelor’s degree.
• Demonstrated experience using AI tools and applying effective prompting skills.
• Strong problem-solving abilities and comfort working through ambiguity.
• Passion for business operations, internal tools, and the application of AI and automation to improve efficiency and enable scale.
• Proven ability to work both independently and in cross-functional teams.
• Strong written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
• Desire to contribute in a fast-paced environment with a founding team member mindset.

Bonus Points

• Major, minor, or coursework in a field relevant to AI and data, such as Computer Science, Data Science, Statistics, Machine Learning, Information Systems, or other Engineering.
• Basic knowledge or proficiency in programming languages such as but not limited to Python, JavaScript, or SQL.
• Experience with personal projects, a portfolio of work, or participation in competitions (e.g., Hackathons) focused on AI, machine learning, or data analysis.
• Leadership roles in university clubs or organizations related to data science, AI, computer science, or business analytics.
• Prior internships/full-time roles in an operational, data, or technical role, especially where you were involved in process improvement or automation.
• Familiarity with Retool, Salesforce, Hex, and Looker.

Compensation

The expected salary range for this role is $58,700- 66,038.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

What you'll do

Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making.

You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives.

The program is supported by our leadership team, and you'll have frequent meetings with various Brex leaders. This provides a unique opportunity to work closely with and learn from executives who are at the forefront of building an AI-native company.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Handle day-to-day tasks efficiently.
• Analyze business inefficiencies and propose process improvements to leadership, leveraging AI to drive solutions.
• Work cross-functionally with various teams to streamline processes and create AI-powered workflows that improve automation and decision-making.
• Collaborate with EPD, G&A, GTM, and Legal to translate business needs into practical automation solutions.
• Contribute to the long-term strategy for Brex's AI-native roadmap, exploring and integrating new tools and frameworks to enhance internal operations.

Requirements

• Bachelor’s degree.
• Demonstrated experience using AI tools and applying effective prompting skills.
• Strong problem-solving abilities and comfort working through ambiguity.
• Passion for business operations, internal tools, and the application of AI and automation to improve efficiency and enable scale.
• Proven ability to work both independently and in cross-functional teams.
• Strong written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
• Desire to contribute in a fast-paced environment with a founding team member mindset.

Bonus Points

• Major, minor, or coursework in a field relevant to AI and data, such as Computer Science, Data Science, Statistics, Machine Learning, Information Systems, or other Engineering.
• Basic knowledge or proficiency in programming languages such as but not limited to Python, JavaScript, or SQL.
• Experience with personal projects, a portfolio of work, or participation in competitions (e.g., Hackathons) focused on AI, machine learning, or data analysis.
• Leadership roles in university clubs or organizations related to data science, AI, computer science, or business analytics.
• Prior internships/full-time roles in an operational, data, or technical role, especially where you were involved in process improvement or automation.
• Familiarity with Retool, Salesforce, Hex, and Looker.

Compensation

The expected salary range for this role is $63,286- $71,196.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

What you'll do

Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making.

You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives.

The program is supported by our leadership team, and you'll have frequent meetings with various Brex leaders. This provides a unique opportunity to work closely with and learn from executives who are at the forefront of building an AI-native company.

Where you’ll work

This role will be based in our Sao Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Handle day-to-day tasks efficiently.
• Analyze business inefficiencies and propose process improvements to leadership, leveraging AI to drive solutions.
• Work cross-functionally with various teams to streamline processes and create AI-powered workflows that improve automation and decision-making.
• Collaborate with EPD, G&A, GTM, and Legal to translate business needs into practical automation solutions.
• Contribute to the long-term strategy for Brex's AI-native roadmap, exploring and integrating new tools and frameworks to enhance internal operations.

Requirements

• Bachelor’s degree.
• Demonstrated experience using AI tools and applying effective prompting skills.
• Strong problem-solving abilities and comfort working through ambiguity.
• Passion for business operations, internal tools, and the application of AI and automation to improve efficiency and enable scale.
• Proven ability to work both independently and in cross-functional teams.
• Strong written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
• Desire to contribute in a fast-paced environment with a founding team member mindset.

