As an Account Manager within our SMB segment (1 to 200 employees), you will drive expansion revenue and retention across a book of business (~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a hybrid role, three days in office. 

Day in the life…

Pipeline & Sales Process Execution 

• Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less. 
• Negotiate a high volume of renewals (~10) each month within your book of business. 
• Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.
• Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per week. 
• Consistently create 3x pipeline month over month.
• Achieve and exceed monthly and quarterly quotas
• Capable of time management and accountable to own your schedule to structure your day and accomplish - running initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings.
• Confident handling objections with a prospect on a call.

Sales Strategy & Deal Management

• Ability to tier your account list to identify top expansion opportunities as well as top ‘at risk’ accounts.
• Proficient in the sales process, and specifically the Discovery step. Asking questions in a consultative way and actively listening to tie back to value and business driven outcomes.
• Collaborate with businesses that have a maximum of 200 employees.
• Communicate directly with Director and above level contacts primarily within the sales, marketing, and RevOps departments.
• Ability to effectively articulate how our platform can solve customer challenges to drive expansion opportunities. 
• Clearly articulate an overview of your pipeline and deals in your funnel at each stage.
• Accurately predicting your most likely outcome within a 10% margin.

Mindset and Behaviors 

• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
• Engage as your unique self in a diverse, inclusive and high-performing team
• Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.
• Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.
• Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them
• Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.
• Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”
• Embody a team selling approach. Proactively engaging with leadership to support selling. 

Qualifications

• Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (<200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)
• Top performer in your current role. 
• Proven track record of consistently meeting targets, min of 3 trailing quarters
• Experience using strong consultative selling skills & sales process in their day to day.
• Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
• Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
• Coachable— loves to learn, receive feedback, and improve their skills.
• Must be willing to be in office 3 days per week

Apollo.io is hiring a Solutions Consultant II to be a trusted technical and strategic advisor across the full customer lifecycle—driving complex, high-stakes deals forward, accelerating time-to-value, and influencing long-term business outcomes. They are not only experts in solution architecture, but also serve as player-coaches who scale the impact of the SC function through mentorship, strategic influence, and reusable assets.

You will partner with AEs and AMs, Sales Leadership, Customer Success, Product, and Engineering to architect end-to-end solutions—from discovery through onboarding and expansion. You will also help scale the Solution Consulting team by building reusable assets, documenting best practices, and mentoring peers.

What You’ll Do

• Discovery & Value Selling – Lead technical and business discovery to uncover pain, success metrics, and buying criteria. Align Apollo to ROI, operational efficiency, and revenue impact through tailored narratives and demos, presenting confidently to technical and non-technical audiences.
  
  

• Sales Partnership – Co-own complex deals with AEs, influencing stakeholders, navigating buying committees, and mitigating evaluation risk through multi-threading.
  
  

• POC & Trial Execution – Design and run POC-based trials that validate impact early, define success metrics, and accelerate decision-making. Bridge pre-sale and post-sale to ensure smooth onboarding and expansion readiness.
  
  

• Technical Discovery & Solution Design – Engage technical stakeholders to design scalable, secure integrations. Produce system diagrams, data flows, and architecture that align with buyer objectives. Leverage REST APIs, CRM/marketing automation, and tools like Zapier to integrate Apollo into the GTM stack, decreasing customers’ time-to-value and long-term scalability.
  
  
• Tooling & Product Strategy – Service as the voice of the customer advising on GTM stack optimization and bring actionable feedback from the field to influence product roadmap priorities, GTM strategy, and customer experience.
  
  

• Full-funnel Solution Management – Co-create solutions that drive adoption, manage process change, and work closely with Onboarding and CS teams to mitigate post-sale risk to value realization.
  
  

• Mentorship & Enablement – Coach peers on discovery, demos, and technical strategy; contribute to internal enablement sessions. Build playbooks, demo environments, templates, and competitive resources that accelerate the entire team.

