Brief Overview

We are seeking a Senior Full-Stack Engineer with 5+ years of experience to join our engineering team. In this role, you will take part in designing, building, and maintaining both front-end and back-end web applications. The ideal candidate has a strong technical foundation, and thrives in a fast-paced, collaborative environment.

Core Responsibilities 

• Design and development of both client-side and server-side applications. Architect, build, and maintain secure, scalable backend services and APIs.
• Take ownership of end-to-end solutions, from the front-end (Angular) to the back end (Java, Node.js), ensuring seamless integration across the stack.
• Conduct code reviews and foster a culture of learning, collaboration, and technical excellence within the team.
• Work closely with product managers, UX/UI designers, and other stakeholders to define technical requirements, estimate efforts, and collaborate to build intuitive, user-friendly interfaces.
• Work with cross-functional teams to ensure timely delivery of high-quality, scalable products and solutions.
• Ability to debug and troubleshoot product support issues
• Ability to operate effectively in a fully remote environment

Qualifications

• Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience.
• 5+ years full stack software engineering experience with deep understanding of back-end development, with experience in Java/NodeJS and front-end JavaScript/Typescript/Angular and RESTful API design.
• 3+ years of Relational and NoSQL databases such as Redis / DynamoDB
• Experience writing cohesive and focused microservices using Spring Boot or NestJS.
• 5+ years of delivering highly scalable cloud-based applications.
• Strong working knowledge of Git, with experience in GitLab ideal.
• Experience building multiple levels of automated tests (unit, integration, end-to-end) to ensure high quality code delivery.
• Effective time management skills with the ability to juggle multiple tasks and shifting

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $144.000 - $150.000.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

The Account Director, Clinical Program Engagement will play a critical role in the success of Amwell's relationship with assigned Payer Accounts. Success will be measured by client growth in new business, retention, client satisfaction, optimizing program utilization, outcomes, and the financial performance of the overall suite of clinical programs. The primary initial focus of the role will be to develop relationships with assigned Payer Accounts, Brokers, Consultants, and Health Plan Account Executives to successfully expand adoption, enrollment and engagement in Amwell's products and services.

The role requires a seasoned individual contributor that can “roll up their sleeves” and take a direct approach to grow the business. A successful person in this role is an experienced, energetic sales and account management professional and strategist adept in operational excellence, clinical, professional acumen, and the ability to develop and deploy strategic account and employer specific marketing plans to drive towards our stated success metrics. Extensive task management around deliverables, execution of deployment/new launches, account planning, program demonstrations, marketing plans, reporting, QBRs, and internally interfacing and coordinating with finance, marketing, clinical and product resources to support the client. In addition, this role is the day-to-day liaison with the third-party clinical program partners, holding those partners accountable to execute on the engagement plans and to follow the “rules of engagement” with the Amwell client.

The Account Director, Clinical Program Engagement will be assigned specific client accounts, seamlessly interface and gain the trust of clients at all levels, and lead the internal Amwell team through pre and post-sale of commercial accounts, implementations, post go-live, marketing campaigns, reporting and expansion of the existing relationship.

Frequent interaction with the Amwell executive sponsor and other Amwell leads to keep the entire team apprised of client strategies, goals, objectives, and tactical developments is essential. This key position will be focused on client satisfaction and program usage/revenue growth. This revenue growth will be accomplished by maximizing the number of programs deployed, expanding awareness of program availability within the account, adoption and utilization of the company’s existing products, programs, and services within and by identifying new opportunities for growth and expansion. Specifically, the Account Director, Clinical Program Engagement will:

Core Responsibilities 

· Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets

· Responsible for the sale of Amwell’s core products and clinical programs within key accounts.

· Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and or benefit fairs both in person and remote.

· Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners

· Understand business objectives and vision; share those objectives with the Amwell team

· Deep understanding of Health Plans, benefit structures and how Amwell’s products and programs may be implemented and leveraged by the client

· Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention.

· Provide input and suggestions to marketing teams based on client feedback

· Lead presentations and on-site visits with assigned accounts

· Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell

· Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it.

