About the Role

This position exists to develop and enhance the customer onboarding experience and set up systems owned by the Customer Journey (CJ) team, within the Multi-Product Platform (MPP) division. The role plays a critical part in helping the team deliver on its mission: making POV (Proof of Value) onboarding smoother, faster, and increasingly self-serve. You will contribute directly to the backend systems that take enterprise customers from evaluation to full deployment, and help strengthen the team’s ability to deliver reliable, automated onboarding workflows at scale.

What you will do

Abnormal AI is looking for a driven and growth‑oriented Backend Software Engineer to join the Customer Journey (CJ) team. The team builds and maintains Abnormal’s customer onboarding and tenant management systems within the Multi-Product Platform (MPP) division. As a member of the team, you will build and scale backend services, contribute to automating manual steps in the onboarding process, and help decouple downstream systems from the onboarding pipeline. You’ll work across APIs, backend services, and data workflows to solve technical challenges related to large-scale customer provisioning at scale. We’re looking for candidates who are eager to learn, excited to work collaboratively, and motivated by building systems that directly impact how customers experience Abnormal.

Must Haves

• 2+ years of experience as a software engineer with a strong foundation in coding and problem-solving.
• 1+ years of hands-on experience in backend development using Python or Golang, with exposure to cloud-native environments.
• Solid understanding of databases, REST APIs, and data pipelines.
• Familiarity with LLMs and AI development tools such as Cursor, GitHub Copilot, or Claude.
• Experience working individually as well as in groups on a regular basis.
• Experience working with distributed teams, proficient in asynchronous and written communication.
• Experience building features and components from scratch and operating them, balancing feature development with operational tasks.

Nice to Haves

• Experience with Apache Airflow
• Familiarity with AWS services and deployment practices.
• Experience in building a feature or component from scratch

🚀 Ready to be part of AI transformation at Abnormal AI? Apply Now!

Once you apply, you’ll be invited to our AI-powered Development Challenge, where you’ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you’re ready!

#LI-UC1

About the Role

Abnormal AI is looking for a Staff Software Engineer to serve as the technical lead for the APAC leg of our Multi-Product Platform division. Our team owns the full customer journey — from the moment a prospect sees a demo to the day they're a fully onboarded, thriving customer — and everything in between.

At Abnormal, we keep our customers — ranging from Global 2000 organisations to small businesses — safe from complex, cutting-edge attacks that could cause financial loss and disrupt business operations. Our novel approach to email security, account takeover detection, and other use cases has made us one of the fastest-growing security companies of all time, with 15%+ of the Fortune 500 among our customers. As we cement our leadership in email security, expanding our product portfolio is the next bold chapter — and our team is at the centre of it.

Few roles let you work at this many levels simultaneously. Day to day, you will partner directly with engineering and product leaders across the R&D organisation — shaping the roadmap, making the hard architectural calls, and being the person the team looks to when the path forward isn't obvious. What you build won't live in the background: it will be the foundation that tens of thousands of users interact with, the infrastructure that powers Abnormal's growing App Store, and the self-serve experience that makes onboarding and offboarding seamless for our customers.

Beyond the technical depth, you'll operate at the intersection of product strategy, distributed systems, and international expansion — shaping how Abnormal enters new markets, serves the public sector, and reaches customers across segments. The problems are genuinely hard, the stakes are real, and the team around you is strong. If you've been looking for the role where you finally get to build at full scale — with the autonomy to architect boldly and the context to make decisions that stick — this is it.

What You Will Do

• Lead and mentor a team of 15+ engineers, raising the technical bar while helping individuals grow into the best versions of their engineering careers.
• Drive the evolution of the Abnormal customer journey as we expand into international markets, enter the public sector, and serve new market segments.
• Own and develop complex, customer-facing features that simplify the Abnormal experience for the world's largest organisations.
• Define and uphold SLAs for our systems while maintaining a high standard for operational excellence — reliability is not optional at our scale.
• Partner with internal stakeholders and external customers to gather feedback and iterate quickly, turning insight into shipped product.
• Shape a team culture that engineers are proud to be part of, and a hiring process that leaves candidates with a positive impression of Abnormal — regardless of outcome.

