For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Service Desk Technician II is responsible for providing advanced troubleshooting and technical support to end users. This includes in-depth root-cause analysis, support, and escalation of issues via phone, email, and in person. The role requires a customer-focused individual with the ability to solve complex technical problems and communicate solutions effectively.

Key Responsibilities:

• Provide advanced troubleshooting and technical support to end users, including Executives and VIPs.
• Perform in-depth root-cause analysis for complex issues and provide effective solutions.
• Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution.
• Document technical knowledge in the form of notes and manuals.
• Maintain relationships with clients.

Essential Functions:

• Provides advanced troubleshooting and technical support through root-cause analysis, troubleshooting, support and escalation via phone, email and in person to users.  
• Assist with drafting and maintaining documentation such as SOPs, knowledge base articles, and onboarding materials.
• Deliver technology services for events held at the facility in addition to on-site event support (I.E. Troubleshooting of Ticket Scanning, point of sale and WiFi issues). 
• Provides high-level customer service to all end users, with special attention to executive support needs.
• Work with AEG Global Technology to ensure policies and procedures are being followed in addition to best practices.
• Manages the deployment and configuration of endpoint devices in accordance with established procedures, while identifying and implementing improvements to software deployment and asset tracking.
• Ensure that the asset log is kept up to date for Life Cycle Management and budgeting purposes.
• Troubleshoot and remediate LAN and Wi-Fi issues with the assistance of the Global Technology Network Team.
• Collaborate with the Information Security team in regard to data integrity and system best practices and to help identify and remediate cyber security risks.
• Provides support for Office 365, including user account management, troubleshooting, and end-user education.
• Supports the setup and maintenance of conference room technology, including audio/visual systems, video conferencing, and presentations.

Required Qualifications:

• AA/AS Degree (2-year) (BA/BS Degree Preferred): Information Systems, Computer Sciences or related technical field
• 2-4 years
• Strong knowledge of various mobile handheld device operations systems such as IOS and Android devices.
• Self-Motivated and able to work independently.
• Superior interpersonal skills, verbal and written communication skills.
• Excellent organizational skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project.
• Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy.
• Maintain current knowledge of industry trends and potential impact on the IT business.
• Strong understanding of troubleshooting basic TCP/IP issues.
• Knowledge of Wi-Fi spectrums, channels, and troubleshooting.
• Willingness to work different shifts and extended hours as needed to support event schedules. Including holidays, weekends, and evenings.
• Ability to persistently troubleshoot a problem through resolution, with extensive experience with Microsoft technologies.
• Familiarity with ITIL service management concepts and service desk operations, including incident escalation and documentation practices.
• Ability to lift, push, pull, and carry computer equipment.

Licenses and Certifications:

• CompTIA A+ Certification preferred
• ITIL Foundations v3 preferred

Payscale: $27.61 - $35.19

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Groundskeeper is responsible for regular and preventative maintenance of the facility landscaping to include all plants, lawn, irrigation, concrete walkways and loading docks. In addition, the Groundskeeper's primary role in learning how to measure and paint the fields based upon the sport in which is being played on particular field to ensure they are ready for event days.

Essential Functions:

• Measure and paint playing fields to ensure they are ready for event days
• Mow, edge, verticut, topdress, and brush field on an as needed basis
• Spray fields to eradicate weeds and pests
• Ensure all outdoor, equipment, such as mower and carts are maintained and operational at all times
• Make sure loading dock areas are neat, clean, and organized daily

Required Qualifications:

• A minimum education level of : High School Diploma or its equivalency
• Must have a valid driver's license ( to drive gators and carts in/around the facility)
• Good communication and customer service skills to be able to work well with other departments and provide good service internally
• Must be able to work event nights, weekends, and holidays
• Ability to lift, push, pull up to 50 lbs.
• Ability to stand for extended periods of 4 to 6 hours at a time.

Payscale: $21.85

Bonus:  This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Guest Services Representative is responsible for providing an excellent guest experience for all internal and external guests of the venue.  The incumbent monitors entry to the venue and provides guest escorts to various spaces inside the facility.