· Demonstrate service excellence

· 10-25% travel required

Qualifications

· A strong background in working for or with health plans and employers

· Ideal candidate has experience selling, managing, and marketing condition management programs

· Excellent presentation skills

· Skilled relationship developer

· Possess strong planning and organization skills,

· Background in account management, marketing, program management

· Comfortable dealing with and managing in an extremely fluid, fast-paced environment.

· BS Degree required. 7-10 years’ prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives

· A solid background in healthcare is a must

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $120,000 - $180,000.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

The VP, Payer Sales role at Amwell is a tremendous opportunity to make an impact as an accomplished enterprise sales executive with a stellar track record of sourcing and closing platform or subscription-based deals with National Health Plans, Regional Health Plans, and/or Blues. This person will be comfortable leading an end-to-end sales process, from prospecting to close, to implementation and pull-through. Also, highly skilled at selling to multiple stakeholders based on their needs and adept at exceeding goals through Salesforce and other products to ensure a strong focus on performance. Additionally, comfortable working with other functions in developing and refining proven sales methodologies and product positioning coupled with the ability to build and manage a pipeline with sales cycles involving multiple functions and economic buyers at the health plan. Skilled in discussing customer issues and addressing them with a technology-driven solution.

Core Responsibilities 

• Leading an end-to-end sales process, from prospecting to close, to implementation and pull-through
• Work with other functions within the organization in developing and refining proven sales methodologies and product positioning.
• Build and manage a pipeline with sales cycles involving multiple functions and economic buyers at the health plan. Proficient in discussing customer issues and addressing them with a technology-driven solution
• Managing complex, multi-stakeholder enterprise sales cycles within Health Plans and adept at navigating C-suite relationships (CMO. CTO, CFO, CNO, COO, and CEO) and influencing cross-functional buying committees.
• Create an RFP-like structure in unstructured sales environments, guiding customers toward a long-term strategic partnership.
• Selling enterprise subscription solutions related to commercial payors, working closely with various departments and across different functions within these organizations
• Comfortable approaching sales pipeline and goals utilizing data and processes to prioritize plans and make tactical decisions

Qualifications

• 10+ years of experience as an accomplished enterprise sales executive with a stellar track record of sourcing and closing platform or subscription-based deals with National Health Plans.
• A disciplined thinker with a passion for continuous learning who possesses the raw intellectual horsepower to effectively assess issues and opportunities. Recognized for the ability to develop resourceful and innovative solutions for client businesses and internally. 
• Comfortable approaching sales pipeline and goals utilizing data, statistics, modeling, and processes to prioritize plans and make tactical decisions. Maintain consistent and accurate internal reporting on accounts, opportunities, & contacts.
• Brings a natural entrepreneurial spirit and has experienced the challenges and adversity involving rapid growth environments with limited resources. Has the energy, drive, and passion to thrive in the midst of tremendous growth and understands what it takes to scale a business.
• Confident self-starter with a sense of urgency who can set direction and take action without handholding. Also, willing to take feedback and course correct to optimize an approach in reaching goals. When working remotely, the ability to stay close to relevant functions in HQ, giving input, and communicating needs with the goal of driving topline revenue.

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $182,520 - $223,080.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

The Director of Customer Success is a strategic, customer-obsessed leader responsible for driving adoption, value realization, and long-term partnership across Amwell’s customer portfolio. This role will define and execute a scaled, digital-first success model that deepens engagement, strengthens retention, and maximizes customer outcomes.

Reporting to the SVP of Growth Operations & Customer Experience, this leader will partner closely with Sales, Product, Support, and Operations to ensure that every customer — from implementation through renewal — experiences measurable impact from the Amwell platform.

Core Responsibilities 

· Customer Strategy & Engagement

· Develop and operationalize a scaled, digital-first success program that delivers proactive, value-driven engagement at every stage of the customer lifecycle.

· Build and maintain trusted executive relationships with key customer stakeholders, serving as a strategic advisor on adoption, utilization, and business impact.

· Partner with Sales and Product to align customer outcomes with account growth and platform innovation priorities.

· Lifecycle & Value Realization

· Lead efforts to move customers from onboarding to proficiency and advocacy within the Amwell product suite.

· Drive use-case optimization, provider engagement, and product consulting that tangibly improve performance and satisfaction.

