The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) to support the Payments and Insurance Engineering team.

This person will partner with our Payments and Insurance engineering, ops, and product teams to build new Payments and Insurance capabilities and deliver strategic business priorities.We are looking for a candidate with a robust technical background who understands the problem space and leverages their expertise to lead multiple strategic programs that deliver value and fulfill key commitments aligned with Airbnb's priorities in payments and insurance.

The Difference You Will Make:

You will play a crucial role in tackling complexity and delivering predictable, consistent, and impactful results.  You will be leading complex projects/ programs that touch multiple product surfaces, services, functions and teams, and hence are required to keep the big picture in focus while being able to dive into the details, working through unique challenges.  Success in this role requires a strong sense of ownership, coupled with the ability to think critically and strategically while managing relationships with cross-functional stakeholders.

A Typical Day:

• Lead planning, execution, and delivery of large cross-functional initiatives aimed at meeting key business priorities.
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. 
• Define and secure stakeholder alignment on clear, measurable success criteria to accelerate initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
• Lead cross-functional risk and issue management by identifying and documenting risks/issues, assigning clear owners, and driving mitigation to protect delivery commitments
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.
• Define and align on success criteria with relevant stakeholders. Regularly assess risks and identify ways to mitigate them.
• Collaborate with leadership to implement best practices and aligning on priorities across Payments and Insurance.
• Develop a portfolio view of Payments and Insurance programs. Provide leaders with sufficient visibility into execution status, issues, and decisions.  Provide visibility into key performance indicators so leaders are aware of risks and opportunities.
• In this role, you will be expected to work independently with stakeholders and cross-functional leadership, maintain focus on key priorities, and not let important details slip through the cracks or derail a project
• Build atmosphere of trust within the team and inspire team to do their best work and addresses impediments to this quickly and effectively
• Regularly assess opportunities, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.

Your Expertise:

• Qualifications
• BE/B.Tech in Computer Science or equivalent technical background
• 10+ years in software development industry in big tech companies, with 7+ years leading medium-to-large cross-functional programs (multi-quarter, 30+ engineers) 
• Proficient with Jira, Asana, or comparable program management tooling
• Ownership & Delivery
  • Takes full accountability for outcomes, aligns scope to strategy, manages competing priorities, and drives teams to deliver measurable business impact on time.                                                                                               
  •   Program Management
  • Expert at building integrated plans, managing critical path and dependencies, maintaining RAID logs, and navigating ambiguity to keep complex programs on track.
  • Operates effectively across a highly matrixed org; builds trust with diverse stakeholders and keeps alignment across multiple teams simultaneously.
  • Proactively identifies and mitigates risks, resolves issues before they escalate, and manages cross-team dependencies and escalations to keep programs on track.
  • Thrives in ambiguous environments, builds structure where little exists, and adapts quickly when plans change.                                              
  •   Communication
  • Communicates with clarity and precision across all levels; can distill complex technical concepts for non-technical audiences and influence without authority.                                                
  •   Technical Depth
  • Engages substantively on architecture and trade-offs; a credible partner to engineering who can shape design and implementation decisions, not just track

Nice to have:  Experience developing or working directly on various aspects of large-scale ML/AI platforms. Experience with feature development of AI-powered product experiences.Experience and passion for building and maintaining products leveraging AI models

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Senior Technical Program Manager (TPM) to the Hosting Services team. 

Hosting Services focuses on building tools that make hosting on Airbnb easier. This includes building new as well as expanding existing solutions, such as co-host matching and management tools, as well as systems that enhance campaign delivery and host referrals across the platform. The team works across multiple tracks to simplify the hosting experience and unlock growth for both new and existing hosts.

The Difference You Will Make:

We are seeking a Senior TPM who is genuinely excited about leveraging AI to redefine what is possible in this role. You will be the force multiplier that can scale the team’s impact tenfold, automate repetitive workflows, and free up time for strategic thinking and complex problem-solving. The ideal candidate will proactively champion the adoption of AI tools across projects and inspire their teams to embrace these technologies, transforming how we work and ultimately delivering exponentially greater value to our hosts and the broader Airbnb community.

You will play a crucial role in tackling complexity and delivering predictable, consistent, and impactful results. You will be leading complex projects/programs that touch multiple product surfaces, services, functions and teams, and hence are required to keep the big picture in focus while being able to dive into the details, working through unique challenges. Success in this role requires a strong sense of ownership, coupled with the ability to think critically and strategically while managing relationships with cross-functional stakeholders.