This is a leadership role. You will contribute both code and guidance — you are accountable for delivering great solutions and for improving the team around you.

Must Haves

• 8+ years of experience designing and building web and distributed applications, deployed across multiple data centres.
• 2+ years at staff level, with a track record of working across teams, mentoring senior engineers, and delivering high-impact outcomes.
• Demonstrated experience leading multi-quarter, customer-facing projects from inception through to stable, high-quality operation.
• Strong experience collaborating across multiple cross-functional teams (Engineering, Product, Design, and beyond).
• Deep, well-formed opinions on technical excellence — spanning design, development, code quality, testing, debugging, and production operations.
• BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field.

Nice to Have

• Experience in cybersecurity or security-adjacent products.
• Background at enterprise-level SaaS companies.
• Familiarity with our stack: Python / Go, TypeScript, React / Redux, AWS, Kubernetes.

Why Abnormal

Abnormal AI is a mission-driven company at an inflection point. We're not just adding features — we're expanding the frontier of what enterprise security looks like, and doing it at the speed the threat landscape demands. You'll work with people who care deeply about craft, take ownership seriously, and believe that great engineering and great security are inseparable.

#LI-AB2

About the Role

Abnormal AI is looking for a Software Engineer to join the Portal Platform team. 

Our team’s mission is to uplevel the architecture across our different portals here at Abnormal: 

• Customer Portal -  a gateway our customers use to interact with Abnormal
• End User portal - functionality for the users inside the companies that have purchased our product 
• Demo portal - a tool to help showcase different combinations of our product by GTM teams

Main themes include helping reach and maintain enterprise grade stability, security & usability for our customers while enabling application teams to easily develop & deploy their frontend components utilising AI-driven workflows.

This role offers an exciting opportunity to join an AI-native company. You will own truly impactful, platform-level work, driving cross-functional influence that spans across product development and enabling our go-to-market teams.

You'll join a team of experienced engineers, collaborating with them to design components &  drive execution. The ideal candidate is comfortable working with a distributed team & has worked in a full-stack capacity before in enterprise environments.

What you will do 

• Design and execute platform-level software projects from conception through launch, collaborating with senior engineers across the organization.
• Build and maintain backend services and APIs that power our portal experiences
• Build reusable frontend libraries, design systems, and developer tooling that accelerate feature delivery across product teams
• Own infrastructure concerns, including CI/CD pipelines, deployment automation, and observability for portal applications.
• Drive frontend performance, accessibility, and quality standards across our portal applications.
• Raise the bar of excellence in engineering, actively contributing to knowledge sharing within the team, and participating in professional development activities.
• Provide guidance and mentorship for junior members of the team
• Help accelerate the teams with their changes across different realms of front-end development 

Must Haves 

• 4+ years of experience as a software engineer with proven experience designing and building full stack web applications
• Backend development experience with Python, TypeScript, or Go.
• Proficiency in React and front-end best practices
• Experience working with distributed teams, proficient in asynchronous and written communication
• You’re growth driven & looking to increase impact & responsibility over time
• Strong fundamentals in computer science, data structures, and performance optimization.
• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field
• Experience / passion in building scalable, enterprise-grade applications.

Nice to Have 

• Familiarity with our stack (AWS, K8, Python/Django, React, Postgres)
• Experience and eagerness to leverage AI development tools
• Experience with large scale web frontend applications
• Experience with front end build tools
• Experience with micro-frontend architecture patterns
• Experience with web security (eg. OWASP top 10)

 #LI-NT1

About the Role

At Abnormal AI, we are on a thrilling mission to safeguard the world's largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats.

The MPP organization in Abnormal AI owns the product platform which enables scalable product development to support the business to create and launch various enterprise-level products for the customers with consistent experience. We are looking for a Sr Software Engineer who will be a feature lead for the Configuration Platform team under the MPP organisation. Our Configuration Platform team is creating a unified, intelligent system that empowers engineers to ship faster and build better. You'll architect solutions that set new standards for developer productivity, making configurations a competitive advantage. Join us to create an infrastructure that scales with our ambitious growth and directly impacts how we deliver exceptional products to our customers.

