Location Requirement:

• This role will be on site at our office in Plainfield, IN

Position Overview: 

We are seeking a senior operations leader to oversee our flagship fulfillment facility and provide strategic leadership across our North America network. This role is accountable for driving operational excellence, scaling a multi-site distribution model, and delivering best-in-class service for a diverse client base.

This leader will own end-to-end performance across safety, service, and employee engagement. This position will assist in building a standardized, scalable operating model to support continued growth, acquisitions, and complex business needs. The role also plays a critical part in shaping the future of our network through technology, automation, and data-driven decision-making.

This is a highly visible leadership position with full P&L responsibility and significant influence over the direction of operations across North America.

KEY RESPONSIBILITIES

• Lead day-to-day operations across a multi-site, multi-shift North America network, ensuring consistent execution and service
• Drive measurable improvements in safety, quality, service levels, and employee engagement
• Build and develop a high-performing leadership team, creating a strong bench to support growth and succession planning
• Own full P&L performance across labor, facilities, freight, capital investments, and systems
• Develop and execute strategic financial plans aligned to business objectives
• Lead integration of newly acquired facilities into unified systems, processes, and performance metrics
• Optimize network performance through process standardization and continuous improvement
• Evaluate and implement automation, systems, and infrastructure enhancements leading to improved throughput and cost reduction
• Leverage data, analytics, and emerging technologies to anticipate demand and inform operational decisions
• Champion Lean principles and Six Sigma methodologies, including Kaizen events, to drive continuous improvement
• Foster strong partnerships across internal stakeholders and site leadership teams
• Serve as a key ambassador for fulfillment operations, aligning priorities across functions and multiple sites

DESIRED QUALIFICATIONS

Leadership Profile

• Builder of teams and culture, with a focus on accountability, engagement, and performance
• Hands-on, high-impact leader with the ability to operate both strategically and tactically
• Proven ability to lead in fast-paced, complex, and evolving environments while managing multiple priorities
• Communicate effectively at all levels of the organization, influencing strategic decisions and outcomes
• Data-driven decision maker with a track record of solving complex problems and delivering measurable results

Experience & Skills

• Bachelor’s degree required; MBA preferred
• 8+ years of progressive supply chain or operations experience, including 2+ years in senior leadership across multiple sites
• Demonstrated success scaling operations, driving standardization, and improving network performance
• Experience implementing Warehouse Management Systems (WMS)
• Demonstrated proficiency of Oracle EBS and/or WMS (Manhattan SCALE) preferred
• Experience with Lean, Six Sigma, and continuous improvement methodologies

PHYSICAL DEMANDS & WORK ENVIRONMENT

• 10% travel across North America required to support site alignment and performance
• Ability to operate effectively in both office and distribution center environments, including standing, walking, and observing operations

We are pleased to share the base salary range for this position is $150,000 to $170,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

#LI-Onsite

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Location: Plainfield, IN

As our Warehouse Team Lead in Plainfield, IN, you’ll help keep operations running smoothly by guiding the team responsible for product movement, storage, and staging. This is a hands-on leadership role for someone who thrives in a fast-paced, high-volume environment and can lead by example while keeping processes efficient, safe, and on track.

Job Skills & Traits

· Excellent Teamwork skills.

· Excellent written and verbal communication skills to implement procedures and drive results.

· WMS experience utilizing RF.

· Excellent analysis skills with ability to proactively address opportunities for team improvement.

· Excellent Time management and Organization skills.

· Consensus building skills - Ability to persuade co-workers of the benefits of positive changes.

· Ability to partner with others through Goal Alignment.

· High level of productivity and the ability to motivate others to be highly productive.

· Requires proven ability to deal with “internal” customers.

Qualifications

· 3-5 years Experience in fulfillment of high number of SKU's including Pick, Pack, and Ship using ERP WMS system with RF guns.

· Teamwork – Proven ability to motivate a team of associates to continuously improve results.

· Ability to communicate clearly.

· Requires solid working knowledge of Order Processing and Shipment Quality Control and Material Movement in a SKU intensive Fulfillment operation.

Duties & Responsibilities

· Work independently with a high level of integrity.

· Ensure that the BDA way is understood and internalized by all.

· Maintain high expectations of performance for team.

· Motivate team individuals to perform their best.

