Advisory Services Enterprise Architect

As a Boomi Enterprise Architect, you will be a dedicated strategic trusted advisor to your assigned accounts.  This role will require you to deeply partner with your customers, strategically planning the enablement of Boomi platform solutions to deliver business outcomes throughout all phases of their journey.

What you’ll do:

• Help customers understand their usage of the Boomi platform and how it supports their business
• Review customer implementations in contrast to industry reference architectures and peer organisations to help them understand where there are opportunities to better leverage the Boomi platform 
• Help customers plan future initiatives to further adopt the Boomi platform in support of their business and IT initiatives
• Explain at a high level to customer stakeholders Boomi platform architecture, features and the value they provide
• Conduct maturity assessments with customers to identify where they can improve how they develop and deploy Boomi solutions
• Work with internal account teams and technical resources to ensure Boomi has an understanding of the customers business strategies and technology needs
• Develop and deliver actionable architecture artifacts to guide and support Customers digital technology decisions in full alignment with the execution of their business strategy.

The experience you bring:

• Previous experience in an Enterprise Architect role with a focus on integration, API and AI
• Strong influencing skills
• Ability to communicate effectively with technical, IT leadership and business stakeholders
• Experience across multiple IT disciplines, such as business solutions, data management and analytics, solution architecture, application development, integration development, master data management and/or IT operations
• Knowledge of industry operating models such as finance, food and beverage, energy, manufacturing, logistics, telecommunications
• Implementation experience with leading enterprise business solutions including ERP, CRM, HRIS, Service Management, WMS and TMS.
• A solid understanding of integration platforms, capabilities and design patterns including API, MFT, Event and messaging
• Experience with data management solutions and in particular master data management and data synchronisation (ETL)
• Understanding of API management solutions
• Understanding of AI technology stacks, ability to identify AI use cases and communicate the value of AI solutions to business and IT stakeholders
• Experienced with enterprise architecture modelling methodologies such as TOGAF
• Understanding of ITIL, certifications highly regarded
• Understanding of software development lifecycles with exposure to CI/CD and automation highly regarded
• Understanding of project management methodologies. Certifications with Prince or PMBOK highly regarded
• Understanding of monitoring and observability tools. Experience with products such as New Relic, Data Dog, Splunk, Cloudwatch highly regarded
• Natural ability to understand, translate and communicate complex business and technical matters to both management and technical audiences
• Strong active listening and empathy skills
• Polished, persistent and influential communicator
• Self-starter, flexible approach and entrepreneurial mindset
• Passion for technology and thrive in a dynamic environment of continuous improvement and innovation

Bonus points if you have:

• Multi-Lingual

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About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

Join us as a Boomi Renewals Representative on our Renewals team in Sydney to do the best work of your career and make a profound social impact.

Key Responsibilities

• Build and maintain strong customer relationships to effectively drive optimal renewal rates
• Prepare, process and track renewal Opportunities and Quotes and contracts, ensuring accuracy in Salesforce
• Drive, forecast and secure on-time renewals to meet or exceed revenue and retention targets, including price increases and multi-year contracts
• Partner with the Account Team (CSM and Account Manager) to assess account health, address customer issues, and identify renewal-driven upsell opportunities
• Work closely with the Account Team along with Finance, Legal and Operations to ensure a smooth renewal process

Essential Requirements

• Prior experience working in Renewals, Account Management, Operations or Customer Success role within Software or Technology Sales
• Experience using Salesforce.com
• Attention to detail and processes are imperative; Team Player with collaborative mindset
• Track record of over-achieving goals/quota in past positions
• Strong math, written and verbal communications skills

Preferable

• Software sales experience in software-as-a-service (SaaS)

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. 

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.

How You'll Make An Impact

In this role, you will focus on acquiring new customers in the Corporate segment. You will work with new and prospective customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

What You'll Do

● Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
● Utilize strategic probing to identify, evaluate, design, and propose business solutions
● Design appropriate post-sale implementation plans
● Analyze multiple market factors to both anticipate and identify customer problems/needs
and recommends appropriate solution
● Engage cross-functional resources in order to achieve goals and meet customer needs
● Develop and implement account plans that drive the attainment of critical business objectives
● Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

The Experience You Bring
● Bachelor’s degree or equivalent experience
● 4+ years experience in relationship selling
● MEDDPICC sales methodology experience preferred
● Accurately forecast future sales
● Execute on pipeline and bookings growth strategies
● Track & report on critical sales and account metrics

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can
prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the
perfect fit!

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Principal AI Field Architect

Hiring Profile: Primarily for senior external hires with extensive enterprise architecture and C-level engagement experience. Also a potential career path for top-performing internal solutions consultants who have demonstrated exceptional strategic vision and leadership.

How You’ll Make An Impact

We are seeking a seasoned Principal AI Field Architect to join our elite global team at the forefront of enterprise AI transformation. In this highly strategic role, you will serve as the lead technical visionary for our most critical enterprise engagements. You will operate at the intersection of strategy, architecture, and execution, working with C-level stakeholders to shape long-term AI roadmaps while also mentoring field teams on our "Find, Prove, Deliver" GTM model.

What You’ll Do

• Drive C-Suite Engagement: Establish and grow trusted relationships with C-level stakeholders (CIO, CTO, CDO), leading executive visioning sessions and innovation workshops to shape long-term AI adoption roadmaps.

• Architect Flagship Solutions: Lead discovery and technical design for our most complex, high-stakes enterprise accounts, architecting robust, scalable solutions that may require net-new agentic processes.

• Govern the Solution Lifecycle: Serve as the ultimate technical authority throughout strategic customer engagements, from initial vision-setting with the AI Expert SC to overseeing the successful delivery by the Forward Deployed Engineer.

• Influence Product and GTM Strategy: Collaborate closely with product and engineering teams to relay field insights, identify gaps in our prebuilt agent inventory, and influence the product roadmap based on strategic customer needs.

• Mentor and Scale Field Teams: Act as a thought leader within the organization, mentoring Solutions Consultants and Forward Deployed Engineers and helping to evolve and refine our AI solution delivery best practices.

The Experience You Bring

• 10+ years in enterprise architecture, strategic consulting, or systems integration roles.

• Proven success leading technical engagements with Fortune 1000 enterprises, from discovery through delivery, especially in high-stakes or regulated environments.

• Executive communication skills, with a demonstrated ability to influence C-suite stakeholders and align autonomous AI capabilities with real business problems.

• Deep expertise in designing and delivering complex, scalable AI-enabled solutions, including hands-on experience with agent frameworks like LangChain, AutoGPT, or CrewAI.

• Extensive experience with enterprise integration technologies (APIs, ESBs, iPaaS) and a deep understanding of data pipelines, governance, observability, and secure AI deployment patterns.

• Strategic presence with the ability to lead engagements independently, operate across functions, and thrive in ambiguous enterprise environments.

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