 What We’re Looking For

 Required

• 6+ years in Solution Consulting, Sales Engineering, or Technical Success, with at least 1 year in GTM tech experience and a track record of influencing complex, high-stakes SaaS deals.
  
  
• Proven ability to lead technical validation with a consultative approach that reduces evaluation risk and accelerates sales velocity for strategic accounts.
  
  
• Background in integration-heavy customer lifecycles, especially in RevOps and sales tech stack. Understanding of REST APIs, CRMs, data pipelines, and sales/marketing automation tools, with the ability to design scalable, integration-rich solutions.
  
  
• Executive-level communication skills — able to present credibly to VP- and C-level stakeholders while adapting technical depth to the audience.
  
  
• Cross-functional operator — partners effectively with Sales, Onboarding, CS, Product, and Engineering to deliver measurable customer outcomes.
  
  
• Comfortable leveraging AI-native GTM tools in daily workflows to enhance discovery, solution design, and customer enablement.
  
  
• Experience maximizing post-sale GTM tech impact — architecting adoption, enablement, and expansion strategies that help revenue teams realize the full value of their technology investments and drive measurable pipeline or retention gains.
  
  

 Nice to Have

• Past experience at a fast-growing PLG or dual-motion SaaS company.
  
  
• Proven success as a player-coach — mentoring peers, contributing scalable assets, and elevating team performance.
  
  
• Recognized as a thought leader in sales technology, marketing automation, efficiency leveraging AI or RevOps best practices

The Role

The Customer Advocate team drives revenue for Apollo’s Sales Assist motion to complement the Self-Serve and Sales-Led revenue motions. This chat-based motion facilitates high velocity purchasing coming from in-product or website chats. Our mission is to provide a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed.

We strive to achieve this by:

• Generating ARR through directly closing transactional new business and upsell deals for small businesses evaluating Apollo.
• Educating small businesses on Apollo’s pricing and plans through the self-service evaluation and purchasing process.
• Asking questions to uncover additional opportunities to increase usage of Apollo’s product.
• Providing fast and accurate answers to the customer's inquiries.
• Providing clean handoffs to Support and Account Executives when situations require.

What you'll do:

• Manage the Global Customer Advocate Team: Build, enable, and lead a global chat team to consistently meet revenue and online sales excellence targets while creating a world-class customer experience.
• Drive Business Impact: Consistently meet (and strive to exceed) targets for revenue and online sales SLAs.
• Build the Team: Hire, develop, and promote reps within the team.
• World-Class Team: Build a high bar of excellence and lead the team in reaching this bar consistently through upholding company values and providing best-in-class customer experiences.
• Develop, Coach, and Enable Reps: Develop a team of representatives early in their Sales careers through mentorship and coaching to enable them to thrive in the Customer Advocate role as well as build strong promotion paths to future roles at Apollo.
• Coaching: Provide feedback, enablement, and coaching to direct reports on an ongoing basis around process execution and skill development.
• Apollo Expertise: Provide expertise to the team on Apollo’s product, pricing, and processes.
• Improve Apollo’s Sales Assist Motion: Leverage data, systems, and processes to identify and implement improvements to accelerate Apollo’s Sales Assist motion by increasing rep productivity and effectiveness.
• Manage strong daily execution for chat completion: Oversee and ensure daily conversations are responded to and resolved within a timely manner.
• Process Optimization: Collaborate with the team and cross-functional partners to optimize chat processes.
• Data-Driven Improvement: Use data to identify areas for improvement within the Sales Assist motion to increase the team’s efficiency and effectiveness.
• Learnings: Share learnings with management and cross-functional partners to inform GTM strategy and company-wide priorities.

