7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. 

As the Partner Manager at 7shifts, you will be the liaison between 7shifts and its channel partners -  building and deepening long-term relationships that drive revenue growth, enable partner success, and strengthen our position in the restaurant technology ecosystem. Your key focus will be owning and scaling our US Foods partnership while maintaining a portfolio of other key POS partners and resellers. With this portfolio, your responsibility will be to create executive alignment with all partners, turning the relationship into a consistent pipeline and revenue. Reporting to the Manager, Partnerships, you'll own partner engagement, enablement, and go-to-market strategy for a defined set of partners, while collaborating closely with Sales, Growth, and Marketing teams. This role may require up to 30% travel within your assigned territory.

What you’ll do:

• Serve as the primary owner of the US Foods partnership nationally - building multi-threaded relationships across corporate, divisional, and field levels, and running a structured governance cadence including regular working sessions, executive QBRs, and annual planning
• Own the partner engagement strategy for a defined set of partners, including the reseller channel across multiple POS,  developing go-to-market plans, co-marketing campaigns, business goals, and success metrics that align with 7shifts' revenue objectives
• Build and execute field-level market plays in collaboration with Sales, including ICP targeting, outreach sequences, and objection handling, to drive a qualified pipeline through partner channels
• Lead training and enablement initiatives, including onboarding, lunch-and-learns, and field kits, that deepen partner expertise in 7shifts solutions and ensure sellers know how to leverage partner programs to open doors
• Attend and host partner events across the country, being responsible for organization, swag, booth management, and in-person partner engagement
• Track and report on partner performance through dashboards, partner lead pipelines, win rates, and revenue attribution - enforcing process hygiene and surfacing risks proactively
• Collaborate cross-functionally with Account Executives, Sales Development, Marketing, and Product to align on strategy, remove blockers, and maximize qualified referrals

What you bring:

• Experience in SaaS sales or partnerships with a proven ability to build relationships that drive revenue while delivering exceptional partner experiences
• You excel at relationship development - you're energized by working with others and have the communication and interpersonal skills to develop lasting trust with partners at every level, from field reps to the C-suite
• A hands-on operator mindset - you build process, run the playbook, measure everything, and aren't afraid to jump on a plane to fix something in market when needed
• Highly organized with the ability to manage multiple partners and competing deliverables simultaneously, without dropping the ball
• You lead with integrity, kindness, and respect - confident enough to challenge the status quo while remaining open to diverse perspectives and collaborative problem-solving

It’d be even cooler if you had:

• Channel or partner manager experience managing referral and revenue-generating partnerships, particularly with food distributors or POS systems
• Familiarity with restaurant technology, such as POS systems or restaurant operations workflows
• Strong existing relationships with major players in the restaurant technology or food distribution space
• Experience with co-selling at the field level and building division-level orchestration across large partner organizations

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is $72,000 - $108,000 plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
• Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
• Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
• Support: We set Shiftie’s up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team! 

Our privacy policy can be found here. 

As the Senior Product Manager for Labour & Compliance, you’ll own the strategy and execution for one of the most complex and high-impact areas of our product. You’ll help restaurants navigate labour management with confidence by turning messy, regulated, real-world data into clear, trustworthy, and actionable experiences. This role spans the full product lifecycle, from how labour data is captured and validated to how it supports compliance, pay accuracy, and performance decisions. You’ll balance regulatory requirements, customer needs, and business goals, making thoughtful tradeoffs and shipping solutions that scale. Reporting to the Product Management Lead, you’ll work closely with Engineering, Design, Product Marketing, and Data to move work from discovery through delivery and ensure what ships is both usable and reliable. You’ll be trusted to make hard calls, set clear priorities, and push for simple solutions in a problem space where accuracy, trust, and speed all matter.

What you’ll do:

• Own the product strategy and roadmap for labour and compliance, aligned to company priorities and customer impact
• Drive alignment across Engineering, Design, and Data from discovery through delivery
• Make prioritization and tradeoff decisions across usability, regulatory risk, technical constraints, and business outcomes
• Partner with Product Marketing to shape positioning, launches, and adoption strategies
• Define success metrics, monitor performance, and use data and customer insight to continuously improve the product
• Stay close to customers and the regulatory landscape, validating ideas through research, testing, and iteration
• Deliver simple, reliable solutions in a fast-moving environment where trust and accuracy are critical

What you bring:

• 3+ years of product management experience in B2B SaaS, with ownership of outcome-driven roadmaps translated from high-level business goals using objective prioritization frameworks
• Proven end-to-end product ownership, from discovery and PRD authoring through agile delivery and post-launch optimization, with a strong focus on quality and follow-through
• A data-informed approach to decision-making, including defining success metrics such as KPIs and OKRs, validating hypotheses, and using product analytics to drive iteration
• The ability to build alignment across cross-functional partners and leadership, managing stakeholder expectations and shipping cohesive solutions without direct authority
• A user-centric mindset, grounded in customer interviews, research, and competitive analysis to turn real problems into simple, scalable product solutions

It’d be even cooler if you had:

• Previous experience in the restaurant-tech industry

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is CAD $124,000 - CAD $160,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunities to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Senior Product Manager for Labour & Compliance, you’ll own the strategy and execution for one of the most complex and high-impact areas of our product. You’ll help restaurants navigate labour management with confidence by turning messy, regulated, real-world data into clear, trustworthy, and actionable experiences. This role spans the full product lifecycle, from how labour data is captured and validated to how it supports compliance, pay accuracy, and performance decisions. You’ll balance regulatory requirements, customer needs, and business goals, making thoughtful tradeoffs and shipping solutions that scale. Reporting to the Product Management Lead, you’ll work closely with Engineering, Design, Product Marketing, and Data to move work from discovery through delivery and ensure what ships is both usable and reliable. You’ll be trusted to make hard calls, set clear priorities, and push for simple solutions in a problem space where accuracy, trust, and speed all matter.

What you’ll do:

• Own the product strategy and roadmap for labour and compliance, aligned to company priorities and customer impact
• Drive alignment across Engineering, Design, and Data from discovery through delivery
• Make prioritization and tradeoff decisions across usability, regulatory risk, technical constraints, and business outcomes
• Partner with Product Marketing to shape positioning, launches, and adoption strategies
• Define success metrics, monitor performance, and use data and customer insight to continuously improve the product
• Stay close to customers and the regulatory landscape, validating ideas through research, testing, and iteration
• Deliver simple, reliable solutions in a fast-moving environment where trust and accuracy are critical

What you bring:

• 3+ years of product management experience in B2B SaaS, with ownership of outcome-driven roadmaps translated from high-level business goals using objective prioritization frameworks
• Proven end-to-end product ownership, from discovery and PRD authoring through agile delivery and post-launch optimization, with a strong focus on quality and follow-through
• A data-informed approach to decision-making, including defining success metrics such as KPIs and OKRs, validating hypotheses, and using product analytics to drive iteration
• The ability to build alignment across cross-functional partners and leadership, managing stakeholder expectations and shipping cohesive solutions without direct authority
• A user-centric mindset, grounded in customer interviews, research, and competitive analysis to turn real problems into simple, scalable product solutions

It’d be even cooler if you had:

• Previous experience in the restaurant-tech industry

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is CAD $124,000 - CAD $160,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunities to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As a Senior Cloud Security Engineer at 7shifts, you won't just maintain our security posture, you'll raise it. Working closely with engineering squads, infrastructure, and every team in between, you'll automate what's manual, secure what's growing fast, and help us build security into the way we work rather than bolting it on after. Reporting to our Director of Information Security and Privacy, you'll own meaningful work across cloud security, SOC 2, and the AI tooling frontier, at a company that actually moves fast enough to make it interesting.

What you’ll do:

• Replace manual SOC 2 evidence collection with automated drift detection by building Security-as-Code directly into our GCP/GKE environment
• Partner with engineering squads to embed security into the Definition of Done, so it ships with the feature, not after
• Engineer and tune Datadog SIEM detections to cut noise, surface what matters, and route high-fidelity alerts straight to #secops
• Reduce PII exposure in real troubleshooting workflows by building masking and synthetic data tooling that developers actually want to use
• Own vulnerability management end-to-end, from identifying risks to implementing mitigations across the org
• Lead incident response when it counts and run tabletop exercises so the team is ready before it does
• Evaluate and onboard new security tooling by running POCs, gathering requirements, and making calls that move us forward without slowing teams down
• Assist with execution and deliverables pertaining to Information Security roadmap
• React promptly, decisively, and independently in high-stress situations

What you bring:

• 5+ years implementing security controls and operations in a SaaS environment
• Hands-on with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE), and comfortable securing the CI/CD pipelines and GitHub Actions workflows that engineering teams actually ship through
• Real experience seeing a SOC 2 audit through to completion, not just participating in one
• Actively using AI tooling in your work today, with the judgment to help teams adopt it quickly and the instinct to know where it introduces risk
• Know your way around Infrastructure-as-Code and can spot a misconfiguration before it becomes a problem
• Understand how modern software gets built, including PR processes, and can work within them without slowing anyone down
• A strong communicator who can translate complex security tradeoffs clearly to engineers, executives, and everyone in between
• A creative problem solver who figures things out even when the resources, the team, or the playbook aren't there yet

