Reporting to the Lead Talent Partner, the successful candidate will provide first-line support and query resolution for all volume recruitment activities.  

This is a full-time role working 37.5 hours a week, Monday-Friday, with flexibility of start/finish times to accommodate life outside of work. 

We have a hybrid working policy in place, where the expectation is for us to work 4 days a week in our head office based in Coventry (CV3 2TT). 

What You’ll Be Doing: 

• Provide dedicated 1st line support for all recruitment queries and resolve any issues in a timely and professional manner 

• Ensure that the recruitment process is consistently followed at every stage, maintaining high standards and efficiency throughout the recruitment lifecycle 

• Conduct initial recruitment briefings and post jobs across relevant channels to attract suitable candidates for volume recruitment 

• Provide support in sourcing candidates for roles based on business needs and recruitment requirements 

• Assist in scheduling interviews with candidates, ensuring a smooth process, and provide timely and constructive feedback to candidates 

• Manage the offer process, including the preparation and administration of offer letters, and ensure smooth communication with candidates until their first day 

• Provide ad-hoc cover and support to other members of the team as required to ensure continuity in the recruitment process.  

What We’re Looking For 

• Proven experience in a similar role, ideally within a high-volume environment 

• Excellent communication skills, both written and verbal 

• Strong organisational and administrative skills, with the ability to manage multiple tasks and priorities 

• Proficient in using recruitment systems, Microsoft Office Suite, and other HR-related software  

• Attention to detail with a focus on process accuracy and candidate experience 

• Ability to work independently as well as part of a team 

What’s in it for you   

• Competitive Basic Salary   

• Performance Related Bonus   

• 34 days holiday per year   

• Retirement Savings Plan (Pension) – with Legal & General   

• Life Assurance  

• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway   

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)   

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover   

• Refer a Friend scheme   

• Wellbeing Centre via Work Perks   

Why Choose Us? 

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. 

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.