· Monitor customer health in Gainsight and develop data-driven playbooks for risk mitigation, upsell opportunity, and proactive outreach.

· Collaboration & Escalation Management

· Serve as the central point of communication for complex support escalations, ensuring fast resolution and strong cross-functional alignment.

· Partner with Customer Support and Product to identify root causes, eliminate recurring issues, and improve customer experience end-to-end.

· Leadership & Measurement

· Coach and develop a high-performing Customer Success team, fostering accountability, empathy, and operational excellence.

· Define and report on key metrics including adoption, health, retention, and NPS — using insights to continuously improve both strategy and execution.

Qualifications

· Bachelor’s Degree in Business Administration, Economics, Finance, or related field of study required

· 10+ years leading a large-scale customer success organization at a well-regarded brand, preferably in the healthcare IT space

· Experience at a high growth company with distributed operations

· Analytical thinker with strong troubleshooting skills and the ability to think systematically

· Demonstrated success scaling an operation while elevating the customer experience

· Seasoned people leader with experience developing mid-level managers and directors

· Excellent interpersonal and customer service skills

· Comfortable understanding and explaining software products to diverse audiences

· High energy level, enthusiastic, and eager to do what is necessary to be successful

· Excellent verbal and written communication skills

· Willing to work unpredictable hours and work against tight deadlines

· Experience with Gainsight and Salesforce preferred

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $156,240 - $195,300.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

We are seeking a Senior Manager, Data to join our Product Management organization and lead strategy, growth, and execution across our Data portfolio. This role combines hands-on product leadership with direct people management and is ideal for a senior product leader who thrives operating both strategically and tactically.

This role is critical to scaling the impact of our data products and translating complex healthcare data into differentiated market-leading solutions. Qualified candidates leverage exceptional market intelligence, technical fluency, and operational excellence to manage all facets of Product Management, from inception through delivery and go-to-market. The Senior Manager, Data will also represent Amwell’s data strategy externally, attending customer meetings and industry conferences to articulate the vision and differentiation behind our investments.

The ideal candidate operates with a high degree of autonomy, leads by influence across domains and functions, and mentors Product Managers while contributing to the maturity and scalability of Amwell’s Product Management organization

Core Responsibilities 

Data Product Strategy & Growth

o Own the strategy, roadmap, and outcomes for data products serving Health Plan customers, with accountability for growth, adoption, and measurable business impact

o Identify and prioritize opportunities to leverage Health Plan data to deliver actionable insights and analytics, leveraging deep market and product expertise to inform recommendations

o Articulate compelling, outcomes-focused value messaging, in partnership with Sales and Marketing organizations

· Health Plan Data Leadership

o Act as a subject-matter expert on Health Plan data, including claims, eligibility, provider, pharmacy, risk, quality, and utilization data

o Translate payer workflows, incentives, and requirements into clear product requirements and compelling value propositions

o Consult on internal, cross-functional initiatives with heavy reliance on Health Plan data

· Customer & Market Engagement

o Represent data product strategy, roadmap, and investment priorities in customer meetings, executive briefings, and strategic sales conversations

o Engage with customers and customer-facing teams to validate product strategy, direction, and build influential customer relationships

o Incorporate direct customer feedback and market insights into ongoing product discovery and roadmap evolution

· Player/Coach Leadership

o Operate as a hands-on product leader while directly managing and developing Product Managers

o Provide coaching, mentorship, and clear direction to support individual growth and execution excellence

o Set a high bar for product rigor, accountability, and data-driven decision-making within the tea

Qualifications

· 10+ years of experience in Product Management, Data Product Management, or a related role with demonstrated leadership in enterprise software products

· Extensive experience working with Health Plan data in a healthcare software or analytics environment with deep fluency in payer data models

· Exceptional communicator with strong executive presence and the ability to synthesize complex concepts into a digestible narrative

· Proven track record of advocating for the customer and translating needs into successful product solutions

· Experience scaling data products from early concept to widespread adoption

· Deep knowledge of product development processes and lifecycle management

· Strong understanding of healthcare data governance, regulatory requirements, and payer operating models

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $174,330 - $213,070.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

As a Senior Product Marketing Manager, you will play a key role in driving commercialization of Amwell’s solutions. This role focuses on executing high-impact go-to-market initiatives, enabling enterprise sales teams, supporting strategic deals and RFP responses, and translating complex product capabilities into differentiated, outcome-driven messaging.