What You’ll Do

1. Technical Delivery & Operational Excellence
1. Build and iterate on product offerings, APIs, platforms, frameworks and tools.
2. Responsible for designing, developing, and maintaining feature buildouts to support a world-class user experience for our customers.
3. Ensure system stability and reliability of your crafted work.
4. Participate in regular code and design reviews as well as team-wide on-call rotation.
5. Write code with testability, readability, edge cases, and errors in mind.
6. Write and review technical design documents.
2. Teamwork & Collaboration
1. Communicate effectively in an asynchronous manner with team members to provide updates, discuss challenges and propose solutions.
2. Collaborate closely with product managers, designers, and engineers to ensure seamless integration and effective development.
3. Take ownership of projects and is a driver who adds instant adrenaline and drives positive impact when placed on projects and teams.
4. Participate in team roadmap discussions & (good to have) propose long-term plans.
5. Actively contribute to knowledge sharing within the team and participate in professional development activities.

  Must have Skills

• Experienced Sr Software Engineer having 7+ years of industry experience with strong software engineering fundamentals. 
• Experience in building low-latency and high-throughput systems.
• Futuristic, the ability to look at the bigger picture, and the growing system needs.  
• Growth-oriented, looking to increase impact, responsibility, and ownership over time
• Proven ability to own and drive complex systems end-to-end, with strong knowledge of team-owned services and the ability to collaborate and influence cross-team goals and roadmaps.
• Strong experience writing production Python and Golang code and working with SQL and NoSQL databases.
• Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence.
• Detail-driven and care about code quality, testing, and performance.
• Ability to make practical trade-offs and propose technical solutions, including writing technical design documents and leading their adoption.
• Strong understanding of service health, monitoring, fault tolerance, and incident response practices.
• Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders.
• Strong communication and mentorship skills to influence team-wide engineering practices.

Nice to Have Skills

• Experience with Golang and Airflow orchestration.
• Platform as a product experience.
• Familiarity with ChatGPT, Cursor and other GenAI productivity tools.

#LI-AB2

Job Description

About the Role

Abnormal Security is looking for an experienced and driven backend software engineer to join the Product Features team. Join us and help build the platforms that power Abnormal's growth

• Integrations Platform - The backbone of customer trust. Engineer high-volume infrastructure that connects our cybersecurity platform to the tools enterprises rely on. Your work directly influences why customers choose Abnormal.
• Configuration Platform - The engine of developer velocity. Build intelligent systems that transform how 100+ engineers ship products. 

  Your Impact 

• Scale at the core: Design distributed systems handling massive volumes across cloud infrastructure
• Multiply team productivity: Create platforms that let engineers ship faster and build better
• Shape product decisions: Own infrastructure that defines what products we can build and how quickly we deliver them
• Drive business growth: Your platforms directly enable new customer wins and product launches

Join us to create an infrastructure that scales with our ambitious growth and directly impacts how we deliver exceptional products to our customers.

What you will do 

• Work with the Tech Lead, Engineering Manager and Product Manager to develop and deliver key features for the product
• Assist in guiding and mentoring junior members of the team
• Assume ownership of the reliability of the features you develop, including comprehensive unit tests and rigorous integration testing
• Participate in on-call rotations and provide technical support to effectively troubleshoot and resolve customer issues
• Communicate effectively with the team in an async manner. Display a strong sense of initiative and ownership in providing updates, discussing challenges and proposing solutions without prompting
• Raise the bar of excellence in engineering, actively contributing to knowledge sharing within the team and participating in professional development activities

