Your Mission (Key Responsibilities)

The Cisco EA Sales Specialist will drive software-led growth by originating, shaping, and closing Cisco Enterprise Agreement opportunities across our client base. You will lead commercial strategy, financial modelling, and deal structuring to articulate and deliver the value of EAs, while providing subject-matter expertise that simplifies licensing and accelerates time-to-value for customers. Working with Account Managers, technical teams, and Cisco, you will own the end-to-end EA sales motion from early engagement and proposal, through negotiation to signature.

What you’ll be doing

Sales & Opportunity Leadership

• Working with account managers and our customers, you will create, qualify, and progress a pipeline of Cisco EA opportunities across Networking, Security, Collaboration, Data Centre, and Observability.
• Analyse boxxe and Cisco provided data to find opportunities in the current install base.
• Engage early to shape buying strategy, consolidate SKUs, and position commercial value (TCO/ROI) aligned to business outcomes.
• Own scoping, pricing, and proposal creation in CCW/EAWS; lead negotiations to closure with clear win plans and close plans.
• Drive upsell/cross-sell, multi-architecture expansions, and co-terming to maximise ARR and margin.
• Drive NRR growth in all existing accounts.

Customer Engagement

• Run EA discovery sessions, value workshops, and roadmap reviews to simplify licensing and communicate outcomes.
• Act as the primary point of contact for EA queries, tenders, and commercials; ensure smooth handoff to Customer Success for adoption.
• Support renewals and true-ups with proactive consumption insights to secure timely, right-sized renewals.

Commercial Structuring & Governance

• Build financial models (baseline vs. EA, consolidation, migration scenarios) and articulate business cases for decision-makers.
• Leverage Cisco programs, incentives, and deal mechanics to optimise price, rebates, and profitability.
• Ensure clean operational handover: accurate BoMs, entitlements, and documented assumptions for onboarding.

Internal & Vendor Collaboration

• Partner with Account Managers and Solution Architects to align EA architectures with customer requirements.
• Coordinate with Cisco (PSS, BDMs, specialists) on co-sell motions, approvals, and escalations.
• Enable the field through playbooks and training.

Reporting & Forecasting

• Collaborate with Sales to maintain accurate pipeline, forecasts, and key metrics (ARR, NRR, ACV, margin) in CRM; track deal risks and next actions.
• Collaborate with Customer Success to ensure consumption and entitlement insights that inform renewal timing, true-ups, and expansion plays are delivered in a timely fashion.

Cisco EA Lifecycle Management

• Manage the sales lifecycle of Cisco Enterprise Agreements, including, renewals, amendments, expansions, and true‑ups.

• Validate EA BoMs, pricing structures, product families, and licensing alignment.
• Respond to customer inquiries and support internal teams with EA‑related questions.

Cross‑Functional Collaboration

• Work with Sales, Operations, Finance, Customer Success, and Engineering teams to ensure seamless EA delivery.
• Participate in customer and internal meetings to provide EA expertise, usage insights, and renewal guidance.
• Support Customer Success initiatives and understand end‑to‑end operational workflows impacting service quality.

Tools & Systems

• Extensive use of Cisco and internal systems:
• Cisco CCW / CCWR, EAWS (Enterprise Agreement Workspace), Smart Accounts & Virtual Accounts, Software Central, Cisco Ready.
• Internal CRM/ERP for pipeline, forecasting, quotes, and approvals.
• Vendor incentive/partner portals to leverage promotions, rebates, and funding.

Requirements

Experience

• Proven experience selling and structuring Cisco Enterprise Agreements within a partner, reseller, vendor, or distribution environment.
• Hands-on expertise with Cisco licensing programs and tooling: CCW, EAWS, Smart Accounts, Cisco Ready, and Software Central.
• Strong commercial acumen: financial modelling (TCO/ROI), pricing, margin/discount management, and deal qualification (MEDDICC or similar).
• Track record of closing multi-architecture software deals and driving renewals/expansions (ARR and NRR growth).
• Ability to translate technical architectures into clear business outcomes for senior stakeholders.

