Road Map:  

The Enterprise Account Manager role is a critical customer-facing role within the Fleetworthy Sales Team which partners with our key clients on fleet strategy, optimization, and growth opportunities. As a trusted advisor, the Account Manager is responsible for driving solutions and a superior customer experience in alignment with our Customer Success Team to cultivate strong relationships across fleet functions and roles. Our goal is to establish a referenceable customer base through raving fans that are maximizing the value of all that Fleetworthy has to offer!   

What Your Ride Will Look Like:  

• Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling by being inquisitive, understanding the customers’ needs, and applying a partner-based approach to sales   

• Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base   

• Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value   

• Ownership of customer engagement including customer upsell/cross-sell and renewals   

• Establish, manage, and grow value-based relationships though exceptional communication and follow through to ensure customer satisfaction, resulting in high customer retention   

• Serve as voice of the customer to prioritize feature requests and platform improvements during product discussions to improve our business solutions using the customer feedback loop   

• Responsible for account growth, upsell and cross-sell, and renewals. 

• Educate clients on new features, assist with extending their utilization, obtain customer feedback regarding new features/capabilities and overall satisfaction through customer surveys, interviews, and focus groups.   

• Actively drive customer references and case studies  

• The desire to exceed expectations   

Show Off What You Have:  

• 5 to 7 years of experience with a proven ability to produce in an enterprise role.  

• Ability to navigate complex sales with stakeholders across executive, management, and operational roles. 

• Excellent interpersonal skills with the ability to effectively collaborate with internal and external stakeholders   

• Customer-first mindset   

• Ability to understand customers’ needs, manage client expectations, and connect value on a consistent basis through a thorough understanding of our strategies and solutions. 

• Strong work ethic and ability to manage high levels of volume across multiple customers and projects, with varying degrees of priorities, while fostering retention and loyalty in a fast-paced environment   

• PowerPoint, Word, and Excel skills are a plus   

• Salesforce or other CRM platform experience preferred   

• Excellent verbal and written communication skills   

• Ability to leverage your creativity, intellect, and results-oriented attitude   

• Prospects, qualifies and generates sales to achieve monthly/quarterly sales quotas. Research and contact prospects to identify key contacts, qualify, and drive leads through the sales pipeline.
• Engages prospects through consultative sales practices & programs identified by Sales Management.
• Identifies and closes additional purchases of products and services.
• Works closely with Customer Services.
• Engages in technical discussions with potential clients through demonstrations and presentations.
• Remains knowledgeable and up-to-date on changes and developments in Fleetworthy's scope of business.
• Keeps management informed of all activity, including timely preparation of reports.
• Knowledgeable on Fleetworthy products and services as well as customer needs and requirements.
• Team with other associated sources where opportunity may exist to build a

• 2+ years of B2B experience with inside sales preferably selling Saas
• Proven track record of successful phone sales
• Excellent verbal and written communication skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize and manage time
• Persistence
• Technology expertise; CRM systems, MS Office products
• Excellent interpersonal and customer service skills
• Ability to work independently as well as in a team
• Ability to travel +/- 20%
• Associate degree; bachelor's preferred
• Consistently demonstrate Fleetworthy Values and Competencies

Job Purpose

We are seeking a motivated Intern to join our Finance team and gain hands-on experience supporting critical operational processes. This internship is designed to provide exposure to financial systems, customer interactions, and data management while contributing to meaningful projects that drive efficiency and accuracy within our organization.

What You’ll Do

• Manage and update automated customer notes within our billing system.
• Communicate with clients regarding expiring or expired methods of payment (MOPs).
• Prepare and process customer account closure requests.
• Compile, organize, and review “at-risk” client data for Finance leadership.
• Assist with ad hoc financial projects and reporting initiatives as needed.
• Collaborate with team members across Finance and Customer Success to ensure smooth operations.

What You’ll Bring 

• Alignment with Fleetworthy Core Competencies and Values (People First, Trust, Every Trip Matters, etc.).
• Strong interpersonal skills with the ability to communicate clearly and professionally over the phone and by email.
• Patience and tact when interacting with customers to ensure a positive experience.
• Excellent organizational and follow-up skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Ability to balance independent work with collaboration in a fast-paced team environment.
• Eagerness to learn, take initiative, and contribute to process improvements.

