THE ROLE

Abnormal AI is an AI-native company, and that shapes how every function operates — including Talent Acquisition. This role owns the systems, programs, and AI initiatives that determine how TA operates at scale. You will set the direction for how AI changes recruiting workflows, own the delivery of cross-functional programs end to end, and ensure the TA tech stack and data infrastructure are built for where the business is going.

This is a senior individual contributor role. You own outcomes. You drive alignment across functions without formal authority, and you are accountable for delivery.

WHAT YOU'LL OWN

TA Roadmap & Planning

• Drive the annual TA Operations roadmap and quarterly planning cycles. Translate priorities into a sequenced plan with clear owners, milestones, and dependencies.
• Maintain leadership visibility into roadmap progress. Proactively surface risks, trade-offs, and sequencing decisions before they become blockers.

Cross-Functional Program Delivery

• Own a portfolio of cross-functional programs end to end — from scoping and planning through stakeholder alignment, execution, and retrospective.
• Serve as program lead on a major ATS implementation: define success metrics upfront, manage the plan and risk log, track work in Linear, and keep stakeholders informed at the right level of detail.
• Drive decisions across TA, People Ops, HR Tech, IT, Legal, and Finance. Identify when decisions are stalled, bring the right people to the table, and document outcomes so the work can move.
• Build and maintain stakeholder communication plans for major initiatives — including exec-level updates calibrated to what leadership needs to act.

AI Strategy & Workflow Transformation

• Own the TA AI roadmap. Identify where AI closes real gaps in recruiting workflows, scope and pilot solutions, measure impact, and drive adoption at scale across the TA org.
• Build and maintain AI-powered workflows in Claude and Cowork that reduce manual work and improve how TA operates — sourcing, scheduling, reporting, communications, and beyond.
• Partner with HR Tech, IT, and the broader People organization to evaluate AI tools, manage vendor relationships, and ensure new capabilities integrate cleanly into existing systems.
• Act as the TA team's AI champion: define what AI-native recruiting looks like at Abnormal, train and enable recruiters on new workflows, and measure adoption and outcome lift.
• Stay current on AI capabilities and adjacent tooling. Bring forward-looking recommendations to TA leadership before the need becomes obvious.

Systems & Data Infrastructure

• Own the TA tech stack. Maintain full visibility across tools, vendors, contracts, utilization, and total cost of ownership.
• Evaluate what should stay, change, or be added — and bring a recommendation backed by data every time a decision is due.
• Ensure TA data infrastructure supports accurate forecasting, reporting, and leadership decision-making. Partner with HR Tech and Analytics on integrations and data quality.

Operational Excellence

• Proactively identify where TA processes are slow, inconsistent, or manual. Define the path to fix them and own the implementation.
• Build and maintain SOPs, process documentation, and training materials that enable the TA team to operate at a higher baseline without requiring tribal knowledge.

WHAT YOU BRING

• 7+ years in program management or TA operations at a high-growth tech company, with direct experience inside a talent acquisition function. You know how recruiters work and where the friction lives.
• Proven ability to own and deliver complex, cross-functional programs. You set the plan, manage a portfolio of initiatives simultaneously, drive stakeholders to decisions, and are accountable for outcomes — not just activities.
• Demonstrated skill at influencing senior leaders and driving alignment across functions without formal authority. You know how to calibrate communications to your audience and move decisions forward.
• Hands-on AI fluency. You build and ship workflows in Claude and tools like Cowork today. You can identify where AI closes a real gap, run a pilot, measure lift, and drive adoption — not just use AI for your own work.
• Experience owning an AI project or transformation initiative: scoping it, building stakeholder buy-in, piloting it, and measuring results. You can point to a workflow you changed and the outcome that followed.
• Data-informed. You define success metrics upfront, track outcomes, and bring analysis to leadership in a form they can act on.
• Deep proficiency with TA systems: ATS platforms (Greenhouse, Ashby, Workday), interview tooling (BrightHire, ModernLoop), and the broader recruiting tech stack. Comfortable with PM tools like Linear.
• Clear, direct written communication calibrated to the audience — equally effective in a Slack message, an exec update, and a stakeholder alignment doc.

#LI-JT1

About You

You are a detail-oriented person with a passion for cybersecurity and a positive attitude.  You feel comfortable working in a fast-paced and virtual environment.  Additionally, you have the ability to communicate clearly in both verbal and written communication methods as well as be an active listener.

In this job, you will bring these skills

• Typically requires less than 1 year of related experience
• Typically requires a Bachelor’s degree, or working towards Bachelor's degree
• Proficiency with G Suite (Google) applications
• Familiarity with Zoom

Role Responsibilities

• Perform operational tasks, such as handling high volume intake queues or labeling machine learning data, in a timely manner
• Propose improvements for processes, workflows, product and policies
• Support investigation efforts across a range of critical issues
• Learn about email fraud attack strategies and patterns to prevent an event from occurring
• Works on (a subset) Live Queue, POV data sets, ATO cases, VAC cases
• Task work to help team grow, scale, and mature

#LI-AW1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our New York City region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal AI solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

About the Role

This position exists to develop and enhance the customer onboarding experience and set up systems owned by the Customer Journey (CJ) team, within the Multi-Product Platform (MPP) division. The role plays a critical part in helping the team deliver on its mission: making POV (Proof of Value) onboarding smoother, faster, and increasingly self-serve. You will contribute directly to the backend systems that take enterprise customers from evaluation to full deployment, and help strengthen the team’s ability to deliver reliable, automated onboarding workflows at scale.

What you will do

Abnormal AI is looking for a driven and growth‑oriented Backend Software Engineer to join the Customer Journey (CJ) team. The team builds and maintains Abnormal’s customer onboarding and tenant management systems within the Multi-Product Platform (MPP) division. As a member of the team, you will build and scale backend services, contribute to automating manual steps in the onboarding process, and help decouple downstream systems from the onboarding pipeline. You’ll work across APIs, backend services, and data workflows to solve technical challenges related to large-scale customer provisioning at scale. We’re looking for candidates who are eager to learn, excited to work collaboratively, and motivated by building systems that directly impact how customers experience Abnormal.

Must Haves

• 2+ years of experience as a software engineer with a strong foundation in coding and problem-solving.
• 1+ years of hands-on experience in backend development using Python or Golang, with exposure to cloud-native environments.
• Solid understanding of databases, REST APIs, and data pipelines.
• Familiarity with LLMs and AI development tools such as Cursor, GitHub Copilot, or Claude.
• Experience working individually as well as in groups on a regular basis.
• Experience working with distributed teams, proficient in asynchronous and written communication.
• Experience building features and components from scratch and operating them, balancing feature development with operational tasks.

Nice to Haves

• Experience with Apache Airflow
• Familiarity with AWS services and deployment practices.
• Experience in building a feature or component from scratch

🚀 Ready to be part of AI transformation at Abnormal AI? Apply Now!

Once you apply, you’ll be invited to our AI-powered Development Challenge, where you’ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you’re ready!

#LI-UC1

What you will do

Abnormal AI is looking for a driven and growth-oriented backend software engineer to join the Email Productivity team. The team builds and supports Abnormal’s Email Productivity product, an important service that helps our customers manage email more efficiently. As a member of the team, you will contribute to developing new features, improving system reliability, and supporting the ongoing success of the product. You’ll have the opportunity to work on backend systems, learn best practices from experienced engineers, and help solve technical challenges related to high-volume email processing. We’re looking for candidates who are eager to learn, excited to work collaboratively, and interested in working on high-scale, high-impact products.

Must Haves

• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field
• 1+ years of industry experience on backend development & distributed systems, designing & building software applications
• Experience working individually as well as in groups on a regular basis
• Experience working with distributed teams, proficient in asynchronous and written communication
• Experience building features & components from scratch and operating them, balancing feature development work with operational tasks

Nice to Haves

• Experience with our stack: Python, Go, AWS, K8s, Django, Spark, Prometheus
• 1+ years of experience programming in Golang
• Familiarity with AWS services and deployment practices.
• Experience leading a small team to build a feature or component from scratch

🚀 Ready to be part of AI transformation at Abnormal AI? Apply Now!

Once you apply, you’ll be invited to our AI-powered Development Challenge, where you’ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you’re ready!

#LI-UC1

The Role

We are building a real-time threat intelligence platform from the ground up. This is a zero-to-one initiative focused on streaming critical security data to enterprise teams at scale. As an SWE-2 on this team, you won't just be executing on a roadmap, you'll be helping us find the problems that aren't on it yet. We are looking for a backend engineer with a builder mindset who thrives in an environment where they can take ownership and help define the technical path forward.

What You Will Do

• Build & Scale: Develop and maintain high-performance backend services using Python or Golang.
• Stream Real-Time Data: Build and optimize streaming architectures to handle live threat intelligence with low latency.
• Search & Indexing: Implement and tune OpenSearch/Elasticsearch layers to ensure massive datasets are searchable and actionable.
• Define the "How": Take high-level goals and translate them into technical specs and clean, maintainable code.
• Cloud Ownership: Manage your own deployments and infrastructure within AWS/EKS.
• AI-Augmented Development: Use AI tools to speed up development cycles and automate routine backend tasks.
• Collaborative Innovation: Work closely with the team to identify architectural gaps and proactively suggest improvements.

Must Haves

Nice to Have

• Frontend Basics: Familiarity with React/TypeScript for building internal tools or data visualizations.
• Security Context: An interest in cybersecurity or experience working with security data.
• Tooling: Experience using modern AI productivity tools to increase engineering velocity.

Education

Bachelor of Science degree in Computer Science, Applied Sciences, Information Systems, or a closely related engineering field.

About the Role

Abnormal AI is looking for a Content Strategist to join our Content Marketing team and help connect messaging to activation across the business. This role sits at the intersection of campaign strategy, content development, and amplification: you’ll partner with Integrated Marketing and Content Marketing leadership to support campaign messaging, contribute to downstream execution, and help ensure content across channels is cohesive and ready for market.

This is an individual contributor role for someone who is excited to operate in an AI-native environment. You’ll help take raw inputs — including research, customer stories, webinars, and internal materials — and turn them into activation-ready content and derivative assets using modern tools and workflows.

You’ll work across Product Marketing, Integrated Marketing, Social, Editorial, Brand/Creative, and other stakeholders to help Abnormal move faster and get more value from the content we create.