Essential Functions

• Provide excellent guest services at events by performing AEG Encore service.  Always attending to guests needs.
• Answer guest inquires and provide information and/or directions.  Escalating issues/problems to Guest Services Lead when necessary.
• Scan and check for valid tickets at entry gates.
• Control ticket access points by checking guest’s tickets to ensure they are allowed into the appropriate areas.
• Assisting guest with seating problems or issues, ensuring quick resolution and escalating when necessary.
• Other duties as assigned

Required Qualifications

• High School Diploma or its equivalency
• 0-2 years of related work experience preferably in the sports/entertainment venue environment.
• Must be able to work evenings and are required to be available to work all weekends and holiday.
• Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain.
• Excellent customer service skills

Payscale: $20.48

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Vice President, Event Services is a senior executive responsible for the strategic planning, operational leadership, and continuous improvement of all event and guest-facing functions at Dignity Health Sports Park (DHSP), overseeing Event Services, Security, Guest Services, Box Office, Concessions, and First Aid to ensure every event is delivered safely, efficiently, and in alignment with DHSP and LA Galaxy's guest experience standards. This role drives operational consistency and executional excellence across a diverse event portfolio, including sports programming, concerts, festivals, private events, and community initiatives, while serving as a key partner in booking strategy and annual calendar planning to optimize campus utilization and deliver a balanced, revenue-generating mix of programming.

Essential Functions:

Leadership & Vision

• Serve as the functional lead for all event activities across the Sports Park, setting the standard for professionalism, safety, and hospitality.

• Partner with the General Manager and leadership peers to shape long term event strategy and calendar planning, aligning event programming, booking decisions, and venue operations with DHSP and LA Galaxy’s strategic plan, revenue growth objectives, and community impact goals.

• Lead the planning and execution of all event operations, including Event Services, Security, Guest Services, Box Office, Concessions and First Aid.

•  Drive continuous improvement by leveraging data, technology, and industry best practices to enhance operational performance and guest experience.

Event Performance

• Lead a diverse portfolio of events, including sports programming, concerts, festivals, and community events, ensuring alignment with strategic priorities and financial goals.

• Direct event management teams to ensure all programs, events, and activations are delivered at the highest standards, on schedule, on budget, and reflective of DHSP and LA Galaxy’s brand and values.

• Oversee security, crowd management, and emergency response coordination, serving as the primary liaison with law enforcement, fire, and EMS agencies to ensure public safety and event preparedness.

• Ensure the Park’s mobility systems support accessibility and guest experience goals, integrating ADA considerations throughout the guest journey.

• Establish and maintain strong working relationships with tenants, vendors, community partners, city personnel, and the general public.

Financial & Administrative Management

• Develop and manage annual budgets for event and venue operations, including labor, facility rental, event related expenses.

• Provide financial oversight of department budgets and event specific cost analyses, ensuring fiscal responsibility and alignment with organizational objectives.

• Support multiyear forecasting and strategic resource planning to ensure sustainable growth and operational readiness.

Booking, Sales and Marketing Alignment

• Partner with booking and sales teams to optimize the event calendar.

• Evaluate ticketed, non-ticketed and private events.

• Collaborate with marketing on event positioning, promotion, and guest experience strategy.

• Provide operational input on feasibility and planning.

• Identify opportunities to increase utilization across all campus assets.

Team & Culture Leadership

• Lead, develop, and inspire a high-performing team across Event Services, Guest Experience, and Venue Management, fostering accountability and operational excellence.

• Implement and support company initiatives related to training and development, quality assurance, and community contributions.

• Foster a culture grounded in collaboration, innovation, and pride in the Sports Park’s mission.

• Mentor leaders to strenghten capability , build succession pipelines, and support long-term departmental growth.