Why You’ll Love This Internship

• This isn’t just an internship, it’s a launchpad. We’re looking for someone who wants to grow with us, and top performers will be considered for future full-time opportunities as they develop their skills and make an impact.
• Gain hands-on exposure to real-world finance operations and customer account management.
• Work alongside a supportive Finance team invested in your growth.
• Build foundational skills in billing systems, financial data organization, and client communications.
• Opportunity to make an immediate impact while learning how a high-growth SaaS organization operates.

Role Overview  

We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization — solving everyday technical problems, building relationships, and delivering excellent service. 

 Core Responsibilities  

End-User Support & Customer Service 

• Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person. 

• Provide friendly, patient, and professional customer service to end-users at all levels of the organization. 

• Log, track, and resolve incoming help desk tickets in a timely and thorough manner.  

Troubleshooting & Issue Resolution 

• Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations. 

• Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken. 

• Follow established procedures and knowledge base articles to resolve common support requests.  

Equipment & Setup 

• Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees. 

• Support basic account provisioning and access requests under the guidance of senior IT staff.  

Documentation & Knowledge 

• Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources. 

• Follow and help maintain IT procedures and standard operating documentation.  

Other 

• Assist the IT team with day-to-day operational tasks and project support as needed. 

• Execute other duties typical of an entry-level IT support role as assigned.  

Skills & Qualifications 

 Required 

• 0–1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). 

• Basic understanding of Windows and/or Apple operating systems. 

• Strong interpersonal and communication skills — able to explain technical concepts clearly to non-technical users. 

• Eagerness to learn, troubleshoot, and adapt to new technologies. 

• Ability to stay calm and professional under pressure. 

• Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.  

Preferred 

• Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite 

• Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar. 

• CompTIA A+ certification or currently pursuing. 

• Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.  

Ideal Candidate  

A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers — you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development. 

 Compensation  

This role has a salary range between $45,000–$50,000 depending on experience and other determining factors. 

 Application Note  

This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply — if you are passionate about technology and helping people, we want to hear from you. 

Under general supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquires, and problem solving to reach the best possible outcome keeping both customer satisfaction and organization in mind. 

Job Duties

• Responds in a timely manner to all communications from assigned clients.
• Maintains a positive and reliable relationship with their assigned clients.
• Addresses and resolves customers inquires, problems and complaints regarding products and services. Works with the appropriate team members and management on effective resolutions. 
• Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. 
• Stays apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible. 
• Maintains confidentiality on all personally identifiable information (PII) and related matters. Follows appropriate policies and communication channels to maintain privacy. 
• Communicates and shares job knowledge to others, contributes to a positive team dynamic and inter-departmental success. 
• Performs other duties as assigned or requested based on skill set. 
• Maintains a consistent schedule/presence both with availability for clients and in participating in team or company activities. 

Experience

• High School diploma with one year of customer service experience preferred. 
• Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented. 
• Ability to exercise independent judgement with respect to matters of significance. 
• Must be able to multi-task and be comfortable working with a  variety of personalities including clients and co-workers. 
• Knowledge with Microsoft Office suite including Outlook 365, Word, and Excel.
• Ability to learn, understand and utilize the company and department systems.
• Openness to various processes and procedures, changing regulations and fluctuating expectations depending on element of task required. 
• Ability to sit at desk for extended periods of time, proficient typing skills, engaging with virtual screen as primary function of daily work. 

Work Location

• In office. This is not a remote position. 

What's in it for you?

• An amazing benefits package so you can rest assured your needs are taken care of.
• Paid time off so you can have time to relax and experience a healthy work-life balance.
• Monday to Friday schedule with regular hours.

About the Role 

We’re looking for a highly motivated, analytical Sales Operations Specialist to join our growing team. This role sits within Revenue Operations and partners closely with Sales, Sales Enablement, Marketing, IT, Finance, and Customer Experience to improve operational efficiency, strengthen data integrity, and scale our revenue systems. You’ll be a hands-on Salesforce power user/admin who also loves connecting systems, improving processes, and applying automation/AI to help teams sell smarter. 

This is an ideal role for someone who is detail-oriented, curious, and eager to build best-in-class workflows and reporting across a modern GTM tech stack. 