What you will do

• Partner with Integrated Marketing and Content Marketing leadership to support campaign messaging and downstream execution
• Contribute to campaign execution across priority initiatives, helping maintain consistency as messaging is translated into emails, landing pages, social copy, webinars, and other assets
• Build familiarity with the company’s campaigns and messaging, and help help maintain alignment with campaign messaging across outputs
• Review and adapt content across formats to support repackaging and downstream use
• Translate raw inputs — including research, customer stories, internal podcasts, webinars, threat reports, and internal conversations — into activation-ready content and narrative outputs
• Identify opportunities to extend the value of existing content by creating derivative assets (e.g., summaries, slides, clips, videos, or industry-specific cutdowns)
• Help turn existing content and moments into amplification opportunities, including web experiences, campaign packages, contributed content, podcast pitches, and other distribution plays
• Use AI-assisted workflows to accelerate ideation, distillation, repackaging, and content transformation, while applying editorial judgment to refine outputs
• Contribute to building lightweight workflows for slicing, packaging, and distributing content more efficiently across channels
• Operate as a flexible generalist, contributing across a range of content and campaign needs with guidance from Content Marketing leadership

Must Haves

• 2–4+ years of experience in B2B SaaS, cybersecurity, content marketing, or related roles
• Strong writing and editing fundamentals, with the ability to turn complex ideas into clear and concise content
• Experience or strong interest in using AI tools (e.g., ChatGPT, Claude) to create, transform, or repurpose content
• Ability to work across multiple projects and stakeholders in a fast-moving environment
• Willingness to learn, iterate quickly, and adapt to new tools and workflows
• Strong attention to detail and a bias toward action
• Collaborative mindset and openness to feedback

Nice to Haves

• Experience supporting integrated marketing or campaign-based work
• Familiarity with content operations tools (Asana, CMS platforms)
• Experience creating derivative content formats (e.g., clips, summaries, presentations, or multimedia assets)
• Background in cybersecurity, SaaS, or highly technical products
• Experience working in high-growth or fast-changing environments

#LI-

About the Role

The Senior Engineer, Enterprise Platforms builds and runs AI powered agents, copilots, and automations across identity, endpoints, SaaS, collaboration, network, and office IT.

You turn policies, runbooks, and telemetry into reliable AI workflows that reduce manual work, improve security, and make it easier for employees to get things done. You understand code structures and connected systems, work closely with engineers on implementation, and treat AI and automation as first class, observable services.

This role reflects Abnormal VOICE values. You move with velocity, design for long term ownership and governance, use data with intellectual honesty, stay close to customer needs, and aim for excellence in reliability and simplicity.

What you will do 

• Design and ship AI agents and copilots for Enterprise Platforms that automate joiner mover leaver flows, access requests, troubleshooting, and governance reviews
• Wrap existing runbooks and policies in AI powered workflows across internal tools, automations, and conversational interfaces
• Build safe data and integration layers for AI using platform APIs, logs, and internal knowledge content, including retrieval augmented patterns where appropriate
• Implement prompts, tools, and orchestration flows with clear guardrails, access controls, approvals, and audit trails so governance is built in
• Add evaluation, logging, and monitoring so AI features can be tested, rolled out, and debugged like any other production service
• Use AI and event driven patterns to improve lifecycle automation, device baselines, and deprovisioning while staying within security and compliance requirements
• Create self service experiences and enablement content so employees and support teams can resolve common IT needs and questions without escalation
• Lead Tier 3 incidents in your areas and feed incident learnings back into automations, agents, runbooks, and governance rules
• Mentor engineers on AI design, code structure, and evaluation and help shape standards and patterns for AI and automation work inside Enterprise Platforms
• Partner with Security, GRC, IT Service Delivery, AI Enablement, and platform owners to select high value AI use cases and land them safely and quickly

Must Haves 

• 5+ years experience in platform or systems engineering with ownership of complex, connected systems and a strong bias toward automation over manual work
• Strong understanding of code structures, APIs, and integration patterns and how changes in one system affect others
• Familiarity with large language models and practical AI application design including prompts, tools, guardrails, and evaluation
• Hands on experience building or operating AI or automation workflows that integrate with enterprise platforms
• Ability to read and reason about code and automation frameworks and to collaborate effectively with engineers on implementation details
• Solid understanding of identity and access concepts including SSO, MFA, least privilege, provisioning, and device trust
• Comfort with observability practices and defining and tracking metrics such as quality, latency, safety, and cost
• Proven incident and change management habits including root cause analysis, documented follow through, and evidence of improvements
• Clear written and verbal communication that makes complex AI and systems topics understandable for technical and non technical audiences

Nice to Have 

• 5+ years working in remote first and SaaS heavy environments with zero trust concepts
• Experience building or operating internal copilots, workflow or conversational interfaces, or agents for IT, security, or operations teams
• Familiarity with AI orchestration or workflow systems and with evaluation methods such as golden sets or human review
• Awareness of security and compliance frameworks such as SOC 2 or ISO 27001 and how they apply to AI systems and data governance
• Prior experience mentoring others or leading technical work related to AI, automation, or platform governance

#LI-AW1

About the Role

Abnormal AI is looking for a Senior Backend Engineer to join the App Foundations team. App Foundations owns the core customer-centric data and platform services that every Abnormal product depends on — our MPP API and customer data model, the Notifications Platform, License Entitlement, Package Management, Large Model Service (LMS, our internal LLM inference platform), and the MPP Go Service that sits behind our Portal. If a product at Abnormal is launching, scaling, or talking to a customer, it’s almost certainly running on something we own.

This is a senior IC role for a generalist backend engineer who wants to own systems end-to-end, raise the technical and operational bar, and help shape how a platform team operates in an AI-native company. You’ll rotate across our surfaces rather than specializing in one — which means your first year spans API design, distributed systems reliability, LLM inference infrastructure, and the kind of hard, cross-team platform work that determines whether new products ship cleanly.

The ideal candidate is a product-minded, principle-first engineer who takes extreme ownership, communicates crisply, and treats AI tools as a core part of how they build — not a side experiment.

What you will do

• Design, build, and operate high-performance, low-latency services across the App Foundations portfolio — Python/Django, Go, MySQL/PostgreSQL, Kafka, Redis, and ElasticSearch — in close partnership with engineers, designers, PMs, and EMs across R&D.
• Lead end-to-end delivery of platform features and stability workstreams — from tech design and PRR through launch, post-launch ops, and long-term ownership.
• Raise the operational bar: drive SLO-backed reliability work on Tier-0 systems like Notifications and LMS, improve our observability and on-call posture, and reduce unplanned work on the systems you own.
• Contribute to our LLM inference platform (LMS) — model routing and fallback, provider integrations (Azure OpenAI, Bedrock), batch/async inference, cost attribution, and the safety rails that let product teams ship AI features without reinventing the stack.
• Build AI-native internal tools that change how the team operates: automated ticket triage, on-call copilots, post-mortem drafting, customer-request classifiers — following the precedent of our Nora workflow and existing Claude skills.
• Mentor other engineers, drive tech design and PR reviews, and be a credible SME for the systems you own.
• Partner with product managers, TPMs, and peer platform teams (Portal, Customer Journey, Data Security, FedRAMP) to land complex cross-team initiatives cleanly.
• Participate in hiring: write questions, run loops, and help bring the next wave of AF engineers on board.

AI-Forward Hiring

App Foundations is an AI-native team. We expect every engineer — from Day 1 — to use AI coding tools (Cursor, Claude Code, and the rest) as the default way they write and review code, and to design AI leverage into the workflows they own. This role is explicitly for someone who already operates this way and wants to push it further.

In interviews, we’ll look for concrete evidence that you:

• Use AI tools daily to ship faster — and can talk specifically about where they help, where they hurt, and how you’ve adjusted your workflow.
• Have built or shipped something AI-powered beyond the IDE — a script, an agent, a workflow automation, a production feature — that actually changed how work got done.
• Think at the workflow level, not just the keystroke level: you look at an ops process, a support queue, or a team ritual and ask “what should an agent own here?”
• Have opinions about how AI changes the role of a senior engineer in the next 1–3 years, and are excited about a team that treats AI as core infrastructure rather than an experiment.

Because we own LMS, experience building with LLMs in production — provider APIs, evals, model routing, cost and quota management — is a strong plus, but not required.

Must Have Skills

• 5+ years of backend software engineering experience building and operating production services at scale.
• 4+ years on relevant tech stacks — Python (Django) and/or Go; MySQL / PostgreSQL; and hands-on experience with Kafka, Redis, and ElasticSearch.
• 3+ years supporting enterprise-class customers in production, including ownership of SLOs, on-call, and incident response.
• 2+ years of system design experience — demonstrated ability to design, document, and land non-trivial cross-team architectures.
• Proven experience leading multi-quarter projects end-to-end: tech design, implementation, launch, and post-launch operations.
• Demonstrated daily use of AI coding tools in your current workflow, and specific examples of where you’ve used AI to improve how you or your team works beyond just code generation.
• Strong written and verbal communication; proven ability to collaborate autonomously and asynchronously with remote stakeholders.
• Bachelor’s degree in Computer Science or equivalent professional experience.

Nice to Have

• Hands-on experience building with LLMs in production — provider APIs (OpenAI/Anthropic/Bedrock), model routing and fallback, evals, batch inference, or cost/quota tooling.
• Experience with notification delivery systems, licensing/entitlement platforms, or other high-leverage internal platforms used by many product teams.
• Experience building and shipping AI agents or automations (coding agents, ops agents, classifier pipelines) that replaced meaningful manual work.
• Experience mentoring engineers and acting as a tech lead on at least a small squad.
• Master’s degree in Computer Science or a related field.

#LI-AJ1

About the Role

Abnormal AI is looking for a Senior Backend Engineer to join the App Foundations team. App Foundations owns the core customer-centric data and platform services that every Abnormal product depends on — our MPP API and customer data model, the Notifications Platform, License Entitlement, Package Management, Large Model Service (LMS, our internal LLM inference platform), and the MPP Go Service that sits behind our Portal. If a product at Abnormal is launching, scaling, or talking to a customer, it’s almost certainly running on something we own.

This is a senior IC role for a generalist backend engineer who wants to own systems end-to-end, raise the technical and operational bar, and help shape how a platform team operates in an AI-native company. You’ll rotate across our surfaces rather than specializing in one — which means your first year spans API design, distributed systems reliability, LLM inference infrastructure, and the kind of hard, cross-team platform work that determines whether new products ship cleanly.

The ideal candidate is a product-minded, principle-first engineer who takes extreme ownership, communicates crisply, and treats AI tools as a core part of how they build — not a side experiment.

