Bandwidth
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Who We Are:
Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
Bandwidth is seeking a Director of AI Strategic Partnerships & Data Licensing to lead our entry into the Generative AI and Large Language Model (LLM) ecosystem. Reporting directly to the Chief Strategy Officer (CSO), this is a high-impact, "frontier" role responsible for establishing Bandwidth as the essential voice layer for the world’s most sophisticated AI companies.
Unlike a traditional sales role, your success will be measured by the breadth and depth of formalized partnerships you secure with major AI players. You will be the bridge between Bandwidth’s global network and the next generation of AI-driven voice applications, while simultaneously architecting our first-ever voice data licensing program.
What You'll Do:
- Market Evangelism: Identify and penetrate "Big AI" accounts (OpenAI, Anthropic, Google, Meta, etc.) and emerging innovators in the Real-time Voice/LLM space to position Bandwidth as the premier platform for high-scale, low-latency voice integration.
- Data Strategy & Licensing: Design and execute the framework for licensing Bandwidth’s unique voice data assets for AI training, ensuring compliance, ethical standards, and high commercial value.
- Strategic Relationship Management: Navigate complex organizational structures to build "at-level" partnerships with C-suite executives, Product Leads, and Head of Research counterparts.
- Product-Market Feedback Loop: Act as the "voice of the AI customer" internally. Gather technical requirements and friction points to collaborate with Product and Engineering teams on rapid iterations of our AI feature set.
- Ecosystem Mapping: Stay at the bleeding edge of AI trends (Text-to-Speech, Speech-to-Text, and Real-time Voice) to identify new areas where Bandwidth can create "moats."
- Market Making: Define the "Voice for AI" category for Bandwidth. This includes creating partnership structures that prioritize technical integration and long-term ecosystem alignment over short-term transaction volume.
KPIs in this role include:
- Primary: Number of formalized partnerships and technical integrations secured with Tier-1 and Tier-2 AI players.
- Secondary: Revenue generated through data licensing and platform usage.
- Strategic: Quality of product feedback loops and successful internal iteration on AI-specific features.
Working Conditions:
- Works in a normal office environment with occasional travel required.
- Location Agnostic: Open to remote candidates, however relatively frequent travel to Bandwidth HQ in Raleigh will be required as well as the ability to work effectively in a distributed environment, maintaining high visibility with the CSO and internal product teams regardless of time zone.
What You Need:
- Education:
- Bachelor degree
- Experience:
- 10+ years in Business Development, Strategic Partnerships, or Product Management within the SaaS, Cloud Infrastructure, or AI sectors.
- Experience at a "frontier" tech company or within a high-growth AI/SaaS environment is critical.
- Knowledge:
- A deep, intuitive understanding of the AI stack, including how LLMs use data and the requirements for real-time voice synthesis/recognition.
- Skills:
- The "Founding" Mindset: Proven track record of taking a "zero-to-one" product or vertical to market. You must be comfortable with ambiguity and building your own playbook.
- Relationship Excellence: Demonstrated ability to open doors at Tier-1 tech companies and negotiate complex, multi-million dollar contracts that involve both technical and legal stakeholders.
- AI Technical Fluency: A deep understanding of how AI engines are built, how they consume data, and the specific infrastructure requirements (latency, throughput, reliability) for voice-driven AI.
- Partnership Savvy: A track record of closing complex, multi-faceted partnerships where "success" was defined by strategic alignment and technical integration rather than just raw revenue.
- Communication: Exceptional ability to translate between deeply technical engineering requirements and high-level business strategy.
- Autonomy: As a remote-capable role reporting to the CSO, you must be a self-starter who can maintain high visibility and drive results without a local team.
Bonus Points:
- Education:
- MBA, technical degree or both (Computer Science, Data Science, or Electrical Engineering) is highly preferred.
-
Knowledge:
- Data Privacy Expertise: Familiarity with the legalities of data scraping, consent, and licensing (GDPR, CCPA) specifically regarding audio/voice data.