What You’ll Do  

Lead CRM Data Hygiene & Governance 

• Drive ongoing data hygiene efforts including de-duplication, enrichment, lifecycle management, and compliance. 
• Establish and maintain data standards, field definitions, and operational guardrails in partnership with cross-functional teams. 
• Ensure pricing, products, and contract-related records are accurate and accessible for leadership. 

Drive CRM, Automation, and AI Improvements that Move the Needle 

• Support Salesforce workflows, automations, and user experiences that increase seller productivity and data quality. 
• Identify high-impact opportunities for AI-enabled enhancements (e.g., routing, enrichment, activity capture, pipeline hygiene, forecasting support). 
• Partner with stakeholders to translate business needs into scalable system solutions. 
• Support integration troubleshooting, monitoring, and documentation to ensure reliable data flow and clean handoffs between systems. 

Build Reporting, Insights, and Operational Confidence 

• Create and enhance Salesforce reports and dashboards to support pipeline visibility, activity tracking, funnel performance, and operational KPIs. 
• Support BI workflows and stakeholder reporting needs (e.g., Power BI). 
• Collaborate with data teams on data transformations/queries as needed (SQL-heavy environment). 

Project & Change Management + Enablement Partnership 

• Drive planning, prioritization, and delivery of RevOps system projects and enhancements. 
• Partner with Sales Enablement to monitor adoption, launch improvements, and deliver training and communications. 
• Build and maintain process documentation, tool training materials, and integration documentation. 
• Support user onboarding/offboarding across the revenue tech stack and maintain internal knowledge articles. 

Additional Revenue Operations Support 

• Maintain pricing and contract records in Salesforce and systems like LinkSquares (and/or DocuSign). 
• Perform other Revenue Operations and data-related tasks as needed.  

What You’ll Bring (Requirements) 

• 3+ years in a Revenue Operations / Sales Operations function with a focus on systems, process, and business operations. 
• Salesforce Administrator experience (3+ years) including configuration, customization, automations/flows, reports, dashboards, and security/access fundamentals. 
• 1 to 3 years of experience using AI tools (Clay, ChatGPT/Claude) to automate go to market tasks and build agentic workflows.
• Strong working knowledge of Salesforce Sales Cloud (bonus for Revenue Cloud and/or Service Cloud). 
• Strong working knowledge of SQL (comfort writing queries to validate, troubleshoot, and analyze GTM data). 
• Strong proficiency with Excel (advanced formulas, pivot tables, data visualization). 
• Experience supporting and/or owning system integrations (APIs, middleware concepts, data mapping, sync behavior, error handling). 
• Experience with BI and reporting tools such as Power BI (or equivalent). 
• Strong project management skills: scoping, prioritization, documentation, stakeholder alignment, and execution. 
• Excellent interpersonal and communication skills, able to explain technical concepts to non-technical stakeholders. 
• Ability to thrive in a fast-paced environment with multiple priorities and evolving requirements. 
• A builder mindset: curiosity, strong ownership, and a passion for learning new technologies.  

Preferred Qualifications (Nice-to-Have) 

• Experience with Databricks (or modern data platforms/warehouses). 
• Experience with SOQL tooling and admin accelerators (e.g., Salesforce Inspector, Workbench, AppExchange tools). 
• Familiarity with data enrichment and routing best practices.  

What Success Looks Like 

• Salesforce is trusted: cleaner data, fewer duplicates, consistent definitions, and better governance. 
• The revenue tech stack “just works”: integrations are stable, documented, and easy to troubleshoot. 
• Sellers and leaders have clear visibility: dashboards and reporting are adopted and actionable. 

What Your Journey Will Look Like: 

As a Data Entry, you’ll play a key role in supporting operational excellence by accurately processing parking citations and violations for both fleet and private customers. Your precision and efficiency will directly impact customer satisfaction and timely issue resolution. 