What you will do

• Design, build, and operate high-performance, low-latency services across the App Foundations portfolio — Python/Django, Go, MySQL/PostgreSQL, Kafka, Redis, and ElasticSearch — in close partnership with engineers, designers, PMs, and EMs across R&D.
• Lead end-to-end delivery of platform features and stability workstreams — from tech design and PRR through launch, post-launch ops, and long-term ownership.
• Raise the operational bar: drive SLO-backed reliability work on Tier-0 systems like Notifications and LMS, improve our observability and on-call posture, and reduce unplanned work on the systems you own.
• Contribute to our LLM inference platform (LMS) — model routing and fallback, provider integrations (Azure OpenAI, Bedrock), batch/async inference, cost attribution, and the safety rails that let product teams ship AI features without reinventing the stack.
• Build AI-native internal tools that change how the team operates: automated ticket triage, on-call copilots, post-mortem drafting, customer-request classifiers — following the precedent of our Nora workflow and existing Claude skills.
• Mentor other engineers, drive tech design and PR reviews, and be a credible SME for the systems you own.
• Partner with product managers, TPMs, and peer platform teams (Portal, Customer Journey, Data Security, FedRAMP) to land complex cross-team initiatives cleanly.
• Participate in hiring: write questions, run loops, and help bring the next wave of AF engineers on board.

AI-Forward Hiring

App Foundations is an AI-native team. We expect every engineer — from Day 1 — to use AI coding tools (Cursor, Claude Code, and the rest) as the default way they write and review code, and to design AI leverage into the workflows they own. This role is explicitly for someone who already operates this way and wants to push it further.

In interviews, we’ll look for concrete evidence that you:

• Use AI tools daily to ship faster — and can talk specifically about where they help, where they hurt, and how you’ve adjusted your workflow.
• Have built or shipped something AI-powered beyond the IDE — a script, an agent, a workflow automation, a production feature — that actually changed how work got done.
• Think at the workflow level, not just the keystroke level: you look at an ops process, a support queue, or a team ritual and ask “what should an agent own here?”
• Have opinions about how AI changes the role of a senior engineer in the next 1–3 years, and are excited about a team that treats AI as core infrastructure rather than an experiment.

Because we own LMS, experience building with LLMs in production — provider APIs, evals, model routing, cost and quota management — is a strong plus, but not required.

Must Have Skills

• 5+ years of backend software engineering experience building and operating production services at scale.
• 4+ years on relevant tech stacks — Python (Django) and/or Go; MySQL / PostgreSQL; and hands-on experience with Kafka, Redis, and ElasticSearch.
• 3+ years supporting enterprise-class customers in production, including ownership of SLOs, on-call, and incident response.
• 2+ years of system design experience — demonstrated ability to design, document, and land non-trivial cross-team architectures.
• Proven experience leading multi-quarter projects end-to-end: tech design, implementation, launch, and post-launch operations.
• Demonstrated daily use of AI coding tools in your current workflow, and specific examples of where you’ve used AI to improve how you or your team works beyond just code generation.
• Strong written and verbal communication; proven ability to collaborate autonomously and asynchronously with remote stakeholders.
• Bachelor’s degree in Computer Science or equivalent professional experience.

Nice to Have

• Hands-on experience building with LLMs in production — provider APIs (OpenAI/Anthropic/Bedrock), model routing and fallback, evals, batch inference, or cost/quota tooling.
• Experience with notification delivery systems, licensing/entitlement platforms, or other high-leverage internal platforms used by many product teams.
• Experience building and shipping AI agents or automations (coding agents, ops agents, classifier pipelines) that replaced meaningful manual work.
• Experience mentoring engineers and acting as a tech lead on at least a small squad.
• Master’s degree in Computer Science or a related field.

#LI-AJ1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our NYC region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-TY1

About the Role

Abnormal AI is looking for a Sales Analytics Manager to join the Field Operations team. This role owns the analytics ecosystem for all of sales, serving as the architect of how our revenue organization measures performance, forecasts pipeline, and makes data-driven decisions. The ideal candidate brings a strong AI-first mindset and hands-on expertise with Gong, Sigma Computing, and Snowflake to build scalable, self-service analytics that directly accelerate business outcomes. You will work cross-functionally with Sales Leadership, Finance, Data Engineering, and the CRO organization to elevate analytics maturity from descriptive reporting to predictive, AI-augmented intelligence.

What You Will Do

• Lead the global rollout of Gong Forecasting across the full AE organization, driving platform adoption, building executive forecast dashboards for CRO-level visibility, and designing AE/RD 1:1 coaching dashboards for Sales Leadership
• Own and evolve the Sigma Computing reporting ecosystem—including Activity Analytics, EOQ Retro, Metrics That Matter, and the GTM Reporting Catalog—replacing manual spreadsheet workflows with scalable, governed BI solutions
• Apply an AI-first approach to analytics: lead a formal Sigma AI POC, identify high-impact use cases where AI reduces time-to-answer for Sales Leadership, and deliver a strategic FY27 roadmap for AI-driven self-service analytics built on Snowflake AI
• Architect and execute the Salesforce Opportunity Split framework end-to-end—from technical requirements and Finance sign-off through pilot deployment, downstream impact analysis, and full Snowflake/Sigma data pipeline parity
• Drive GTM Data Governance by owning the cross-functional Data Dictionary, relaunching the Reporting Council, and formalizing the KPI sign-off and metric codification process with Data Engineering
• Define and document the strategic Reporting Strategy vision, including target-state outcomes, Gold Standard certified reports, and a scalable self-service analytics framework
• Partner with Sales Enablement and Field Operations to build training programs, enablement materials, and adoption strategies that drive lasting behavior change across the revenue organization
• Conduct deep-dive analyses to surface pipeline health trends, forecast risks, and performance gaps—translating findings into clear recommendations for Sales and GTM leadership

AI-Forward Mindset

AI tools are not optional in this role—they are core to how we work. We expect this person to actively use and evaluate AI capabilities across Sigma, Snowflake, and Gong to reduce manual work, accelerate insight delivery, and build more intelligent self-service experiences for the revenue organization. Candidates should be able to speak concretely about how they have applied AI tools in prior analytics or operations work, and bring a point of view on where AI can create the most leverage in a GTM analytics context.

Must Have Skills

• 5+ years in Sales Analytics, Revenue Operations, or GTM Analytics at a B2B SaaS company  Required
• Sigma Computing: production-level experience building and maintaining dashboards, workbooks, and self-service reporting layers for revenue teams  Required
• Gong: hands-on experience with Gong Forecasting configuration, dashboard development, and driving platform rollouts across an AE organization  Required
• Snowflake: proficiency querying and building on Snowflake as a data warehouse; familiarity with Snowflake AI / Cortex features  Required
• Salesforce: deep understanding of the Salesforce data model including Opportunity objects, pipeline mechanics, and Opportunity Splits  Required
• SQL: strong SQL skills for pipeline validation, ad hoc analysis, and data quality debugging  Required
• AI-first mindset: demonstrated experience evaluating and deploying AI tools within analytics workflows, with a clear point of view on where AI creates leverage in GTM contexts  Required
• Executive communication: ability to translate complex data architecture and analytics decisions into concise, actionable recommendations for CRO-level stakeholders  Required

Nice to Have Skills

• Experience owning or contributing to data governance programs: data dictionaries, KPI standardization, reporting councils, or metric sign-off frameworks
• Familiarity with dbt, Fivetran, or modern ELT tooling upstream of Sigma/Snowflake
• Experience building AE or Sales Manager enablement strategies tied to data platform adoption (e.g., Articulate 360, Highspot)
• Prior experience in a Field Operations or RevOps function at a company scaling past $300M ARR
• Bachelor’s degree in a quantitative field (Business Analytics, Statistics, Computer Science, or related); advanced degree a plus

#LI-EM3

About the Role

We’re looking for an Associate Technical Program Manager who excels at driving execution for AI-driven SaaS products. This is a unique yet exciting opportunity for an early-career professional to join and contribute to Abnormal's Research & Development Operating System. The creation of predictable, reliable, and standardized R&D processes is crucial for Abnormal's future strategy and success. To continue thriving in business, Abnormal is focused on developing several new products and features leveraging AI technologies. Technical Program Managers will provide a consistent framework and fabric of execution as a foundation for executing these products.

In this role, you’ll partner closely with Product and Engineering teams to architect, define, and execute systems that ensure programs run predictably, efficiently, and with high visibility.

The ideal profile thrives in an entrepreneurial environment, handling competing priorities and ambiguity with confidence. You have a growth mindset and are a quick and keen learner.  

In this job, you will bring these skills

• Project / Program Management & Organization: Excellent project manager with delivering large cross functional complex projects. Able to take complex technical requirements and translate into program plans. 
• Exceptional communicator: Able to effectively collaborate with both technical and non-technical stakeholders in both written and verbal form.
• Works well in ambiguity: Ability to be a kickstarter especially in this initial Engine building phase.
• Ownership: Goal-oriented with an ownership mentality. Ability to self-organize, pull in resources with clear expectations and drive successful outcomes
• Continuous improvement: Committed to personal and professional growth, with a constant desire to improve, create value, and make your team better. Growth mindset and grit will be key traits to success.
• Technical Capabilities: Leverage a technical background to support engineering in technical design and gain credibility.

Role Responsibilities

• Translate complex technical requirements from Product Engineering, Platform and Infrastructure Engineering, ML Engineering, and other critical stakeholders into program plans with clearly defined milestones, owners, and deadlines
• Drive programs and manage project schedules by determining dependencies across project teams, proactively addressing risks, and reporting progress to stakeholders to ensure on-time delivery of program deliverables
• Participate in technical strategy development and resource planning with engineering and product partners
• Build strong relationships with key stakeholders to drive alignment and progress toward shared goals
• Design, establish, and iterate on best practices and repeatable processes for operational excellence, including incident management and leading post-mortem's 

Must Haves

• 1 to 3 years of overall professional experience with at least 1 year in Technical Program or Project Management
• A Bachelor's degree in Engineering or a closely related discipline
• Experience with product lifecycle management and product operations best practices
• Experience working with SaaS products like Jira, etc and understanding of SQL
• Experience working in iterative, fast-paced weekly release environments, leveraging agile and scrum processes for planning, execution, and delivery.
• Experience working with multiple stakeholders adhering to timelines and bridging gaps in the execution of roadmaps
• Curiosity for AI-first security products and a desire to understand how they reach customers successfully

Nice to Have

• Experience working with AI technologies and tools for Program Management

We are a fast growing team, and your impact will be felt immediately and opportunities for growth are abundant at our scaling company. If this all sounds like a good fit for you, why not join us?