What we are looking for: 

• High-Velocity Sales Experience: 1-3 years of experience in successfully managing a team in a high-volume sales motion. At least 1 year of experience in a manager role. 
• Leadership & Sales Performance: Proven experience in a team lead or manager role, with demonstrated expertise in coaching high-performance teams that consistently achieve 100%+ quota attainment and enable clear career-development paths.
• Sales Process Expertise: Expert in enabling and managing a team to use strong selling skills & sales processes in their day-to-day.
• Exceptional Time & Task Management: Has strong and effective organizational skills to focus on the areas that drive the most impact: deal management, data analysis, 1:1s, coaching, customer concerns and escalations, and cross-functional partnerships. 
• Strong Communication & Data Driven Approach: Excellent written and verbal communication skills, with a demonstrated ability to understand trends and implement strategies to drive revenue impact.
• Curiosity, Grit & Resilience: Naturally inquisitive, eager to learn, and persistent in overcoming challenges. Demonstrates resilience in a high-pressure environment and a growth mindset in continuously improving skills and performance
• Competitiveness: A strong desire to win, resilience, strategic thinking, adaptability, confidence, and a relentless work ethic.

Nice to have:

• Experience in the GTM tech space
• Skilled in managing multiple sales technologies, including Salesforce, Apollo (or similar), Gong (or similar), Zoom, Google Suite, and Spotdraft (or similar)
• Past user of Apollo or a similar GTM tool 
• Prior experience selling into the US Market

Apollo.io is hiring a Solutions Consultant II to be a trusted technical and strategic advisor across the full customer lifecycle—driving complex, high-stakes deals forward, accelerating time-to-value, and influencing long-term business outcomes. They are not only experts in solution architecture, but also serve as player-coaches who scale the impact of the SC function through mentorship, strategic influence, and reusable assets.

You will partner with AEs and AMs, Sales Leadership, Customer Success, Product, and Engineering to architect end-to-end solutions—from discovery through onboarding and expansion. You will also help scale the Solution Consulting team by building reusable assets, documenting best practices, and mentoring peers.

What You’ll Do

• Discovery & Value Selling – Lead technical and business discovery to uncover pain, success metrics, and buying criteria. Align Apollo to ROI, operational efficiency, and revenue impact through tailored narratives and demos, presenting confidently to technical and non-technical audiences.
  
  

• Sales Partnership – Co-own complex deals with AEs, influencing stakeholders, navigating buying committees, and mitigating evaluation risk through multi-threading.
  
  

• POC & Trial Execution – Design and run POC-based trials that validate impact early, define success metrics, and accelerate decision-making. Bridge pre-sale and post-sale to ensure smooth onboarding and expansion readiness.
  
  

• Technical Discovery & Solution Design – Engage technical stakeholders to design scalable, secure integrations. Produce system diagrams, data flows, and architecture that align with buyer objectives. Leverage REST APIs, CRM/marketing automation, and tools like Zapier to integrate Apollo into the GTM stack, decreasing customers’ time-to-value and long-term scalability.
  
  
• Tooling & Product Strategy – Service as the voice of the customer advising on GTM stack optimization and bring actionable feedback from the field to influence product roadmap priorities, GTM strategy, and customer experience.
  
  

• Full-funnel Solution Management – Co-create solutions that drive adoption, manage process change, and work closely with Onboarding and CS teams to mitigate post-sale risk to value realization.
  
  

• Mentorship & Enablement – Coach peers on discovery, demos, and technical strategy; contribute to internal enablement sessions. Build playbooks, demo environments, templates, and competitive resources that accelerate the entire team.

 What We’re Looking For

 Required

• 4–8+ years in Solution Consulting, Sales Engineering, or Technical Success, with at least 1 year in GTM tech experience and a track record of influencing complex, high-stakes SaaS deals.
  
  
• Proven ability to lead technical validation with a consultative approach that reduces evaluation risk and accelerates sales velocity for strategic accounts.
  
  
• Background in integration-heavy customer lifecycles, especially in RevOps and sales tech stack. Understanding of REST APIs, CRMs, data pipelines, and sales/marketing automation tools, with the ability to design scalable, integration-rich solutions.
  
  
• Executive-level communication skills — able to present credibly to VP- and C-level stakeholders while adapting technical depth to the audience.
  