Bonus Points

• Major, minor, or coursework in a field relevant to AI and data, such as Computer Science, Data Science, Statistics, Machine Learning, Information Systems, or other Engineering.
• Basic knowledge or proficiency in programming languages such as but not limited to Python, JavaScript, or SQL.
• Experience with personal projects, a portfolio of work, or participation in competitions (e.g., Hackathons) focused on AI, machine learning, or data analysis.
• Leadership roles in university clubs or organizations related to data science, AI, computer science, or business analytics.
• Prior internships/full-time roles in an operational, data, or technical role, especially where you were involved in process improvement or automation.
• Familiarity with Retool, Salesforce, Hex, and Looker.

We kindly ask that all applications be submitted in English to be considered.

 * Must be based in São Paulo, Brazil

Customer Experience at Brex

Customer Experience is where the Brex brand meets the real world. Our team directly impacts customer growth and retention, delivering fast, personal support while surfacing insights that shape product and policy. We operate with urgency, empathy, and precision — helping customers succeed while influencing how Brex evolves. If you love solving meaningful problems for ambitious customers, CX is where you’ll thrive.

What you’ll do

At Brex we deeply value high quality customer experience and view it as necessary to our success. As a Support Specialist I for Brex, your goal is to make our customers happy and productive, to work collaboratively with Sales, Product, and Engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Where you’ll work

This role will be fully remote and based in Vancouver BC.

Responsibilities

• Effectively resolve customer inquiries in a considerate and timely manner via, email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency
• Compose thoughtful, personalized responses for a variety of customer requests
• Triage incoming requests and spot trends in customer issues to flag for the rest of the team
• Identify, reproduce, and document bugs for the Engineering teams
• Make active contributions to help achieve team goals and successes
• Contribute to the ongoing learning and success of your team and the company by sharing knowledge through mentorship and collaboration, and by aiding in documentation

Requirements

• This role is required to be located within the greater Vancouver area
• Must be able to start July 13th, 2026
• Passionate about customer support and about the role it plays in making a customer-centric team successful
• Ability to communicate technical problems in a clear and tactful way
• Strong verbal and written communication skills
• Empathy, diplomacy, tact, and poise under pressure when working through customer issues
• Comfort with and enthusiasm for using AI tools in a customer support environment

Bonus points

• Bachelor's degree
• FinTech experience
• Prior experience in a customer-facing role, ideally in a support function 
• Experience with AI-powered customer service tools
• Currently hold or have recently held a Series 7 and/or 63 securities license
• Willingness to work overtime

Compensation

The expected pay range for this role is $23-$25 per hour.  However, the starting hourly pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. This pay range reflects a standard work week, however, as an hourly employee if you exceed these hours, you will be paid overtime. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Customer Experience at Brex

Customer Experience is where the Brex brand meets the real world. Our team directly impacts customer growth and retention, delivering fast, personal support while surfacing insights that shape product and policy. We operate with urgency, empathy, and precision — helping customers succeed while influencing how Brex evolves. If you love solving meaningful problems for ambitious customers, CX is where you’ll thrive.

What you’ll do

At Brex we deeply value high quality customer experience and view it as necessary to our success. As a Support Specialist I for Brex, your goal is to make our customers happy and productive, to work collaboratively with Sales, Product, and Engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Where you’ll work

This role will be fully remote and based in Salt Lake City.

Responsibilities

• Effectively resolve customer inquiries in a considerate and timely manner via, email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency
• Compose thoughtful, personalized responses for a variety of customer requests
• Triage incoming requests and spot trends in customer issues to flag for the rest of the team
• Identify, reproduce, and document bugs for the Engineering teams
• Make active contributions to help achieve team goals and successes
• Contribute to the ongoing learning and success of your team and the company by sharing knowledge through mentorship and collaboration, and by aiding in documentation

Requirements

• This role is required to be located within the greater Salt Lake City, UT area
• Must be able to start July 13th, 2026
• Passionate about customer support and about the role it plays in making a customer-centric team successful
• Ability to communicate technical problems in a clear and tactful way
• Strong verbal and written communication skills
• Empathy, diplomacy, tact, and poise under pressure when working through customer issues
• Comfort with and enthusiasm for using AI tools in a customer support environment

Bonus points

• Bachelor's degree
• FinTech experience
• Prior experience in a customer-facing role, ideally in a support function 
• Experience with AI-powered customer service tools
• Currently hold or have recently held a Series 7 and/or 63 securities license
• Willingness to work overtime

Compensation

The expected pay range for this role is $21.00 USD - $23.00 USD per hour.  However, the starting hourly pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. This pay range reflects a standard work week, however, as an hourly employee if you exceed these hours, you will be paid overtime. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.