#LI-LR1

About the Role

The Dev Accelerator team builds and operates Abnormal’s internal developer platform: the tools, libraries, and infrastructure that help engineers design, build, test, and ship products quickly and safely. The team owns developer CLI tooling, monorepo build and CI workflows, shared Go/Python libraries, and test and release safety systems that form the Golden Path for backend development.

As a Software Engineer on Dev Accelerator, you’ll own scoped problems end-to-end with support from teammates, using good judgment and growing independence to deliver reliable outcomes. You’ll use AI as a core part of how you explore solutions and move quickly, while validating that generated outputs are correct, maintainable, and production-ready.

What you will do 

• Contribute to the internal developer platform that supports backend development across the company, from local developer workflows to shared services and libraries.
• Build and improve scoped pieces of developer tooling, including CLI and scaffolding workflows that help engineers create and ship new services safely and consistently.
• Help maintain and improve CI/CD, linting, and testing workflows in the monorepo, with a focus on reliability, fast feedback, and keeping main healthy.
• Contribute code to shared Go and Python libraries and services, learning the team’s patterns for safe, maintainable, and consistent usage.
• Use AI to explore approaches, automate repetitive work where appropriate, and iterate on implementations until they meet real production standards.
• Debug issues, write tests, and validate behavior in real environments rather than relying only on generated output or assumptions.
• Improve team documentation, examples, and shared context so both engineers and AI tools can produce better results over time.

Must Haves 

• 1+ years of professional development experience or 2+ years of consistent open source contributions
• Relevant software engineering experience through internships, co-ops, research, open-source work, substantial project work, or early-career full-time roles that demonstrate readiness to contribute in a production environment.
• Strong software engineering fundamentals and the ability to write, test, debug, and improve production-quality code.
• Experience with Python or Go, plus willingness to learn whichever language is less familiar for the role.
• Familiarity with modern development workflows such as version control, code review, testing, and CI/CD.
• Good judgment when using AI tools for engineering work: you can evaluate outputs, catch incorrect or incomplete solutions, and refine them to fit real system constraints.
• Comfort taking ownership of scoped problems end-to-end, asking for help when needed, and steadily increasing independence.
• Strong learning mindset, adaptability, and openness to feedback in a fast-moving platform environment.
• Clear communication and a collaborative approach to working with teammates and internal customers.

Nice to Have 

• B.S. degree in computer science or related field
• Internship, co-op, or early-career experience building internal tools, backend services, or developer productivity tooling.
• Exposure to monorepo development, CI/CD pipelines, or build systems.
• Familiarity with Go/Python shared libraries, gRPC/Protobuf APIs, or cloud-based backend systems.
• Interest in developer experience, self-service platforms, or Golden Path tooling.
• Curiosity about AI-native developer workflows and excitement about improving how engineers build software with AI.

#LI-AJ1

About the Role

The Dev Accelerator team builds and operates Abnormal’s internal developer platform: the tools, libraries, and infrastructure that help engineers design, build, test, and ship products quickly and safely. The team owns developer CLI tooling, monorepo build and CI workflows, shared Go/Python libraries, and test and release safety systems that form the Golden Path for backend development.

As a Software Engineer on Dev Accelerator, you’ll own scoped problems end-to-end with support from teammates, using good judgment and growing independence to deliver reliable outcomes. You’ll use AI as a core part of how you explore solutions and move quickly, while validating that generated outputs are correct, maintainable, and production-ready.

What you will do 

• Contribute to the internal developer platform that supports backend development across the company, from local developer workflows to shared services and libraries.
• Build and improve scoped pieces of developer tooling, including CLI and scaffolding workflows that help engineers create and ship new services safely and consistently.
• Help maintain and improve CI/CD, linting, and testing workflows in the monorepo, with a focus on reliability, fast feedback, and keeping main healthy.
• Contribute code to shared Go and Python libraries and services, learning the team’s patterns for safe, maintainable, and consistent usage.
• Use AI to explore approaches, automate repetitive work where appropriate, and iterate on implementations until they meet real production standards.
• Debug issues, write tests, and validate behavior in real environments rather than relying only on generated output or assumptions.
• Improve team documentation, examples, and shared context so both engineers and AI tools can produce better results over time.

Must Haves 

• 1+ years of professional development experience or 2+ years of consistent open source contributions
• Relevant software engineering experience through internships, co-ops, research, open-source work, substantial project work, or early-career full-time roles that demonstrate readiness to contribute in a production environment.
• Strong software engineering fundamentals and the ability to write, test, debug, and improve production-quality code.
• Experience with Python or Go, plus willingness to learn whichever language is less familiar for the role.
• Familiarity with modern development workflows such as version control, code review, testing, and CI/CD.
• Good judgment when using AI tools for engineering work: you can evaluate outputs, catch incorrect or incomplete solutions, and refine them to fit real system constraints.
• Comfort taking ownership of scoped problems end-to-end, asking for help when needed, and steadily increasing independence.
• Strong learning mindset, adaptability, and openness to feedback in a fast-moving platform environment.
• Clear communication and a collaborative approach to working with teammates and internal customers.

Nice to Have 

• B.S. degree in computer science or related field
• Internship, co-op, or early-career experience building internal tools, backend services, or developer productivity tooling.
• Exposure to monorepo development, CI/CD pipelines, or build systems.
• Familiarity with Go/Python shared libraries, gRPC/Protobuf APIs, or cloud-based backend systems.
• Interest in developer experience, self-service platforms, or Golden Path tooling.
• Curiosity about AI-native developer workflows and excitement about improving how engineers build software with AI.

#LI-AJ1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in The DMV Territory. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal AI solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-TY1

About You

• Enterprise Account Hunter: Demonstrated 7+ years of direct (vs. overlay) enterprise experience prospecting, closing new logos, and growing major accounts against incumbents.
• Skill in negotiating with large organizations and closing complex sales.
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel
• Start-up experience: Success at a company that was early stage, underdog, or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

In this job, you will bring these skills

• Ability to hunt: disciplined approach to early pipeline development. Comfortable and have demonstrated ability to prospect into enterprise accounts with the ability to leverage/ balance five pillars of demand generation: AE prospecting, SDR, Marketing, Channel, and Customer referrals.
• Good qualifier: Ability to uncover/discover customer problems and pains.
• Good presenter: ability to present and demonstrate value based on customer pain points.
• Disciplined in sales methodology/time management: Ability to systematically execute a disciplined sales process that can be repeated in parallel without sacrificing quality
• Ability to develop and present a business case to a customer showing high ROI across different dimensions to multiple stakeholders
• Ability to extract, document and organize lessons, knowledge and information about customers
• Ability to guide internal stakeholders through their own internal buying processes
• Grit; ability to find success in an early-stage environment without all the resources/teams available to much larger organizations 
• Good understanding of how to leverage other departments including Sales Engineering, Marketing, BDRs, Product and Customer Success.

Role Responsibilities

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (2k+ mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (2k+ mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams, including Sales Engineering/POV team, Product, and Marketing, to ensure appropriate prioritization to close more revenue.

#LI-LB2

About the Role

Abnormal AI is looking for an Enterprise Account Executive to join the East team. This team sells our security solutions to Enterprise level accounts within a defined territory (New England).

The ideal candidate will be based in the Boston metro area or Rhode Island and bring the following skills:

• Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
• Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
• Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
• Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
• Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
• Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
• Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
• Internal guide, adept at navigating and supporting internal buying processes.
• Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.

What you will do 

• Sell Abnormal AI solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• Enterprise Account Hunter with 3+ years of direct (not overlay) experience selling into enterprise-sized organizations (3k+ employee count), including prospecting, winning new logos, and expanding major accounts in competitive, incumbent-heavy environments.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel with average sales $100k+
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

#LI-AK1

About the Role

Abnormal AI is looking for an Enterprise Account Executive to join the East team. This team sells our security solutions to Enterprise level accounts within a defined territory (New York City).

The ideal candidate for the role will be local to the New York area and have the following skillset: 

• Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
• Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
• Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
• Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
• Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
• Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
• Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
• Internal guide, adept at navigating and supporting internal buying processes.
• Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.

What you will do 

• Sell Abnormal AI solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• Enterprise Account Hunter with 3+ years of direct (not overlay) experience selling into enterprise-sized organizations (3k+ employee count), including prospecting, winning new logos, and expanding major accounts in competitive, incumbent-heavy environments.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel with average sales $100k+
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

#LI-AK1

About the Role

Abnormal AI is looking for an Enterprise Account Executive to join the {Insert Region} team. This team sells our security solutions to enterprise-level accounts within a defined territory.

The ideal candidate for the role will be local to the Ohio Valley, between Cleveland and Columbus area and have the following skillset: 

• Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
• Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
• Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
• Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
• Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
• Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
• Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
• Internal guide, adept at navigating and supporting internal buying processes.
• Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• Enterprise Account Hunter with 3+ years of direct (not overlay) experience selling into enterprise-sized organizations, including prospecting, winning new logos, and expanding major accounts in competitive, incumbent-heavy environments.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

#LI-OB1

About the Role

Abnormal AI is looking for an Enterprise Account Executive to join the East team. This team sells our security solutions to enterprise-level accounts within a defined territory (Philadelphia).

The ideal candidate for the role will be local to the Philadelphia or Southern New Jersey area and have the following skillset: 

• Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
• Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
• Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
• Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
• Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
• Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
• Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
• Internal guide, adept at navigating and supporting internal buying processes.
• Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• Enterprise Account Hunter with 3+ years of direct (not overlay) experience selling into enterprise-sized organizations, including prospecting, winning new logos, and expanding major accounts in competitive, incumbent-heavy environments.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience
•  

#LI-AK1

About the Role

Abnormal AI is looking for an Enterprise Account Executive to join the Mid-Atlantic team. This team sells our security solutions to enterprise-level accounts within a defined territory.