Required Qualifications:

• BA/BS Degree (4-year) (Advanced Degree Preferred) : In Facilities Management, Sports Management, Hospitality or a related area
• 10+ years 
  • Progressive leadership experience in large-scale sports, entertainment, or mixed-use campus environments.
• 4-6 years
  • Strong track record of executive-level leadership and team development in a fast-paced, high-profile environment.
  • Proven record of developing guest experience programs and delivering complex, high-impact events.
  • Proven financial and budget management skills with multimillion-dollar operations.
  • Exceptional communication, leadership presence, and ability to influence at all levels.
  • Extensive experience in event sales/booking/talent buying.
  • Demonstrated experience with oversight of union labor environments, including IATSE, with a clear understanding of collective bargaining agreements, work rules, staffing models, and cost implications.
• Strategic thinker with a collaborative, enterprise-first mindset. Inspires trust and accountability across diverse teams and partners and a proven track record of leading high-performing teams ensuring efforts align with long-term organizational goals.
• Exceptional written and verbal communication skills; able to influence and collaborate effectively with executives, partners, public agencies, and diverse internal teams.
• Demonstrated leadership presence with the ability to inspire trust, accountability, and high performance across large, multi-disciplinary teams.
• Strong analytical and data driven decision making skills; comfortable leveraging technology, systems, and performance metrics to improve operations.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and adept at leveraging technology, data, and systems to improve operational efficiency and decision-making.
• Commitment to delivering exceptional guest and fan experiences; able to work flexible hours (including evenings, weekends, and holidays) to meet venue demands.
• Dedicated to fostering an inclusive, equitable, and collaborative workplace culture that reflects the mission and values of the Sports Park.

Payscale: $163,852.00 - $190,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary
The Supervisor Security will maintain the safety and security of all employees, guests and clients at shows, events, festivals, tours, one-off's and venues through the supervision of Security Officers and by performing constant patrol, observation and documentation. The Security Supervisor and Officers will be the first point of contact for all security-related issues and will control the diffusion of any incidents at the venue. The incumbent in this position must know and enforce all rules and policies; comply with all legal and ethical instructions provided by the Security Manager and Building Management; and ensure/maintain the highest levels of integrity for him/herself and the security staff.

Essential Functions

• Supervise Security Officers who are on duty for event and non-event days.  Ensure that officers are patrolling their assigned areas; working their schedules as assigned, with required breaks; and that they respond to all security and safety-related calls in a timely manner.
• Perform back-office administrative functions including, but not limited to:  Officer scheduling and timecard management/verification; preparing required reports; and issuing daily credentials for employees, workers and visitors when necessary.
• Investigate and compile accurate incident reports.  Review camera footage, locate witnesses, and work closely with law enforcement as needed.
• Participate in the Officer hiring process (e.g., interviewing); counsel staff on performance and attendance matters; prepare written disciplinary documentation as needed.
• Monitor and record activity on venue security cameras.  Ensure that all cameras are working properly and are unobstructed.
• Patrol venue to ensure a safe and comfortable environment. Observe, report, and control ongoing activity, keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive or intoxicated guests.
• Monitor entry and access point for the venue.  Screen and confirm all employees, vendors, delivery personnel, guests and artists entering the venue to ensure appropriate access.  Review and verify documentation to ensure validity.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
• Document in writing all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.

Required Qualifications

1. High School Diploma or its equivalency (BA/BS Degree Preferred)
2. 4-6 years of related work experience, law enforcement or security experience, management experience preferred
3. Strong interpersonal, verbal and written communications skills
4. Expert organizational, leadership and time management skills
5. Must have a valid Security Guard Card
6. Must be able to work long hours including nights, weekends and some holidays
7. Valid CPR and AED certifications
8. Knowledgeable of OSHA/ADA laws and regulations
9. Must be able to stand and walk for extended periods of time when monitoring, checking access, or on patrol throughout the venue, including going up and down stairs in an arena setting.  If needed, must be able to apprehend and hold individuals until a deputy arrives.

Payscale: $24.95

Bonus:  If not applicable This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Private Event Sales & Marketing Manager is responsible for driving private event revenue across the facility, with a strong focus on private events with hospitality/catering. This role blends strategic marketing with proactive sales, using both traditional outreach and grassroots marketing and sales strategies to position the venue as a premier destination for corporate meetings, teambuilding experiences, social celebrations, photoshoots, brand activations, and more.