  
• Cross-functional operator — partners effectively with Sales, Onboarding, CS, Product, and Engineering to deliver measurable customer outcomes.
  
  
• Comfortable leveraging AI-native GTM tools in daily workflows to enhance discovery, solution design, and customer enablement.
  
  
• Experience maximizing post-sale GTM tech impact — architecting adoption, enablement, and expansion strategies that help revenue teams realize the full value of their technology investments and drive measurable pipeline or retention gains.
  
  

 Nice to Have

• Past experience at a fast-growing PLG or dual-motion SaaS company.
  
  
• Proven success as a player-coach — mentoring peers, contributing scalable assets, and elevating team performance.
  
  
• Recognized as a thought leader in sales technology, marketing automation, efficiency leveraging AI or RevOps best practices

We're looking for a GTM Engineer to join Apollo's SMB team — a rare blend of outbound campaign strategist, AI-native systems builder, and trusted customer advisor. This role is for someone who thrives at the intersection of modern go-to-market execution and intelligent automation: designing and deploying scalable intervention playbooks that drive adoption, credit consumption, and revenue growth across a high-volume book of accounts.

The GTM Engineer is Apollo's improvement on the CSM: a success architect who doesn't just manage relationships — they build the systems that make those relationships scale.

What You'll Do

• Own customer outcomes post-sale: GRR (95%+), NRR, product adoption, and credit consumption growth across your Managed book of accounts.
• Design and execute GTM campaigns at scale: Build layered, signal-based outbound workflows — from ICP definition and enrichment logic through to messaging, sequencing, and feedback loops — that drive measurable pipeline and expansion.
• Turn usage data into interventions: Use product telemetry (Apollo, Vitally, Hex) and behavioral signals to identify adoption gaps, expansion triggers, and churn risk across your book — and act on them before customers ask you to.
• Configure Apollo to power AI-driven workflows: Build agentic systems — with appropriate QA and guardrails — that automate and optimize outreach, credit consumption, and seat expansion plays for your accounts.
• Advise customers on GTM strategy: Partner with RevOps, Sales, and Marketing contacts to align Apollo to their pipeline and revenue objectives — and prove ROI with measurable lift.
• Build for the team, not just your book: Create playbooks, campaign templates, and reusable assets that make the entire Managed team more effective.

Who You Are

• 4+ years in RevOps, Growth, Sales Development, or GTM consulting — with a track record of owning campaign performance and customer outcomes.
• AI-native: You're currently designing GTM campaigns, workflows, and systems agentically. You've built with tools beyond foundational models — MCP, n8n, Clay, Bolt, or Lovable — and you understand how to apply QA and guardrails to ensure your systems perform reliably.
• A systems thinker: You spot inefficiencies, rebuild broken workflows, and design for repeatability. You don't just execute playbooks — you improve them.
• Data-fluent: You make decisions from signals, not gut feel. ICP, TAM, SAM, conversion rates, and attribution models are core to how you think about GTM performance.
• Execution-obsessed: You manage a high-volume book with discipline — structured weekly rhythms, clear prioritization, and a bias toward impact over activity.
• Customer-facing and outcome-oriented: You build relationships that stick and measure your success by your customers' results, not just your own activity metrics.

We're looking for an experienced GTM Engineer to own Apollo's most strategic customer relationships. This is a rare blend of enterprise account strategist, AI-native systems builder, and trusted executive advisor — someone who can operate at the C-suite level as naturally as they can architect a signal-based outbound campaign.

The GTM Engineer is Apollo's answer to the CSM: a success architect who designs and deploys customer interventions that drive adoption, credit consumption, and revenue growth. On the Mid-Market team, you're not just managing accounts — you're navigating complex organizations, building relationships across multiple stakeholder layers, and ensuring that every buying persona from RevOps to the CRO is aligned on value.