This role is ideal for an experienced product marketer who can operate independently, thrive in a fast-paced environment, and partner closely with Product, Sales, and Marketing leaders to deliver measurable commercial impact.

Core Responsibilities 

Commercial Leadership

· Develop and refine platform positioning that differentiates solutions in the payer market

· Define go-to-market strategy including target segments, launch sequencing, and success metrics

· Coordinate cross-functional launch activities across Product, Sales, Marketing, and Customer Success

· Lead execution of go-to-market initiatives for new products, capabilities, and market expansions within the payer segment

· Develop thought leadership for payer market trends

· Partner with Product and Commercial leadership on pricing and packaging strategy to support scalable commercialization.

Sales, RFP & Field Enablement

· Develop launch messaging, sales tools, and enablement materials aligned with established positioning

· Partner with Sales and proposal teams to support RFP responses with differentiated messaging and positioning

· Develop executive-ready materials for strategic opportunities and client presentations

· Maintain reusable messaging frameworks that accelerate RFP response development

· Develop payer-facing sales materials and supporting resources that help health plan clients communicate program value to their employer group customers

· Incorporate field feedback to continuously improve sales tools and messaging

· Track and analyze launch and enablement performance to continuously improve commercialization outcomes.

Messaging & Competitive Intelligence

· Translate complex product and clinical capabilities into clear, outcome-driven messaging

· Maintain and evolve competitive battlecards and positioning guidance

· Monitor payer and digital health market trends and synthesize insights that inform messaging and field enablement

Cross-Functional Collaboration

· Partner with Product teams to understand roadmap priorities and upcoming launches

· Collaborate with Performance Marketing to ensure campaign messaging aligns with payer positioning

· Work with Customer Success and clinical teams to develop proof points and outcomes-driven narratives

· Coordinate with Sales Enablement to support internal training and field readiness

Qualifications

• 8+ years of product marketing or related B2B marketing experience

• Deep fluency in healthcare IT, digital health, or payer markets

• Demonstrated experience supporting enterprise sales organizations and complex deal cycles

• Proven ability to translate technical capabilities into clear buyer value

• Experience developing sales enablement and go-to-market materials for multi-stakeholder buying environments

• Strong cross-functional leadership and project management skills • Excellent written and verbal communication skill

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $136,170 - $166,430.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

We are seeking an experienced and strategic Data Architect with a focus on healthcare interoperability and enterprise data systems to lead the evolution of our data architecture. This role is critical in reducing institutional reliance on individual contributors by fully documenting existing systems, transferring knowledge, and designing a robust, scalable, and future-ready architecture. The ideal candidate will assess and document the current data ecosystem—particularly our use of UDMH—identify and eliminate operational risks, and guide the organization through a strategic evaluation of proprietary vs. non-proprietary data model options.