- An existing network of contacts within the Silicon Valley AI ecosystem or the hyperscaler (AWS/Azure/GCP) AI divisions.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
Ready to apply?
Apply to Bandwidth
Who We Are:
Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
The VP of Revenue Operations is responsible for architecting and optimizing the unified revenue infrastructure that powers the entire customer lifecycle—from first touch to renewal and expansion. They will lead our Revenue Strategy & Planning and Revenue Enablement teams and be responsible for overseeing revenue systems, forecasting, quota and commission planning, process design, enablement alignment, AI‑driven insights, and cross‑functional execution. Their work ensures all go‑to‑market teams operate from a single source of truth, follow consistent, scalable workflows, and have the intelligence needed to make fast, confident decisions.
The VP of Revenue Operations sits within the Strategy team at Bandwidth and serves as a key strategic advisor to the Chief Strategy Officer, the Chief Revenue Officer, and the Revenue Executive Leadership Team. The role’s primary mandate is to align people, processes, data, and technology across all GTM teams to drive predictable, efficient, and scalable revenue growth.
We are seeking a VP of Revenue Operations who will lead an AI‑first transformation of the revenue engine, using advanced automation, predictive modeling, and intelligent workflows to elevate performance across the organization.
What You'll Do:
- Develop and own the company’s end‑to‑end Revenue Operations strategy, ensuring all GTM teams operate in alignment toward shared growth objectives.
- Build, develop, and inspire a high‑performing Revenue Operations organization, cultivating deep expertise across AI, systems architecture, analytics, process optimization, revenue compensation, and enablement strategy. Establish a culture of accountability, innovation, and continuous improvement that elevates the performance of every customer‑facing team.
- Planning and forecasting:
- Lead forecasting, pipeline health analysis, revenue modeling, quarterly business reviews, and executive reporting, leveraging AI and machine learning to improve accuracy and insight.
- Jointly with the Analytics team, inform and ensure the creation of a unified, AI‑ready revenue data model that fuels clean, trusted analytics.
- Process design and Enablement
- Build and execute an AI‑first roadmap that introduces automation, predictive analytics, and intelligent decision support across the entire revenue lifecycle.
- Oversee the full revenue technology ecosystem—including CRM, marketing automation, sales engagement, support platforms, analytics tools, and AI technologies—ensuring seamless integration and maximum usability.
- Embed AI‑powered workflows into onboarding, training, content delivery, and performance coaching.
- Design, document, and refine standardized GTM processes that drive efficiency, consistency, and an excellent rep and customer experience.
- Quota and compensation:
- Partner with Sales leadership on territory design, capacity modeling, headcount planning, quota methodology, and compensation structure.
- Develop, document and administer global compensation plans and models that facilitate the scaling of the business
- Lead cross‑functional strategic initiatives—including systems migrations and operational transformation efforts.
What You Need:
- Education: Bachelor or Equivalent University qualification, MBA preferred but not essential
- Experience:
- 15+ years’ experience in global sales/revenue operations in a software company, with 10+ years in a senior leading capacity
- Direct experience leading sales teams with individual and/or group quota preferred but not essential
- Demonstrated experience implementing AI‑driven solutions or leading digital transformation within GTM or operations organizations preferred
- Skills and expertise:
- Deep expertise in CRM systems, revenue analytics, GTM process design, and modern tech stack architecture.
- Strong understanding of AI‑powered tools and their application across forecasting, lead scoring, customer health modeling, automation, and productivity enhancement.
- Ability to translate AI capabilities into scalable, practical workflows that enhance performance and efficiency.
- Proven ability to partner cross‑functionally and influence executive stakeholders.
- Deep understanding of marketing, sales, and customer success motions in SaaS, recurring‑revenue models and usage models.
- Experience leading strategic planning, forecasting, data governance, and operational excellence at scale.
- Exceptional analytical, operational, and communication skills.
- Track record of building and developing high‑performing operations teams.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
Ready to apply?
Apply to Bandwidth