The ideal candidate for the role will be local to the Pittsburgh area and have the following skillset: 

• Proven hunter with a disciplined approach to early pipeline development and prospecting into enterprise accounts. Skilled at leveraging all five demand gen pillars: AE prospecting, SDRs, marketing, channel, and customer referrals.
• Strong qualifier with a knack for uncovering customer pain points and connecting them to compelling, value-driven solutions.
• Effective presenter able to tailor demos and messaging to resonate with stakeholders based on specific business challenges.
• Process-oriented with a consistent, repeatable sales methodology and strong time management skills — capable of managing multiple deals without sacrificing quality.
• Data-disciplined, maintaining accurate and consistent account and opportunity data at all times.
• Business case builder, experienced in quantifying ROI across multiple dimensions for diverse stakeholder groups.
• Knowledge sharer, able to extract, organize, and document customer insights and deal lessons to enable broader team learning.
• Internal guide, adept at navigating and supporting internal buying processes.
• Resilient and resourceful, with the grit to thrive in early-stage environments and a strong understanding of how to leverage cross-functional teams including SEs, marketing, BDRs, product, and CS.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• Enterprise Account Hunter with 3+ years of direct (not overlay) experience selling into enterprise-sized organizations (3k+ employee count), including prospecting, winning new logos, and expanding major accounts in competitive, incumbent-heavy environments.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel with average sales $100k+
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

#LI-OB1

About the Role

Abnormal AI is looking for a Melbourne-based Enterprise Account Executive to join our Sales team in Australia. The Enterprise sales team is responsible for bringing new business into Abnormal’s portfolio of customers. This is a full-cycle sales role, working the deal cycle from prospect to close for accounts located in your territory. The ideal candidate will have a hunter mentality, experience in & a passion for cybersecurity, team selling experience, and be ready to hit the ground running.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work enterprise accounts (>3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with enterprise accounts (>3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan)
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

What you will bring 

• Ability to hunt: disciplined approach to early pipeline development. Comfortable and have demonstrated ability to prospect into enterprise accounts with the ability to leverage/ balance five pillars of demand generation: AE prospecting, SDR, Marketing, Channel and Customer referrals.
• Good qualifier: Ability to uncover / discover customer problems pains
• Good presenter: ability to present and demonstrate value based on customer pain points.
• Disciplined in sales methodology / time management : Ability to systematically execute a disciplined sales process that can be repeated in parallel without sacrificing quality
• Discipline in data integrity: Ability to continually maintain data accuracy and consistency for all accounts & opportunities. 
• Ability to develop and present a business case to a customer showing high ROI across different dimensions to multiple stakeholders
• Ability to extract, document and organize lessons, knowledge and information about customers
• Ability to guide internal stakeholders through their own internal buying processes
• Grit; ability to find success in an early-stage environment without all the resources/teams available to much larger organizations 
• Good understanding of how to leverage other departments including Sales Engineering, Marketing, BDRs, Product and Customer Success.
• Cultural fit: VOICE
• Velocity to outpace attackers and outpace our competition
• Ownership to empower new leaders to step up and take action
• Intellectual Honesty to uncover the best ideas and the right actions
• Customer Obsession to focus us on what is most valuable
• Excellence to achieve our ambition of being the best

About You

• Enterprise Account Hunter: Demonstrated 3+ years of direct (vs. overlay) enterprise experience prospecting, closing new logos and growing major accounts against incumbents.
• Skill in negotiating with large organizations and closing complex sales
• Proven performer with consistent over quota performance and/or top 5% of sales org
• Technically competent: Conversant in key areas: security, email, cloud, AI, etc.
• Cyber-security Software sales: Experience selling subscription software/SaaS to CISOs and security personnel
• Start-up experience: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.)
• BS/BA degree or equivalent work experience

#LI-LR1

About the Role

Abnormal AI is seeking a seasoned sales leader to oversee and grow a team within our Enterprise Sales organization. You will be responsible for building and leading a high-performing team of Enterprise sellers focused on landing and expanding strategic accounts. You will serve as the regional sales leader, setting the vision, driving execution, and enabling your team to succeed through disciplined process, collaboration, and strong go-to-market alignment.

The ideal candidate for this role will be based in the {Insert Region} and bring the following skillset:

• Team builder and talent magnet with a track record of hiring, onboarding, and developing high-performing enterprise sellers on time and within budget.
• Metrics-driven leader skilled at defining, tracking, and managing seller productivity KPIs and aligning them with revenue milestones.
• Pipeline architect experienced in building robust pipelines by activating all demand channels: AE prospecting, SDRs, marketing, partners, and customer advocates.
• Strategic seller who partners with sellers on account planning, opportunity strategy, and C-level engagement to drive consistent execution across the region.
• Pre-sales collaborator adept at working with Sales Engineering to deliver tailored, compelling demos and scalable proof-of-concept processes.
• Customer expansion champion focused on delivering value realization, retention, and upsell growth through trusted executive relationships.
• Forecasting expert with a disciplined, methodical approach to pipeline inspection and forecasting — grounded in frameworks like MEDDICC.
• Channel strategist who knows how to build, activate, and grow partnerships to complement direct sales and expand market reach.
• Performance optimizer who runs crisp, actionable QBRs to evaluate sales performance, measure progress, and drive continuous improvement.
• Hands-on closer with the ability to engage and close complex enterprise deals at the CISO/CIO/CTO level, leading from the front when needed.

What you will do 

• Recruit and hire a world class team of enterprise sellers, on time and on budget
• Clearly articulate, manage and enable enterprise sellers to hit all key productivity metrics and milestones of growth
• Instill a disciplined approach to pipeline generation leveraging all available resources including field sales, marketing, channel partners, and sales development to accelerate new business.
• Develop an overall account strategy for the region resulting in strong execution and collaborative team selling.
• Partner closely with Sales Engineering to deliver outstanding product demonstrations and a repeatable technology validation / proof-of-concept program.
• Build a strong partnership with existing customers that focuses on value realization and customer retention delivered through high renewal rates, rapid upsell expansion, and customer referrals.
• Effectively forecast monthly/ quarterly revenue to executive leadership through disciplined deal inspection and forecast methodology.
• Develop strategic relationships with existing channel partners and the development of new channel partners.
• Facilitate Quarterly Business Reviews to measure sales productivity, plan execution, and progress against strategic objectives.
• Identify, cultivate, and close new business at executive levels (CISO/CIO/CTO) in enterprise accounts within the designated territory.

Must Haves 

• 10+ years of Enterprise Sales experience with a demonstrated track record of success exceeding sales quotas selling security, networking and/or software solutions
• 3+ years leading a sales team focused on growing new business and new logos
• Strong hunter mentality: direct experience managing teams responsible for creating new demand, new customer acquisition, and sourcing new pipeline
• A winner, someone who holds themselves accountable to consistent over-achievement
• Successful experience closing complex Enterprise sales with multiple buying influences in new or emerging solution categories.
• Experience managing and closing deals of $200K+ as well high value transactions above $1m+
• Experience establishing and fostering strong relationships with potential partners and customers at executive levels
• Strong presentation and communications skills, competent translating technical features into business value
• Familiarity and experience using consultative, value-based sales methodologies (Force Management, Challenger Sale, MEDDIC, etc.)
• Outstanding verbal, written, and presentation skills
• Comfortable working in a highly fast-paced environment

#LI-OB1

About the Role

Abnormal AI is seeking an Enterprise Sales Engineer to join our growing Sales Engineering team. As an Enterprise Sales Engineer, you will serve as our customer’s primary technical contact, acting as a trusted technical advisor to security, email, and identity teams, crafting strategic, value-based business cases to win complex Enterprise opportunities and help organizations conquer their most intractable email and identity-driven security challenges.

In partnership with Enterprise Account Executives, you will be responsible for conducting in-person and remote product demonstrations, leading architecture-level technical discussions, articulating the technical and business value of Abnormal AI’s platform, and owning and driving successful outcomes for Enterprise-scale Proof of Value (POV) programs.

The ideal candidate for this role will possess the following skill set:

• Ability to tie technology to measurable risk reduction and business outcomes at Enterprise scale
• Ability to influence senior security, IT, and executive stakeholders in both virtual and in-person settings
• High EQ; ability to read the room, engage stakeholders, demonstrate empathy, listen actively, and respond thoughtfully
• Ability to create value-driven presentations and tell compelling stories (PowerPoint, Google Slides)
• Strong discovery skills to uncover customer pain points, requirements, and strategic objectives

What You Will Do

• Serve as the technical authority and primary technical decision partner in enterprise sales cycles, from discovery through close, including full ownership of Proof of Value (POV) success criteria and outcomes
• Lead architecture-level conversations with security, email, and identity teams
• Run technical discovery that uncovers risk, not just requirements
• Conduct technical and competitive landscape research to effectively address customer questions and objections
• Confidently answer architecture-level and modern threat questions without deferring to Product or Engineering
• Articulate why legacy secure email gateways fail against social engineering and identity-based attacks
• Educate sales executives and partners on Abnormal AI’s products, platform, and security posture
• Obsessively drive customer satisfaction and successful Enterprise outcomes

Must Have

• 5+ years of Sales Engineering experience OR relevant industry experience
• Demonstrated ability to lead technical discovery and architecture discussions with security, infrastructure, identity and compliance teams
• Strong technical presentation and communication skills, both verbal and written
• Ability to see and present the “big picture,” uncover complex business challenges, and architect solutions to solve customer needs
• Ability to work independently in a fast-paced, high-impact Enterprise sales environment
• Positive attitude, strong customer focus, and a high sense of ownership over customer results
• Solid technical understanding of SaaS security models including multi-tenant cloud environments
• Working knowledge of DNS, TCP/IP, TLS, and enterprise networking concepts as they relate to email and SaaS security

Nice to Have

• Experience with enterprise email security platforms (Proofpoint, Mimecast, Cisco, Barracuda, etc.)
• Technical background in messaging and internet security principles
• Hands-on experience with Microsoft Exchange Online / Microsoft 365 or Google Workspace
• Strong understanding of SMTP mail flow, MX records and mail routing
• Working knowledge of email authentication (SPF, DKIM, DMARC) and common failure modes
• Strong understanding of Cloud SaaS infrastructure including identity services such as Azure AD / Entra ID / Google Identity 
• Ability to explain identity-driven and modern social engineering attacks and controls at an architectural level
• Experience integrating SaaS platforms via OAuth and REST APIs 
• Familiarity with SIEM platforms (Splunk, Sentinel) and SOC workflows
• Experience working with or alongside SOC incident response teams including creating incident response workflows 
• Security certifications (CISSP, CEH, or equivalent) for credibility with enterprise buyers

#LI-AK1

 About the Role

Abnormal AI is seeking an Enterprise Sales Engineer to join our growing Sales team in the Benelux region. As an Enterprise Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges. 

In conjunction with Enterprise Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs.

The ideal candidate for the role will have the following skillset: 

• Ability to tie technology to business outcomes and drive value
• Ability to influence your audience in virtual and in person formats
• High EQ; ability to read the room, engage people, be empathetic, listen and respond
• Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
• Ability to discover/uncover customer pain/requirements/objectives

What you will do 

• Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Enterprise Account Executives, and giving technical demos
• Provide technical pre-sales support for assigned Enterprise Account Executives
• Assist Enterprise Account Executives in development and implementation of sales objectives and account-based penetration strategies
• Conduct technical and competitive landscape research to effectively address customer questions
• Serve as a technical resource for pre-sales security and platform diligence, including 
• Educate sales executives and partners on Abnormal Security’s products, platform, and security
• Obsessively drive customer satisfaction

Must Haves 

• 5+ years industry experience in sales engineering
• Technical background in messaging and Internet security principles
• Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.)
• Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
• Prior experience in selling software to FTSE 500
• Strong technical presentation and communication skills, both verbal and written
• Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues
• Ability to work independently in a high-velocity environment
• Positive attitude, customer focus, and strong sense of ownership over customer results
• BSCS/BSEE or equivalent work experience
• CISSP, CEH and/or other relevant security certifications a plus
• Fluency in Dutch

#LI-

About the Role

Abnormal AI is seeking an Enterprise Sales Engineer to join our growing Sales team in the UK. As an Enterprise Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges. 