What You’ll Do: 

• Process high volumes of parking citations and violations by entering data into internal and municipal systems 

• Review records for accuracy and completeness before submission 

• Ensure all processing deadlines are met to maintain timely service delivery 

• Collaborate with internal teams, city agencies, and customers to clarify or resolve discrepancies 

• Maintain organized records (digital and/or physical) in alignment with company standards 

• Follow documented procedures to ensure accuracy, compliance, and data privacy 

• Participate in ongoing process improvement initiatives 

What You’ll Need: 

• High school diploma or equivalent required; associate degree preferred 

• 1+ year of experience in data entry, administrative, or clerical support 

• Strong attention to detail with a focus on accuracy 

• Self-starter with the ability to work independently and manage repetitive tasks efficiently 

• Comfortable using Microsoft Office tools, especially Excel and Word 

• Exceptional organizational and time management skills 

• Experience with municipal or transportation data is a plus 

Where You’ll Work: 

This role is based onsite in our Metuchen, NJ office. Standard hours are Monday through Friday, 7:30 AM – 3:30 PM. Must be able to sit for extended periods and maintain focus on detailed data entry tasks. 

Compensation:

$40,000 to $50,000 USD Yearly 

The Manager of Shared Services Operations leads a high-impact team responsible for centralized operational functions that support Implementation, Services, and Compliance across the organization. This role owns end-to-end workflows for mail processing, driver and asset data management, system configuration builds, document imaging, and cross-functional operational support. 

This leader ensures accuracy, scalability, compliance, and continuous improvement across a function processing tens of thousands of documents annually and resolving 10,000+ tickets per year, while serving as a critical backbone to client onboarding and ongoing service delivery   

Key Responsibilities 

People & Team Leadership 

• Lead, coach, and develop the Shared Services team, including workload prioritization, performance management, and career development 

• Establish clear operating rhythms, SLAs, and accountability across a high-volume transactional environment 

• Foster a culture of quality, ownership, and continuous improvement 

Operational Ownership 

• Own centralized operational services including: 

• Mail room intake, scanning, Salesforce cataloging, and distribution 

• Driver data management (document imports, qualification files, status updates) 

• Asset data management (registrations, title retention, asset status lifecycle) 

• Physical document warehousing and retention processes 

• Ensure accuracy, completeness, and compliance across all document and data workflows 

Implementation & Services Support 

• Partner closely with Implementation and Services teams to support: 

• Job class builds and tracked document settings 

• Driver and asset list imports 

• EFleet form builds and updates 

• Client manuals and sample file reviews 

• Act as an escalation point for complex or high-risk cases impacting go-live or client operations 

Systems & Process Excellence 

• Oversee work executed in CPSuite, Salesforce, JIRA, and document imaging systems 

• Identify process gaps, automation opportunities, and efficiency improvements 

• Standardize workflows and documentation to enable scale and consistency 

Compliance & Risk Management 

• Ensure proper handling and retention of sensitive data (PII, driver records, titles, POAs) 

• Maintain audit-ready processes for document storage, release, and lifecycle management 

• Partner with Legal, Compliance, and Security as needed 

Cross-Functional Collaboration 

• Serve as a trusted operational partner across Implementation, Services, Fuel Tax, and Product teams 

• Provide operational insights, metrics, and recommendations to leadership  

Qualifications 

Required 

• 2+ years of experience in operations, shared services, or process-driven environments 

• Strong process design, documentation, and continuous improvement mindset 

• Comfort working across multiple systems and workflows simultaneously 

Preferred 

• Familiarity with Salesforce, JIRA, or similar workflow/ticketing systems 

Road Map  

The Principal Software Engineer is a senior technical leader embedded in our agile development organization, driving the architecture and delivery of our next-gen compliance platform. This is a hands-on leadership role — you will own technical direction, mentor and lead a team of 3–4 developers, and contribute meaningfully at the individual contributor level. The ideal candidate brings 10–15+ years of full-stack experience, thrives in fast-paced and sometimes ambiguous environments, and has a track record of leading distributed, multi-timezone teams. 

You will be expected to think beyond your immediate team. As a member of our Team Leads Team, you will collaborate cross-functionally with other engineering leaders, share learnings, and help shape engineering culture and practice across the broader organization. 

What Your Ride Will Look Like  

Technical Leadership 

• Architect, write, and maintain reusable, testable, and efficient code (Clean Code / SOLID principles). 

• Design and implement low-latency, high-availability, and performant applications across the full stack. 

• Lead front-end (Vue/Vuex) and back-end (.NET) development, setting patterns and standards for the team. 

• Own SQL database architecture and query performance across your team’s domains. 

• Drive adoption of microservice and micro front-end architecture best practices. 

• Share in DevOps responsibilities and champion observability tooling and practices. 

• Participate in and often facilitate agile (Scrum/Kanban) ceremonies for your team. 