· Provide excellent training resources to staff.

· Responsible for good communication and coordination between all materials and logistics staff.

· Seek out and share ideas for greater ease of process.

· Support a safe work environment for all BDA associates.

· Lead to Goals Management and Metric Reports.

· Develop/review/identify process improvements to support fulfillment center and BDA needs.

· Other Duties as needed.

Job Type: Full-time, onsite

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#LI-Onsite

We are pleased to share the range for this position is $22.00 to $26.00 an hour. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

About BDA

BDA brings the world’s biggest brands to life through promotional merchandise. Fortune 500 companies come to us looking to connect with their consumers on an emotional level. We create three-dimensional advertising that people invite into their homes, offices, cars and classrooms. We let people see, touch, feel, own, and interact with a brand in a way no other marketing permits. It’s what we like to call the Power of Merchandise.

We give our team members the creative freedom and foster the entrepreneurial spirit necessary to champion our clients’ branding goals utilizing cutting edge ideas. Our people are our No. 1 asset, and we remain committed to making our company a great place to work for our team and family. We take great pride in our company culture—one that inspires teamwork, fun and excellence across our organization. We’re energetic people who love what we do—churning out more than 50 million units each year for the world’s most admired brands in a fun, fast paced environment that rewards high achievement.

Qualifications

• Subject matter expert in BDA processes
• 1 year experience as BDA employee

Scope

• Entry level role into BDA leadership
• Qualified candidates must be interested in advancing to a team lead role.

Duties & Responsibilities

• Demonstrated ability to identify and implement standard work initiatives to deliver sustainable results
• Uses learnings to provide continuous improvements to processes and procedures
• Demonstrated ability to solve complex problems and shares best practices
• Demonstrated ability to implement high standards to inventory control processes
• Must be approachable and influence peers to perform their role at the agreed upon benchmarks
• Ability to articulate both written and verbally to all stakeholders, across multiple shifts and departments
• Demonstrated ability to pivot to tasks as priorities in the business change
• Trains employees how to solve problems
• Excellent time management and organization skills.
• Must be detail oriented
• Consensus building skills - Ability to influence your team to drive company initiatives.
• Collaboration with business partners to execute daily business goals.
• Works closely with Team Lead, and shares responsibilities
• Work independently and execute high level judgement through ambiguous situations
• Ensure that the BDA way is understood and internalized by all.
• Support a safe work environment for all BDA associates
• Skilled in Excel Spreadsheets and other Microsoft Office Suite tools

BDA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We are seeking a motivated and reliable Warehouse Associate to join our team. In this role, you will play a key part in ensuring efficient operations by handling inventory, processing shipments, and maintaining an organized work environment. If you thrive in a fast-paced setting and have a keen eye for detail, we’d love to hear from you!

Qualifications:

-6 months of relevant warehouse experience
-Certified/Expert in one of the following areas – Receiving, Material Handling, Catalog Fulfillment, Inventory, Returns
-Must be able to read, write legibly and count accurately.  Be able to focus on tasks without being distracted. 
-Must be computer friendly, basic keyboard skills and familiar with shipping software and Excel. 
-Bilingual (English/Spanish) -Not Required

Physical Requirements

-Must be able to stand on feet for an 8-hour shift
-Must be able to stand in one area for up to two hours at a time
-Must be able to lift up to 60 pounds
-Stooping/Bending on job – 80% of work time
-Grasping/Reaching/Twisting – Continuous through out work time

Job Skills & Traits
-Must be alert, a fast learner, with retention/recall skills.
-Must be highly productive, and have a positive team oriented attitude.
-Ability to produce high quality work in all operations.
-Skill of effectively communicating with other team members.
-Ability to effectively and consistently follow policy, procedures, and Quality Control program.

Responsibilities:

-Operate shipping software consistently, accurately, repetitively and rapidly.
-Follow shipping procedures for and accurate complete information to ensure delivery.
-Follow Warehouse Department’s Quality Control Program and all established quality control processes.
-Maintain a high level of productivity for yourself.
-Ensure that all orders are shipped accurately to maintain our goal of 99.89% shipping accuracy.
-Report to the Warehouse Supervisor the results of daily shipping activity.
-Follow all BD&A Safety, Security and Sanitation procedures and communicate and follow-up with team members.
-Other job duties and projects as assigned.