What You'll Do

• Own customer outcomes post-sale: GRR (>95%), NRR, product adoption, and credit consumption growth across a portfolio of Apollo's highest-value accounts.
• Multithread across complex organizations: Build and maintain active relationships with 3+ stakeholders per account — spanning RevOps, Sales Leadership, Marketing, and the C-suite — to drive alignment on GTM strategy and expansion outcomes.
• Configure Apollo to power AI-driven workflows: ICP definition, signal-based sequencing, messaging architecture, and campaign design tailored to each account's unique GTM motion.
• Turn usage data into expansion: Use product telemetry and behavioral signals to identify and execute upsell, seat expansion, and credit consumption opportunities before customers ask for them.
• Advise executives on GTM strategy: Present credibly to VP- and C-level stakeholders, proving ROI with measurable lift and influencing how your accounts think about their entire go-to-market motion and tech stack.
• Protect and grow your book: Identify and mitigate churn risk early by ensuring your accounts are never single-threaded and value is visible across the organization.

Who You Are

• 6+ years in Solution Engineering, GTM consulting, Customer Success, RevOps, Growth, or Sales Development — with a clear track record of influencing complex, multi-stakeholder accounts.
• A natural multi-threader: You've successfully expanded relationships beyond a single champion inside enterprise accounts. You know how to get a VP of Sales and a Head of RevOps aligned without being in the same room.
• AI-native: You're currently designing GTM campaigns, workflows, and systems agentically. MCP isn't a buzzword to you — it's how you work.
• Analytically fluent: You speak in signals, segments, and pipeline impact. ICP, TAM, SAM, and attribution models are core to how you think.
• Executive-ready: You present confidently to C-suite stakeholders, adapt your message to the audience, and can hold a strategic business conversation as easily as a technical one.
• Customer-obsessed: You build lasting relationships and raving fans. Your accounts don't churn because they don't want to leave.

Success Looks Like

• Retention >95% across your Mid-Market book
• Consistent credit consumption uplift (10%+ NRR)
• Seat expansion and CSQL generation
• Executive-level relationships maintained across every Mid-Market account

We're looking for an experienced GTM Engineer to own Apollo's most strategic customer relationships. This is a rare blend of enterprise account strategist, AI-native systems builder, and trusted executive advisor — someone who can operate at the C-suite level as naturally as they can architect a signal-based outbound campaign.

The GTM Engineer is Apollo's answer to the CSM: a success architect who designs and deploys customer interventions that drive adoption, credit consumption, and revenue growth. On the Mid-Market team, you're not just managing accounts — you're navigating complex organizations, building relationships across multiple stakeholder layers, and ensuring that every buying persona from RevOps to the CRO is aligned on value.

What You'll Do

• Own customer outcomes post-sale: GRR (>95%), NRR, product adoption, and credit consumption growth across a portfolio of Apollo's highest-value accounts.
• Multithread across complex organizations: Build and maintain active relationships with 3+ stakeholders per account — spanning RevOps, Sales Leadership, Marketing, and the C-suite — to drive alignment on GTM strategy and expansion outcomes.
• Configure Apollo to power AI-driven workflows: ICP definition, signal-based sequencing, messaging architecture, and campaign design tailored to each account's unique GTM motion.
• Turn usage data into expansion: Use product telemetry and behavioral signals to identify and execute upsell, seat expansion, and credit consumption opportunities before customers ask for them.
• Advise executives on GTM strategy: Present credibly to VP- and C-level stakeholders, proving ROI with measurable lift and influencing how your accounts think about their entire go-to-market motion and tech stack.
• Protect and grow your book: Identify and mitigate churn risk early by ensuring your accounts are never single-threaded and value is visible across the organization.