Team Leadership & People Development 

• Lead, mentor, and grow a team of 3–4 developers, providing technical direction, code review, and career guidance. 

• Navigate ambiguity and fast-changing priorities — helping your team stay focused and effective when requirements shift. 

• Manage and coordinate across multiple time zones, ensuring remote team members are included, unblocked, and aligned. 

• Build and sustain a strong remote team culture through intentional relationship-building, async communication practices, and virtual team rituals. 

• Organize and run effective remote ceremonies — standups, retros, and planning sessions — that create genuine connection and accountability. 

Organizational Influence 

• Team Leads Team — participate actively in this cross-team leadership forum where engineering leads share learnings, align on practices, and collectively influence engineering culture beyond their own teams. 

• Bring insights from your team’s work and challenges to the broader group, and apply lessons from peers back to your team. 

• Help identify and resolve systemic issues — tooling gaps, process bottlenecks, knowledge silos — that affect multiple teams. 

Show Off What You Have  

10+ years of experience required; 15+ years strongly preferred. Experience must span both technical depth and team leadership.  

Leadership & Collaboration (Required) 

• Proven experience leading a team of developers in a remote or hybrid environment 

• Experience managing or collaborating across multiple time zones 

• Strong async communication skills — comfortable with written documentation, structured async workflows, and remote-first practices 

• Ability to operate and deliver in fast-paced, ambiguous environments without loss of quality or team morale 

• Experience facilitating cross-team engineering forums, communities of practice, or similar leadership collaboration 

 Front End 

Development 

• Vue.js 2 or 3 / Vuetify / Vuex / Webpack 

Testing 

• Jest / Vitest 

Tooling 

• VS Code 

Back End 

Development 

• .NET Framework / .NET Core / .NET 7–8 / C# 

• REST API design and implementation 

• Entity Framework (code first and database first) 

• MSSQL / SQL Profiler / Query Tuning 

Testing 

• nUnit / Moq / Autofixture 

Tooling 

• Visual Studio / Rider 

DevOps 

• Azure DevOps CI/CD (required) 

• Github 

• Azure / Windows IIS / Linux Nginx 

Other Tooling 

• Sentry 

• Azure Cloud – App Services / VMs / Azure App Gateway 

• Data Dog / New Relic 

• Log Rocket 

About the Role:

As a member of the Smart Roadside team, your mission will be to create and enhance Drivewyze applications to meet the current and future needs of our customers as part of a talented team of Software Developers, QA, Product Managers, and other internal partners.

As a Senior Software Engineer, you will be involved in maintaining and expanding existing applications, plus design and developing of new applications, building on, and expanding the Drivewyze ecosystem to meet current requirements and addressing future challenges we don’t even know about yet. This includes portal applications, back-end services, APIs, supporting tools, security and architectural changes.

Job Accountabilities:

• Design, architect, develop, code and test applications on our servers and cloud platform. The following tech stacks are currently in use:

• C#, ASP.NET, Microsoft SQL Server, HTML, CSS, JavaScript, and Postgres.

• Elixir, Erlang, and Linux.

• Develop, manage, maintain, and improve web APIs and microservices based on current cloud architecture applicable to the platform.

• Apply industry best practices with your knowledge and expertise to execute an idea from concept to delivery as a member of a collaborative agile team.

• Document design, architecture, and system integrations as required.

• Explore, evaluate, recommend, and implement new technologies to maximize efficiency and effectiveness for new and existing product ideas. 

What you bring:

• Post-secondary education or equivalent experience in Computer Science, computer or electrical engineering or related degree, or a diploma and applicable work experience

• 5+ years previous experience in application development including back-end services, mobile applications, and databases.

• You love solving problems, are motivated and methodical, and have high attention to detail.

• Take pride in consistently writing clean, reliable, and secure code.

• A believer in testing and peer code reviews.

• You support what you build and understand that building applications is more than just writing code. Working with your development team and the support team, you are passionate about ensuring applications continue delivering value long after deployment.