It’d be even cooler if you had:

• Proficient in Python or Go for security automation, with the ability to read and understand code,  experience with PHP or Elixir is a significant advantage in our environment
• Deep familiarity with security technologies, including SIEM, and hands-on experience with Datadog for observability-driven security
• Solid grounding in application security, threat and risk assessments, and security risk management, with exposure to bug bounty programs as a plus

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is $130,000-$160,000 annually. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As a Senior Cloud Security Engineer at 7shifts, you won't just maintain our security posture, you'll raise it. Working closely with engineering squads, infrastructure, and every team in between, you'll automate what's manual, secure what's growing fast, and help us build security into the way we work rather than bolting it on after. Reporting to our Director of Information Security and Privacy, you'll own meaningful work across cloud security, SOC 2, and the AI tooling frontier, at a company that actually moves fast enough to make it interesting.

What you’ll do:

• Replace manual SOC 2 evidence collection with automated drift detection by building Security-as-Code directly into our GCP/GKE environment
• Partner with engineering squads to embed security into the Definition of Done, so it ships with the feature, not after
• Engineer and tune Datadog SIEM detections to cut noise, surface what matters, and route high-fidelity alerts straight to #secops
• Reduce PII exposure in real troubleshooting workflows by building masking and synthetic data tooling that developers actually want to use
• Own vulnerability management end-to-end, from identifying risks to implementing mitigations across the org
• Lead incident response when it counts and run tabletop exercises so the team is ready before it does
• Evaluate and onboard new security tooling by running POCs, gathering requirements, and making calls that move us forward without slowing teams down
• Assist with execution and deliverables pertaining to Information Security roadmap
• React promptly, decisively, and independently in high-stress situations

What you bring:

• 5+ years implementing security controls and operations in a SaaS environment
• Hands-on with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE), and comfortable securing the CI/CD pipelines and GitHub Actions workflows that engineering teams actually ship through
• Real experience seeing a SOC 2 audit through to completion, not just participating in one
• Actively using AI tooling in your work today, with the judgment to help teams adopt it quickly and the instinct to know where it introduces risk
• Know your way around Infrastructure-as-Code and can spot a misconfiguration before it becomes a problem
• Understand how modern software gets built, including PR processes, and can work within them without slowing anyone down
• A strong communicator who can translate complex security tradeoffs clearly to engineers, executives, and everyone in between
• A creative problem solver who figures things out even when the resources, the team, or the playbook aren't there yet

It’d be even cooler if you had:

• Proficient in Python or Go for security automation, with the ability to read and understand code,  experience with PHP or Elixir is a significant advantage in our environment
• Deep familiarity with security technologies, including SIEM, and hands-on experience with Datadog for observability-driven security
• Solid grounding in application security, threat and risk assessments, and security risk management, with exposure to bug bounty programs as a plus

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is $130,000-$160,000 annually. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the GTM Engineer at 7shifts, you’ll build the technical engine behind our global marketing and sales strategy, transitioning our motions from manual one-size-fits-all campaigns to an intelligent system that triggers the right action at the right moment. Reporting to the Senior Manager, GTM Data Science & Engineering, your focus will be on building internal products and automated workflows that drive results across acquisition, retention, and expansion. As a strategic technical partner to go-to-market teams, you will engineer seamless experiences that turn complex data into business value at scale.

What you’ll do:

• GTM Tool Building: Build internal products that replace manual research with automated intelligence, enabling teams to shift from generic marketing and sales motions to personalized, data-backed approaches.
• Data Acquisition & Signal Engineering: Engineer workflows that blend vendor data with custom signals to identify high-value prospects based on specific triggers and market events across GTM initiatives.
• Targeting & Prioritization: Replace manual list-building with data-driven prioritization models, ensuring resources are focused on the prospects and growth opportunities with the highest probability of conversion across the funnel.
• AI Agents & Workflows: Deploy AI agents to automate routine tasks, increasing organizational capacity and enabling teams to maintain high-quality decision making across workflows.
• Lifecycle Orchestration: Orchestrate cross-functional GTM motions using event-driven triggers, ensuring that interactions are synchronized with real-time behaviour to improve engagement timing and relevance.
• Data Pipelines & Activation: Establish a centralized GTM logic layer within the data warehouse to ensure all execution platforms operate from a unified source of truth, maintaining data integrity across initiatives.
• Cross-Functional Enablement: Serve as a strategic bridge between GTM and Data teams, translating business goals into technical requirements and enabling stakeholders to effectively apply data to optimize their core motions.