Who You Are

• 6+ years in Solution Engineering, GTM consulting, Customer Success, RevOps, Growth, or Sales Development — with a clear track record of influencing complex, multi-stakeholder accounts.
• A natural multi-threader: You've successfully expanded relationships beyond a single champion inside enterprise accounts. You know how to get a VP of Sales and a Head of RevOps aligned without being in the same room.
• AI-native: You're currently designing GTM campaigns, workflows, and systems agentically. MCP isn't a buzzword to you — it's how you work.
• Analytically fluent: You speak in signals, segments, and pipeline impact. ICP, TAM, SAM, and attribution models are core to how you think.
• Executive-ready: You present confidently to C-suite stakeholders, adapt your message to the audience, and can hold a strategic business conversation as easily as a technical one.
• Customer-obsessed: You build lasting relationships and raving fans. Your accounts don't churn because they don't want to leave.

Success Looks Like

• Retention >95% across your Mid-Market book
• Consistent credit consumption uplift (10%+ NRR)
• Seat expansion and CSQL generation
• Executive-level relationships maintained across every Mid-Market account

Role Summary:

Apollo.io is building its foundational team of sellers responsible for taking the company into the enterprise segment. In this full-cycle land, expand, and renew role, you will drive our growth into organizations with 1,000+ employees by acquiring new logos, retaining and renewing existing customers, and expanding accounts across your book of business.

As a founding member of this new segment, you’ll shape our motion, influence strategy, and set the standard for how Apollo wins in larger, more complex environments. This role is ideal for a high-performing seller who wants meaningful ownership, greenfield opportunity, and the ability to directly impact Apollo’s next phase of growth.

What You’ll Do:

New Logo Acquisition 

• Own a defined set of enterprise accounts (1,000+ employees) as part of Apollo’s first team dedicated to this segment.
• Proactively engage Director, VP, and C-suite leaders across Sales, Marketing and RevOps to build qualified pipeline and close new logos.
• Partner with the Outbound BDR team to drive incremental pipeline.
• Build a repeatable motion for engaging enterprise prospects as Apollo scales upmarket.
• Achieve 3X pipeline coverage and exceed new business acquisition targets.
  
  

Account Expansion

• Mature your understanding of your customers’ business goals to identify cross-sell and upsell opportunities.
• Build account plans that maximize adoption and generate multi-year growth across your accounts.Partner with Customer Success, Product, and RevOps to ensure customers receive high-impact value that drives expansion revenue.Influence Apollo’s upmarket playbook by identifying expansion patterns and informing product and GTM strategy.

Revenue Retention & Renewals

• Own renewals across your book of business with strong preparation, forecasting, and value-focused executive conversations. 
• Identify churn risks early and collaborate cross-functionally to drive adoption and prevent attrition.
• Build multi-threaded relationships to ensure account stability and long-term success.

Sales Strategy & Execution

• Use a data-driven approach to identify high-potential logo, expansion, and renewal opportunities.
• Maintain precise pipeline hygiene and forecast revenue within a 10% accuracy margin.
• Contribute to the development of Apollo’s enterprise GTM strategy through real-time insights from customer conversations.
• Leverage Apollo’s platform and your outbound expertise to build meaningful relationships and position Apollo as a mission-critical revenue engine.

Mindset & Culture

• Bring a “hunter + farmer” mentality - you’re equally strong in outbound acquisition and long-term account growth.
• Thrive in a fast-paced, high-ownership environment where processes, playbooks, and systems are still being built.
• Embrace a collaborative, ambitious, and customer-first culture.
• Operate with a builder’s mindset: resourceful, solutions-oriented, and motivated by being part of a founding go-to-market team.

What We’re Looking For:

• 7+ years of quota-carrying AE experience, ideally with both new business and expansion ownership in GTM enterprise SaaS.
• Consistent track record of exceeding quota across new business, expansions, and renewals.
• Experience selling into enterprises (1,000+ employees) and navigating multi-threaded executive-level deals.
• Fluency in sales methodologies such as Command of the Message and qualification frameworks like MEDDPICC.
• Strong ability to manage the full customer lifecycle from prospecting to renewals, while maintaining a strategic and consultative approach.
• High degree of ownership, grit, and adaptability suited for a founding team environment.
• Excellent communication, executive presence, negotiation skills, and cross-functional partnership abilities.