A Typical Day: 

• Develop and manage comprehensive project plans to execute on initiatives, identify key milestones and ensure alignment across stakeholders
• Think both broadly about overall outcomes while using good judgment on where to focus in on details 
• Influence the technical direction of projects to meet the stakeholders’ needs while upholding quality. Quickly validate project ideas through iterative development, and pivot as necessary.
• Define and align on success criteria for both short term and long term business goals, regularly assessing risks and opportunities and identifying mitigation strategies.
• Manage effective communication channels to keep a wider range of stakeholders updated on the progress
• Showcase the work in front of senior leaders, clearly communicate trade-offs, risks, and opportunities

Your Expertise:

• 7+ years of experience in the software development industry, with at least 5 years as a TPM or relevant experience 
• Experience using AI to automate manual processes to improve you and your team’s productivity
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
• Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences.
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
• Experience with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences.
• Familiar with A/B testing, incremental delivery and deployment.
• Ability to ramp up quickly and learn new technologies with minimal lag time.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
• Nice to have:
  • Experience developing or working directly on various aspects of large-scale ML/AI platforms.
  • Experience with feature development of AI-powered product experiences.
  • Experience and passion for building and maintaining products leveraging AI models

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

A person in this role will partner with our Guest & Host Engineering and Data Science organization. Airbnb is powered by our Guest and Host communities. Our teams work on everything from driving improvements for the end-to-end Guest and Host experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding community of Guests and Hosts.

You will have an opportunity to impact every person who travels or hosts on Airbnb. This role is deeply cross-organization, as successful project delivery is done with close collaboration with product, design, operations and finance partners. Building positive relationships across a multitude of cross functional teams will be essential to the success of this leader.

The Difference You Will Make:

Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved. We are looking for people who share our passion for tackling complexity head-on while building a world class team of Technical Program Managers.

A Typical Day: 

• Build and maintain a high-performance culture - you will be responsible for developing a team of TPMs, providing continual feedback, coaching and career growth for direct reports 
• Help scale your team's impact by favoring automation and leveraging AI to minimize manual work, setting realistic goals and expectations with stakeholders, and up-leveling TPM skills 
• Through yourself, your TPM manager peers or through the TPMs identify and drive process improvements which are needed to either improve the quality of engineering deliverables, or allow for more efficient tracking of engineering deliverables within the product lifecycle. 
• Work with Design, Finance, Operations and PMO Manager peers to identify opportunities to improve collaboration between Engineering/TPM and those functions.  Spearhead and oversee process improvements until fully adopted.
• Act as the communication lead for the G&H Tech engineering community for the delivery of features for one of our bi-annual product releases. This involves close collaboration with PMO, Design, QA release leaders on communicating program level updates as well as identifying and running down program level risks and areas of ambiguity. 
• Collaborate with TPM Manager peers and Design, PMO and Finance peers to create alignment on strategies and roadmaps, and ensure effective prioritization / trade-offs against overall strategy and organizational constraints
• Provide executional guidance and support for your team’s projects by helping simplify the technically complex, unblocking teams, identifying risks and opportunities
• Partner with your peers leading other TPM teams to strengthen the craft
• As needed, hands on management of large, complex, strategic programs

Your Expertise:

• 13+ years in technical program management function, with at least 5 years experience leading a team of TPMs, creating a culture of inclusiveness and sustainability 
• 5+ years leading a TPM team who specifically collaborates with Product and Design counterparts on customer facing features (ideally which leverage AI capabilities in the Product)
• Experience using AI to automate manual processes to improve you and your team’s productivity
• Proven track record of instilling or maintaining a culture of data driven decision making
• Experience with iterative development or optimizing product development lifecycles to support a rapid build-test-learn operating model  
• Extensive experience and proven success will change management and process engineering to improve efficiencies within engineering and partner functions. 
• Proven ability to effectively navigate organizational or process ambiguity and collaborate and influence teams across boundaries to achieve organizational goals or outcomes.
• Nimble, self-motivated, curious, proactive and effective working in a dynamic environment where priorities can shift from day to day.   
• Highly organized and impeccable communication skills. 
• Experience growing a TPM function within a startup environment is appreciated but not required.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) for the Community Support Engineering (CSE) team.

This person will partner with our CS engineering, ops and product teams to build/enhance decision making across multiple areas in Airbnb. They will partner closely with the engineering leaders in CSE on processes, strategy and execution.

The team is looking for a person with the technical background, who understands the problem space, will drive requirements, leverage and apply their expertise to solve strategic problems at Airbnb.

The Difference You Will Make:

If you strive to improve productivity, have a strong analytical approach to problems, and love the challenge of building new organizational capabilities, this is the role for you.