In conjunction with Enterprise Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs

The ideal candidate for the role will have the following skillset: 

• Ability to tie technology to business outcomes and drive value
• Ability to influence your audience in virtual and in person formats
• High EQ; ability to read the room, engage people, be empathetic, listen and respond
• Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
• Ability to discover/uncover customer pain/requirements/objectives

What you will do 

• Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Enterprise Account Executives, and giving technical demos
• Provide technical pre-sales support for assigned Enterprise Account Executives
• Assist Enterprise Account Executives in development and implementation of sales objectives and account-based penetration strategies
• Conduct technical and competitive landscape research to effectively address customer questions
• Serve as a technical resource for pre-sales security and platform diligence, including 
• Educate sales executives and partners on Abnormal Security’s products, platform, and security
• Obsessively drive customer satisfaction

Must Haves 

• 5+ years industry experience in sales engineering
• Technical background in messaging and Internet security principles
• Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.)
• Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
• Prior experience in selling software to FTSE 500
• Knowledge of modern email threats such as business email compromise, adversary-in-the-middle phishing and AI based phishing.
• Base knowledge of M365/Google Workspace built in security controls.
• Strong technical presentation and communication skills, both verbal and written
• Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues
• Ability to work independently in a high-velocity environment
• Positive attitude, customer focus, and strong sense of ownership over customer results
• BSCS/BSEE or equivalent work experience
• CISSP, CEH and/or other relevant security certifications a plus

#LI-AA1

About The Role

Abnormal AI is looking for a Machine Learning Engineer to join the Message Detection - Attack Detection team.  At Abnormal, we protect our customers against nefarious adversaries who are constantly evolving their techniques and tactics to outwit and undermine the traditional approaches to Security. That’s what makes our novel behavioral-based approach so…Abnormal. Abnormal has constantly been named as one of the top cybersecurity startups and our behavioral AI system has helped us win various cybersecurity accolades resulting in being trusted to protect more than 25% of the Fortune 500 ( and ever growing ).

In a landscape where a single successful attack can lead to financial losses of millions of dollars, the Attack Detection team plays the central role of building an extremely high recall Detection Engine that can operate on hundreds of millions of messages at milliseconds latency. The Attack Detection team’s mission statement is to provide world-class detector efficacy to tackle changing attack landscape using a combination of generalizable and auto trained models as well as specific detectors for high value attack categories.

This team is solving a multi-layered detection problem, which involves modeling communication patterns to establish enterprise-wide baselines, incorporating these patterns as robust signals, and combining these signals with contextual information to create extremely precise systems. The team builds discriminative signals at various levels including message level (eg. presence of particular phrases), sender-level (eg.frequency of sender) and recipient level (eg.likelihood of receiving a safe message). These signals are then combined and utilized to train highly accurate model based as well as heuristic detectors. Additionally,  to continuously adapt to new unseen attacks, the team builds out different stages in our automated model retraining pipelines including data analytics and generation stages, modeling stages, production evaluation stages as well as automated deployment stages.

This role would also have an opportunity to have a significant impact on the overall charter, direction and roadmap of the team. The Machine Learning Engineer would be involved in understanding the domain of false negatives i.e. the current and future attacks which can cause significant customer workflow disruption. They would help define the technical roadmap required to address the most pressing customer problems and simultaneously operate our detection decisioning system at an extremely high recall.

What You Will Do 

• Design and implement systems that combine rules, models, feature engineering, and business and product inputs into an email detection product, with senior engineer guidance.
• Understand features that distinguish safe emails from email attacks, and how our model stack enables us to catch them. 
• Identify and recommend new features groups or ML model approaches that can significantly improve detection efficacy for a product. Work with infrastructure & systems engineers to productionize  signals to feed into the detection system.
• Writes code with testability, readability, edge cases, and errors in mind.
• Train models on well-defined datasets to improve model efficacy on specialized attacks
• Actively monitor and improve FN rates and efficacy rates for our message detection product attack categories, through  feature engineering, rules and ML modeling.
• Analyze FN and FP datasets to categorize capability gaps and recommend short term feature and rule ideas to improve our detection efficacy.
• Contribute in other areas of the stack: building and debugging data pipelines, or presenting results back to customers in our tools when the occasion arises

Must Have

• 3+ years experience designing, building and deploying machine learning applications in one of the domains of text understanding, entity recognition, NLP experience, computer vision, recommendation systems, or search.
• 1+ years of experience with writing stable and production level pipelines for model training and evaluation leading to reproducible models and metrics.
• Experience with data analytics and wielding SQL+pandas+spark framework to both build data and metric generation pipelines, and answer critical questions about system efficacy or counterfactual treatments.
• Ability to understand business requirements thoroughly and bias toward designing a simplest yet generalizable ML model / system that can accomplish the goal.
• Uses a systematic approach to debug both data and system issues within ML / heuristics models.
• Fluent with Python and machine learning toolkits like numpy, sklearn, pytorch and tensorflow.
• Effective software engineering skills who can find answers quickly from code base and writes structured, readable, well tested and efficient code.
• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field

Nice To Have 

• MS degree in Computer Science, Electrical Engineering or other related engineering field
• Experience with big data, statistics and Machine Learning
• Experience with algorithms and optimization

This position is not: 

• A role focused on optimizing existing machine learning models 
• A research-oriented role that's two-steps removed from the product or customer
• A statistics/data science meets ML role

#LI-RT1

Abnormal AI is looking for a Machine Learning Engineer to join the Account Takeover Detection team. At Abnormal, we protect our customers against nefarious adversaries who are constantly evolving their techniques and tactics to outwit and undermine the traditional approaches to Security. Abnormal is recognized as a top cybersecurity startup (Leader in the 2024 Gartner Magic Quadrant for Email Security Platforms), securing a Series D funding of $250 million at a $5.1 billion valuation in August 2024. Our 100% YoY growth in annual recurring revenue highlights the trust our behavioral AI system has earned in protecting over 20+% of the Fortune 500. We continue to grow and innovate to stay ahead of the evolving threat landscape.

The Team 

In a landscape where a single successful attack can lead to financial losses of millions of dollars, the Account Takeover team (ATO) is at the forefront of customer protection, playing a central role in building systems that can detect malicious activity and protect customers from account takeovers. The Account Takeover Detection team’s mission is to leverage cutting-edge machine learning technologies for proactive detection and prevention of account takeover attempts, continuously improving ATO capabilities to stay ahead of evolving fraud patterns and safeguard user accounts with unparalleled accuracy and efficiency

The Role

This role offers the opportunity to contribute significantly to our team's charter, direction, and roadmap by defining technical goals, addressing customer problems, maintaining production models, and ensuring operational excellence. The ideal candidate will have a background in machine learning, data science, and software engineering, with the ability to design, develop, and implement robust machine learning models and systems in production. 

Key Responsibilities

• Contribute to the development of machine learning algorithms and models for behavioral modeling and cybersecurity attack detection.
• Work with cross-functional teams to understand requirements and translate them into effective machine learning solutions.
• Conduct exploratory data analysis, feature engineering, model development and evaluation.
• Work with infrastructure & product engineers to productionize models and new ML-based features
• Monitor and improve production models through feature engineering, rules, and ML modeling as part of a team effort.
• Participate in code reviews to ensure the quality and maintainability of ML systems.
• Stay updated on the latest research in the field of machine learning, data science, and AI.
• Adopt and contribute to the development of machine learning best practices within the organization.

Required Skills:

• Proven experience as a Machine Learning Engineer or similar role in a commercial environment (3+ years).
• Knowledge of machine learning algorithms, statistics, and predictive modeling.
• Proficiency with Python and machine learning toolkits like pandas, scikit-learn, and optionally. pytorch/tensorflow.
• Awareness of machine learning operations (MLOps) and productionization of ML models best practise.. 
• Familiarity with building data and metric generation pipelines, using tools like SQL or Spark, to answer business questions and assess system efficacy.
• Ability to communicate technical ideas in a clear, non-technical manner.

Optional Skills:

• Familiarity with LLMs
• Previous experience in Cybersecurity
• Previous experience with Airflow or similar ML pipeline orchestration tools 
• Experience with large scale ML system and data infrastructure
• Previous experience in behavioural modeling techniques
• PhD or equivalent proven experience in ML research
• Familiarity with cloud computing platforms (AWS, Azure

#LI-RT1

Who you are:

This person will need to be passionate about the extraordinary value Abnormal is providing to our customers and conduct themselves with exceptional professionalism, honesty, and integrity.

What you’ll do: 

• Recruit and hire a world-class team of sellers, on time and on budget
  
  
• Clearly articulate, manage and enable sellers to hit all key productivity metrics and milestones of growth
  
  
• Instill a disciplined approach to pipeline generation leveraging all available resources including field sales, marketing, channel partners, and sales development to accelerate new business.
  
  
• Develop an overall account strategy for the region resulting in strong execution and collaborative team selling.
  
  
• Partner closely with Sales Engineering to deliver outstanding product demonstrations and a repeatable technology validation / proof-of-concept program.
  
  
• Build a strong partnership with existing customers that focuses on value realization and customer retention delivered through high renewal rates, rapid upsell expansion, and customer referrals.
  
  
• Effectively forecast monthly/ quarterly revenue to executive leadership through disciplined deal inspection and forecast methodology
  
  
• Develop strategic relationships with existing channel partners and the development of new channel partners.
  
  
• Facilitate Quarterly Business Reviews to measure sales productivity, plan execution, and progress against strategic objectives.
  
  
• Identify, cultivate, and close new business at executive levels (CISO/CIO/CTO) in accounts within the designated territory.
  
