At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

As our Marketing Operations Manager, you’ll own the strategy and execution of our marketing infrastructure. You’ll lead the charge in evolving our marketing stack—blending traditional automation with AI to build a scalable foundation—ensuring that every system and workflow is built to support our growth as we scale.

The role will own KPI reporting and full funnel conversion metrics and will report to the Sr Director, GTM Operations. 

Interesting Problems

AI-Driven Campaign Execution & Infrastructure

• Tactical Execution: Architect and own the end-to-end campaign engine, leveraging best-in-class tools to drive high-velocity execution, rigorous A/B testing, and top-of-funnel growth
• Autonomous Workflows: Design and deploy AI-driven agents to automate the "operational tax"—orchestrating seamless audience segmentation, intelligent list management, and real-time data synchronization.
• Dynamic Personalization: Spearhead the use of GenAI to bridge the gap between data and delivery, creating a highly personalized customer journey that drives measurable top-of-funnel health.

Intelligence & Attribution

• Reporting: Build the infrastructure for tracking pipeline influence and opportunity attribution, turning raw data into actionable insights for GTM leadership.
• Lead Lifecycle: Design a scalable lead lifecycle management system that utilizes AI to monitor conversion health and predict funnel performance in real-time.
• Advanced Scoring: Establish a best-in-class scoring engine that bridges the gap between marketing engagement and sales readiness, ensuring the team is always focused on the most promising prospects.

Strategic Operations & Alignment

• Lead Handoff: Own the end-to-end strategy and process for lead orchestration—leveraging tools like LeanData and AI-driven 'Form Concierges' to ensure instant, context-aware handoffs and high-velocity alignment between marketing and sales.
• Cross-Functional Partnership: Orchestrate the AI and automation roadmap in lockstep with Sales and Marketing leadership to ensure our tech stack directly accelerates core business objectives.
• Data Governance: Implement a robust data governance framework that secures privacy compliance and enforces the high-fidelity data standards necessary for sophisticated AI modeling.
• Operational Excellence: Institutionalize governance standards for marketing automation and AI, ensuring the "marketing factory" operates with high precision and meets rigorous internal SLAs.

About You

• 8+ yrs of Marketing, Operations, or Campaign Management in high growth environments
• 2+ years admin experience with Marketo & Salesforce
• Advanced technical stack proficiency across attribution (Marketo, Bizible), ABM (Common Room), routing (LeanData), enrichment (Cognism), database architecture (Databricks, Snowflake) and ETL processes 
• Deep understanding of the Marketo-SFDC sync, including field mapping, sync errors, and how scoring/lifecycle field values flow into Salesforce
• Data-driven strategist with a proven track record of translating complex campaign performance into actionable insights
• Working knowledge of HTML and experience building emails
• Detail-oriented by nature, finding as much satisfaction in high-level process design as you do in the tactical 'final mile' of QA, proofreading, and delivering actionable feedback
• Demonstrated curiosity and commitment to continuous learning, staying current with emergent technologies (e.g., AI) and proactive exploration of how new capabilities can be applied to improve marketing operations.
• B2B SaaS marketing preferred

Location

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

We will also consider fully remote in CA, CO, FL, GA, IL, MA, MN, NJ, OH, OR, and TX

Compensation

• US: NYC, SF Bay Area, Seattle, the range is $137,000 – $188,000.
• US: All other fully remote locations, the range is $120,000 – $170,000.

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

At Amperity, we help people use data to serve the customer. Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising our clients on how to turbo-boost their marketing through the strategic activation of this data. CRM Consultants work directly with marketers at some of the world's most beloved consumer brands to tackle impactful customer base challenges like acquiring high-value customers, cultivating the loyalty of existing customers, and increasing customer lifetime value.CRM Consultants, in close partnership with Amperity's Analytics team, work on an ongoing, billable basis, interacting heavily with our customers as an extension of their paid media, email, and CRM teams.

Interesting Problems

• Consult with marketers to identify trends, opportunities, and valuable segments that help them drive and measure incremental growth
• In conjunction with our clients, design cross-channel marketing programs, analyze performance, and provide guidance on optimization, always striving to create outsize value for our clients through their customer data
• Gain deep insight into the innovation - and challenges facing - today's top brands, and join them at the front lines of creating a personalized, customer-centric experience for their buyers
• Be an advocate for your clients across the organization by working with Product, Engineering, and Marketing teams to ensure Amperity's services and products are aligned with our client's needs and goals
• Contribute to Amperity thought leadership shared with our community
• Drive AI experimentation, leveraging insights to predict customer behavior and proactively design personalization strategies that scale customer value.
• Champion the adoption of Amperity's AI-first product capabilities with clients, and actively collaborate with Product and Engineering teams to provide user feedback and influence the AI product roadmap.

About You

• Minimum eight (8) years experience in a digital marketing, customer insights, agency, or other strategic client-facing role, or working in a digital marketing function at a retailer or other direct-to-consumer business
• You have a foundational understanding of marketing strategy, frameworks, and best practices, ideally with direct experience launching and measuring campaigns in paid media channels
• You have experience advising clients or other business stakeholders on how to translate insights into action, and how to measure the impact of those actions
• You have strong presentation skills, a professional presence, and the ability to think on your feet
• You're passionate about “diving into the data” to develop a better understanding of customer behavior and are excited by the idea of getting your hands dirty in our product, both on behalf of our clients and to influence Amperity's product roadmap
• Demonstrated success working in a fast-paced, swiftly-changing environment
• Ability to travel occasionally for client engagements, conferences, and internal planning sessions.