The Manager leads targeted marketing initiatives, builds and maintains relationships with booking agents, promoters, corporate clients, and community partners, and manages the full sales cycle—from prospecting and proposal development to negotiating rental agreements and contracts. This position oversees availability, hold requests, and calendar management while collaborating closely with internal departments, catering partners, and the Sr. Manager of Event Booking to maximize revenue opportunities and deliver exceptional client experiences.

Essential Functions:

• Proactively generate new business through networking, outbound outreach, partnerships, agency relationships, community engagement, and industry events while identifying and cultivating diverse lead channels including corporate planners, production companies, team-building vendors, hospitality partners, and civic organizations. Build strategic relationships with Convention & Visitors Bureaus, Chambers of Commerce, and corporate associations, respond to inbound leads within 24 hours, and maintain consistent follow-up through the CRM to drive conversion.
• Develop and execute a comprehensive sales and marketing strategy that promotes the venue’s private event capabilities, partnering with Marketing/Creative Services to produce compelling collateral, digital campaigns, case studies, and multimedia assets while supporting social initiatives that highlight event spaces and client success. Conduct ongoing market research to monitor trends and competitors, recommend innovative pricing models and event concepts, and lead venue tours and presentations that position the campus as a premier event destination.
• Manage the facility calendar and scheduling platform to maximize space utilization. This includes but is not limited to one-off corporate bookings and internal and external events on site.
• Maintain strong relationships with past and prospective clients through CRM-driven communication and proactive engagement strategies that foster long-term partnerships. Implement retention and post-event follow-up initiatives to encourage repeat business and facilitate complimentary rental agreements for Global Partnership activations in alignment with internal approvals.
• Serve as the primary liaison between clients and the venue caterer or concessionaire to ensure alignment on event needs and service expectations. Assist in developing tailored catering packages that enhance targeted event offerings, client satisfaction, and overall revenue performance.

Required Qualifications:

• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 4-6 years
  • Experience within sales/events, preferably in hospitality, sports, entertainment, or venue management.
  • Experience in marketing, including campaign development, content creation, or digital marketing for corporate events.
• Strong knowledge of private and corporate event planning, production, and hospitality operations.
• Experience developing and executing marketing and sales strategies.
• Proven track record of increasing revenue and meeting/exceeding sales goals.
• Proficient with Microsoft Office products with the ability to learn required business systems, Graphic design experience is a plus.
• Comfortable using CRM platforms and event booking software.
• Proven leadership in a fast-paced, competitive team environment.
• Excellent relationship-building, communication, and presentation skills.
• Strong networking skills with a proven ability to build and foster relationships with clients and drive new business.
• Self-starter with the ability to work independently and collaboratively.
• Highly motivated, assertive, and results-oriented.
• Assertive, persistent and results-oriented.
• Must be able to work evenings, weekends, holidays (as needed).
• Must have reliable means of transportation.
• Graphic design experience is a plus, particularly for supporting marketing content, sales collateral, and promotional materials.

Payscale: $73,266.00 - $85,000.00

Bonus:  This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Security Officer will maintain the safety of all employees, guests and clients at Dignity Health Sports Park shows, events, festivals, tours, one-offs and venues through constant patrol, observation and documentation. This position will be first point of contact for all security related issues and will control the diffusion of incidents at the venue. The Security Officer will also assist with customer service requests.

Essential Functions:

• Monitor assigned area of venue on foot. Observe, report, and control ongoing activity keeping track of unusual occurrences. Assist with the ejection or control of unruly, disruptive, intoxicated guests
• Monitor entry and access point for the venue. Ensure all guests and employees have appropriate access to be in each specific area.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations. Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access. Review and verity documentation to ensure validity.
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented. 

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1 - 2 years of related work experience
• Strong interpersonal, verbal and written communication skills
• Expert organization, leadership and time management skills
• Ability to qualify and be issued a security officer license
• Must be able to work long hours including nights, weekend and some holidays
• CPR and AED certification
• Knowledge of rules and regulations with good understanding of right and wrong
• Must be able to stand for long periods of time
• Ability to obtain and maintain a Guard Card

Payscale: $21.28

Bonus:   This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.