  

Experience you’ll need:

• Minimum 2+ years sales experience with a demonstrated track record of success exceeding sales quotas selling security, networking and/or software solutions.
• Minimum of 2+ years leading a sales team focused on growing new business and new logos.
• Strong hunter mentality: direct experience managing teams responsible for creating new demand,new customer acquisition, and sourcing new pipeline.
• A winner, someone who holds themselves accountable to consistent over-achievement.
• Successful experience closing complex sales with multiple buying influences in new or emerging solution categories.
• Experience closing deals of all sizes. From smaller transactional deals to deals of $50K - $100K
• Experience establishing and fostering strong relationships with potential partners and customers at executive levels.
• Strong presentation and communications skills, competent translating technical features into business value.
• Familiarity and experience using consultative, value-based sales methodologies (Force Management, Challenger Sale, etc.) is a plus.
• Outstanding verbal, written, and presentation skills.
• Comfortable working in a highly fast-paced environment

#LI-AA1

About the Role

We are seeking a results-oriented Professional Services Manager to lead a team of consultants and oversee the seamless technical deployment of Abnormal Security products for our clients. This role plays a pivotal part in ensuring that our Professional Services team consistently delivers high-quality outcomes while fostering a culture of excellence, collaboration, and continuous growth. This role requires a blend of strong leadership, technical expertise, and exceptional operational oversight. You will refine processes to enhance efficiency, while guiding your team to achieve operational excellence, deliver value to clients, and uphold the organization’s core values.

In this job, you will bring these skills

• Minimum of 3+ years of experience leading a team or managing direct reports.
• Ability to inspire, mentor, and guide a team toward achieving shared goals.
• Proficiency in performance management, including setting clear expectations, providing constructive feedback, and fostering professional growth within the team.
• Clear, transparent, and consistent communication to foster alignment within the team and with clients.
• Exceptional skills in communication, emotional intelligence, and client relationship management.
• Managing conflicts constructively, promoting trust, and ensuring productive outcomes.
• Experience managing complex client-facing projects, ensuring they meet quality standards, timelines, and client expectations.
• Strong understanding of professional services delivery and customer lifecycle.
• Experience in working across teams or departments to align objectives and drive collective success in a fast-paced environment.
• Analytical and creative thinking to identify challenges and implement effective solutions.
• Ability to adapt to changing priorities, handle ambiguity, and remain composed under pressure.

Role Responsibilities + Deliverables

• Lead a team of consultants, providing guidance, mentorship, and support to ensure professional growth and project success. 
• Provide coaching and career guidance to team members, helping them achieve their aspirations and align their development with organizational needs.
• Set clear objectives, provide constructive feedback, and foster a culture of accountability.
• Ensure project deliverables meet established quality standards and are completed within agreed timelines to drive customer satisfaction.
• Coordinate resources effectively to balance team capacity and project needs.
• Facilitate effective communication within the team and across the organization.
• Collaborate with other teams and stakeholders to ensure alignment and successful project outcomes.
• Continuously seek opportunities to optimize workflows and improve team efficiency.
• Implement plans and processes that drive operational success and enhance business outcomes.
• Align recruitment efforts with the long-term goals of the organization, supporting strategic hiring initiatives.

#LI-MC2

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization and support the Houston market. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-VY1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our Kansas region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal AI solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-TY1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our Kentucky region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-VY1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our Ohio Valley region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-VY1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization and grow our Oregon market. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Located in Oregon 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-VY1

About the Role

Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization in our Wisconsin region. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal’s footprint in the market.

This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact.

What you will do 

• Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota
• Work Mid Market accounts (<3k mailbox organizations) from initial conversations through signing a contract and up-selling once they’re a customer.
• Prospect and generate new business opportunities with Mid Market accounts (<3k mailbox organizations) to supply enough pipeline for them to hit sales targets.
• Work with Customer success to ensure a timely renewal and expansion sale opportunities
• Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue.

Must Haves 

• 2+ years of experience selling in cybersecurity
• 4 Years in an individual contributor role 
• Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners)
• Strong at qualifying needs and presenting ROI-driven value to stakeholders
• Executes a repeatable sales process with focus and time management
• Navigates internal and customer buying processes effectively
• Gathers and applies customer insights to improve execution
• Thrives in early-stage, resource-constrained environments
• Collaborates cross-functionally (SEs, Marketing, Product, CS)

Nice to Haves

• MEDDIC, MEDDPICC, or Command of the Sale sales methodology training

#LI-VY1

About the Role

Abnormal AI is seeking a highly motivated sales leader to join our Sales organization as a Sales Manager for the Mid-Market Sales Team. This sales leader will be responsible for all elements of team development – recruitment, hiring, enablement, and management of a sales team, as well as driving revenue growth and exceeding sales targets within their Region. This person will need to be passionate about the extraordinary value Abnormal is providing to our customers and conduct themselves with exceptional professionalism, honesty, and integrity.

What you will do 

• Recruit and hire a world-class team of sellers, on time and on budget
• Clearly articulate, manage and enable sellers to hit all key productivity metrics and milestones of growth
• Instill a disciplined approach to pipeline generation, leveraging all available resources, including field sales, marketing, channel partners, and sales development to accelerate new business.
• Develop an overall account strategy for the region resulting in strong execution and collaborative team selling.
• Partner closely with Sales Engineering to deliver outstanding product demonstrations and a repeatable technology validation/proof-of-concept program.
• Build a strong partnership with existing customers that focuses on value realization and customer retention delivered through high renewal rates, rapid upsell expansion, and customer referrals.
• Effectively forecast monthly/ quarterly revenue to executive leadership through disciplined deal inspection and forecast methodology
• Develop strategic relationships with existing channel partners and the development of new channel partners.

Must Haves 

• Minimum 3+ years of sales experience with a demonstrated track record of success exceeding sales quotas selling security, networking and/or software solutions.
• Minimum of 3+ years leading a sales team focused on growing new business and new logos.
• Strong hunter mentality: direct experience managing teams responsible for creating new demand, new customer acquisition, and sourcing new pipeline.
• A winner, someone who holds themselves accountable to consistent over-achievement.
• Successful experience closing complex sales with multiple buying influences in new or emerging solution categories.
• Experience managing and closing deals of $50K+ as well higher value transactions above $100K+.
• Experience establishing and fostering strong relationships with potential partners and customers at executive levels.
• Strong presentation and communications skills, competent translating technical features into business value.
• Familiarity and experience using consultative, value-based sales methodologies (Force Management, Challenger Sale, etc.) is a plus.
• Outstanding verbal, written, and presentation skills.
• Comfortable working in a highly fast-paced environment.

#LI-VY1

About the Role

Abnormal AI is seeking a highly motivated sales leader to join our Sales organization as a Sales Manager for the Mid-Market Sales Team. This sales leader will be responsible for all elements of team development – recruitment, hiring, enablement, and management of a sales team, as well as driving revenue growth and exceeding sales targets within their Region. This person will need to be passionate about the extraordinary value Abnormal is providing to our customers and conduct themselves with exceptional professionalism, honesty, and integrity.

What you will do 

• Recruit and hire a world-class team of sellers, on time and on budget
• Clearly articulate, manage and enable sellers to hit all key productivity metrics and milestones of growth
• Instill a disciplined approach to pipeline generation, leveraging all available resources, including field sales, marketing, channel partners, and sales development to accelerate new business.
• Develop an overall account strategy for the region resulting in strong execution and collaborative team selling.
• Partner closely with Sales Engineering to deliver outstanding product demonstrations and a repeatable technology validation/proof-of-concept program.
• Build a strong partnership with existing customers that focuses on value realization and customer retention delivered through high renewal rates, rapid upsell expansion, and customer referrals.
• Effectively forecast monthly/ quarterly revenue to executive leadership through disciplined deal inspection and forecast methodology
• Develop strategic relationships with existing channel partners and the development of new channel partners.

Must Haves 

• Minimum 3+ years of sales experience with a demonstrated track record of success exceeding sales quotas selling security, networking and/or software solutions.
• Minimum of 3+ years leading a sales team focused on growing new business and new logos.
• Strong hunter mentality: direct experience managing teams responsible for creating new demand, new customer acquisition, and sourcing new pipeline.
• A winner, someone who holds themselves accountable to consistent over-achievement.
• Successful experience closing complex sales with multiple buying influences in new or emerging solution categories.
• Experience managing and closing deals of $50K+ as well higher value transactions above $100K+.
• Experience establishing and fostering strong relationships with potential partners and customers at executive levels.
• Strong presentation and communications skills, competent translating technical features into business value.
• Familiarity and experience using consultative, value-based sales methodologies (Force Management, Challenger Sale, etc.) is a plus.
• Outstanding verbal, written, and presentation skills.
• Comfortable working in a highly fast-paced environment.

This is a remote role and Abnormal AI does not have any physical offices in Canada. Therefore, this role is not eligible for any assistance with the immigration process.

#LI-OB1

Product Manager II

About the Role

Abnormal Security is seeking an ambitious, growth-minded Product Manager II to drive innovation across our AI-native security platform. At Abnormal, we help customers—from Global 2000 enterprises to small and medium-sized businesses—stay safe from sophisticated cyberattacks that can cause financial loss and disrupt business operations. Our AI-driven approach to email security, account takeover detection, and adjacent security use cases has made us one of the fastest-growing cybersecurity companies in the world.

As a Product Manager II, you will be relied upon to own product definition, customer feedback intake, and multi-quarter roadmap planning for one complex or multiple moderately complex product areas. You’ll collaborate closely with Engineering, Design, Product leadership, and GTM teams to ship high-quality features, shape product strategy, and deliver measurable customer and business impact.

This is a high-ownership, high-autonomy role for a PM who can move seamlessly between customer problems, technical tradeoffs, and business outcomes.

What You Will Do

• Own product definition and roadmap for your areas of responsibility
  Define clear problem statements, success metrics, and product requirements for one complex or multiple moderately complex product surfaces, and maintain a 2–3 quarter roadmap that aligns with division and company strategy.
• Drive discovery informed by customer and market insight
  Partner with customers, field teams, and internal stakeholders to deeply understand user needs, security pain points, and market trends, turning them into clear product hypotheses and prioritized opportunities.
• Lead cross-functional execution from concept to launch
  Partner with Engineering, Design, Data, and GTM teams to scope solutions, make tradeoffs, manage timelines, and ensure features launch with high quality and on time.
• Collaborate on product strategy and positioning
  Contribute to product strategy for your domains, influencing how we sequence investments, differentiate in the market, and tell a compelling value story to customers and the field.
• Champion metrics, experimentation, and continuous improvement
  Define and track product KPIs (adoption, engagement, retention, incident reduction, etc.), analyze outcomes, and drive data-informed iterations to improve customer value and business impact.
• Partner closely with GTM and customer-facing teams
  Work with Product Marketing, Sales, Customer Success, and Support to ensure successful launches, clear enablement, and tight feedback loops from the field back into the roadmap.
• Leverage AI and modern tooling for speed and clarity
  Use AI-native tools (e.g., ChatGPT/Claude, v0, analytics platforms) to accelerate research, documentation, prototyping, and decision-making, setting a strong execution and craft bar for the team.