Core Responsibilities 

• Conduct a comprehensive current-state assessment of our UDMH and data integration landscape.
• Document institutional knowledge and undocumented architecture currently held by a single contributor, with the goal of eliminating personnel-based single points of failure (SPOFs).
• Develop and maintain architecture artifacts including data flow diagrams, system dependencies, integration points, and technical documentation.
• Lead technology evaluations and proof-of-concept efforts for emerging interoperability tools (e.g., FHIR servers, interface engines, AI/ML-driven transformation platforms) to validate scalable and innovative architecture components.
• Evaluate proprietary vs. non-proprietary paths for UDMH, providing technical and strategic recommendations based on scalability, cost, flexibility, and long-term sustainability.
• Define and communicate a future-state data architecture roadmap that supports scalability, fault tolerance, and evolving organizational needs.
• Design and implement interoperable data solutions using standards such as FHIR and HL7 to support seamless integration across healthcare systems.
• Provide subject matter expertise in source-to-target mapping across data systems and specifications
• Oversee the integration of diverse data sources into a unified, governed data platform to support both clinical and operational use cases.
• Define data models, classifications, and types that align with business and clinical application needs.
• Establish KPIs and monitoring frameworks to assess system performance, availability, data quality, and architectural resilience over time.
• Lead and enforce data governance frameworks to ensure compliance with HIPAA and other regulatory standards, emphasizing data quality, privacy, and security.
• Continuously optimize and automate data integration workflows, improving availability, performance, and operational efficiency.
• Collaborate with clinical, technical, and leadership stakeholders to align data strategies with business objectives and patient outcomes.
• Partner with security and IT teams to ensure strong authentication, encryption, and access controls for sensitive healthcare data.
• Serve as a mentor and knowledge-sharing leader for data engineers, analysts, and developers, ensuring institutional knowledge is distributed and scalable.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, or related field.
• 10+ years of experience in enterprise data architecture, with a strong focus on healthcare data interoperability.
• Deep expertise with FHIR, HL7, CCDA and other healthcare data standards.
• Familiarity with USCDI
• Proven success in documenting and transitioning legacy systems where key knowledge was concentrated in a single role or individual.
• Strong knowledge of data governance, security, and HIPAA compliance.
• Experience designing or evolving UDMH or similar healthcare data platforms.
• Familiarity with cloud-based platforms and modern data architectures (e.g., AWS, GCP, Azure).
• Excellent communication and leadership skills with the ability to translate technical concepts for business stakeholders.
• Google BigQuery, Looker knowledge preferred
• Google Cloud Healthcare API and/or Aidbox CDR knowledge a plus

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $158,580 - $165,000.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants

Brief Overview 

We are searching for a highly experienced and knowledgeable Senior Level Technical Advisor to the Chief Product and Technology Officer (CPTO). The ideal candidate will possess deep technical expertise, product and business acumen, and exceptional strategic thinking to provide innovative solutions to complex technical challenges. This person will work closely with the CPTO and other senior leaders to drive technology initiatives and ensure that our company remains at the forefront of the industry. 

Core Responsibilities 

• Strategic Technical Guidance:  
  • Provide expert technical advice to the CPTO on technology and product development strategies.  
  • Assist in the formulation and execution of the company's roadmap. 
  • Ensure robust architecture and design principles are adhered to, supporting scalability, reliability, and performance. 
• Innovation and Trends Monitoring:  
  • Keep abreast of industry trends, competitive advancements, and regulatory changes to advise on necessary adjustments and innovations.  
  • Evaluate emerging technologies and their potential impact on the company’s products and services.  
• Technical Due Diligence:  
  • Conduct technical due diligence on potential acquisitions, partnerships, and vendor selections.  
  • Advise on risk management and mitigation strategies related to technology.  
• Rapid Prototyping and Partnerships:  
  • Develop proofs of concept (POCs) for new product and technology initiatives, to speed up innovation and decision making. 
  • Collaborate with internal teams and technology partners and vendors to determine the right technical partnerships. 
• Client and Partner Interaction: 
  • Represent Amwell with clients and partners. Provide guidance on both product and technology, drive collaboration. 
  • Support the CPTO in executive and strategic client and partner discussions. Present the Amwell capabilities and differentiation. 
• Stakeholder Collaboration:  
  • Work closely with senior leadership to ensure seamless integration of technology solutions with business goals.  
  • Communicate complex technical concepts to non-technical stakeholders.  
• Performance Optimization:  
  • Evaluate the performance of existing technology systems and recommend improvements to enhance efficiency, scalability, and security.  
  • Develop and implement strategies for continuous improvement in technical operations.  

Qualifications

• 10+ years of progressive demonstrated technical experience in product management, software engineering, technical leadership, and architecture roles. Experience in both product/strategy and engineering/architecture is a must. 

• Proven track record of influencing and advising at the executive level.  

• Strong strategic thinking across both business and technology.  

• Understanding of market dynamics and competition to drive differentiation and innovation. 

• Hands on experience in product and/or engineering roles in last five years. Ability to “get hands dirty” in building POCs or delivering products. 

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. 

• Maturity and poise to represent the organization in front of executives, clients and partners.  

• Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field required; Master’s in technology or MBA preferred 

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Benefits 

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance 

Salaried, Exempt Roles

The typical base salary range for this position is $154,560 - $200,000.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

https://business.amwell.com/company/privacy-notice-applicants