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About the Role
As a Principal Technical Program Manager at Attentive, you’ll lead complex, cross-functional initiatives across Security, Business Systems, and IT, including our enterprise AI transformation efforts. You’ll play a key role in bringing internal tools and systems to life end to end, from planning and execution through adoption and impact. This role is ideal for someone who thrives in ambiguity, drives alignment across teams, and is deeply focused on delivering meaningful business outcomes, ensuring the work not only ships on time but truly moves the company forward.
The PMO at Attentive is responsible for managing the delivery of top company initiatives and helping guide them from planning all the way through execution and ultimately tracking the results / KPIs and reporting them. We drive delivery excellence across the enterprise to ensure business outcomes are achieved.
As a Principal Technical Program Manager, you will:
Support team level project execution and operations to ensure teams are positioned to successfully ship & maximize their velocity –adjusting depth and frequency based on project priority, complexity, timelines, and risks.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
#LI-MDK1
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Ready to apply?
Apply to Attentive
About the Role
Messaging Operations is the team behind how billions of SMS, MMS, and RCS messages move from our customers to their subscribers every month. We own Attentive’s relationship with the messaging ecosystem, message deliverability, phone number provisioning. The work sits at the intersection of technology, commercial strategy, and operational execution. It shapes the messaging experience & pricing for our brands.
As Director of Messaging Operations, you will lead the team and own the next chapter of its evolution: rebuilding our processes with AI, managing the P&L, and deepening our partnerships across the messaging ecosystem within the US & beyond. This next chapter embeds AI agents as part of the team to deliver best in class messaging experiences faster, better and more effectively. You will also support geographic expansion by building the infrastructure to send messages in existing and new geographies Attentive supports.
What You’ll Accomplish
• P&L Ownership: own the multi-million dollar P&L line item, including budgeting & forecasting in partnership with FP&A and Accounting. Set and continuously optimize our messaging strategy; lead contract negotiations, RFPs, and renewals.
• AI & Automation: lead the reinvention of messaging operations with AI across phone number provisioning, deliverability, compliance.
• Ecosystem Partnerships: own relationships with key messaging partners & providers, serving as Attentive’s primary interface to drive performance, alignment, and growth.
• Team Leadership: lead, coach, and grow the team of Sender Operations, Deliverability, & commercial strategy.
• Operational Excellence: own end-to-end deliverability and sender operations, on-call and incident response.
Your Expertise
• BA/BS or MBA from accredited university
• 8+ years of work experience required; 5 years at a top-tier management consulting firm with experience as an Engagement Manager leading multi-workstream engagements
• AI-Native Operator. You use AI reflexively as a thought partner, researcher, and force multiplier. You have personally re-engineered workflows with LLMs and agents and have strong intuition for where AI works, where it doesn't, and how to sequence the rollout
• Strong quantitative and analytical skills, including P&L modeling, scenario analysis, and vendor economics
• Proven ability to lead and influence across multiple levels (incl. C-suite / VP level executives, external partners) and multiple functions of an organization
• Experience managing complex cross-functional projects with many stakeholders
• People leadership experience — coaching senior ICs and managers, setting performance bars, and building team culture
• Startup or high-growth SaaS experience preferred
• Telecom, messaging, or aggregator/carrier industry experience is a plus, not a requirement
• Desire to succeed in a demanding, innovative, and entrepreneurial environment: a highly proactive self-starter
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
#LI-AL1
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Ready to apply?
Apply to Attentive
About the Role
Strategy & Operations is a high impact, high visibility team whose mission is to drive strategic priorities across the company. We stay focused on the most impactful projects that serve our mission of reinventing business to consumer communication for the mobile age. Our priorities continuously evolve with the company & business landscape.
As a Strategy & Operations Associate you will deliver business critical insights using analytics, develop short & long-term strategies, assess new growth opportunities, manage and coordinate large initiatives or investigations, and drive business planning. The role will include delivering insights on business performance, running business reviews, market analysis, competitive landscape assessments, M&A evaluations & integrations. You will engage and partner across analytics, sales, marketing, finance, partnerships, product & more.
What You’ll Accomplish
Your Expertise
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
#LI-MM1
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Ready to apply?
Apply to Attentive
About the Role
The Product Analytics team is at the forefront of Attentive innovation, measuring results and delivering insight on new AI products. We are looking for a Product Analyst to be the resident expert on Attentive AI, as well as other products. Product analysts at Attentive are strategic thought partners to the Product Management organization and Strategy teams. Responsibilities include measuring results & delivering insights on new products across their development lifecycle: experimentation, launch, post-launch and at scale. Product analysts help define the trajectory of new product launches, identify areas of opportunity within existing launches / mature products, and provide recommendations to product managers and the executive team to inform the product roadmap.
What You’ll Accomplish
Your Expertise
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Ready to apply?
Apply to Attentive
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