Preferred Skills

• Awareness of Cisco Customer Experience (CX) motions and adoption plays tied to EA value realisation.
• Data analytics to discover opportunities in existing accounts.
• Understanding of Cisco partner programs, incentives, and funding mechanisms.
• Exposure to other enterprise licensing frameworks (e.g., Microsoft, VMware, Fortinet) and competitive positioning.

Soft Skills & Personal Attributes

• Consultative communicator with strong presentation, good negotiation skills and a focus on customer outcomes.
• Collaborative team player able to influence cross-functional stakeholders and executive sponsors.
• Proactive, self-motivated, and outcome-oriented with high attention to detail and pace.

Key Responsibilities

The Hybrid Infrastructure Business Manager will be accountable for the strategic development of their allocated Partners, specifically focused on hybrid cloud technologies. They will be responsible for creating business plans to ensure growth and development of that technology. They will need to align their Partners with boxxe’s tech strategy and collaborate with all stakeholders within boxxe and the Partner. They will be responsible for ensuring the Partners are as profitable as possible and we hold the highest accreditation level available. They will be an advocate of their managed technologies by promoting these within our sales and technical teams. They will also require an understanding of the market and where the opportunity is for hybrid cloud technologies.

What you’ll be doing

· Managing relationships with your assigned partners; this will include working closely with your counterparts at the designated partners to ensure alignment

· Creating business plans which align with boxxe sales & technical strategy, ensuring these are updated on a regular basis.

· Ensuring we are the highest partner level with your assigned partners; informing the wider business and working with different teams to overcome any obstacles stopping us from achieving this.

· Working with the business to understand the direction we want to go in with your assigned partner and ensuring we have the supporting certifications/specialisations to get us to that goal.

· Ensuring that the Sales Teams are working collaboratively with the rest of the business to deliver the best customer experience when positioning/implementing your partner’s solution.

· Acting as an escalation for any complex partner issues/queries.

· Keeping a close eye on the Partner revenue and GP numbers with an aim to grow your Partners on an annual basis. Providing feedback to the Hybrid Cloud Technology Lead on any challenges and risks that affect your Partner growth.

· Organise and host partner meetings / enablement / collaboration sessions in a hybrid form.

· On occasion you will travel to partner events to represent boxxe; – you will be asked to provide feedback to the business, any outcomes and business value these events provide.

· You will be required to learn and specialise in your partners’ technology.

· You will have to work closely with Partner Marketing Specialist to create marketing campaigns, create customer beneficial events, submitting for partner awards, managing, and tracking partner MDF and rebates.

What experience we think you’ll need:

· Great social skills: ability to work collaboratively with different teams

· Ability to communicate clearly and accurately at all levels

· Knowledge of the IT industry

· Passionate and driven individual who is confident to speak up and offer feedback to drive better outcomes.

· Great time management and organisation skills

· Excellent attention to detail

· Ability to work flexibly and to travel within the UK to partner sites when required

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

How you’ll fit in to the big picture

Your main responsibility will be to engage with prospective and existing customers and shape relevant Public Sector specific services. You’ll also promote boxxe's expertise and capability within software and hardware solutions. Being responsible for the end to end sales cycle, you’ll take warm inbound leads and grow existing accounts by building strong relationships with key stakeholders in the digital transformation teams in our customers.

What you’ll be doing

• Engaging new and existing customers with boxxe's message and vision
• Nurturing leads into opportunities and booked business
• Understanding the transformational requirements of your customers
• Building relationships with new and prospective clients
• Continuing to grow your technology knowledge and skills
• Developing enhanced Public Sector intelligence
• Be a strategic guide for your customers future digital transformation
• Collaborating with your co-workers and suppliers

What experience we think you’ll need

• Demonstrated success in sales within the technology or solution selling domain
• Proven track record of selling in to the Public Sector (Healthcare, Education, Justice & Blue Light, Local OR Central Government)
• Collaborative mindset, thriving in a high-achieving sales team
• Motivated and eager to delve into and learn about technology
• Driven by the ambition to overcome barriers and consistently surpass targets
• Enjoy working in a fast-paced constantly changing environment
• Resilience and a belief that mistakes and losses are learning opportunities
• Openness, honesty and an entrepreneurial approach