Braze
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- 新規ビジネスの開拓: クライアントにアプローチし、Value Selling を実践しながら契約の締結を目指します。BDR チームと連携しながら、潜在的な顧客の特定からアプローチ、商談、契約締結までのプロセスを一貫して担当します。
- 市場開拓と戦略の策定: 日本市場における Braze のブランド認知を高め、ターゲットとなる企業リストを作成・管理し、営業戦略を策定します。市場トレンドを分析し、最適な営業戦略を立案・実行します。
- 関係構築と顧客管理: 顧客との長期的な関係を構築し、顧客のニーズを深く理解することで、信頼関係を築きます。
- 部門連携: マーケティングチームやプリセールス、カスタマーサクセスなど幅広い部門と連携し、「One Team」として営業活動をリードします。
- レポーティングと成果の分析: 営業活動の進捗を追跡し、成果を分析します。定期的に報告書を作成し、戦略の調整や改善策を提案します。
WHAT YOU HAVE
- Saas 営業の経験と実績: Enterprise の領域において、様々な業界、業種のお客様と関係性を築き、課題を聞き出しながら、深い知識とスキルを持ってバリューセリングのアプローチを実践してきたご経験。また複雑なセールスサイクルを管理し、数字達成への強い意欲を持ち、営業目標に対して逆算し、必要なアクティビティを実直に、諦めずに実行 / クローズした実績。
- テリトリープランニングとアカウントプランニング: 効果的なテリトリープランニングとアカウントプランニングの経験があり、ターゲット市場を戦略的に管理する能力。
- 優れたコミュニケーションスキル: 卓越した口頭および書面でのプレゼンテーションスキルを持ち、ステークホルダーやクライアントとの効果的なコミュニケーションスキル。
- CRM システムの使用経験: Salesforce.com CRM またはその他の CRM ツールを使用して営業パイプラインを管理した経験。(営業プロセスを効率的に管理し、成果を上げる能力)
- 新しいクラウドアプリやツールへの迅速な適応能力: 新しい技術やツールに対して迅速に適応し、効果的に活用する能力。
- デジタルおよびアプリケーショントレンドの最新情報への興味や好奇心: 特にモバイル領域におけるデジタルおよびアプリケーショントレンドについて常に最近の情報をキャッチしようという姿勢をお持ちの方。
- （プラス要素) スタートアップ企業での経験: 画一的な手法がない中、自分で試行錯誤し、成果を上げてきた経験をお持ちの方、大歓迎です。
ご興味お持ちいただけましたら、全てが当てはまらなかったとしても、お気軽にご応募ください。Casual Chat からお気軽に受け付けています。
WHAT WE OFFER
様々なライフステージをサポートする包括的な福利厚生からハイブリットワークまで、仕事と私生活のバランスをとるために必要なものを提供しています。
- 長期的な資産形成
- 競争力のある報酬
- 401K / 企業型確定拠出年金
- 従業員株式購入制度 (ESPP)
- Financial Coaching を受ける機会
- キャリア構築 / 育成サポート
- 学習費用補助制度
- Development / Coaching / カウンセリングなどを受ける機会
- 個人、チーム、ビジネスの成長とともに創出されるキャリアパス
- その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス
- 健康 / 家族サポート
- 医療費用補助
- 休暇制度
- Fertility & Family Forming Support
- チームビルディングの機会
- Volunteer Activity
- Braze 内で支援コミュニティを構築する従業員リソースグループ
- 毎週水曜日の Office Lunch Offering
- 他部署とのランチ会
- Referral Program
- その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。
- その他
- WorkStyling 全拠点アクセス
- オフィスの Drinks & Snacks
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As a Braze Customer Success Manager you will work closely with some of the most innovative brands in Japan to help them realize value from their investment in Braze.
- Own client renewals, retention and net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic and technical guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
WHO YOU ARE
- You are passionate about customer success and find satisfaction in helping your customers achieve great things.
- You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams.
- You are an excellent communicator with exemplary written and verbal communication skills (Japanese), business proficient English, coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with companies of all sizes who want to elevate their customer experiences
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc)
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.
This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.
This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.
- Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
- Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.
- Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE:
- People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.
- You’re known for being a “team player.” We just can’t emphasize this enough.
- You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).
- You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.
- Language Proficiency: Business-level Japanese and conversational English are required.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- 顧客のTTV(Time to Value)を最大化するために、製品機能に関する問い合わせや顧客導入の技術的な側面を促進し、サポートする。
- Braze利用における効率性と価値を提供するために、日々の技術的な問い合わせや要望をサポートする。
- 顧客のプロダクトチームとエンジニアリングチームが、可能な限り独立して効率的に作業し、Brazeを利用できるように支援する。
- 顧客や社内チームとコミュニケーションをとり、製品や導入スケジュールについて説明する。
- 技術要件、スケジュール、目標/指標、顧客とのやり取りを記録する
- 製品のユースケースの検証、および製品発売のための技術的な実現可能性の確認。
- 技術的な懸念や問題に対応し、スムーズな導入を実現する。
- 顧客のマーケティング、製品、エンジニアリングチームと連携し、Brazeを利用する目的と、プラットフォームがお客様の技術スタックにどのように適合するかを理解する。
- オンボーディングマネージャーをサポートし、ユースケースに対する戦術的な対応と戦略的なソリューションを提供し、それらを顧客のための実行可能なステップに変換する。
- 顧客のマーケティング要件に合わせて、顧客とのパートナーシップのもと、技術的および製品的な採用計画や作業範囲の設計に貢献する。
- 効果的かつ効率的なSDKとAPIの統合、およびBrazeを使用したキャンペーン全体の展開を達成するために、新規顧客をサポートする。 マーケティング、製品、および技術に焦点を当てたワークショップを設計、提供し、顧客のニーズを満たし、期待以上の成果を上げる。
- オンラインとオンサイトの両方で、顧客へ効率的にイネーブルメント・トレーニングとワークショップを提供する。
- ツール導入や継続的なキャンペーン展開プロセスにおいて、顧客から報告された技術的な問題のトラブルシューティングと解決策の提供。
- 機能的な製品や技術的なユースケースに関する日々のニーズや対応に取り組むことで、より幅広いカスタマーサクセス組織へのサポートを提供する。
WHAT YOU HAVE
- デジタルマーケティング、モバイルアプリ開発、Webサイトの構築、テクニカルサポート、カスタマーサクセスプロフェッショナルなど、エンタープライズ/ストラテジックアカウントでの5年以上の関連業務の経験（入社時にすべての経験を満たしている必要はない）
- 優れたコミュニケーション能力
- 英語力（最低限ドキュメントが理解でき、GlobalTeamとのSlackでのコミュニケーションができるレベル）
- エンジニアスキル（2-3年の開発者経験：言語は問わない）
- 以下のうち2つ以上の製品知識と技術的な専門知識をお持ちの方
- SaaS
- デジタルマーケティング
- モバイルアプリ開発
- Webサイトの構築
- APIの開発
- プログラミング
- 顧客との文書および口頭でのコミュニケーションにおいて、丁寧かつ的確に対応できる方。
- チームプレーヤー
- 問題解決能力があり、知的好奇心が旺盛な方
- 自分の仕事について、またそれが他人にどのような影響を与えるかについて、より深く学ぶことに機会と成長を見いだせる方
- 顧客満足度に寄与するホスピタリティ
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze