AEVEX
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Work Arrangement
This is an onsite position at MacDill AFB.
Job Overview
Designs, develops, tests, and maintains software applications and systems. Leads or mentors junior developers and collaborates with cross-functional teams to deliver high-quality software solutions. Utilizes advanced programming skills and best practices to solve complex technical problems and improve software performance. May participate in architecture design and code reviews.
Essential Functions
- Serve as a lead technical expert in designing, developing, and optimizing ITSM tool solutions (ServiceNow) for complex Configuration Change Management (CCM) processes for the C2ISR transport program.
- Lead the architectural design and development of enterprise-level CCM capabilities within the ITSM platform, ensuring scalability, security, and integration across diverse C2ISR infrastructure environments.
- Architect and implements advanced integrations between the ITSM tool and critical C2ISR systems (e.g., RMF tools, network configuration managers, deployment orchestration platforms) to automate change execution and enhance traceability.
- Drive the development of custom applications, portals, and dashboards that provide intuitive interfaces and comprehensive insights for managing configuration changes, engineering requests, and compliance metrics.
- Establish development best practices, coding standards, workflows and quality assurance processes for all ITSM tool enhancements, ensuring maintainability, performance, and adherence to security guidelines.
- Mentor junior and journeyman ITSM tool developers on advanced platform development, integration patterns, and best practices for creating robust CCM solutions.
- Function as a technical expert across multiple high-impact CCM assignments, guiding implementation teams, and contributing to the strategic evolution of the ITSM tool's CCM capabilities.
- Perform other duties as required.
Standard Essential Functions
- Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications
- Excellent understanding of JavaScript, HTML, CSS, or other web development languages
- Strong problem-solving and analytical skills
- Attention to detail and documentation discipline
- Ability to work independently and as part of a team
Education / Certifications
- Bachelor's Degree Required, Masters Degree Preferred
- ServiceNow Certified Developer & Administrator certification
- Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment.
Experience
- 10+ years of experience in software development
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:
- Frequently required to sit, and to reach to use computers and other office equipment
For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.
Security Clearance
- Active TS/SCI security clearance
- S. Citizenship required.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Ready to apply?
Apply to AEVEX
Work Arrangement
This is an onsite position at Pope Field in North Carolina.
Job Overview
Analyzes and interprets complex data sets to support business decision-making. Develops and maintains data reports, dashboards, and visualizations. Collaborates with cross-functional teams to identify data needs and implement data-driven solutions. Ensures data accuracy, integrity, and security while optimizing data processes. Continuously improves analytical methods and tools to enhance insights and business outcomes.
Essential Functions
- Conduct independent analysis of data related to equipment tracking, information management, and asset preservation across multiple operational domains.
- Design and implement systematic processes for collecting, validating, and presenting data for equipment monitoring, information control, and resource optimization.
- Develop and refine reports and dashboards on the operational status of technological resources, highlighting key performance indicators and trends.
- Perform data analysis to support lifecycle analysis for delivered equipment, identifying trends in upgrades, maintenance, and consumables usage.
- Contribute to solution-specific proposals by providing detailed data analysis on equipment lists, pricing, delivery timelines, and impact assessments for customer-specified configurations.
- Develop and maintains comprehensive documentation for data models, analysis methodologies, and reporting procedures for equipment and information support.
- Collaborate effectively with asset managers and technical teams to translate data requirements into actionable analytical solutions.
- Operate with appreciable latitude in developing methodologies for extracting insights from complex datasets to support resource optimization.
- Ensure and champions adherence to established data governance, data quality standards, and reporting guidelines for all assigned projects.
- Analyze monthly consumables inventories and reports on quantities falling below 60% of agreed RSPL levels.
- Perform other duties as required.
Standard Essential Functions
- Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications
- Proficient in: Microsoft Excel; Power BI; Tableau; SharePoint; Confluence; ServiceNow; Jira; statistical analysis tools.
- Strong problem-solving and analytical skills
- Attention to detail and documentation discipline
- Ability to work independently and as part of a team
Education / Certifications
- Bachelor's Degree Preferred.
Experience
- 2+ years of experience with data analytics
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:
- Frequently required to sit, and to reach to use computers and other office equipment
For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.
Security Clearance
- Active TS/SCI security clearance
- S. Citizenship required.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Ready to apply?
Apply to AEVEX
Work Arrangement
This is an onsite position at MacDill.
Job Overview
This position supports the C2ISR Data Transport Infrastructure by performing routine network diagnostics, monitoring, and connectivity verification across assigned network segments. The role assists with basic troubleshooting of common network issues and ensures accurate documentation, alert handling, and status reporting. Working under direct supervision, the position builds foundational expertise in network operations while utilizing standard enterprise tools, monitoring platforms, and ticketing systems.
Essential Functions
- Apply foundational networking concepts, including routing, switching, and firewall basics, to support diagnostic activities across C2ISR Data Transport Infrastructure.
- Perform end-to-end infrastructure testing and connectivity verification for assigned network segments using predefined test procedures.
- Monitor network performance and availability using standard network monitoring tools, identifying anomalies and reporting transport-related outages.
- Assist with initial troubleshooting of common network issues such as packet loss, latency, and device reachability, following established processes and escalation paths.
- Document test results, troubleshooting actions, and findings in accordance with program standards.
- Support proactive monitoring efforts by validating network device status, acknowledging alerts, and escalating issues when required.
- Work under direct supervision while executing routine diagnostic tasks and developing core competencies in C2ISR network troubleshooting methodologies.
- Utilize required technical platforms and tools, including ServiceNow, Jira, SolarWinds, SNMP-based monitors, packet capture utilities (e.g., Wireshark), diagramming tools (Visio, Lucidchart), and endpoint/wireless diagnostic tools.
- Leverage enterprise tools such as Microsoft Power Platform, SharePoint, Confluence, and associated reporting or tracking systems to support documentation, workflow management, and operational visibility.
- Adhere to organizational standards, security requirements, and procedural guidance to ensure the integrity, reliability, and availability of C2ISR network transport infrastructure.
- Perform other duties as required.
Standard Essential Functions
- Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)
- Familiarity with networking hardware and operating systems (e.g., Windows Server, Linux)
- Exposure to network monitoring or ticketing systems is a plus
- Strong problem-solving and analytical skills
- Ability to learn quickly in a technical environment
- Good communication skills and ability to support non-technical users
- Attention to detail and documentation discipline
- Ability to work independently and as part of a team
Education / Certifications
- Bachelor's Degree Preferred.
- DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment.
- DoD 8140 role for WRC: 441; Element: IT; Work Role: System Administrator Specialist; Proficiency Level: Intermediate
Experience
- 2+ years IT or network administration experience
- 0 years’ experience with a MS/MA
- 6 years’ experience with no degree.
- Previous experience as a Network Administrator or similar role supporting a DoD customer at the CCMD level;
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:
- Frequently required to sit, and to reach to use computers and other office equipment
For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.
Security Clearance
- Active TS/SCI security clearance
- S. Citizenship required.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Ready to apply?
Apply to AEVEX
Help Desk Technician - Tier 2
Share this job
Work Arrangement
This is an onsite position at Pope field, North Carolina
Job Overview
The Help Desk Technician Tier 2 provides frontline technical and management support across the program. This role performs troubleshooting, resolves technical issues, and ensures accurate documentation of incidents. The technician works in a fast paced, 24/7/365 operational environment supporting critical C2ISR systems and user communities.
Essential Functions
- Perform in-depth troubleshooting, diagnostics, and resolution of complex issues across all services in the service catalog.
- Assist users through multiple communication channels, including in person, phone, chat, remote desktop, automated workflows, email, and knowledge articles.
- Deliver Tier II/Tier III support during standard business hours and resolve escalations from Tier I teams.
- Participate in 24/7/365 operational coverage, including shift-based work schedules.
- Support OCONUS personnel with advanced technical assistance and incident resolution.
- Maintain precise documentation for all service requests, troubleshooting steps, solutions, and escalations.
- Utilize role-specific tools including:
- Service desk ticketing platforms (ServiceNow, Remedy)
- Knowledge repositories and documentation systems
- Remote desktop support tools (Microsoft Remote Desktop, TeamViewer)
- Collaboration platforms (Microsoft Teams, Zoom, Outlook)
- PC diagnostic utilities and network connectivity testers
- Remote access and troubleshooting tools (Secure OOBM, PuTTY, TS Reader, Wireshark)
- Performance monitoring dashboards (Grafana, Prometheus, SolarWinds) for proactive anomaly detection
- Audio/visual troubleshooting utilities
- Asset and inventory management systems
- Standardized documentation templates for procedures, troubleshooting logs, and technical reports
Standard Essential Functions
- Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications and Competencies
- Strong working knowledge of:
- Service desk ticketing systems such as ServiceNow and Remedy
- Knowledge base and documentation repositories
- Remote support tools including Microsoft Remote Desktop and TeamViewer
- Collaboration platforms such as Microsoft Teams, Zoom, and Outlook
- PC diagnostic utilities and basic network connectivity testers
- Audio/visual troubleshooting tools
- Inventory and asset management systems
- Standard documentation templates for procedures, workflows, and trouble logs
Education / Certifications
- Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level
- Obtain CE/Operating System (OS) certificate within six months of the assignment.
Experience
- Previous experience as a Help Desk Technician Tier 2 or similar role supporting a DoD customer at the CCMD level; Minimum of 5 years’ experience with a BS/BA or 3 years’ experience with an MS/MA or 0 years’ experience with a PhD.
- DoD 8140 role for WRC: 411; Element: IT; Work Role: Technical Support Specialist; Proficiency Level: Basic / ability to obtain
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:
Frequently required to sit, and to reach to use computers and other office equipment
Security Clearance
- Active TS/SCI DoD clearance, and ability to maintain TS/SCI.
- U.S. Citizenship required.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Ready to apply?
Apply to AEVEX