 Job Responsibilities

• Design, develop, and maintain full stack web applications using Python, Django, React and Next.js
• Build and integrate RESTful and GraphQL APIs
• Implement scalable ETL/data transformation workflows using Databricks or similar platforms
• Write efficient and well-structured SQL, and manage PostgreSQL database schemas
• Develop and execute unit tests, and participate in writing integration and end-to-end tests
• Troubleshoot, debug, and resolve complex issues across the stack
• Ensure code quality through automated testing and code reviews
• Collaborate with cross-functional teams to implement features and business logic
• Communicate effectively with both technical and non-technical team members
• Provide guidance to junior developers

Requirements

• Senior level full stack developer
• Good “interactive comms” (speaking live with others) is extremely important for this role!
• Strong proficiency with React and modern JavaScript/TypeScript
• Advanced skills with Python
• Experience with REST API
• Proficient in SQL, PostgreSQL, including schema design and query optimization
• Strong debugging and problem-solving skills
• Experience with unit testing, test-driven development, and using frameworks such as pytest, unittest, or Jest
• Familiarity with cloud-based platform services such as Azure or AWS
• Familiarity with any version control system, e.g. Git, SVN, Mercurial, …
• Familiarity with build pipelines, e.g., GitActions, GitLab, BitBucket, Azure DevOps, …
• Familiarity with any software ticketing system or process, e.g., Jira, Solar, ServiceNow, etc.
• Familiarity with Version control in git-based system (GitHub, GitLab, BitBucket)
• Willingness to spend a significant portion of the onboarding and perhaps ongoing time in a collaborative team programming settings

Preferences

• Experience with frameworks such as Django, flask, fastapi
• GraphQL API design and integration
• Understanding of data pipelines, ETL processes, and tools like Databricks
• Experience with geospatial data and functions (e.g., Geocoding API, H3 grid system, PostGIS)
• Experience with Docker and orchestration tools like Kubernetes

The primary responsibility of the Sr. PAM is to develop and enable the continued growth of Fleetworthy’s strategic partners and resellers. This role will help partners to meet their fullest business potential by creating strategic account plans, driving adoption of key programs (e.g. Referral, reseller, partner) and developing new business areas for partners (e.g., broader fleet, industry & solution coverage, new vertical/geographic market segments etc). They will also support their partners and Fleetworthy’s field sales team in closing large Fleet deals across our product suite (Fleetworthy, Drivewyze, and BestPass) within the assigned territory. They will be seen as strategic business partners and trusted advisors by their partners. 

Day-to-day activities include Partner business development,  driving growth discussions and investments, developing and executing business & marketing plans. A top priority is mentoring and coaching their partners in selling and marketing  Fleetworthy’s solutions, and ultimately moving the partner to self-sufficient sales & delivery.  Another key element of their responsibility will be to coordinate Fleetworthy resources such as executive alignment, engaging Sales and/or Sales Executives, and bringing in marketing expertise, etc. 

Partner Management and Pipeline Creation 

• Manage and grow relationships with large and often complex partners including stakeholder mapping and management and strategic account planning 

• Support partner sales and marketing activities to achieve and exceed targets 

• Responsible for maintaining and growing revenue Assist partners in interacting with prospects in larger sales opportunities to position the value of Fleetworthy & Partner Solutions and Services as supported by ROI, business case development, references, and supporting analyst data 

• Where needed, identify and coordinate Fleetworthy and other partner resources in related areas during the sales cycle to successfully enable partners to close deals in the shortest time/cost possible 

• Provide coaching as needed to partner sales reps to reduce sales cycle and and improve win rate. 

• Complement partner sales activities on large and strategic deals with in person meetings when required 

• Escalate critical deals/customer issues to leadership as required 

• Provide accurate forecasting based on partner pipeline 

• Coordinate demand generation activities of Fleetworthy partners to ensure healthy pipeline ( 

Channel Partner Enablement 

• Provide communication to partner(s) about relevant initiatives and programs (campaign execution, tools, products, price-changes, etc. towards the partner); and ensure execution. 

• Facilitate development and enablement activities within the Partner, covering all relevant areas (Sales, Service, Maintenance, Training & Education…) working together with all necessary subject matter experts. 

• Ensure a smooth and efficient lead-to-cash process for all partners 

Partner Development & Relationship Management 

• Identify opportunities to establish new business areas for the partner and work towards establishing these (e.g. new lines of business, ecosystem for the partner, partner solution validation etc.). 

• Monitor partner’s performance, including partner satisfaction, and develop action plans to correct as necessary. 

• Effectively communicate Fleetworthy sales & support strategy to partners to ensure partners understand the value proposition as well as requirements and obligations. 

