Water Meter Maintenance: 

• Perform visual inspections of water service for leaks 

• Identify hazards at meter sites and report accordingly 

• Properly change out water meters of varying sizes and brands 

• Properly change out water meter registers for AMI/AMR upgrade 

Water Meter Reading: 

• Read water meters 

• Enter data collected in the field into a handheld computer 

• Assist on additional projects, as necessary  

Customer Communication: 

• Refer all consumer complaints to the appropriate authorities 

• Provide general information about the meter services to customers, when applicable 

• Use telephones, tablets, and/or computers to communicate 

Other duties as assigned. 

About You 

·         Must haves: 

·         Education: Some high school education, must be 18 years of age or older 

·         Experience: 1 year experience working in outdoor conditions. Employees will be trained in meter reading. Must possess a valid driver’s license 

Nice to Have: 

• Education: High School Diploma or GED 

• Experience: 1 or more years of experience in the direct exchange of water meters and registers of varying sizes; 1 year of continuous work with the same employer, and/or 6 or more months working 

Your Skills: 

• Ability to multi-task, and work independently and as a team 

• Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends. 

• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day 

• Excellent communication skills, comfortable interacting with management and customers 

• Ability to interact with unhappy or negative customers in a professional manner 

• Excellent attention to detail for problem solving and finding 

• Ability to walk long distances and prepare for weather conditions, accordingly  

• Proficient computer skills, including knowledge of Microsoft Office programs 

• Place a high value on safety, quality of work, and operational procedures 

• Basic knowledge of GIS systems and principles is required 

This role would not be a good fit if you: 

• Do not enjoy working independently 

• Do not enjoy working in outdoor conditions 

• Do not enjoy walking long distances 

• Are not flexible and do not enjoy adapting to your current work schedule or routine 

• Do not have adequate planning and time management skills to finish a day’s work in a timely manner 

Drug/Alcohol Testing: 

• Drug/alcohol testing is required 

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters 

• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters 

Benefits 

Health and Safety: 

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options 

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability 

• Flexible Spending Accounts or an option for a Health Saving Account with company match 

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members 

Retirement: 

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost 

• Roth or Traditional 401(k) Retirement plan with company match  

PTO Plans (after 90 completed days of service for full-time employees): 

• Paid Vacation 

• Paid Holidays 

• Paid Wedding Day 

• Veterans Day paid time off for our veterans 

• Paid Sick Time (New York based positions ONLY) 

Perks/Allowances 

• Company vehicle (for all driver-based positions) 

• Gas card for company vehicle (if applicable) 

• Company provided cell phone or mobile allowance (if applicable)  

• Boot allowance from approved vendors  

• Daily per diem for travel-based positions  

Where We Work  

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. 

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