What you bring:

• 2+ years of experience in Analytics Engineering, Marketing Analytics, Growth Engineering, Revenue Operations, or a similar role. You understand the technical side of acquisition, retention, and expansion.
• Advanced proficiency in SQL and Python or JavaScript. You are comfortable building lightweight internal tools, custom scripts, and managing complex data transformations.
• Hands-on experience with cloud data warehouses (e.g., Snowflake, BigQuery) and dbt for managing business logic and ensuring data quality.
• Deep understanding of APIs and the ability to architect data flows between disparate GTM tools (Salesforce, Braze, etc).
• The ability to act as a strategic bridge, translating high-level business goals into technical specs while helping non-technical stakeholders operationalize data signals.
• A business-first engineering mindset. You think end-to-end  from raw data extraction to activation, focusing on revenue impact rather than just shipping code.
• Experience integrating LLMs into production environments for tasks like unstructured data extraction, lead qualification, or building autonomous agentic workflows.

It’d be even cooler if you had:

• Experience working with Snowflake or Snowflake data
• Knowledge of restaurant operations/sector
• Product-led Growth (PLG) experience

This role is an existing vacancy and is part of our current hiring plan. 

Compensation

The base compensation range for this position is CAD $92,000 - CAD $130,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the GTM Engineer at 7shifts, you’ll build the technical engine behind our global marketing and sales strategy, transitioning our motions from manual one-size-fits-all campaigns to an intelligent system that triggers the right action at the right moment. Reporting to the Senior Manager, GTM Data Science & Engineering, your focus will be on building internal products and automated workflows that drive results across acquisition, retention, and expansion. As a strategic technical partner to go-to-market teams, you will engineer seamless experiences that turn complex data into business value at scale.

What you’ll do:

• GTM Tool Building: Build internal products that replace manual research with automated intelligence, enabling teams to shift from generic marketing and sales motions to personalized, data-backed approaches.
• Data Acquisition & Signal Engineering: Engineer workflows that blend vendor data with custom signals to identify high-value prospects based on specific triggers and market events across GTM initiatives.
• Targeting & Prioritization: Replace manual list-building with data-driven prioritization models, ensuring resources are focused on the prospects and growth opportunities with the highest probability of conversion across the funnel.
• AI Agents & Workflows: Deploy AI agents to automate routine tasks, increasing organizational capacity and enabling teams to maintain high-quality decision making across workflows.
• Lifecycle Orchestration: Orchestrate cross-functional GTM motions using event-driven triggers, ensuring that interactions are synchronized with real-time behaviour to improve engagement timing and relevance.
• Data Pipelines & Activation: Establish a centralized GTM logic layer within the data warehouse to ensure all execution platforms operate from a unified source of truth, maintaining data integrity across initiatives.
• Cross-Functional Enablement: Serve as a strategic bridge between GTM and Data teams, translating business goals into technical requirements and enabling stakeholders to effectively apply data to optimize their core motions.

What you bring:

• 2+ years of experience in Analytics Engineering, Marketing Analytics, Growth Engineering, Revenue Operations, or a similar role. You understand the technical side of acquisition, retention, and expansion.
• Advanced proficiency in SQL and Python or JavaScript. You are comfortable building lightweight internal tools, custom scripts, and managing complex data transformations.
• Hands-on experience with cloud data warehouses (e.g., Snowflake, BigQuery) and dbt for managing business logic and ensuring data quality.
• Deep understanding of APIs and the ability to architect data flows between disparate GTM tools (Salesforce, Braze, etc).
• The ability to act as a strategic bridge, translating high-level business goals into technical specs while helping non-technical stakeholders operationalize data signals.
• A business-first engineering mindset. You think end-to-end  from raw data extraction to activation, focusing on revenue impact rather than just shipping code.
• Experience integrating LLMs into production environments for tasks like unstructured data extraction, lead qualification, or building autonomous agentic workflows.

It’d be even cooler if you had:

• Experience working with Snowflake or Snowflake data
• Knowledge of restaurant operations/sector
• Product-led Growth (PLG) experience

This role is an existing vacancy and is part of our current hiring plan. 

Compensation

The base compensation range for this position is CAD $92,000 - CAD $130,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As a Product Designer at 7shifts, you're building solutions that restaurants actually need. You own the entire process: from identifying pain points with operators and teams, to designing and testing concepts, to shipping and iterating in production faster than a drive-thru window. You work with cross-functional partners to move from problems to shipped product experiences that change how restaurants run.