Must Haves 

• 4+ years backend engineering with distributed systems - designing, building, and operating production applications in Python and Golang
• Proven platform ownership - end-to-end system design and delivery, balancing feature development with operational responsibilities at scale
• Low-latency, high-throughput expertise - building resilient, scalable systems with SQL/NoSQL databases and strong operational excellence (monitoring, fault tolerance, incident response)
• Architectural thinking - write technical design docs, make practical trade-offs, and influence cross-team technical direction with a futuristic view of system growth
• Growth-oriented mindset - demonstrated trajectory of increasing impact, responsibility, and ownership over time
• Asynchronous collaboration excellence - strong written communication and proven ability to work autonomously with distributed teams and remote stakeholders
• Quality-driven execution - detail-oriented approach to code quality, testing, and performance with a focus on sustainable, maintainable systems

Nice to Have 

• Experience with our stack: Python, Go, AWS, K8s, Django, Spark, Prometheus
• 2+ years of experience programming in Golang
• Familiarity with AWS services and deployment practices.
• Experience leading a small team to build a feature or component from scratch

Why You’ll Love It Here

• You’ll solve hard, meaningful problems at the intersection of AI, security, and large-scale distributed systems.
• You’ll work with smart, kind, and ambitious teammates who care deeply about craftsmanship, learning, and helping each other grow.
• You’ll get real ownership and autonomy over important parts of our systems and roadmap, with clear opportunities to grow toward Senior and Staff roles over time.
• You’ll be part of an AI-native R&D organization, with strong investment in tools, workflows, and training to help engineers use AI to move faster while raising the quality bar.

#LI-JP2

About the Role

Abnormal AI is looking for a Software Engineer to join the Portal Platform team. 

Our team’s mission is to uplevel the architecture across our different portals here at Abnormal: 

• Customer Portal -  a gateway our customers use to interact with Abnormal
• End User portal - functionality for the users inside the companies that have purchased our product 
• Demo portal - a tool to help showcase different combinations of our product by GTM teams

Main themes include helping reach and maintain enterprise grade stability, security & usability for our customers while enabling application teams to easily develop & deploy their frontend components utilising AI-driven workflows.

This role offers an exciting opportunity to join an AI-native company. You will own truly impactful, platform-level work, driving cross-functional influence that spans across product development and enabling our go-to-market teams.

You'll join a team of experienced engineers, collaborating with them to design components &  drive execution. The ideal candidate is comfortable working with a distributed team & has worked in a full-stack capacity before in enterprise environments.

What you will do 

• Design and execute platform-level software projects from conception through launch, collaborating with senior engineers across the organization.
• Build and maintain backend services and APIs that power our portal experiences
• Build reusable frontend libraries, design systems, and developer tooling that accelerate feature delivery across product teams
• Own infrastructure concerns, including CI/CD pipelines, deployment automation, and observability for portal applications.
• Drive frontend performance, accessibility, and quality standards across our portal applications.
• Raise the bar of excellence in engineering, actively contributing to knowledge sharing within the team, and participating in professional development activities.
• Provide guidance and mentorship for junior members of the team
• Help accelerate the teams with their changes across different realms of front-end development 

Must Haves 

• 6+ years of experience as a software engineer, with a track record of owning and delivering complex, cross-team projects end-to-end
• Deep expertise in React and modern frontend architecture (state management, performance tuning, build tooling, design systems)
• Strong backend proficiency in Python (Django) or TypeScript, with experience designing APIs and data models for scale
• Experience with cloud infrastructure (AWS, Kubernetes, CI/CD) and comfort operating production systems
• Demonstrated ability to influence technical direction — you've driven RFCs, architecture decisions, or platform migrations
• Experience mentoring engineers and raising the technical bar through code reviews, documentation, and knowledge sharing
• Strong communication skills, especially in distributed/async environments — you write clearly and proactively
• Proven ability to balance technical debt with feature delivery at the platform level
• You’re growth driven looking to increase impact and responsibility over time
• Strong fundamentals in computer science, data structures, and performance optimization.
• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field

Nice to Have 

• Familiarity with our stack (AWS, K8, Python/Django, React, Postgres)
• Experience and eagerness to leverage AI development tools
• Experience with large scale web frontend applications
• Experience with front end build tools
• Experience with micro-frontend architecture patterns
• Experience with web security (eg. OWASP top 10)

#LI-NT1

About the Role

At Abnormal Security, we are on a thrilling mission to safeguard the world's largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats.