Location

New York, NY

Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary:  $117,000-$161,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs.

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

As a Lead Customer Success Manager (CSM) at Amperity, you will play a critical role in guiding our customers through the entire lifecycle of their engagement with us. A great customer success manager has a deep understanding of customer adoption and usage and pushes the customer and the Amperity team towards activities that drive value. You will work closely with cross-functional teams including Sales, Implementation, Product, and Engineering, ensuring that our clients not only achieve their goals but also derive long-term value from our platform. You'll be a strategic partner, collaborating with customers to define success, drive adoption, and manage ongoing customer relationships.

Interesting Problems

Customer Adoption of the Amperity Platform

• Develop a customer-centric quarterly value roadmap based on the annual strategic direction defined by the Account Executive, establishing clear milestones and mutual expectations
• Proactively communicate progress and identify risks, being assertive in bringing the right partners, internal and external, to the table
• Actively participate in the solutioning against customer use cases and goals

Customer Health and Growth

• Drive Monthly Business Reviews (MBRs) and Executive Business Reviews (EBRs), collaborating with your Account Executive and Services teams to execute.
• Collaborate with the BVS team (Business Value Services) to ensure the value roadmap drives savings and revenue for the customer, and deliver ROI reporting to the customer
• Present new use cases and platform capabilities to customers that enhance their ability to execute on their value roadmap

Customer Advocacy and Relationship Building

• Engage with late-stage prospects to set expectations and ensure a smooth transition to the post sales team.
• Provide input on the MVP milestones defined during the sales cycle
• Build and maintain strong relationships with key customer stakeholders, especially in the face of internal or external changes.
• Celebrate value unlocks within customer accounts, including organizing internal roadshows, creating engaging videos, and delivering personalized notes to reinforce positive results.
• Regularly connect with other vendors and partners within the customer ecosystem to ensure that the end-to-end value chain is working
• Connect customers to other customers for value-add conversations

Collaboration and Internal Communication

• Identify opportunities for upsell, cross-sell, and new use cases, and collaborate with Account Executives on the best approach to capture them.
• Surface competitive threats to the Account Executives and align on a strategy for tackling them
• Surface themes within the customer base (problems, solutions, ecosystem, adoption blockers) to product marketing and product management

About You

• Minimum of 12+ years in an enterprise customer success, consulting, or digital transformation role. Strong preference for background in at least one of the following areas:
• Data infrastructure or analytics
• Consumer brands
• Personalization, paid media, lifecycle marketing etc.
• Proven track record of supporting large organizations, including Fortune 100 companies
• Demonstrated ability to influence decision-makers through informed, enthusiastic advocacy for a course of action that aligns with customer goals.
• A strategic mindset with a passion for consultative roles and providing tailored solutions to meet customer needs.
• Thrive in ambiguous environments, identify problems and drive clarity toward successful outcomes.
• Exceptional presentation and storytelling skills and ability to explain complex concepts simply
• Collaborative team player with a strong ability to rally and work cross-functionally with internal teams.
• Practitioner-level knowledge of martech tools, landscape and workflows
• Fosters an AI-curious mindset and demonstrates proficiency in leveraging generative AI for customer-facing materials (e.g., executive summaries, value proposals) to increase effectiveness and scale, while upholding ethical and data privacy standards.

Location

New York, NY

Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary:  $144,000-$200,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs.

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

As a Business Development Representative (BDR) you play a pivotal role as a key partner to our enterprise field sales team, helping them penetrate their top accounts and driving sales opportunities by evangelizing Amperity's value proposition to key executives through Account Based campaigns. This role serves as a vital link between sales and marketing, executing strategies that lead our innovative machine learning solutions to solve long-standing industry challenges. Join us at the forefront of a fast-growing tech startup, where your contributions influence daily success in both sales and marketing efforts.

Interesting Problems

• Implement and oversee Account-Based Marketing (ABM) initiatives targeting senior leaders in a variety of industry verticals.
• Research and understand accounts and prospects, aligning Amperity's solutions with client pain points.
• Craft tailored, account-specific messages (phone, email, social) to animate the Go-To-Market strategy effectively.
• Collaborate with Account Executives to deliver insights to target accounts, creating opportunities and serving as a crucial liaison between sales and marketing teams.
• Ensure accurate account data for precise reporting, facilitating enhanced outreach to key prospects.
• Master martech and B2C industries, presenting yourself as a consultative authority aiding industry leaders in maximizing customer data.
• Gather and communicate feedback to the organization on pain points, messaging strategies, and audience resonance.

About You

• 2-3 years of sales experience.
• Strong cold calling background, thriving on the challenge of penetrating new accounts.
• Self-motivated and ambitious with a desire to drive impact and evolve along with the organization.
• Proven experience leveraging AI tools to drive pipeline growth and meaningful conversations with prospects.
• Demonstrated grit, determination, and agility in problem-solving situations.
• Empathetic skillset, shaping genuine connections to unearth opportunities tailored to a target audience.
• Relentless pursuit of excellence in building and contributing to a transformative venture.
• Comfort with ambiguity and willingness to navigate uncertainties inherent in a startup environment.
• Familiarity with Salesforce, Gong, Common Room, or similar sales tools is advantageous.

Location

New York, NY

Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary: $80,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs.

Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.