Design at 7shifts is hands-on and builder-first. Work starts with customer research, moves into AI-powered exploration tools, gets prototyped and tested with real restaurants, then comes into Figma for systems and polish. You stay involved through launch and iteration, you don’t just hand it off. You see how restaurants use your work and ship the iterations that stick.

What you’ll do:

• Research by talking to operators, managers, and teams. Identify what's costing them time and money. Empathize with how many hours are spent on scheduling, how payroll errors drain margins. Let that guide what you design. Do it for them
• Prototype fast. Test ideas with customers early. Kill bad concepts before they hit the team Iterate based on what you learn
• Own the design. You decide what the experience should be. You partner with Product and Engineers through implementation. You're not handing off. You're making sure it ships right.
• Build depth. Study your product area until you know the problems better than anyone. Use that to spot opportunities others miss and what our customers don't know how to articulate
• Use AI to move faster. Start with Claude to clarify the problem, draft approaches, and surface risks and edge cases. Use this to align your team quickly. Then prototype simple solutions, testing flows before they hit Figma
• Show your work. Contribute to design reviews, shared prompts, workflows and critiques that raise everyone's level
• Ship often. You feel that pull when customers start using what you made. You know the difference between shipping fast and shipping right, and you do both

What you bring:

• 3+ years as a product designer on cross-functional teams, ideally in SaaS
• You've shipped work. You know research, ideation, prototyping, testing, and iteration aren't steps in a process. They're how you think
• You actively use AI in your work. You can explain how it changed your process
• You can move fast from rough sketches to high-fidelity prototypes in Figma and Claude. You know how to collaborate to get things done with urgency
• You talk clearly about your decisions. You can defend a design choice and listen when you're wrong
• Your portfolio shows your thinking, not just the output. We want to see the problem you solved and how you got there.

It’d be even cooler if you had:

• Experience with Agile software development practices
• Previous experience in the restaurant-tech industry or working in a restaurant setting

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is 80,000-115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As a Product Designer at 7shifts, you're building solutions that restaurants actually need. You own the entire process: from identifying pain points with operators and teams, to designing and testing concepts, to shipping and iterating in production faster than a drive-thru window. You work with cross-functional partners to move from problems to shipped product experiences that change how restaurants run.

Design at 7shifts is hands-on and builder-first. Work starts with customer research, moves into AI-powered exploration tools, gets prototyped and tested with real restaurants, then comes into Figma for systems and polish. You stay involved through launch and iteration, you don’t just hand it off. You see how restaurants use your work and ship the iterations that stick.

What you’ll do:

• Research by talking to operators, managers, and teams. Identify what's costing them time and money. Empathize with how many hours are spent on scheduling, how payroll errors drain margins. Let that guide what you design. Do it for them
• Prototype fast. Test ideas with customers early. Kill bad concepts before they hit the team Iterate based on what you learn
• Own the design. You decide what the experience should be. You partner with Product and Engineers through implementation. You're not handing off. You're making sure it ships right.
• Build depth. Study your product area until you know the problems better than anyone. Use that to spot opportunities others miss and what our customers don't know how to articulate
• Use AI to move faster. Start with Claude to clarify the problem, draft approaches, and surface risks and edge cases. Use this to align your team quickly. Then prototype simple solutions, testing flows before they hit Figma
• Show your work. Contribute to design reviews, shared prompts, workflows and critiques that raise everyone's level
• Ship often. You feel that pull when customers start using what you made. You know the difference between shipping fast and shipping right, and you do both

What you bring:

• 3+ years as a product designer on cross-functional teams, ideally in SaaS
• You've shipped work. You know research, ideation, prototyping, testing, and iteration aren't steps in a process. They're how you think
• You actively use AI in your work. You can explain how it changed your process
• You can move fast from rough sketches to high-fidelity prototypes in Figma and Claude. You know how to collaborate to get things done with urgency
• You talk clearly about your decisions. You can defend a design choice and listen when you're wrong
• Your portfolio shows your thinking, not just the output. We want to see the problem you solved and how you got there.

It’d be even cooler if you had:

• Experience with Agile software development practices
• Previous experience in the restaurant-tech industry or working in a restaurant setting

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is 80,000-115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Growth Marketing Manager at 7shifts, you’ll own the acquisition channels that drive pipeline for our sales team and self-serve funnel. From Google Ads and LinkedIn to webinars, direct mail, and website conversion, you’ll run it end-to-end with full ownership of budget, targeting, creative, and performance. Reporting to the Chief Marketing Officer, you’ll use AI to move faster and operate with a level of precision that wasn’t possible a year ago - building automated workflows, optimizing campaigns in real time, and writing logic that adapts to signals in the data. 