The MPP organization in Abnormal Security owns the product platform which enables scalable product development to support the business to create and launch various enterprise-level products for the customers with consistent experience. We are looking for a Sr Software Engineer who will be a feature lead for the Customer Journey (CJ) team, which is focused on optimizing how customers onboard and start using Abnormal’s products. You'll help build systems that streamline the onboarding and proof-of-value (POV) experience, reducing manual steps and accelerating time-to-value. This role involves full-stack development, close collaboration with cross-functional teams, and the opportunity to directly impact customer experience from day one.

What You’ll Do

1. Technical Delivery & Operational Excellence
1. Build and iterate on product offerings, APIs, platforms, frameworks and tools.
2. Responsible for designing, developing, and maintaining feature buildouts to support a world-class user experience for our customers.
3. Ensure system stability and reliability of your crafted work.
4. Participate in regular code and design reviews as well as team-wide on-call rotation.
5. Write code with testability, readability, edge cases, and errors in mind.
6. Write and review technical design documents.
2. Teamwork & Collaboration
1. Communicate effectively in Async manner with team members to provide updates, discuss challenges and propose solutions.
2. Collaborate closely with product managers, designers, and engineers.
3. Take ownership of projects and is a driver who adds instant adrenaline and drives positive impact when placed on projects and teams.
4. Participate in team roadmap discussions & (good to have) proposing long term plans.
5. Actively contribute to knowledge sharing within the team and participate in professional development activities.

  Must have Skills

• Experienced Sr Software Engineer having 7+ years of industry experience with strong software engineering fundamentals. 
• Futuristic, ability to look at the bigger picture, growing system needs.  
• Growth-oriented, looking to increase impact, responsibility, and ownership over time
• Proven ability to own and drive complex systems end-to-end, with strong knowledge of team-owned services and the ability to collaborate and influence cross-team goals and roadmaps.
• Strong experience writing production Python code and working with Postgres databases.
• Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence.
• Detail driven and care about code quality, testing, and performance.
• Ability to make practical trade-offs and propose technical solutions, including writing technical design documents and leading its adoption.
• Strong understanding of service health, monitoring, fault tolerance, and incident response practices.
• Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders.
• Strong communication and mentorship skills to influence team-wide engineering practices.

Nice to Have Skills

• Experience with Golang and airflow orchestration.
• Familiarity with ChatGPT, Cursor and other GenAI productivity tools.

#LI-AB2

About the Role

Abnormal AI is seeking a Software Engineer 2 who is a solid software developer with a strong interest in Security & Privacy to join the Platform Security team. In this role, you will help protect customer data by implementing rigorous Security and Privacy standards along with robust Authentication, Authorization, and Auditability (AAA) customer-facing solutions. You will design, develop, and refine platform solutions that enforce AAA principles, ensuring all Abnormal products are properly secured, appropriately permitted, and comprehensively logged. The ideal candidate will have

• Practical Security mindset - ability to identify and address security vulnerabilities across the entire software development and operations lifecycle.
• Ability to break down Security & Privacy challenges into practical technical solutions, and leading their successful implementation.
• Skill and passion for leveraging AI-native approaches to enhance team workflows and engineering practices.
• Opportunity to contribute to cross-team collaboration with product engineering teams to both seamlessly integrate Security & Privacy best practices into microservice architecture and eliminating implementation overhead for development teams
• Opportunity to grow into Senior Software Engineer on the team, taking on larger projects, driving greater impact, and assuming additional leadership responsibilities.

