What you'll do

Solution Architecture & Design

• Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions 
• Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices
• Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem
• Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions

Customer & Partner Collaboration

• Act as the technical advisor on strategic partner-led engagements with Enterprise clients
• Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs
• Partner with Professional Services to ensure consistency in best practices across all delivery teams
• Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle
• Gather and synthesize partner and customer feedback to inform product roadmap, partnership strategy and partner enablement
• Manage and mitigate technical escalations that arise within partner-delivered engagements

AI & Innovation Leadership

• Champion the integration of AI capabilities within partner solutions, including agentic driven workflows
• Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities
• Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform
• Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space
• Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable 

Partner Enablement & Technical Leadership

• Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners
• Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution
• Create technical enablement content including reference architectures, implementation guides, and build best practice documentation
• Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards
• Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach

Program Development & Scale

• Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements
• Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback
• Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success
• Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale

Who you are

• 5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms
• 3+ years of proven experience designing and implementing complex Airtable deployments that span use cases
• 1+ years of experience working with partner ecosystems or systems integrators
• Must be Airtable Builder, Admin and AI certified
• AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions
• Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.)
• Experience creating technical documentation, enablement materials, and training content for diverse audiences
• Experience balancing partner needs, customer requirements, and business priorities
• Comfortable influencing stakeholders (both internal and external) and managing competing demands
• Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management)
• Comfortable with ambiguity, enjoys building processes and programs from the ground up
• Passionate about solving customer problems and delivering exceptional experiences

As a member of our Professional Services organisation, you’ll partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You’ll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable’s platform quickly and efficiently. As a member of our Solutions Architecture Team, you’ll also play a crucial role in shaping key processes and organisational structure as we scale. 

Please note, this is a hybrid position based in London with the expectation of 2/3 days a week in office. Open to considering remote options including some travel (customer, office, HQ etc) on a case by case basis. 

What you'll do

• Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow.
• Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance.
• Develop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements.
• Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise.
• Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners.
• Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications.
• Partner with Airtable Engagement Managers to validate scope for professional services engagements.
• Partner with other services and partner team members on larger engagements.
• Partner with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements.
• Mentor Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices.

Who you are

• You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms.
• You have 3-4 years of experience in a professional services or consulting role.
• Experienced in solution architecture, with a background in Airtable build (highly preferred), delivery, and project management is a must.
• You demonstrate at least Experimenter-level AI fluency, you’ve built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs).
• You’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape.
• Ability to understand and customise messaging and consulting across verticals, use cases and geographies.
• You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio.
• You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations.
• You are able to prioritise and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities.
• You’re able to influence customer priorities, prioritise competing demands, and balance customer needs against the priorities of our business.
• You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teams.
• You’re able to adapt to new technologies and learn quickly; previous experience with Airtable is required.
• Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes.
• Nice to have: Fluent French or German speaker.

What We Offer 

• In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
• Competitive pension scheme, life insurance, paid leave and sick leave 
• Complimentary mental health support via Modern Health 
• Family planning support via Carrot (fertility, adoption, and surrogacy)
• Flexible and generous time off and sick time benefits
• Transportation & Commuter Benefits
• Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.  
• Supplemental reimbursement for Gender Affirmation procedures and services
• Legal services - access to online tools to legal forms

At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people.  We take great pride in holding everyone accountable for treating each other with dignity and respect. 

Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.

As one of Airtable's Partner Solutions Architects, you will serve as a critical technical bridge between our partner ecosystem and Enterprise clients. You'll work at the intersection of our Professional Services, Partner, Product and Account teams to design and deliver scalable solutions that ensure strong customer outcomes across Partner-delivered engagements. This role combines deep Airtable technical expertise, advanced AI fluency, partner enablement, and customer-facing solution architecture to accelerate value through our partner network.

You'll play a crucial role in shaping how we scale our global partner-led delivery model, creating repeatable design and building frameworks for partner success.

What you'll do

Solution Architecture & Design

• Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions 
• Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices
• Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem
• Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions

Customer & Partner Collaboration

• Act as the technical advisor on strategic partner-led engagements with Enterprise clients
• Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs
• Partner with Professional Services to ensure consistency in best practices across all delivery teams
• Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle
• Gather and synthesize partner and customer feedback to inform product roadmap, partnership strategy and partner enablement
• Manage and mitigate technical escalations that arise within partner-delivered engagements

AI & Innovation Leadership

• Champion the integration of AI capabilities within partner solutions, including agentic driven workflows
• Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities
• Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform
• Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space
• Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable 

Partner Enablement & Technical Leadership

• Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners
• Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution
• Create technical enablement content including reference architectures, implementation guides, and build best practice documentation
• Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards
• Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach

Program Development & Scale

• Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements
• Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback
• Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success
• Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale

Who you are

• 5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms
• 3+ years of proven experience designing and implementing complex Airtable deployments that span use cases
• 1+ years of experience working with partner ecosystems or systems integrators
• Must be Airtable Builder, Admin and AI certified
• AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions
• Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.)
• Experience creating technical documentation, enablement materials, and training content for diverse audiences
• Experience balancing partner needs, customer requirements, and business priorities
• Comfortable influencing stakeholders (both internal and external) and managing competing demands
• Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management)
• Comfortable with ambiguity, enjoys building processes and programs from the ground up
• Passionate about solving customer problems and delivering exceptional experiences

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.