What you'll do:

• Own paid acquisition end-to-end across Google Ads, LinkedIn Ads, and emerging channels. Manage budget allocation, keyword strategy, audience targeting, bid optimization, and reporting. You’re accountable for CAC, pipeline contribution, and ROAS.
• Drive website conversion rate optimization - Run experiments on landing pages, CTAs, forms, and page speed. Use data to identify drop-off points and ship improvements - not just recommendations.
• Test, build, and scale new channels - Experiment with new channels such as webinars, direct mail, and other channels to prove ROAS and scale.
• Build AI-assisted workflows – Automate the repetitive parts of your job to move faster. For example: flagging wasted spend from search term clusters, monitoring rankings, and drafting copy updates, or triggering personalized outreach based on product signals.
• Collaborate across GTM – Work closely with Partner Marketing on messaging and positioning,  Sales on lead quality feedback, and the GTM Data team on ICP scoring and segmentation.

What you bring:

• 4-7 years in growth or performance marketing, with direct ownership of paid channels (Google Ads required, LinkedIn Ads preferred)
• Hands-on CRO experience - you’ve run A/B tests, redesigned landing pages, and can work in a CMS without relying on engineering
• Comfort writing code or building automations to solve your own problems (e.g., Python scripts, Zapier workflows, or using LLMs to streamline execution)
• Strong analytical instincts. You’re fluent in dashboards, understand statistical significance, and connect marketing activity to revenue outcomes
• Experience in B2B SaaS. You understand trials, demos, sales-assisted vs. self-serve funnels, and how marketing hands off to sales
• Strong communicator who can clearly articulate performance, insights, and next steps

This role is an existing vacancy and is part of our current hiring plan. 

Compensation

The base compensation range for this position is CAD $88,000 - CAD $133,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Growth Marketing Manager at 7shifts, you’ll own the acquisition channels that drive pipeline for our sales team and self-serve funnel. From Google Ads and LinkedIn to webinars, direct mail, and website conversion, you’ll run it end-to-end with full ownership of budget, targeting, creative, and performance. Reporting to the Chief Marketing Officer, you’ll use AI to move faster and operate with a level of precision that wasn’t possible a year ago - building automated workflows, optimizing campaigns in real time, and writing logic that adapts to signals in the data. 

What you'll do:

• Own paid acquisition end-to-end across Google Ads, LinkedIn Ads, and emerging channels. Manage budget allocation, keyword strategy, audience targeting, bid optimization, and reporting. You’re accountable for CAC, pipeline contribution, and ROAS.
• Drive website conversion rate optimization - Run experiments on landing pages, CTAs, forms, and page speed. Use data to identify drop-off points and ship improvements - not just recommendations.
• Test, build, and scale new channels - Experiment with new channels such as webinars, direct mail, and other channels to prove ROAS and scale.
• Build AI-assisted workflows – Automate the repetitive parts of your job to move faster. For example: flagging wasted spend from search term clusters, monitoring rankings, and drafting copy updates, or triggering personalized outreach based on product signals.
• Collaborate across GTM – Work closely with Partner Marketing on messaging and positioning,  Sales on lead quality feedback, and the GTM Data team on ICP scoring and segmentation.

What you bring:

• 4-7 years in growth or performance marketing, with direct ownership of paid channels (Google Ads required, LinkedIn Ads preferred)
• Hands-on CRO experience - you’ve run A/B tests, redesigned landing pages, and can work in a CMS without relying on engineering
• Comfort writing code or building automations to solve your own problems (e.g., Python scripts, Zapier workflows, or using LLMs to streamline execution)
• Strong analytical instincts. You’re fluent in dashboards, understand statistical significance, and connect marketing activity to revenue outcomes
• Experience in B2B SaaS. You understand trials, demos, sales-assisted vs. self-serve funnels, and how marketing hands off to sales
• Strong communicator who can clearly articulate performance, insights, and next steps

This role is an existing vacancy and is part of our current hiring plan. 

Compensation

The base compensation range for this position is CAD $88,000 - CAD $133,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Data Analyst, Finance at 7shifts, reporting to the Manager of Data & Analytics, you will act as a dedicated, embedded partner to our Finance team. You’ll serve as the strategic bridge between the central data function and the finance group, helping leadership measure what matters, uncover trends, and identify risks. Your expertise will guide the development of Finance-specific dashboards, forecast models, and automated reporting cadences that inform critical decisions. You’ll also be supported by a collaborative data team, including other analysts, analytics engineers, data engineers, and leaders, who work together to enable data-driven decisions across the company.