• Drive partner readiness to deliver service and support and identify/action retention strategies for potential at risk channel customers. 

Partner Business Planning

• Ensure business alignment with the partner 
• Provide insight on capacity, coverage and capabilities 

• Analyze and leverage business potential using available processes and best practices 

• Create, monitor, review and execute business & marketing plans together with the assigned partner(s) using standard tools and templates. 

• Manage partner pipeline, coverage and reporting (quality, quota pipeline coverage etc.) 

Key Performance Indicators 

• Targets (Variable by Territory) - Subscription Pipeline Development and Partner Revenue Partner Forecasting 

Job Requirements 

• Bachelors Degree Required
• Insurance and compliance experience plus
• Minimum 5 years experience in channel business (Sales, Marketing, Business Dev. or other) 

• Experience managing large complex partners with multiple stakeholders 

• Knowing or having successful experience in multi-channel go-to-market models 

• Ability to articulate and position Fleetworthy Solutions Value Proposition along with Partner ROI at CxO level 

• Knowledge and understanding of Channel dynamics, including solution selling through partners 

• Knowledge of Cloud and/or Business Applications market 

• Ability and willingness to travel. 

Compensation

• $110,000 to $130,000 USD Yearly + Commission 

We are seeking a detail‑oriented, fast‑paced, and relationship‑driven Talent Experience (TX) Specialist to facilitate recruiting and hiring across our organization. This role is responsible for managing multiple open requisitions simultaneously, sourcing quality candidates at scale, and delivering exceptional candidate and hiring‑manager experiences. The ideal candidate thrives in a dynamic environment, is highly organized, and has a passion for matching great people with great opportunities.

Key accountabilities include:

• Manage recruiting for a busy portfolio of open roles across multiple departments with speed, accuracy, and quality.
• Collaborate with hiring managers and Strategic People Partners to understand role requirements and ideal candidate profiles.
• Identify and implement effective recruiting strategies aligned to organizational need.
• Source active and passive candidates using a variety of search methods to build a robust candidate pipeline such as job boards, social platforms, referral networks, community partnerships, hiring fairs, and direct outreach.
• Screen high volumes of applicants daily to identify qualified candidates efficiently.
• Conduct first interviews, assess candidate fit, and move applicants through the hiring pipeline in a timely manner.
• Schedule interviews, assist with interview question preparation and support Hiring Managers through the process.
• Conduct thorough reference checks and facilitate the offer process.
• Foster an exceptional candidate experience, communicating regularly with applicants, providing clear information and setting expectations at each stage.
• Showcase the company’s reputation as a best place to work and provide organizational information, opportunities, and benefit information.
• Ensure all applicants participate in required assessment process and results are tracked and uploaded into candidate file.
• Maintain accurate and up‑to‑date information in Greenhouse, our applicant tracking system.
• Track and monitor key recruiting metrics including Time to Fill, Cost per Hire, Source of Hire, and Offer Acceptance Rate.
• Ensure all recruitment activities comply with employment legislation, internal policies, and company requirements.
• Identify opportunities to streamline workflows and improve efficiency. 

Qualifications

Required:

• 3+ years of recruiting experience, preferably with a search agency and/or in a high‑volume or fast‑paced environment.
• Proficiency with Greenhouse ATS and sourcing tools.
• Bachelor’s degree in business administration, Human Resources, or relevant field.
• Ability to conduct different modes of interviews (structured, competency-based, etc.) and various interview processes (virtual, in person, etc).
• Demonstrated ability to manage multiple requisitions and competing priorities.
• Strong screening and interviewing skills.
• Excellent communication, relationship building, and negotiating skills.
• High level of organization, attention to detail, and follow-through.
• Good working knowledge of employment law and legislation, in addition to recruiting trends and best practices
• Demonstrates Fleetworthy’s company values 

Preferred:

• Demonstrable experience in high volume customer facing, sales and technology recruiting
• Background working with hiring events, job fairs, and other sourcing campaigns. 

Additional Information:

This role will be required to facilitate in-person meetings and interviews onsite in Madison location.

Why Join Us?

• High-impact role with the opportunity to shape our growing workforce.
• Supportive People & Culture team focused on collaboration and continuous improvement.
• Fast-paced, rewarding environment where you can see the results of your work immediately.