Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

To support the Aviation division through defined administrative responsibilities.

Key Responsibilities

• Enter risk and policy data in to the Underwriting system(s) within the defined Service Level Agreements.
• Undertake peer-to-peer quality assurance checks within the defined Service Level Agreements.
• Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner.
• Process unmatched USMs within the defined Service Level Agreements and escalate any issues through the appropriate channels.
• Ensure all tasks are completed for month-end close.
• Assist with credit control and provide support to the credit control team with aged debt and excess cash queries when required.
• Attend team, departmental and divisional meetings to build, and maintain, internal relationships and continue understanding of the business.
• Ensure that Underwriting files are complete and accurate. File all documentation into the document management storage folders as required per Class of Business. Obtain any outstanding items from the underwriting team.
• Assist with, and drive forward, company projects as required.
• Assist with the training of new team members as required.
• Undertake other appropriate ad-hoc tasks and reporting as requested by the management team.
• Maintaining business logs and renewal pipeline spreadsheets.
• Assist with peer review
• Ensure PBQA/CC is complete
• Assist with internal and external audits
• Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
• Operate within the Company’s standards for Treating Customers Fairly.
• Manage any potential conflicts of interest to avoid disrepute to the company’s integrity.
• Advise Compliance of any complaints immediately.
• The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Qualifications, skills and experience

Essential

• Advanced data entry skills
• Advanced numeracy skills.
• Advanced attention to detail.
• MS Office - Excel, Word, PowerPoint and Outlook.
• Ability to communicate, both in a written and verbal format
• Interest in the London Insurance Market.

Core behavioural competencies

• Communication
• Accuracy
• Relationships

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.