What you’ll do:

• Act as the primary, embedded data partner for the Finance team, participating in key cross-functional meetings to translate complex business questions into clear analytical frameworks
• Translate finance datasets into business narratives, proactively identifying patterns (e.g., Churn trends, Coupon Integrity) and leakages before they impact the bottom line
• Build, maintain, and own finance-specific dashboards, combining central "source of truth" data with finance-owned business logic 
• Automate and streamline data preparation for key operational cadences, including monthly business reviews, to reduce manual lift and increase speed to insight
• Develop and maintain data models using dbt and SQL to transform raw data into clean, reliable, and scalable datasets for analysis and reporting
• Maintain deep subject matter expertise on all core "finance data" definitions, tools, and roadmaps to ensure analysis is aligned with the central source of truth
• Effectively present findings and recommendations to both technical and non-technical audiences in a clear and actionable way

What you bring:

• Experience delivering financial analysis in support of finance teams
• Strong proficiency in SQL with the ability to write complex queries and work with large datasets
• Hands-on experience with BI tools such as Tableau, Looker, or Power BI (bonus if you’ve used Thoughtspot)
• Experience building and maintaining data models using dbt
• Background in business, analytics, or a technical field 
• Proven ability to collaborate effectively with cross-functional teams
• Strong communication and collaboration skills, with the ability to work with cross-functional teams and present data concepts to non-technical audiences
• Experience working in a SaaS with a deep understanding of key metrics such as ARR, Churn, and Net Revenue Retention

It’d be even cooler if you had:

• Worked with Snowflake or other cloud-based data warehouses
• Hands-on experience leveraging CRM (e.g., Salesforce) platforms and billing systems (e.g., Stripe) to understand the end-to-end customer lifecycle
• Previous experience in a finance data analyst role

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is CAD $78,000 - CAD $115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Data Analyst, Finance at 7shifts, reporting to the Manager of Data & Analytics, you will act as a dedicated, embedded partner to our Finance team. You’ll serve as the strategic bridge between the central data function and the finance group, helping leadership measure what matters, uncover trends, and identify risks. Your expertise will guide the development of Finance-specific dashboards, forecast models, and automated reporting cadences that inform critical decisions. You’ll also be supported by a collaborative data team, including other analysts, analytics engineers, data engineers, and leaders, who work together to enable data-driven decisions across the company.

What you’ll do:

• Act as the primary, embedded data partner for the Finance team, participating in key cross-functional meetings to translate complex business questions into clear analytical frameworks
• Translate finance datasets into business narratives, proactively identifying patterns (e.g., Churn trends, Coupon Integrity) and leakages before they impact the bottom line
• Build, maintain, and own finance-specific dashboards, combining central "source of truth" data with finance-owned business logic 
• Automate and streamline data preparation for key operational cadences, including monthly business reviews, to reduce manual lift and increase speed to insight
• Develop and maintain data models using dbt and SQL to transform raw data into clean, reliable, and scalable datasets for analysis and reporting
• Maintain deep subject matter expertise on all core "finance data" definitions, tools, and roadmaps to ensure analysis is aligned with the central source of truth
• Effectively present findings and recommendations to both technical and non-technical audiences in a clear and actionable way

What you bring:

• Experience delivering financial analysis in support of finance teams
• Strong proficiency in SQL with the ability to write complex queries and work with large datasets
• Hands-on experience with BI tools such as Tableau, Looker, or Power BI (bonus if you’ve used Thoughtspot)
• Experience building and maintaining data models using dbt
• Background in business, analytics, or a technical field 
• Proven ability to collaborate effectively with cross-functional teams
• Strong communication and collaboration skills, with the ability to work with cross-functional teams and present data concepts to non-technical audiences
• Experience working in a SaaS with a deep understanding of key metrics such as ARR, Churn, and Net Revenue Retention

It’d be even cooler if you had:

• Worked with Snowflake or other cloud-based data warehouses
• Hands-on experience leveraging CRM (e.g., Salesforce) platforms and billing systems (e.g., Stripe) to understand the end-to-end customer lifecycle
• Previous experience in a finance data analyst role

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is CAD $78,000 - CAD $115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Customer Support Representative at 7shifts, you’ll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point of contact for customers via chat, email, and phone, you’ll provide personalized, empathetic, and solution-focused support and serve as a key contributor to the success of 7shifts.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