Must-Have Qualifications

• 3+ years of product management experience in software, preferably in B2B SaaS or other technical domains.
• Proven experience working on highly technical products, collaborating closely with engineering teams, and reasoning about technical tradeoffs and constraints.
• Demonstrated ability to own a product area end-to-end: synthesizing customer feedback, defining requirements, prioritizing a roadmap, and driving execution across at least one full product or major feature lifecycle.
• Strong analytical and problem-solving skills, with the ability to structure ambiguous problems, define success metrics, and make well-justified decisions using both qualitative and quantitative inputs.
• Excellent communication and collaboration skills, with a track record of working effectively with Engineering, Design, and GTM partners, and presenting clearly to both technical and non-technical stakeholders.
• High ownership, attention to detail, and operational excellence across planning, documentation, and execution.
• A growth mindset and comfort operating in a fast-paced, evolving environment, with a bias toward learning, iteration, and continuous improvement.

Nice-to-Have Qualifications

• Experience in enterprise SaaS / B2B environments, especially with security, infrastructure, or platform products.
• Prior experience in cybersecurity, security operations, or adjacent domains (e.g., identity, posture management, email security).
• Background as a software engineer or other deeply technical role, or equivalent hands-on experience with complex technical systems.
• Experience building platform capabilities (e.g., RBAC, notifications, shared services, extensible APIs) that are consumed by multiple product teams or customer personas.
• Familiarity with tools such as Jira, Confluence, analytics platforms, Gong, Salesforce, and modern AI/UX prototyping tools.

Why You’ll Thrive at Abnormal

You’ll thrive in this role if you:

• Enjoy owning meaningful product outcomes and becoming the most knowledgeable person in the company for your areas of ownership.
• Love working at the intersection of AI, security, and user experience, and want to help customers stay ahead of sophisticated threats.
• Value high trust, high autonomy, and want to help shape both product strategy and the craft of product management as Abnormal continues to scale.

If you’re excited to build category-defining security products in an AI-native company while growing your impact and scope as a Product Manager, we’d love to talk.

#LI-PP1

About You

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership.  You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor.  

Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at:  ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests.

In this job, you will bring these skills

• 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment
• Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers)
• Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative
• Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response)
• Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment
• Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally
• Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage
• Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals
• Previous experience with Internet and networking technologies and products, including email security products 
• Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA)
• Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required 

Role Responsibilities + Deliverables

Value Realization:

• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention.
• Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion.
• Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth.

Product Knowledge:

• Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score.
• Educate customers on the most relevant features and functionality related to their specific requirements.

Relationship Building:

• Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal.
• With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives.
• Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience.

Account Success Planning:

• Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals.
• Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics).
• Proactively monitor customer health to reach out to customers before risks or issues
• escalate and identify remediation options.

Cross Functional Collaboration:

• Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage.

Triage and Risk Mitigation:

• Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations.
• Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met.

#LI-MC2

About the Role

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes.

Who you are

• Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals
  
  
• Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes
  
  
• Effective communicator with the ability to present complex ideas clearly across a range of audiences
  
  
• Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset

What you will do

• Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight
  
  
• Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities
  
  
• Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments
  
  
• Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts
  
  
• Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction
  
  
• Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes
  
  
• Represent the customer voice internally, providing structured feedback to Product and other teams
  
  
• Support knowledge sharing and contribute to internal process development or mentoring where relevant

Must Haves

• 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles
  
  
• Proven track record managing complex customer relationships, including executive-level stakeholders
  
  
• Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes
  
  
• Technical familiarity with internet and networking technologies; experience with security products is a plus
  
  
• Proficiency in CRM and support tools such as Salesforce and Jira
  
  
• Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience

#LI-EM3

About the Role

Abnormal AI is seeking a seasoned sales leader to oversee and grow a team within our Enterprise Sales organization.You will be responsible for building and leading a high-performing team of Enterprise sellers focused on landing and expanding strategic accounts. You will serve as the regional sales leader, setting the vision, driving execution, and enabling your team to succeed through disciplined process, collaboration, and strong go-to-market alignment.

The ideal candidate will be based in the New York metropolitan area, including Northern New Jersey or Connecticut, and bring the following skill set:

• Team builder and talent magnet with a track record of hiring, onboarding, and developing high-performing enterprise sellers on time and within budget.
• Metrics-driven leader skilled at defining, tracking, and managing seller productivity KPIs and aligning them with revenue milestones.
• Pipeline architect experienced in building robust pipelines by activating all demand channels: AE prospecting, SDRs, marketing, partners, and customer advocates.
• Strategic seller who partners with sellers on account planning, opportunity strategy, and C-level engagement to drive consistent execution across the region.
• Pre-sales collaborator adept at working with Sales Engineering to deliver tailored, compelling demos and scalable proof-of-concept processes.
• Customer expansion champion focused on delivering value realization, retention, and upsell growth through trusted executive relationships.
• Forecasting expert with a disciplined, methodical approach to pipeline inspection and forecasting — grounded in frameworks like MEDDICC.
• Channel strategist who knows how to build, activate, and grow partnerships to complement direct sales and expand market reach.
• Performance optimizer who runs crisp, actionable QBRs to evaluate sales performance, measure progress, and drive continuous improvement.
• Hands-on closer with the ability to engage and close complex enterprise deals at the CISO/CIO/CTO level, leading from the front when needed.

What you will do 

• Recruit and hire a world class team of enterprise sellers, on time and on budget
• Clearly articulate, manage and enable enterprise sellers to hit all key productivity metrics and milestones of growth
• Instill a disciplined approach to pipeline generation leveraging all available resources including field sales, marketing, channel partners, and sales development to accelerate new business.
• Develop an overall account strategy for the region resulting in strong execution and collaborative team selling.
• Partner closely with Sales Engineering to deliver outstanding product demonstrations and a repeatable technology validation / proof-of-concept program.
• Build a strong partnership with existing customers that focuses on value realization and customer retention delivered through high renewal rates, rapid upsell expansion, and customer referrals.
• Effectively forecast monthly/ quarterly revenue to executive leadership through disciplined deal inspection and forecast methodology.
• Develop strategic relationships with existing channel partners and the development of new channel partners.
• Facilitate Quarterly Business Reviews to measure sales productivity, plan execution, and progress against strategic objectives.
• Identify, cultivate, and close new business at executive levels (CISO/CIO/CTO) in enterprise accounts within the designated territory.

Must Haves 

• 10+ years of Enterprise Sales experience with a demonstrated track record of success exceeding sales quotas selling security, networking and/or software solutions
• 3+ years leading a sales team focused on growing new business and new logos
• Strong hunter mentality: direct experience managing teams responsible for creating new demand, new customer acquisition, and sourcing new pipeline
• A winner, someone who holds themselves accountable to consistent over-achievement
• Successful experience closing complex Enterprise sales with multiple buying influences in new or emerging solution categories.
• Experience managing and closing deals of $200K+ as well high value transactions above $1m+
• Experience establishing and fostering strong relationships with potential partners and customers at executive levels
• Strong presentation and communications skills, competent translating technical features into business value
• Familiarity and experience using consultative, value-based sales methodologies (Force Management, Challenger Sale, MEDDIC, etc.)
• Outstanding verbal, written, and presentation skills
• Comfortable working in a highly fast-paced environment

#LI-AK1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in German is a must
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Hands-on experience with multiple sales techniques (including cold calls)
• We actively encourage our SDRs to embrace and utilise AI to its fullest potential, whether to create sharper personalisation or stronger relevance in prospect outreach. We'd love to hear how you currently leverage AI tools in your prospecting and day-to-day workflow
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in French is a must 
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Hands-on experience with multiple sales techniques (including cold calls)
• We actively encourage our SDRs to embrace and utilise AI to its fullest potential, whether to create sharper personalisation or stronger relevance in prospect outreach. We'd love to hear how you currently leverage AI tools in your prospecting and day-to-day workflow
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in French is a must 
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Hands-on experience with multiple sales techniques (including cold calls)
• We actively encourage our SDRs to embrace and utilise AI to its fullest potential, whether to create sharper personalisation or stronger relevance in prospect outreach. We'd love to hear how you currently leverage AI tools in your prospecting and day-to-day workflow
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in German is a must
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Hands-on experience with multiple sales techniques (including cold calls)
• We actively encourage our SDRs to embrace and utilise AI to its fullest potential, whether to create sharper personalisation or stronger relevance in prospect outreach. We'd love to hear how you currently leverage AI tools in your prospecting and day-to-day workflow
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in a Nordic language is a must
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience
• Hands-on experience with multiple sales techniques (including cold calls)

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in a Nordic language is a must
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience
• Hands-on experience with multiple sales techniques (including cold calls)

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1

About the Role

We are hiring the “best of the best” sales professionals who are passionate about their craft and want to continue to excel within our elite sales organization. Our Business Development Representatives will be the “tip of the spear” in the sales process within an assigned territory of business for prospective accounts. The ideal SDR candidate should have the perfect mix of experience, sales intuition, career ambition, team oriented mindset, quota driven mentality, empathetic / humble, positive, confident and can handle rejection.

The candidate will need to have good organization and written / verbal communication skills, Needs to be comfortable with making phone calls and professional to have high level conversations with C level stakeholders in medium to large organizations.

The candidate needs to be able to adapt to a fast paced environment, be familiar with our tools, our processes and be able to ramp up quickly.

What you will do 

• Contact potential clients through outbound cold calls and emails
• Identify client needs and suggest appropriate products/services
• Proactively seek new business opportunities in the market
• Qualify leads from marketing campaigns as sales opportunities
• Exercise leadership, demonstrate effective sales planning, and work in a positive and motivating way with internal counterparts and external customers.
• Meet or exceed monthly, quarterly and yearly  targets
• Effectively partner and work across sales teams 
• Act as the subject matter expert on Abnormal Security product offering.

Must Haves 

• 6 months - 1 plus years proven work experience as a Business Development Rep
• Fluency in a Nordic language is a must
• Representative, Sales Account Executive or similar role (less experience is ok for the right candidate)
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding customer pain points, requirements and correlating potential business to value 
• Strong, professional communication skills -- written, verbal, presentation
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience
• Hands-on experience with multiple sales techniques (including cold calls)

Nice to Have 

• Outreach
• Salesforce
• Orum
• Lusha
• ActivelyAI
• Glean
• Claude

#LI-AA1