Get To Know Our Team:

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.  
Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.   

The Opportunity:

The key objectives of Strategic Partnerships Centre of Excellence are to ideate, scope, create and implement new initiatives, commercial programs or operational processes tailored to enable our commercial and technical account management teams to grow performance partners portfolio, covering multiple geographies and types – from third-party accommodation suppliers (Bedbanks, DMCs, wholesalers and others)  to b2b API accommodation buyers (OTAs and travel platforms, travel agents networks, airline and other businesses managing their trave funnels). 

You will join a Travel Distribution core team in Bangkok and collaborate with our account management teams as well as stakeholders in tech, finance, supply, marketing and legal teams to drive complex projects. 

The core functions of the team include: 

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business 
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners 
• Revenue optimization initiatives through distribution and pricing experiments content improvements 
• Enabling and supporting account management teams with tools, documentation and efficient processes 
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners 
• Credit risk management  
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders, 
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.  

What You’ll Do:

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. 
 
This position is based in Bangkok.  

What You’ll Need to Succeed:   

• 5+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience

• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools 

• Strong critical thinking, strategic thinking and problem-solving skills 

• Fluent in English with strong stakeholder management skills 

• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins 

• Independent and self-driven 

• Able to move fast and adapt well with changes  

Good to have 

• Experience with SQL and Tableau 

• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills 

• Experience in go-to-market initiatives implementation 

#Bangkok #Singapore #India #KualaLampur #Tokyo #Manila #Beijing #Shanghai #Hongkong

Get To Know Our Team:

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.    

The Opportunity:

This position offers a dynamic role where you will own various operational aspects of Agoda’s engagement with its partners. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills. 

What You’ll Do:

In this role you will be:  

• Drive operations for Agoda’s key partnerships 

• Manage daily operational activities to ensure timely setup and monitoring of campaigns 

• Work closely with internal stakeholders and partners for troubleshooting issues requiring the team’s attention and coordinating across internal Agoda teams for resolution. 

• Track and utilize key operational insights to streamline our processes & operations for improved service delivery and efficiency. Provide input for management reporting. 

• Leverage your problem solving and critical thinking skills to help support key improvement initiatives within the organization 

Required Qualifications:

• 0-3 years of experience in project management or project coordination, ideally involving operations, cross-functional collaboration, and data/analytical work. 

• Fresh graduates are welcome to apply. 

• Strong attention to detail with excellent problem-solving skills. 

• Good organizational abilities, with the capacity to work effectively in a team setting. 

• Proficiency in basic Excel functionality. 

• Proficiency in SQL is an advantage. 

• Must have a fluent command of the English language. Additionally proficiency in Chinese is an advantage 

Preferred Qualifications:

• Exceptional interpersonal communication skills. 
• A professional “can-do” attitude and a dedicated work ethic. 

Get to Know our Team 

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners. We design tailored business and product solutions with our partners and help them generate measurable value. 

As the backbone of this function, the Finance Operations team acts as the critical line of defense for Agoda’s Strategic Partnerships. We ensure financial integrity by validating partner claims and optimizing operational efficiency. We are a data-driven unit that moves fast, prioritizing accuracy and partner trust. 

The Opportunity 

You will manage the Disputes & Finance Operations function, acting as the operational lead for resolving complex B2B payment discrepancies. This role requires a hands-on leader who can investigate high-stakes claims, ensure accurate financial execution, and drive automation to shift the team from reactive dispute handling to proactive prevention. 

In this Role, you will: 

• Lead Investigations: Verify high-value payment claims against internal data to ensure precision in financial processing. 

• Resolve Disputes : Drive alignment across Tech, Finance, Account Managers, and Partners to close complex cases. 

• Data analysis & insights: Deep-dive into dispute and operational data to identify trends and root causes, track productivity KPIs, and translate findings into clear, actionable insights. 

• Mentor the Team: Lead or mentor a team of specialists, fostering a culture of accuracy, speed, and ownership. 

• Drive Optimization: Spearhead initiatives to automate manual workflows and reduce future dispute volumes. 

• Prioritize Resources: Independently analyze risks and data to align team priorities with shifting stakeholder needs. 

What you’ll Need to Succeed: 

• Minimum 8 years in data-driven operations, disputes, or specialized support; 3+ years in people management. 

• Excel proficiency required; ability to validate data-heavy claims. 

• Strong analytical and communication skills: Translate complex data into clear, actionable insights and communicate them effectively to technical and non-technical stakeholders. 

• Ability to balance contractual obligations with partner relationships and business goals. 

• Exceptional English fluency to manage high-stakes discussions with internal and external stakeholders. 

• Detail-oriented and hands-on, with the agility to navigate ambiguity and deliver speed with accuracy. 

Great to have: 

• Experience in B2B partner operations, Vendor Management, or Payment Disputes.
• Working knowledge of SQL and data visualization tools (e.g., Tableau). 

#3 #4 #Bangkok 

Get to Know our Team:

Rocket Travel by Agoda (Strategic Partnerships) is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

In this Role, you’ll get to: 

• Directly support the SVP (Head of Commercial) in strategy development, business planning, and preparation of high-impact executive presentations.
• Drive strategic initiatives and ensure alignment between Rocket Travel by Agoda’s commercial strategy and execution.
• Lead global projects and/or teams to deliver operational innovations and business growth.
• Collaborate with cross-functional teams and senior stakeholders to deliver on strategic commercial initiatives, including those involving non-accommodation partners.
• Build business cases and get buy-in from senior stakeholders, interpret and action strategic business goals.
• Set KPIs for your projects, drive conversations, and lead global rollout projects.
• Ensure all stakeholders are updated about relevant projects and report/present achievements to senior management.
• Provide reporting and analysis on strategic initiatives, supporting data-driven decision-making at the executive level.

What You’ll Need to Succeed

Qualifications

• Bachelor’s or equivalent degree required
• Strong communication and presentation skills with fluency in English
• Minimum 7+ years’ experience excluding internships
• Proven record in achieving company objectives and targets
• Analytical and proven track record in using data to drive strategy and make decisions
• Professional experience in project delivery

Skills

• Comfortable operating at senior level, discussing, challenging, and adapting to the current strategic focus
• Energetic, persistent, and driven personality
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Professional “get it done” attitude and work ethic
• Strong attention to detail
• Highly disciplined, proactive, and innovative
• Adept at using data to analyze problems/opportunities and driven by achieving measurable, impactful results
• Influencer, capable of articulating the business value of complex projects and getting support and buy-in from stakeholders

It’s Great if You Have

• Experience in tech, eCommerce, or consultancy
• Understanding of the Online Travel sector
• SQL query skills

#Bangkok#Singapore#Manila#Hongkong#India#Tokyo#Seoul#California #London #WashingtonDC #NewYork #SanFrancisco

Get to Know our Team:   

Strategy & Analytics is fast growing and dynamic team within Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team’s scope includes profitability optimization, target setting, KPI management, data analytics and business strategy.   

* This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.) 

Key Areas of Focus:   

In this role, you’ll get to:    

Strategy: Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape.  

Analytics: Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance.    

Cross-functional projects: Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives.   

Performance management: Maintain and optimize a performance management system for the department, including a large team of account managers   

Data & tools: Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making.    

Performance reporting: Preparing updates on business performance, proposals, and recommendations to senior management.  

Pricing Experiments: Optimize pricing strategy and make decisions based on A/B experiments.    

This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics 

What you’ll Need to Succeed:    

• 3+ years and above of total experience with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields.   

• Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations.   

• Growth mindset and excited to work on a variety of functional areas.  

• Entrepreneurial and not afraid to be hands-on on the work.   

• Experience working in a fast-paced and high growth environment.   

• Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders.   

It’s Great if you have:     

• Ability to write in SQL a plus, or willingness to learn   

• Ability to use Tableau a plus, or willingness to learn  

• Bachelor’s degree in Statistics, Computer Science, Economics, Mathematics a plus   

#2 #3 #Analytics #bangkok #thailand

Get to Know our Team:   

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.   

The Role:  

This position offers a dynamic role where you will address payment discrepancies involving Agoda and its partners. You will be encouraged to forge positive relationships with partners, aiming to resolve financial disputes and enhance the payment process to prevent future issues. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills.   

*Please note that this role does not support visa sponsorship. 

What You’ll Do:

• Provide Day-to-day support for existing partners, as a first point of contact for inquiries and troubleshooting the partners facing problem. 

• Assist with regular payment confirmation, validation, reconciliation and disputed booking diagnose. 

• Basic Account management: on-going operational support and bridge between partner and our regional support team (performance, reporting, promotions, solutions) 

• Provide cross-department support during major campaigns, include but not limited to hotel selection, Promotion material preparation and content display and pricing check. 

• Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, operational milestones, campaign reports, commission payment, fund collection, etc. 

• Coordinate with AST/ one Supply team to support hotel mapping request.  

Qualifications/Experience:   

• Open to candidates seeking their first professional role, especially recent graduates!  

• Strong attention to detail with excellent problem-solving skills.  

• Good organizational abilities, with the capacity to work effectively in a team setting.  

• Proficiency in basic Excel functionality.  

• Proficiency in SQL is an advantage.  

• Fluency in both Chinese and English (written and spoken) is required

Competencies/Skills:   

• Exceptional interpersonal communication skills.  

• A professional “can-do” attitude and a dedicated work ethic. 

#2 #Shanghai

Get to Know our Team: 

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.  

Location: This role requires you to be based in Bangkok, Thailand (with relocation support provide) 

The Opportunity:

To utilize your technical expertise to support and drive Agoda’s B2B partnership growth by optimizing connectivity with the company’s largest B2B accommodation partners. Work with diverse internal teams and world-leading travel providers in Agoda’s B2B team, delivering innovative, scalable travel solutions at speed. 

In this Role, you'll get to: 

• Drive the profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business. 
• Manage end-to-end technical account management for Agoda’s largest B2B accounts.  
• Take full ownership of connection performance, including new builds, rebuilds, upgrades, day-to-day success rates, and ensuring optimal access to inventory, rates, rate plans, content, and availability.  
• Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement.  
• Collaborate cross-functionally (especially with Product Managers) to identify business needs and influence the design and prioritization of next-generation features.  
• Automate business processes to support operational efficiency and scalability.  
• Identify and resolve technical issues impacting client connectivity, ensuring seamless operations.  
• Serve as a trusted advisor to B2B clients, translating business needs into technical requirements. 

What you'll Need to Succeed:

• Bachelor’s degree in a quantitative, engineering, or computer science field. 
• 6-8+ years of hands-on experience in technical account management, solutions engineering, or similar roles in technology or travel industries. 
• Demonstrated strong analytical skills, with a proven ability to leverage data and insights to drive business strategy and decisions. 
• Highly organized and capable of managing multiple priorities across concurrent projects in a fast-paced environment. 
• Strong problem-solving skills and a self-starter mentality - able to identify opportunities, relentlessly drive growth, and push projects over the finish line. 
• Practical experience with API integrations/data transfers, with strong proficiency in SQL and Excel. 
• Excellent written and verbal communication skills.

It's Great if you have:

• In-depth understanding of technical integrations and system architecture.
• Experience in travel technology, hospitality tech, or related industries.  
• Strong command of Python, XML, or data modeling concepts.  

#bangkok #thailand #2 #3