What you will do 

• Apply practical Security principles and AI-native workflows to effectively deliver technical solutions.
• Adopt and refine AI-native workflows to provide direct leverage for the team.
• Lead and deliver impactful enhancements for the Platform Security team, enforcing Security & Privacy standards to support ongoing product and market expansion.
• Design and implement customer facing SSO, RBAC, Audit log solutions to enable Security and Privacy by design.
• Reconcile Platform and Security & Privacy requirements, building a secure platform that empowers global engineering teams to deliver high quality software at high velocity.
• Actively mentor and support the growth of junior team members

Must Haves 

• BS degree in Computer Science, Electrical Engineering, Computer Engineering or other related engineering field.
• 2+ years of experience as a Software Engineer.
• Strong Computer Science and programming fundamentals.
• Experience with system design and cloud infrastructure.
• Experience with Golang and Python programming languages.
• Proven track record of leading feature development and delivering high quality software.

Nice to Have 

• Knowledge of Authentication & Authorization and Platform Security & Privacy problem space, best practices, and related technologies.
• Understanding of distributed computing, CAP theorem, and system design tradeoffs.
• Ability to differentiate must-have versus nice-to-have Security and Privacy requirements.

#LI-NT1

About the Role

Abnormal AI is seeking a Staff Software Engineer with deep expertise and passion for Security & Privacy to join the Multi-Product Platform division. 

Security and privacy have become a defining advantage in enterprise software — the companies that invest most deeply in these principles earn the most trust, the largest contracts, and the longest customer relationships. Abnormal AI has built that foundation, and now we need a Staff Engineer to take it further. You will own the division's Security & Privacy vision, driving high-impact initiatives that push our standards across authentication, authorization, and auditability even higher. You will evolve the long-term technical strategies that strengthen customer trust at scale — ensuring Security & Privacy remains an unshakable competitive advantage as the platform grows.

This means identifying and framing business problems, then aligning them with the company objectives, and translating them into clear, actionable technical roadmaps that engineering teams can execute with confidence.

Who you are

• First-principles thinker – you break complex, ambiguous business problems down to fundamental truths, then rebuild them into clear, prioritized milestones that deliver meaningful customer value.
• Pragmatic security mind – you identify and communicate security risks and tradeoffs, and deliver solutions that appropriately balance strong security with real-world business needs.
• Roadmap-to-reality executor - you transform Security & Privacy principles into actionable technical roadmaps, and lead large-scale projects from concept to production with precision and impact.
• AI-native innovator - you bring expertise, passion, and creativity in implementing innovative, AI-native approaches to unlock new capabilities for the division.
• Force multiplier - you foster cross-team collaboration with engineering teams to both seamlessly integrate Security & Privacy best practices into microservice architecture while eliminating implementation overhead for development teams.

What you will do 

• Own the strategic Security & Privacy roadmap for the Multi-Product Platform division across a 3–5 year horizon by partnering with engineering, product, and business stakeholders to define incremental milestones that de-risk execution and unlock tangible business value at each stage.
• Shape technical direction by applying pragmatic security principles and AI-native strategies, ensuring architectural decisions balance robust protection with speed-to-market and evolving business constraints.
• Drive end-to-end delivery of large-scale, cross-functional projects for the Multi-Product Platform division, operationalizing Security & Privacy standards that keep pace with product and market expansion while minimizing overhead and preserving R&D velocity.
• Actively mentor and grow the next generation of Tech Leads - raising the technical bar across the organization, not just within your teams.

Must Haves 

• BS degree in Computer Science, Electrical Engineering, Computer Engineering or other related engineering field.
• 8+ years of professional software engineering experience.
• Strong command of software design fundamentals - including distributed systems, CAP theorem, and system design tradeoffs.
• Deep expertise in Authentication, Authorization, and Security & Privacy problem space, best practices, and related technologies.
• Ability to translate business objectives into actionable technical plans with clear sequencing, dependencies, and success criteria that keep execution aligned with strategic intent.
• Demonstrated history of owning end-to-end delivery of complex projects — navigating ambiguity, managing competing priorities, and consistently shipping high-quality results on time and on-spec across multiple teams and stakeholders.
• Proficiency in Golang and Python programming languages.

Nice to Have 

• Experience in multiple domains - infrastructure, data platform, machine learning, or similar.
• Skill in making reversible versus irreversible technical decisions - and calibrating the right level of rigor for each.
• Contributions to open-source projects, engineering blogs, or industry standards.

#LI-ML1