What You'll Do:

Pipeline & Sales Process Execution:

• Lead the entire sales cycle—from initial discovery and product demonstrations to negotiation and closing—typically within 30 days.
• Manage predominantly inbound leads, identifying and nurturing relationships with potential clients.
• Conduct 5-8 initial discovery calls daily, facilitating 25-40 weekly meetings, and generating approximately 14 qualified (Stage 2) opportunities per week.
• Maintain a consistent pipeline growth of at least 3x month-over-month.
• Confidently close around 15 deals monthly, ranging from $5,000 to $20,000 each.
• Consistently meet or exceed a quarterly sales quota of $165,000 ($55,000/month).
• Skillfully manage your schedule to balance buyer research, demos, Salesforce administration, follow-ups, pricing discussions, and internal meetings.
• Effectively handle objections and confidently drive conversations to closure.

Sales Strategy & Deal Management:

• Master the Discovery phase—asking strategic, consultative questions to uncover customer challenges and align Apollo’s solutions.
• Build strategic relationships within client companies, primarily engaging with Directors and above in Sales, Marketing, and Revenue Operations.
• Provide clear, accurate pipeline forecasting, confidently predicting outcomes within a 10% margin.

More About You:

• Contribute proactively with innovative ideas that align with Apollo’s culture, values, and growth vision.
• Engage authentically within a diverse, inclusive, and high-performing team environment.
• Maintain clarity and drive toward daily, weekly, and monthly objectives with a consistently positive, growth-oriented mindset.
• Embrace accountability, learning equally from successes and setbacks.

What We're Looking For:

• 1-4 years experience handling high-volume inbound sales opportunities.
• 1+ years closing experience, preferably in SaaS or technology sales.
• Proven track record as a top performer.
• Exceptional consultative selling skills, able to clearly link Apollo’s capabilities to customer pain points.
• Comfortable thriving in a fast-paced, target-driven environment with a history of exceeding revenue goals.
• Goal-oriented, collaborative individuals passionate about problem-solving.
• Strong communicator able to influence stakeholders across technical and non-technical roles.
• Agile learner who quickly adapts to new technologies and strategies.
• Coachable with an eagerness to learn, grow, and elevate their skillset.
• Able to work in the Austin WeWork space 3x per week.

What You'll Do:

Pipeline & Sales Process Execution:

• Lead the entire sales cycle—from initial discovery and product demonstrations to negotiation and closing—typically within 30 days.
• Manage predominantly inbound leads, identifying and nurturing relationships with potential clients.
• Conduct 5-8 initial discovery calls daily, facilitating 25-40 weekly meetings, and generating approximately 14 qualified (Stage 2) opportunities per week.
• Maintain a consistent pipeline growth of at least 3x month-over-month.
• Confidently close around 15 deals monthly, ranging from $5,000 to $20,000 each.
• Consistently meet or exceed a quarterly sales quota of $165,000 ($55,000/month).
• Skillfully manage your schedule to balance buyer research, demos, Salesforce administration, follow-ups, pricing discussions, and internal meetings.
• Effectively handle objections and confidently drive conversations to closure.

Sales Strategy & Deal Management:

• Master the Discovery phase—asking strategic, consultative questions to uncover customer challenges and align Apollo’s solutions.
• Build strategic relationships within client companies, primarily engaging with Directors and above in Sales, Marketing, and Revenue Operations.
• Provide clear, accurate pipeline forecasting, confidently predicting outcomes within a 10% margin.

More About You:

• Contribute proactively with innovative ideas that align with Apollo’s culture, values, and growth vision.
• Engage authentically within a diverse, inclusive, and high-performing team environment.
• Maintain clarity and drive toward daily, weekly, and monthly objectives with a consistently positive, growth-oriented mindset.
• Embrace accountability, learning equally from successes and setbacks.