TPMs at Airbnb work on a variety of complex projects/ programs that touch multiple product surfaces, services, functions and teams, and hence are required to keep the big picture in focus while being able to dive into the details, working through unique challenges. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier.” This includes managing project schedules, identifying risks, discussing the technical trade-offs with engineers, and maintaining clear communications across multiple stakeholder groups across the organization. They make work repeatable by creating and improving processes where applicable. In short, they get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data.

A Typical Day: 

• Develop a portfolio view of CSE programs’ scope and objectives. Collaborate with stakeholders to ensure technical feasibility and drive projects end-to-end. Provide leaders with sufficient visibility into execution status, issues, and decisions.
• Lead planning, execution, and delivery of large cross-functional initiatives aimed at increasing the productivity of our technical teams.
• Enable the teams to deliver against the roadmap at all stages of the project lifecycle by identifying technical dependencies, and aligning with stakeholders on how to manage dependencies which could impact the success of the programs for quarterly/ half-yearly/bi-annual release planning, resourcing and managing ongoing risk escalation/ mitigation which could impact the success of the programs.
• Manage effective communications to leadership and across teams on key decisions, status, and risks to ensure accountability and timeline management.
• Define and align on success criteria with relevant stakeholders. Regularly assess risks and identify ways to mitigate them.
• Partner with developer teams to develop and enforce high quality internal documentation.
• Collaborate with leadership to implement best practices and aligning on priorities across CSE
• Provide visibility into key performance indicators so leaders are aware of risks and opportunities.
• In this role, you will be expected to work independently with stakeholders and cross-functional leadership, maintain focus on key priorities, and not let important details slip through the cracks or derail a project
• Build atmosphere of trust within the team and inspire team to do their best work and addresses impediments to this quickly and effectively
• Regularly assess opportunities, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.

Your Expertise:

• 10+ years of experience in the software development industry with at least 7 years as a technical program manager.
• Demonstrated ability to work calmly through ambiguity to detailed solutions. You can take a vague problem, crisply decompose and frame the challenge, outline the big picture, identify a path forward, and drive an initiative over the finish-line.
• Self-motivated, proactive and ability to adapt well and work with teams having different operating cadences.
• Proven track record of influencing others in combination with strong analytical skills and allowing others to give feedback while understanding their viewpoints.
• Experience developing processes where little exists and demonstrated flexibility to get things done.
• Detail-oriented with the ability to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues.
• Experience working in a highly cross-functional environment where communication with multiple groups is imperative.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
• Exhibit knowledge of Asana, Jira, or other equivalent task management tooling.
• B.S. in Computer Science or a related technical discipline, or equivalent experience.
• Nice to have:  
  • Experience developing or working directly on various aspects of large-scale ML/AI platforms.
  • Experience with feature development of AI-powered product experiences.
  • Experience and passion for building and maintaining products leveraging AI models

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) for the Infrastructure team. This person will partner with our engineering & product teams to build/enhance data-driven decision making  across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. 

To help us achieve our mission, we are seeking a technical, hands-on, and mission-driven Staff Technical Program Manager (TPM) to lead Reliability & Observability initiatives. In this role, you will collaborate closely with Machine Learning (ML) engineers, infrastructure engineers, and product managers across Airbnb to develop holistic solutions that ensure the Airbnb platform is robust, highly available, and transparent in its operations.

The Reliability & Observability team enables safe, resilient, and transparent operation of critical systems powering Airbnb. This team creates and maintains the frameworks and platforms for proactive monitoring, alerting, logging, tracing, and incident management, helping teams across Airbnb maintain service health and quickly remediate issues.

We are looking for a candidate with a robust technical background who deeply understands the problem space, drives requirements, and leverages their AI/ML expertise to resolve strategic challenges that align with Airbnb’s larger goals.

The Difference You Will Make:

You will play a crucial role in tackling projects that power search and recommendations across the entire Airbnb platform—directly influencing how guests and hosts connect in meaningful ways. Success in this role requires a strong sense of ownership, coupled with the ability to think critically and strategically while managing relationships with cross-functional stakeholders.

A Typical Day: 

• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. Rapidly prototype and validate project ideas through iterative development cycles, adapting as necessary based on insights and data.
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
• Define and secure stakeholder alignment on clear, measurable success criteria to accelerate AI initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.

Your Expertise:

• At least 10 years of work experience, with at least 8 years as a TPM or relevant experience 
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
• Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences.
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
• Experience  with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences.
• Familiar with A/B testing, incremental delivery and deployment.
• Ability to ramp up quickly and learn new technologies with minimal lag time.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.