We currently offer two different shifts during the week, Sunday to Thursday and Tuesday-Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What you’ll do:

• Act as the first point of contact with 7shifts customers via chat, email, and phone channels to effectively troubleshoot and problem-solve concerns 
• Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential 
• Identify new ways customers can benefit from the product, understand their business challenges, and find creative solutions to their problems
• Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams 
• Collaborate closely with the Support team by actively participating in team meetings and discussions 

What you bring:

• 1-2 years of experience in a technical customer support role (or similar)
• Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
• Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
• A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions
• The ability to learn quickly and stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
• Curiosity to learn and tackle new challenges, with a commitment to owning customer interactions—ensuring thorough investigation, effective troubleshooting, clear communication, and proactive education for both customers and internal teams
• The ability to understand the customers’ perspective and address their needs with empathy and efficiency 

It’d be even cooler if you had:

• Experience working in the Support function of a SaaS company
• Experience supporting a US Payroll software
• Experience working in the restaurant industry
• Fluency in Spanish or French

This role is an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $50,000 - CAD $75,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. For this role, we typically target the building core skills level when hiring externally. At this level, individuals are developing foundational skills, building confidence through hands-on experience, and learning how to consistently deliver impact in the role.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Customer Support Representative at 7shifts, you’ll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point of contact for customers via chat, email, and phone, you’ll provide personalized, empathetic, and solution-focused support and serve as a key contributor to the success of 7shifts.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

We currently offer two different shifts during the week, Sunday to Thursday and Tuesday-Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What you’ll do:

• Act as the first point of contact with 7shifts customers via chat, email, and phone channels to effectively troubleshoot and problem-solve concerns 
• Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential 
• Identify new ways customers can benefit from the product, understand their business challenges, and find creative solutions to their problems
• Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams 
• Collaborate closely with the Support team by actively participating in team meetings and discussions 

What you bring:

• 1-2 years of experience in a technical customer support role (or similar)
• Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
• Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
• A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions
• The ability to learn quickly and stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
• Curiosity to learn and tackle new challenges, with a commitment to owning customer interactions—ensuring thorough investigation, effective troubleshooting, clear communication, and proactive education for both customers and internal teams
• The ability to understand the customers’ perspective and address their needs with empathy and efficiency 

It’d be even cooler if you had:

• Experience working in the Support function of a SaaS company
• Experience supporting a US Payroll software
• Experience working in the restaurant industry
• Fluency in Spanish or French

This role is an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $50,000 - CAD $75,000. This range reflects the full growth path for the role, from building core skills, to accomplished performance, through to role mastery. For this role, we typically target the building core skills level when hiring externally. At this level, individuals are developing foundational skills, building confidence through hands-on experience, and learning how to consistently deliver impact in the role.

Compensation at 7shifts is performance and growth driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

As the Customer Support Representative at 7shifts, you will play a key role in the satisfaction and retention of our customers by empowering them to use 7shifts to its full value, and growing their business by providing personalized and trusted support. As the first point of contact for customers via chat, email and phone call, you will serve as a key contributor to the success of 7shifts as we continue to foster our vision of being the leading team management platform for restaurants. 

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

We are currently offering two different shifts during the week, Sunday to Thursday and Tuesday-Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What you’ll do:

• Act as the first point of contact with 7shifts customers via chat, email and phone channels to effectively troubleshoot and problem solve concerns 
• Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential 
• Identify new ways customers can benefit from the product, understanding their business challenges and finding creative solutions to their problems
• Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams 
• Collaborate closely with the Support team by actively participating in team meetings and discussions 

What you bring:

• Previous experience in a technical customer support role (or similar) for at least 1-2 years 
• Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
• Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
• Resilience and resourcefulness to use the tools at your disposal and find the best approach to solving problems, leveraging strong attention to detail
• The ability to learn quickly in order to stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
• Curiosity to learn new things and take on new challenges, taking ownership of contact with customers and ensure all necessary steps, investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams
• The ability to put yourself in the customers’ shoes to fully understand their point of view and address their needs 

It’d be even cooler if you had:

• Experience working in the Support function of a SaaS company
• Experience supporting a US Payroll software
• Experience working in the restaurant industry
• Fluency in Spanish or French

This role is an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $50,000 - CAD $75,000. This range reflects the full growth path for the role, from building core skills, to accomplished performance, through to role mastery. For this role, we typically target the building core skills level when hiring externally. At this level, individuals are developing foundational skills, building confidence through hands-on experience, and learning how to consistently deliver impact in the role.

Compensation at 7shifts is performance and growth driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.