What We're Looking For:

• 1-3 years experience handling high-volume inbound sales opportunities.
• 1+ years closing experience, preferably in SaaS or technology sales.
• Proven track record as a top performer.
• Exceptional consultative selling skills, able to clearly link Apollo’s capabilities to customer pain points.
• Comfortable thriving in a fast-paced, target-driven environment with a history of exceeding revenue goals.
• Goal-oriented, collaborative individuals passionate about problem-solving.
• Strong communicator able to influence stakeholders across technical and non-technical roles.
• Agile learner who quickly adapts to new technologies and strategies.
• Coachable with an eagerness to learn, grow, and elevate their skillset
• Must be willing to be in office 3 days per week
   

As an Account Manager within our SMB segment (1 to 200 employees), you will drive expansion revenue and retention across a book of business (~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a hybrid role, three days in office. 

Day in the life…

Pipeline & Sales Process Execution 

• Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less. 
• Negotiate a high volume of renewals (~10) each month within your book of business. 
• Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.
• Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per week. 
• Consistently create 3x pipeline month over month.
• Achieve and exceed monthly and quarterly quotas
• Capable of time management and accountable to own your schedule to structure your day and accomplish - running initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings.
• Confident handling objections with a prospect on a call.

Sales Strategy & Deal Management

• Ability to tier your account list to identify top expansion opportunities as well as top ‘at risk’ accounts.
• Proficient in the sales process, and specifically the Discovery step. Asking questions in a consultative way and actively listening to tie back to value and business driven outcomes.
• Collaborate with businesses that have a maximum of 200 employees.
• Communicate directly with Director and above level contacts primarily within the sales, marketing, and RevOps departments.
• Ability to effectively articulate how our platform can solve customer challenges to drive expansion opportunities. 
• Clearly articulate an overview of your pipeline and deals in your funnel at each stage.
• Accurately predicting your most likely outcome within a 10% margin.

Mindset and Behaviors 

• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
• Engage as your unique self in a diverse, inclusive and high-performing team
• Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.
• Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.
• Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them
• Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.
• Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”
• Embody a team selling approach. Proactively engaging with leadership to support selling. 

Qualifications

• Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (<200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)
• Top performer in your current role. 
• Proven track record of consistently meeting targets, min of 3 trailing quarters
• Experience using strong consultative selling skills & sales process in their day to day.
• Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
• Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
• Coachable— loves to learn, receive feedback, and improve their skills.
• Must be willing to be in office 3 days per week

As a Business Development Representative at Apollo, you’ll be a front-line outbound specialist, generating top-of-funnel meetings through high-volume, phone-first outreach. Based in Austin, TX this early-career track role is trained in Apollo proprietary outreach methodologies and is on a pathway to become a future AE or AM. You’ll work from our Apollo offices at least 3 days/week, collaborating with fellow BDRs, Managers, and GTM teams.

A day in the life… 

You’ll be responsible for:

• Owning phone-first outbound outreach using Apollo’s Parallel Dialer
• Booking qualified meetings for Account Executives
• Driving Campaign outreach supported by Marketing
• Mastering call architecture, talk tracks, and objection handling strategies
• Logging performance, taking coaching feedback, and improving week over week

You’ll learn the fundamentals of:

• Cold outbound strategy and campaign messaging
• Qualification, discovery, and objection handling
• Team-based collaboration and RevOps tooling
• Sales performance psychology and compensation-based motivation

Mindset and Behaviors 

• Bring your grit and determination to advance our company’s values, unique culture, and future results.
• Engage as your unique self in a diverse, inclusive and high-performing team
• Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.
• Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.
• Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them.
• Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.
• Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”

Minimum Qualifications

• Have at least 1 year of experience working with high volume calling environments or similar fast-paced, semi-repetitive work environments.
• Top performer in your current role. 
• Proven track record of consistently meeting activity targets
• Experience using strong selling techniques & objection handling processes, day to day.
• Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
• Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
• Coachable— loves to learn, receive feedback, and improve their skills.
• Must be willing to be in office 3 days a week in our Austin, TX location.