Job Profile Name 

Strategic Communications Specialist 

Management Level 

39 - Senior Professional 

Position Overview 

The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver timely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies—including AI-enabled communication tools—the specialist optimizes communication effectiveness and stakeholder impact. The role provides consultative guidance to leaders, identifies communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment. 

Key Responsibilities 

• Support, shape, and execute communications strategies for assigned initiatives, audiences, or business areas. 

• Partner with leaders and stakeholders to identify communication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed. 

• Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement. 

• Provide counsel on stakeholder communications, message positioning, channel selection, and communication effectiveness. 

• Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights. 

• Evaluate and leverage emerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability. 

• Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences. 

• Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail. 

• Influence cross-functional stakeholders, mentor junior team members informally, and coordinate communications workstreams without direct authority. 

Education and Experience 

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field. 

• Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines. 

• Demonstrated experience supporting communication strategies that create measurable business outcomes; portfolio demonstrating strategic work. 

• Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions; leveraging AI-enabled communication technologies and workflow automation. 

• Preferred: Exposure to organizational change and transformation communications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations. 

Knowledge, Skills, and Abilities 

• Strategic communications consulting, planning, and execution. 

• Communication measurement, analytics, data storytelling, and insight generation. 

• Basic understanding of AI-assisted communication technologies and digital communication platforms. 

• Advanced writing, editing, presentation, and message development expertise; basic graphic design knowledge. 

• Strategic thinking, business acumen, sound judgment, and decision-making. 

• Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities. 

• Executive presence, consultative influence, and stakeholder relationship management. 

• Strong collaboration skills; ability to coordinate messaging across teams and channels. 

• Continuous learner with a growth and innovation mindset. 

Travel Requirements 

• Travels: Occasional travel for meetings or events. 

• % of Time: Up to 10%. 

• Overnight Travel: Infrequent, as business needs dictate. 

Physical Demands 

• Stationary Position: Frequently 

• Vision: 20/20 corrected vision 

• Hearing: Receive detailed information if spoken to